• Title/Summary/Keyword: archival user

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EDMS and Life-cycle of Records (EDMS와 기록물의 라이프사이클)

  • Kim, Ik-han
    • The Korean Journal of Archival Studies
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    • no.5
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    • pp.3-37
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    • 2002
  • Today the market of EDMS is esteemed more than 100 billions won. It signifies a comming of age of electronic records. The traditional archival theories which are based on the paper records are confronted with a new challenge. In some leading countries of archival studies reorientation of archives management has been tried by a number of distinguished specialists such as Bearman and Hedstrom since 10 years. As a consequence new paradigm of archival theories has been developed. Also in Korea this new paradigm has been introduced by some expert such as Lee, Sang-Min, Sul, Moon-won, Lee, Seung-Eok. However their arguments are too general to offer a concrete clue for new paradigm. Faced by new age of electronic records, it's important to start a discussion for the reasonable methods of electronic records management at once. The most drastically changed part of record management by the electronic technique is the life-cycle of records. The commonly practiced three-stage life-cycle is to be reduced to the two-stage life-cycle, and the concept of the spatial movement of records is to be changed. It can be also pointed that the public emerges as user from the early creating stage of records beyond time and space. Thus is can be said that the method of the management features dynamic and cohesive. The method of appraisal must be also changed and reproduced, so that it can reflect the various levels considering dynamics of the electronic records. Supposedly it will be a core factor that causes the change of methodology in records management with the change of life-cycle theory. It must be noted that various subjects would be involved in the work of classification and description over time and space and that feedback between them is of important. Description also tends to be made at the crating stage of records and structured dynamically. It results from the change of life-cycle and the introduction of the concept of continuum. Such trend allows us to start discussions on the assumption that description of both creator and archival professionals act together an important role. Of course, it is linked with the methodology in which most descriptions are made automatically at the early drafting stage of the structure. The meat date is formed on the assumption that there should be feedback between areas of automatic description, description of creators and archival professionals. The most important thing in description is to develop a suitable way how it is structured. An alternative must be offered for managing data set. As iweb that is being operated by Myongji university shows, records created in daily business are managed not as electronic records but as date base. This is because they exist outside the repository in the EDMS system. Since data set often has various sources, an alternative for classification needs to be developed. It is now likely that database is filed according to the created year to be transferred automatically to the repository. Over a long-term the total management of database, electronic records and electronic information will be a topic. A right direction of new paradigm will be found for both iweb and E-government, when practice and studies of theories are combined and interacted.

A Study on Users' Perception of Reference Services in National Archives of Korea (국가기록원 기록정보서비스에 대한 이용자 인식에 관한 연구)

  • Kim, Jihyun
    • Journal of Korean Society of Archives and Records Management
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    • v.12 no.1
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    • pp.167-187
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    • 2012
  • This study investigated the perception and experience of users who visited in Seoul office of the National Archives, a branch of the National Archives of Korea(NAK). For collecting data, the study utilized the Researcher Survey Toolkit developed by Archival Metrics Project and revised the questionnaire to reflect services of NAK. Questionnaires completed by 47 users were collected and analyzed, and interviews with one survey respondent and two staff were performed. It was found that the purpose of the visit is mostly to identify records that prove land ownership of users' ancestors. Types of records frequently used were also those concerning lands and forests. User feedback on the staff was generally positive, and users perceived them to be helpful and kind. However, there was an opinion that the staff did not provide accurate information about whether NAK hold records that the user wanted to find. The staff also said that it was challenging to confirm where requested records are located when providing services for users. User evaluation on the usefulness and the ease of use of NAK portal services was not very positive, and it was perceived to be very inconvenient to search in the portal. Overall, users were satisfied with the services of NAK, although some users suggested that services need be provided efficiently, and NAK must clarify the criteria for the non-disclosure of public records.

An Analysis on the Information-seeking Behaviour of Users in the Internet Board of National Archives and Record Service (국가기록원 인터넷 게시판 이용자의 정보이용행태 분석)

  • Joung, Kyoung-Hee
    • Journal of Korean Library and Information Science Society
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    • v.37 no.1
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    • pp.283-303
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    • 2006
  • An understanding the information seeking-behaviour of archival users is a basic for archival reference services. This study tries to understand who are users of internet board of archives, how and why they ask questions. And the study examines how archivists answer the users' questions. The data used in this study are 3,760 answers and questions in the internet board of National Archives and Record Service during $2000\sim2005$. According to this analysis. lots of users of the board make queries for archival management and asking various archives. And they are public officials, archivists, students, researches, and producers of media. The users mainly ask simple questions and it take average 5 days for users to get answers.

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A Study on Improving the Direction of Moving Image Material Descriptions (영상기록물 기술의 개선 방향 연구)

  • Shim, Bomee;Chang, Yunkeum
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.1
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    • pp.325-344
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    • 2018
  • Since the year 2000, the need for an improvement of archival descriptions has been an increasing issue, due to the growing usage and amount of archival materials. Unlike the development of descriptions for paper records, however, the technological development and research for moving image descriptions has been limited due to its diversity and specificity. This research investigated the current status and the specificity of the moving image descriptions and also examined major international archival description cases. In-depth interviews with archival professionals were also conducted. Based on the findings, this study suggested the need for redefinition of and continuous research on the fundamental values of moving image information, moving image description and management based on digilog view points, the development of user-centric description and search aides, the creation of moving image values using a relevant information management system, and the improvement of moving image description elements throughout the life-cycle of the material.

A Study in the Data Modeling for Archive System Applying RiC (RiC을 적용한 아카이브 시스템 데이터 모델링 연구)

  • Shin, Mira;Kim, Ikhan
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.1
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    • pp.23-67
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    • 2019
  • Records in Contexts (RiC) is an international archival description standard developed by integrating and normalizing four archival description standards of the International Council of Archives (ICA). RiC has the advantage of diversifying archival description, exposing the context of records, and ensuring data interoperability between disparate systems. In this study, RiC is set up as a key tool in the design of archive systems, and logical data modeling is performed to implement the database. Because of RiC's conceptual model, RiC-CM can be used as a data reference model, and which makes it possible to develop a data model that meets user requirements. Therefore, this study intends to implement these two data models: relational data model, which is widely used as the database on legacy systems, and graphical data model, which can flexibly extend objects around the relationship between information entities.

A Study on the Usability Evaluation of the Archival Contents in the National Archives of Korea: Focus on "Decisions Relating to the Independence Movement" Collection (국가기록원 기록정보콘텐츠의 사용성 평가에 관한 연구: '독립운동관련 판결문' 컬렉션을 중심으로)

  • Yu, Eun Yeong;Kang, Soon Ae
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.1
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    • pp.137-166
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    • 2019
  • The study aims to determine the areas and elements of usability evaluation that reflect the characteristics of the archival contents collections in the National Archives of Korea, and to evaluate the usability of the "Decisions Relating to the Independence Movement" collection for history majors. Through the findings, the relation and importance level that usability evaluation areas and elements have on overall satisfaction can be identified. As a result of this study, the areas of content, search, and interface all had positive effects on overall satisfaction. The interface area holds the greatest influence, and the two elements on each area were found to have a positive effect. On the other hand, users selected the order of importance as "search" first, "contents" second, and "interface" third, showing that interface was considered relatively less important. Based on this, we propose improving the usability direction of the archival contents collection of the National Archives of Korea.

A Study on the Improvement for Archives Service Quality of Central Government Agencies Using QFD (품질기능전개(QFD)를 이용한 중앙행정기관의 기록관 서비스 품질개선에 관한 연구)

  • Lee, Su Jin;Lee, Sook Hee;Son, Eun Jeong;Oh, Hyo-Jung
    • The Korean Journal of Archival Studies
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    • no.58
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    • pp.263-297
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    • 2018
  • Archives of Government-Affiliated Organizations have responsibility for collecting and preserving valuable records produced during the business processes of their work and for actively serving users at the same time. This study applied Quality Function Deployment(QFD) techniques to analyzing user's actual requirements and proposing improvements for the archives service quality of central government agencies. In order to derive the components of the QFD, a survey was conducted among internal users of records centers in six central government agencies, as well as a literature study and interviews with working-level records researcher were also conducted. Afterwards, The House of Quality(HoQ) was constructed based on the user's requirements and technical characteristics derived, and the importance and priority of the recorder service technical characteristics were derived based on it. Based on the results, archives service of central government agencies should focus on improving the usability of records for internal user. Especially, it was confirm that the support for searching, reading and borrowing services should be strengthened.

A research on the Construction and Sharing of Authority Record-focusing on the Case of Social Networks and Archival Context Project (전거레코드 구축 및 공유에 관한 연구 SNAC 프로젝트 사례를 중심으로)

  • Lee, Eun Yeong
    • The Korean Journal of Archival Studies
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    • no.71
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    • pp.49-89
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    • 2022
  • This study suggests the necessity and domestic application plan a national authority database that promotes an integrated access, richer search, and understanding of historical information sources and archival resources distributed among cultural heritage institutions through the "Social Networks and Archive Context" project case. As the SNAC project was transformed into an international cooperative organization led by NARA, it was possible to secure a sustainable operating system and realize cooperative authority control. In addition, SNAC authority records have the characteristics of providing richer contextual information about life and history and social and intellectual network information compared to libraries. Through case analysis, First, like SNAC, a cooperative body led by the National Archives and having joint ownership of the National Library of Korea should lead the development and expand the scope of participating institutions. Second, in the cooperative method, take a structure in which divisions are made for each field with special strengths, but the main decision-making is made through the administrative team in which the two organizations participate. Third, development of scalable open source software that can collect technical information in various formats when constructing authority data, designing with the structure and elements of archival authority records, designing functions to control the quality of authority records, and building user-friendly interfaces and the need for a platform design reflecting content elements.

Tour Program in Archives: Case Study for the Presidential Archives (기록관의 견학 프로그램 - 대통령기록관을 사례로 -)

  • Lee, Hyewon;Rieh, Hae-young
    • Journal of Korean Society of Archives and Records Management
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    • v.15 no.3
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    • pp.219-245
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    • 2015
  • Archives should promote services to users using various outreach service methods. Although the archives' tour program is one of the effective means of services, there has been few studies on the archival tour program. This study investigated archival tour programs and tried to suggest a desirable tour program, with the Korean Presidential Archives as a case. For this study, four U.S. Presidential Libraries' tour programs were investigated and analyzed. Also, tour programs offered in similar organizations in Korea, such as Kim Daejung Library, Diplomatic Archives of the Ministry of Foreign Affairs, and National Library of Korea, were analyzed. Current tour programs offered by the Korean Presidential Archives were also analyzed and some limitations were identified. Based on the characteristics of the Korean Presidential Archives, which will be moved to independent building in Sejong City soon, desirable direction to organize tour programs for various user groups were suggested.

Directions for Vitalizing Archival Information Services based on the Analysis of SNSs and Civil Petitions (SNS와 민원에 기반한 기록정보서비스 활성화 방안)

  • Jeong, Hye Jeong;Rieh, Hae-young
    • Journal of Korean Society of Archives and Records Management
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    • v.18 no.3
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    • pp.165-191
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    • 2018
  • The National Archives of Korea and other archives now provide services through social media such as Facebook or Twitter, and use such platforms to interact with users. To be specific, users communicate with and get information from these archives via the National Sinmoongo, the place for civil petition. Therefore, it is significant to understand the users' needs and the contents of the communication by analyzing the comments and petitions that have appeared in these channels. For this, this study analyzed users' perceptions and information needs shared through social media and the National Sinmoongo of the National Archives of Korea. The social media content analyzed here were posts and comments from the Facebook accounts of the National Archives of Korea, e-Record, the Busan Archives, and the Presidential Archives of Korea. Also, sentences containing the words "National Archives of Korea" and "Presidential Archives of Korea" that have appeared in texts in the National Sinmoongo were analyzed. Based on the analysis results, suggestions that could activate the user-centered archival information services in the archives and records centers were made.