• Knowledge Management Research
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• v.7 no.2
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• pp.53-68
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• 2006

Knowledge has become an important resource for organization. The manufacturing industry is usually operated on the basis of business processes, and most workers are familiar with their own processes. The process-based approach, therefore, can provide an efficient way to capture and navigate knowledge. In this study, we focus on knowledge which may be missed during knowledge transfer among workers. For this, we propose a method for analyzing knowledge flow, which is passed among business processes. We propose a process-based knowledge management framework for analyzing knowledge flow, which employs a two-phase analysis: process analysis and knowledge flow analysis. A knowledge flow model, represented by Knowledge Flow Diagram, is proposed as a tool for representing knowledge. We formulate several semantics for knowledge flow modeling. We build the three-level schema: conceptual, logical, and physical in order to automate the knowledge model adaptive to knowledge management systems. The proposed approach is verified and illustrated through a case study on the manufacturing process of A Company.

• Journal of Korean Academy of Nursing Administration
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• v.9 no.3
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• pp.415-427
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• 2003

Purpose: The purpose of this study was to investigate the degree and pattern of knowledge management process, and to identify the relationship between knowledge management process and organizational effectiveness in clinical nurses. Method: Participants were 665 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Four structured instruments were used to collect the data: Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), cCommitment Questionnaire(Mowday, Steers, & Porter, 1979), General Satisfaction Scale(CooK, Hepworth, Wall, & Warr, 1981), and one for general characteristics. The data were analyzed using factor analysis, reliability analysis, descriptive analysis, cluster analysis, one-way ANOVA, Scheffe test, correlation analysis with the SPSS for Windows 10.0 program. Result: 1) The average score for knowledge management process in nurses was $3.08{\pm}.54$ on a 5-point Likert scale. In order from highest mean score, the elements of knowledge management process, were Knowledge $Utilization(3.35{\pm}.57)$, Knowledge $Sharing(3.07{\pm}.58)$, Knowledge $Creation(2.99{\pm}.63)$, and Knowledge $Storage(2.91{\pm}.82)$. 2) Four knowledge management patterns for nurses, which were derived from cluster analysis, were inactivate pattern, delayed pattern, activate pattern, and high-activate pattern of knowledge management. 3) The degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization, were significantly correlated with nurses' organizational commitment and job satisfaction(p=.000). 4) The nurses' organizational commitment and job satisfaction showed significant differences according to the knowledge management patterns derived from cluster analysis of high-activate pattern, activate pattern, delayed pattern, inactivate pattern(p=.000). Conclusion: These results suggest that there are four knowledge management patterns for nurses, and knowledge management process positively affects the nurses' organizational commitment and job satisfaction. From the above findings, knowledge management process is empirically verified as a useful and effective method to increase organizational effectiveness, and develop the organization.

• Journal of Korean Academy of Nursing Administration
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• v.10 no.1
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• pp.141-159
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• 2004

Purpose: The purpose of this study was to investigate the degree of information technology application, and to identify the effect of information technology application en knowledge management process in clinical nurses. Method: Participants were 629 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Thee structured instruments were used to collect the data: Information Technology Application scale, Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), and one for general characteristics. The data were analyzed using reliability analysis, descriptive analysis, one-way ANOVA, $Scheff{\acute{e}$ test, correlation analysis, partial correlation analysis, and multiple regression analysis with the SPSS for Windows 10,0 program. Result: 1) The HIS application degree, IT application ability, and IT application frequency were significantly correlated with the degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization(p=.000). 2) The 3 variables, HIS application degree, IT application ability, and IT application frequency explained 47.2% of the total variance of the degree of knowledge management process activation, and 352% of me total variance of Knowledge Storage. And 2 variables, HIS application degree and IT application frequency explained 17.6% of the total variance of Knowledge Creation, 39.9% of the total variance of Knowledge sharing, and 33.8% of the total variance of Knowledge utilization(p=.000). 3) As a result of multiple regression analysis, the key determinant of the degree of knowledge management process activation for nurses was HIS application degree The HIS application degree, IT application frequency, position, IT application ability, and continuous total numbers of years working at the present hospital explained 51.1% of the total variance of the degree of knowledge management process activation(p=.000). Conclusions: These results suggest that the information technology application positively affects the nurses' knowledge management process. From the above findings, information technology application is empirically verified as a useful and effective method to activate knowledge management process, and knowledge management.

• Journal of Technology Innovation
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• v.6 no.1
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• pp.71-98
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• 1998

This paper analyzes the characteristics of technological knowledge flow-structure of Korean manufacturing in dynamic perspective. In doing that, the concept of the knowledge network is introduced which is defined as a set of industries and their interaction(knowledge flow) or linkage. The analysis of the inter-industrial knowledge flows is based on the technological similarity by using R&D researchers' academic background in the year of 1984, 1987, 1990. The analysis is carried out by such methodology as network analysis, indicator analysis and simple statistical analysis. And the final results are drawn both in absolute terms(dimension effect) and in relative terms(proportion effect) respectively. The main findings are as follow. First, the Korean manufacturing knowledge network appears to strengthen existing inter-industrial knowledge linkages rather than to construct new linkages. Second, the network seems to form a dualistic structure in that some high-technology sectors(knowledge production sectors) emerge along with traditional sectors(knowledge absorbing sectors). Third, since the mid-1980s, an inter-industrial fusion is witnessed among technologically intensive sectors, indicating that some sophisticated innovation modes are emerging in Korean manufacturing system. And fourth, by using the relations of the inter-industrial knowledge-flows, we classified manufacturing industries into 3 type ; knowledge-outflow sector, knowledge-inflow sector and knowledge intermediary sector.

• Proceedings of the Korea Society for Simulation Conference
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• 1994.10a
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• pp.12-12
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• 1994

Simulation output knowledge analysis is one of problem-solving and/or knowledge adquistion process by investgating the system behavior under study through simulation . This paper describes an approach to simulation outputknowldege analysis using fuzzy neural network model. A fuzzy neral network model is designed with fuzzy setsand membership functions for variables of simulation model. The relationship between input parameters and output performances of simulation model is captured as system behavior knowlege in a fuzzy neural networkmodel by training examples form simulation exepreiments. Backpropagation learning algorithms is used to encode the knowledge. The knowledge is utilized to solve problem through simulation such as system performance prodiction and goal-directed analysis. For explicit knowledge acquisition, production rules are extracted from the implicit neural network knowledge. These rules may assit in explaining the simulation results and providing knowledge base for an expert system. This approach thus enablesboth symbolic and numeric reasoning to solve problem througth simulation . We applied this approach to the design problem of broadband communication network.

• Proceedings of the Technology Innovation Conference
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• 1997.12a
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• pp.133-158
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• 1997

This paper analyzes the characteristics of technological knowledge flow-structure of Korean manufacturing in dynamic perspective. In doing that, the concept of the knowledge network is introduced which is defined as a set of industries and their interaction(knowledge flow) or linkage. The analysis of the inter-industrial knowledge flows is based on the technological similarity by using R&D researchers'academic background in the year of 1984, 1987, 1990. The analysis is carried out by such methodology as network analysis, indicator analysis and simple statistical analysis. And the final results are drawn both in absolute terms(dimension effect) and in relative terms (proportion effect) respectively. The main findings are as follow. First, the Korean manufacturing knowledge network appears to strengthen existing inter-industrial knowledge linkages rather than to construct new linkages. Second, the network seems to form a dualistic structure in that some high-technology sectors (knowledge production sectors) emerge along with traditional sectors (knowledge absorbing sectors). Third, since the mid-1980s, an inter-industrial fusion is witnessed among technologically intensive sectors, indicating that some sophisticated innovation modes are emerging in Korean manufacturing system.

• Knowledge Management Research
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• v.6 no.1
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• pp.1-17
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• 2005

Both knowledge management and BSC practices are in its inception in the tourism field, and the study explores the relationships between knowledge and BSC perspectives using correlations and path analysis. The purpose of this study was to explore the casual relationships among tourist destination knowledge and BSC performance perspectives. The study model added knowledge perspectives to the usual BSC model (with customer, growth and learning, internal process, and financial perspectives), in addition to the modification of the financial perspectives to economic, socio-cultual and physical impact. The study found out that knowledge supports learning and growth perspectives greatly, and less extent, internal processes and customer perspectives. Learning and growth affects internal processes and customer perspectives. Internal process supports customer perspectives. Both customer and, less extent, internal process have impact on the final results. The final analysis results were different by destination type. The study concludes with recommendations for further studies including rational BSC model for tourist destinations and relationships between BSC performance indicators.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2005.11a
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• pp.139-142
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• 2005

Recently research interest in Knowledge Management (KM) has grown rapidly. Companies regard intellectual capital as important asset and strive to deploy KM in an organization to gain a competitive edge. Many organizations currently engage in knowledge management in order to leverage knowledge both within their organization and externally to their shareholders and customers. Most of the previous research related to KM are dedicated to investigate the role of information technology in extracting, capturing, sharing, coverting organizational knowledge. Knowledge workers, however, are paid less attention though they are the key players in KM activities such as knowledge creation, dissemination, capture and conversion. We regard knowledge workers as a major component of KM and starting point of understanding organizational knowledge activities. Therefore we adopt a method to understand and analyze knowldge workers' social relationships. In this paper we investigate Social Network Analysis (SNA) as a tool for analyzing knowledge network. We introduce the basic concept of SNA and suggest a framework for implementing knowledge network by explaining how SNA can be used for analyzing knowledge network. We also propose a numerical method for identifying knowledge workers using SNA after classifying knowledge workers. The suggested method is expected to help understanding key knowledge players within an organization.

• Knowledge Management Research
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• v.3 no.1
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• pp.1-18
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• 2002

Many organizations implement knowledge management initiates by developing knowledge management systems. This study aims at investigating knowledge sharing behaviors in a knowledge management system and identifying factors affecting such behaviors. To do this, we defined knowledge sharing behaviors in a knowledge management system as registration and view of knowledge at a system. Based on this definition, we established a research model by identifying seven factors affecting both behaviors as independent variables: Learning orientation, Pressure to share knowledge, Top management support, Reward for knowledge sharing, Level of experience in IT, System quality, and Knowledge quality. The 14 hypotheses derived from a research model were tested by a correlation analysis and a multiple regression analysis with data from 165 respondents of the 21 organizations which implemented knowledge management initiatives. As results, both of knowledge registration and knowledge review were strongly affected by the learning-orientedness of an organization. Finally, we discussed results and limitations of this study.

• Journal of Technology Innovation
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• v.6 no.2
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• pp.32-53
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• 1998

This paper analyzes the characteristics of embodied technological knowledge structure of Korean manufacturing in dynamic perspective. In doing that, the concept of the embodied knowledge network is introduced which is defined as a set of industries and their interactions(embodied knowledge flow) or linkages. The analysis of the inter-industrial embodied knowledge flows is conducted by using such methodologies as input-output technique, network analysis, indicator analysis and correlation analysis for a set of empirical data with reference period of 1983-1990. The main findings are as follow. First, as a whole, the structure of embodied knowledge flow can be classified into knowledge outflow sectors, inflow sectors and intermediary sectors. Second, outflow sectors exhibit a multi-central structure whereas inflow sectors form a dualistic structure. These idiosyncratic characteristics should be addressed in developing industrial policy.