• Title/Summary/Keyword: business process intelligence

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AI-Enabled Business Models and Innovations: A Systematic Literature Review

  • Taoer Yang;Aqsa;Rafaqat Kazmi;Karthik Rajashekaran
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.18 no.6
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    • pp.1518-1539
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    • 2024
  • Artificial intelligence-enabled business models aim to improve decision-making, operational efficiency, innovation, and productivity. The presented systematic literature review is conducted to highlight elucidating the utilization of artificial intelligence (AI) methods and techniques within AI-enabled businesses, the significance and functions of AI-enabled organizational models and frameworks, and the design parameters employed in academic research studies within the AI-enabled business domain. We reviewed 39 empirical studies that were published between 2010 and 2023. The studies that were chosen are classified based on the artificial intelligence business technique, empirical research design, and SLR search protocol criteria. According to the findings, machine learning and artificial intelligence were reported as popular methods used for business process modelling in 19% of the studies. Healthcare was the most experimented business domain used for empirical evaluation in 28% of the primary research. The most common reason for using artificial intelligence in businesses was to improve business intelligence. 51% of main studies claimed to have been carried out as experiments. 53% of the research followed experimental guidelines and were repeatable. For the design of business process modelling, eighteen AI mythology were discovered, as well as seven types of AI modelling goals and principles for organisations. For AI-enabled business models, safety, security, and privacy are key concerns in society. The growth of AI is influencing novel forms of business.

BPAF2.0: Extended Business Process Analytics Format for Mining Process-driven Social Networks (BPAF2.0: 프로세스기반 소셜 네트워크 마이닝을 위한 비즈니스 프로세스 분석로그 포맷의 확장 표준)

  • Jeon, Myung-Hoon;Ahn, Hyun;Kim, Kwang-Hoon
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.12B
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    • pp.1509-1521
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    • 2011
  • WfMC, which is one of the international standardization organizations leading the business process and workflow technologies, has been officially released the BPAF1.0 that is a standard format to record process instances' event logs according as the business process intelligence mining technologies have recently issued in the business process and workflow literature. The business process mining technologies consist of two groups of algorithms and their analysis techniques; one is to rediscover flow-oriented process-intelligence, such as control-flow, data-flow, role-flow, and actor-flow intelligence, from process instances' event logs, and the other has something to do with rediscovering relation-oriented process-intelligence like process-driven social networks and process-driven affiliation networks from the event logs. The current standardized format of BPAF1.0 aims at only supporting the control-flow oriented process-intelligence mining techniques, and so it is unable to properly support the relation-oriented process-intelligence mining techniques. Therefore, this paper tries to extend the BPAF1.0 so as to reasonably support the relation-oriented process-intelligence mining techniques, and the extended BPAF is termed BPAF2.0. Particularly, we have a plan to standardize the extended BPAF2.0 as not only the national standard specifications through the e-Business project group of TTA, but also the international standard specifications of WfMC.

Adopting e-Government Services in Less Developed Countries According to the Characteristics of Business Intelligence: (Sudan as a model)

  • Adrees, Mohmmed S.
    • International Journal of Computer Science & Network Security
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    • v.22 no.11
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    • pp.204-212
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    • 2022
  • In this paper, a contribution is presented covering the data set in improving and developing electronic services provided to citizens through e-government services based on business intelligence in government agencies in the Republic of Sudan. The Business Intelligence Concept Survey was conducted from the perceptions of information department employees in government agencies. The survey was conducted from April to June 2021 using questionnaires. The dataset contains responses about the factors that influence the use of business intelligence and the barriers and limitations to the use of business intelligence. A five-point Likert scale was used to analyze the quantitative data. The opportunities and challenges associated with it were also discussed and explored. As evidenced by the results, the information department employees agree that business intelligence improves the government decision-making process, which helps decision makers and decision-makers to find alternatives and opportunities that contribute to making more accurate and timely decisions. The results also indicate that creating the infrastructure for applying business intelligence in the e-government work model contributes to the successful implementation of business intelligence in Sudan.

Strategic Business Process Based on Business Intelligence by Connected with BPM & 6 Sigma (BPM과 6 Sigma 연계에 의한 BI기반의 전략적 비즈니스 프로세스)

  • Park, Sang-Min;Nam, Ho-Ki;Shin, Seung-Ho;Kim, Qui-Nam
    • Convergence Security Journal
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    • v.7 no.2
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    • pp.27-37
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    • 2007
  • Companies have to take agility against change of environment and build up the capacity of new value creation in today's management environment. Until now, there are so many management method for efficiency of management, rationality of management and IT (information technology) supported this method by integration of enterprise task and process automation. but company's competitiveness through the efficiency of management realized the limitations recently. so companies needs the new management method to raise core value of enterprise. This study applies strategy intelligence which is some part of Business Intelligence. We can identify the core value driver by using this method. and the core value driver is connected the KPI (key performance indicator) of processes in BPM (Business Process Management). This help the management of process focused on value driver. and some part of activity driver that effect the process performance can be use the Six Sigma method to strategic business process. This study first introduces the concept of Business Intelligence, Business Process Management and Six Sigma. and then efficient connection plan for value based strategic business process is introduces.

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The Success Factors for Self-Service Business Intelligence System: Cases of Korean Companies (사용자 주도 비즈니스 인텔리전스 성공요인 고찰: 한국 기업 사례를 중심으로)

  • JungIm Lee;Soyoung Yoo;Ingoo Han
    • Knowledge Management Research
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    • v.24 no.3
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    • pp.127-148
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    • 2023
  • Traditional Business Intelligence environment is limited to support the rapidly changing businesses and the exponential growth of data in both volume and complexity of data. Companies should shift their business intelligence environment into Self-Service Business Intelligence (SSBI) environment in order to make smarter and faster decisions. However, firms seem to face various challenges in implementing and leveraging the effective business intelligence system, and academics do not provide sufficient studies related including the success factors of SSBI. This study analyzes the three cases of Korean companies in depth, their development process and the assessment of business intelligence, based on the theoretical model on the key success factors of business intelligence systems. The comparative analysis of the three cases including project managers' interviews and performance evaluations provide rich implications for the successful adoption and the use of business intelligence systems of firms. The study is expected to provide useful references for firms to fully leverage the effects of business intelligence systems and upgrade towards self-service business intelligence systems.

Business Model of U-Intelligent Traffic Information and Control Services in U-City Environment (U-시티환경에서 U-교통정보제어서비스를 위한 비즈니스모델)

  • Choi, Hun;Yu, Sung-Yeol;Heo, Kap-Soo
    • The Journal of the Korea Contents Association
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    • v.10 no.5
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    • pp.351-359
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    • 2010
  • Recently, interesting of U-city with ubiquitous computing technologies has increased and u-city services can improve people's quality of life. Among the u-city services, traffice service is actively developed in our lives. In this paper, we propose the business model and business model process in u-intelligence traffic service. To propose the research purpose, we examined the prior business model and investigated u-intelligence traffic information and control services. And also, we draw scenario and used it to identify business model. To efficiently understand proposed business model, we built business model process of u-intelligence traffic information and control services. The results of study, we draw 4 representative U-intelligence traffic information and control service. Based on representative services, we proposed business model and business model process with stakeholder, benefiter and value model. This study concludes with implications of the study results as well as limitations and future research directions.

A Study on Measurement of Collective Intelligence using Business Management Game (소셜네트워크를 이용한 집단지성 측정연구)

  • Yun, Ho-Seong;Lee, Ki-Dong
    • Journal of Digital Convergence
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    • v.9 no.2
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    • pp.53-63
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    • 2011
  • In connection with each other through social networks, individuals share valuable knowledge and information. Furthermore the knowledge and information based on the collective intelligence is growing. Collective intelligence with more peoples will grow by gathering intelligence to enhance the collective intelligence. This study investigates the collective intelligence using business management game, and observes forming process of collective intelligence. To achieve the objective to observe the forming process of collective intelligence, only the test subjects available were exposed to the Corporate Management Game with SNS space. During the experimentation, the interaction and feedback were observed. The results of the study show that different performance, feedback and interaction for each group.

Modeling, Discovering, and Visualizing Workflow Performer-Role Affiliation Networking Knowledge

  • Kim, Haksung;Ahn, Hyun;Kim, Kwanghoon Pio
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.2
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    • pp.691-708
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    • 2014
  • This paper formalizes a special type of social networking knowledge, which is called "workflow performer-role affiliation networking knowledge." A workflow model specifies execution sequences of the associated activities and their affiliated relationships with roles, performers, invoked-applications, and relevant data. In Particular, these affiliated relationships exhibit a stream of organizational work-sharing knowledge and utilize business process intelligence to explore resources allotting and planning knowledge concealed in the corresponding workflow model. In this paper, we particularly focus on the performer-role affiliation relationships and their implications as organizational and business process intelligence in workflow-driven organizations. We elaborate a series of theoretical formalisms and practical implementation for modeling, discovering, and visualizing workflow performer-role affiliation networking knowledge, and practical details as workflow performer-role affiliation knowledge representation, discovery, and visualization techniques. These theoretical concepts and practical algorithms are based upon information control net methodology for formally describing workflow models, and the affiliated knowledge eventually represents the various degrees of involvements and participations between a group of performers and a group of roles in a corresponding workflow model. Finally, we summarily describe the implications of the proposed affiliation networking knowledge as business process intelligence, and how worthwhile it is in discovering and visualizing the knowledge in workflow-driven organizations and enterprises that produce massively parallel interactions and large-scaled operational data collections through deploying and enacting massively parallel and large-scale workflow models.

A Business Application of the Business Intelligence and the Big Data Analytics (비즈니스 인텔리전스와 빅데이터 분석의 비즈니스 응용)

  • Lee, Ki-Kwang;Kim, Tae-Hwan
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.4
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    • pp.84-90
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    • 2019
  • Lately, there have been tremendous shifts in the business technology landscape. Advances in cloud technology and mobile applications have enabled businesses and IT users to interact in entirely new ways. One of the most rapidly growing technologies in this sphere is business intelligence, and associated concepts such as big data and data mining. BI is the collection of systems and products that have been implemented in various business practices, but not the information derived from the systems and products. On the other hand, big data has come to mean various things to different people. When comparing big data vs business intelligence, some people use the term big data when referring to the size of data, while others use the term in reference to specific approaches to analytics. As the volume of data grows, businesses will also ask more questions to better understand the data analytics process. As a result, the analysis team will have to keep up with the rising demands on the infrastructure that supports analytics applications brought by these additional requirements. It's also a good way to ascertain if we have built a valuable analysis system. Thus, Business Intelligence and Big Data technology can be adapted to the business' changing requirements, if they prove to be highly valuable to business environment.

Business Process Reengineering of an Information Exchange Management System for a Nationwide Cyber Threat Intelligence

  • Pramadi, Yogha Restu;Rosmansyah, Yousep;Kim, Myonghee;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.20 no.2
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    • pp.279-288
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    • 2017
  • Nowadays, nations cyber security capabilities play an important role in a nation's defense. Security-critical infrastructures such as national defenses, public services, and financial services are now exposed to Advanced Persistent Threats (APT) and their resistance to such attacks effects the nations stability. Currently Cyber Threat Intelligence (CTI) is widely used by organizations to mitigate and deter APT for its ability to proactively protect their assets by using evidence-based knowledge. The evidence-based knowledge information can be exchanged among organizations and used by the receiving party to strengthen their cyber security management. This paper will discuss on the business process reengineering of the CTI information exchange management for a nationwide scaled control and governance by the government to better protect their national information security assets.