• Title/Summary/Keyword: Workplace Satisfaction

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Analysis of Factors Affecting Smart HACCP Utilization: Job Performance, Job Satisfaction, and Job Stress among School Food Service Employees in Gyeonggi-do and Incheon (경기ㆍ인천지역 학교급식 조리종사원의 스마트 HACCP 사용의 직무수행도, 직무만족도, 및 직무스트레스에 미치는 요인 분석)

  • So Yeon Park;Chan Yoon Park
    • Journal of the Korean Dietetic Association
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    • v.30 no.2
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    • pp.95-111
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    • 2024
  • The Smart Hazard Analysis Critical Control Point (HACCP) management system, which integrates information technology (IT) to automate and analyze big data, has been introduced into school food services. This study investigated the job performance, job satisfaction, and job stress of employees in school food services using Smart HACCP. Data were collected via questionnaires from 350 employees in school food services who utilized Smart HACCP and worked in Gyeonggi-do or Incheon. The questionnaire included general information, workplace characteristics, HACCP education status, job performance, and job satisfaction according to the use of Smart HACCP, and general job stress. The responses showed that 92.3% of the participants had received HACCP education in the workplace, and 66.6% understood the content of the education. Among the HACCP process stages, CCP2 (Food Handling and Cooking) and CCP3 (Cooking Completion and Distribution) were the stages at which all participants were using Smart HACCP. CCP3 had the highest percentage (61.4%) of participants who experienced feeling the maximum reduction in their tasks by using Smart HACCP. The Smart HACCP job performance at CCP1 (Inspection) and Smart HACCP job satisfaction were higher in workplaces with 6~10 employees, compared to those with 10≤ employees (both P<0.05). The Smart HACCP job performances at of CP1 (Refrigeration and Freezer Temperature Management) and CP2 (Cleaning and Disinfection of Food Contact Surfaces) were significantly affected by the work area. General job stress was significantly higher in cooks than in cook practitioners, higher in employees with cook certification than in those without it, and higher in employees with work experience (<1 year), compared to those with 5~10 years or 10~15 years' experience. In conclusion, employees' job performance and satisfaction with Smart HACCP need to be enhanced to improve hygiene in school food service. This requires the effective management of their job stress.

A Structural Analysis of the Factors Affecting Career Development Activities of Married (유자녀 여성관리자의 경력개발활동에 영향을 미치는 요인에 대한 구조적 관계 분석)

  • Koo, Yoo-Jeong;Kim, Ji-Young;Kim, Yi-Joo
    • Journal of vocational education research
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    • v.37 no.2
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    • pp.191-214
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    • 2018
  • The purpose of this study was to investigate the factors affecting career development activities of married managerial women with one or more children. The study analyzes the structural casual relationship among horizontal organizational culture, supervisor support, workplace satisfaction, occupational self-efficacy, and career development activities. Data of from Korean Women Manager Panal(KWMP) research were used from which a total number of 998 married managerial women with child were subject to analysis. The research hypothesis was verified through Structure Equation Modeling(SEM) analysis. The results are as follows. First, horizontal organizational culture and supervisor support have significant positive(+) affect on workplace satisfaction and occupational self-efficacy. Second, occupational self-efficacy significantly affected career development activities. Third, workplace satisfaction and occupational self-efficacy had mediating effect on the causal relationship between horizontal organizational culture and career development activities. At last, workplace satisfaction and occupational self-efficacy had mediating effect on the causal relationship between supervisor support and career development activities. Based on such results, implications and suggestions were discussed.

Factors Influencing of Job Stress Response to Job Satisfaction (직무스트레스에 따른 직무만족 요인 조사연구)

  • 서장훈;유지철
    • Journal of the Korea Safety Management & Science
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    • v.5 no.4
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    • pp.195-208
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    • 2003
  • All managers should consider both of job performance and job satisfaction as influential key results to be achieved by people at work. One without the other is simply insufficient to meet the high standards of today's workplace. Some workers achieve a sense of personal satisfaction from their jobs while others do not. the others achieve high levels of task performance while others do not. The test of a manager's skill in building value added jobs is to discover what work means to other people, and then to create work environments that help them achieve high levels of both performance and satisfaction. this study set out to investigate the job satisfaction of the employees at work station along with the needs resulting from exploding population of salary citizens. This paper aims to survey and analyze the job satisfaction of the workers and a potent influence factors of Job stress for organization management.

Determinants of pay satisfaction of dental employees (치과 의료 기관 직원의 임금만족에 영향을 미치는 요인)

  • Bak, Yeong-Chan;Jeong, Seong-Hyeon;Bak, Seong-Nam;Kim, Eui-Jeong;Shin, Hosung
    • The Journal of the Korean dental association
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    • v.54 no.5
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    • pp.374-383
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    • 2016
  • The purpose of this study is to analyze the determinants of pay satisfaction of dental employees. The questionnaire used in this study consists of personal characteristics, characteristics of workplace, administration of pay, Pay satisfaction questionnaire (PSQ). PSQ was translated, and backward translation into korean was implemented. A pilot test was conducted with 25 dental employees to complete the questionnaire. Survey was conducted from February to July in 2015, receiving 323 valid responses. Anova or t-test was conducted with categorized characteristics, by calculating pay satisfaction scores. Principal factor analysis which is an exploratory factor analysis was conducted to investigate the consistency of pay satisfaction. Multiple regression analysis was conducted to investigate how much effect the variables have on pay satisfaction. The result of principal factor analysis showed that pay satisfaction consists of 3 factors which are 'paying system', 'pay level', 'benefits'. 'Pay raise' which was one of 4 factors of original PSQ was not the factor of pay satisfaction of dental employees. The result of analysis of characteristics showed that the scores of paying system between dental clinic and dental hospital had significant difference. The result of multiple regression analysis showed tendencies pay satisfaction increases when age and monthly income increases and whole career and the number of unit chairs decreases. Increasing the autonomy of employees and simplification of paying system would improve pay satisfaction efficiently. When age increases, the pay level increases because of the seniority-based pay structure, and this leads to the higher satisfaction. The higher amount of pay leads to higher satisfaction. The expectation over pay increases relatively higher than the increase of pay level and this leads to the less satisfaction. When the number of unit chairs is fewer, the workplace is smaller, so the employees have more autonomy, and this leads to higher satisfaction.

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Influence of Work-Family Conflict on Family and Job Satisfaction of Working Mothers :Focused on the Moderating Effect of Family-Friendly Benefit (영유아와 초등학생 자녀를 둔 여성 근로자의 직장-가정 갈등이 가정 및 직장생활만족에 미치는 영향 :가족친화제도의 조절효과를 중심으로)

  • Kim, Dong-Hee;Chung, Sun-A
    • The Journal of the Korea Contents Association
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    • v.19 no.12
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    • pp.101-112
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    • 2019
  • The purpose of this study is to examine the availability of family-friendly systems for female workers with children under elementary school, and to verify that the availability of family-friendly systems can mitigate the negative effects of workplace-home conflicts on family and work-life satisfaction. To this end, data of 538 female employees with children younger than elementary school students were analyzed using the sixth data of the Korean Women Manager Panel. According to the analysis, the type of family-friendly system such as time flexibility system, career flexibility system, and worker support system all showed significant adjustment effect in relation to workplace-family conflict and work life satisfaction. The career flexibility system was the only one that showed a control effect on family life satisfaction. To help talented female workers work for their children without severing their careers, the government proposed active support for businesses and the government to help them use the family-friendly system.

A Study about the Correlation between Friendship and Organizational Effectiveness who Work at Korean Medicine Hospital (한방병원 근무자들의 프렌드십과 조직효과성의 상관관계에 대한 연구 - 광주광역시를 중심으로 -)

  • Jung, Bo-Gyeon;Shin, Heon-Tae
    • Journal of Society of Preventive Korean Medicine
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    • v.18 no.1
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    • pp.1-10
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    • 2014
  • Objective : This study aimed to investigate the level of friendship perceived by hospital staffs in korean medicine hospitals in Gwangju and relationship between friendship and organizational effectiveness. Method : The subject were 134 hospital staffs in 5 different hospitals in Gwangju. The questionnaire used in this study contained 44 questions about workplace friendship (15 questions), organizational effectiveness (16 questions), social demographic characteristics (8 questions) and others (5 questions). Results : Young woman in their 20s and 30s were major participants (69person, 52.7%), nursing and administrative department(72person, 55%) were dominant division, the person those who have less than 1 year current workplace career(69person, 52.7%) were major group in this study. Participants responded about barriers of friendship at workplace were lack of opportunities for formal or informal meeting and lack of hospital's interest and supporting about human relations among employees at workplace. Both friendship level with superior and friendship level with subordinate were lower than friendship level with colleague. (p=.000) Participants who have higher workplace friendship level, were also higher level at job satisfaction, organizational commitment and lower level at turnover intention, job stress. Especially friendship level with superior had biggest relationship with variables of organizational effectiveness. Conclusion : Participants showed close relationship with friendship degree and organizational effectiveness. We suggest that the CEOs of korean medicine hospital would make their effort to improve friendship level of workers for the rise of organizational effectiveness.

Employee Stress Based on Intrinsic and Extrinsic Stress Factors and their Connection to Job Satisfaction

  • Hyun-Suk AN
    • The Journal of Industrial Distribution & Business
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    • v.14 no.7
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    • pp.19-26
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    • 2023
  • Purpose: This study explores the intrinsic and extrinsic stress factors that affect employees' job satisfaction. The study reviews the literature on three intrinsic and three extrinsic stress factors that influence the job satisfaction level of employees, establishing the various research findings on the factors and finding the relevant links that such findings have to current research. Research design, data and methodology: The present researcher collected the relevant prior studies via literature content approach that was used by numerous previous works. The researcher transcribed the data gathered from the participants. The next analyst would code the different features of data systematically across the entire set of data, thereby collecting the relevant data for each of the codes. Results: The investigation suggests six stress factors to be connected to job satisfaction, such as Hours of Work Employee Job Satisfaction, Communication and Employee job Satisfaction, Leadership Style Employee Job Satisfaction, Competition Employee Job Satisfaction, Career Development Opportunities Employee Job Satisfaction, Strikes and employee Job Satisfaction Conclusions: This research concludes that organizations with proper communication channels will certainly influence their employees positively and hence give them job satisfaction. Overall, this qualitative research has found that intrinsic and extrinsic factors influence the job satisfaction level of employees in a workplace.

A study on factors affecting the job satisfaction of dental hygienists in Gwangju (광주광역시 치과위생사의 직무만족도에 영향을 주는 요인에 대한 연구)

  • Youn, Hye-Jeong;Park, Young-Nam;Ha, Myung-Ok
    • Journal of Korean society of Dental Hygiene
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    • v.9 no.4
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    • pp.699-714
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    • 2009
  • Objectives : This study was to examine factors affecting the job satisfaction of dental hygienists. Methods : The subjects in this study were dental hygienists who worked at dental hospitals, dental clinics and general hospitals in the city of Gwangju. A survey was conducted by mail from January 2 to March 2, 2007. Out of the collected data, 208 answer sheets were analyzed. Results : 1. The dental hygienists investigated got a mean of 3.20 on job satisfaction. Among the job satisfaction factors, relationship with patients ranked highest(3.79), followed by relationship with colleagues(3.62), working environments(3.39), future prospects(3.30), professional status (2.89), pay(2.82) and required workload(2.58). 2. Regarding links between general characteristics and job satisfaction, the older dental hygienists were more satisfied with professional status, pay, required workload and relationship with patients. By marital status, the married dental hygienists expressed better satisfaction at professional status than the unmarried ones. By education, those who were receiving college education or received the same or higher education were more gratified than the junior college graduates. By the total length of career, the dental hygienists whose length of career was longer were more gratified with professional status, future prospects and relationship with patients. By workplace, the dental hospital workers were more satisfied with working environments, and the general hospital employees were more gratified with pay. The dental hospital employees were better satisfied with future prospects as well. As to the impact of the length of career at the current workplace, there was a tendency that those who worked at their current workplaces for a longer time expressed better satisfaction with professional status, pay and relationship with patients. By monthly mean income, the larger income earners had a tendency to be better gratified with professional status, pay and relationship with patients. 3. The general characteristics that were selected as independent variables were identified as the factors that exercised an influence on the job satisfaction of the dental hygienists and made an about 14.0% prediction of it. Out of those factors, the total length of career and monthly mean income had a statistically significant impact on that. Conclusions : The above-mentioned findings suggested that out of the seven job satisfaction components, they gave the lowest marks to satisfaction level with pay. As a result of making a multiple regression analysis, it's found that job satisfaction was under the influence of the total length of career and monthly mean income. Therefore there should be an improvement in the pay system in order to boost the job satisfaction of dental hygienists, and they should be paid properly in accordance with total length of career.

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Relationships among Work Environment, Job Satisfaction and Turnover Intention of Nurses in an Emergency Department (응급실 간호사의 업무환경, 직무만족도 및 이직의도 간의 관계)

  • Jung, Hee-Young;Sung, Mi Hae
    • Journal of East-West Nursing Research
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    • v.20 no.1
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    • pp.29-36
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    • 2014
  • Purpose: The purpose of this study is to identify relationships among work environment, job satisfaction and turnover intention of emergency department (ED) nurses. Methods: The survey was given to 220 ED nurses which are located in G metropolitan from May 1st to July 31st of 2012. The results were analyzed by descriptive statistics, t-test, ANOVA, pearson correlation coefficients and stepwise multiple regression using SPSS WIN 19.0 program. Results: The turnover intension according to the general characteristics of the subjects has significant difference between emergency room experience, current duty satisfaction, and turnover plan in 1 year. In the correlation between work environment, job satisfaction and turnover intention of the subjects, work environment and job satisfaction have positive correlation, job satisfaction and turnover intention either job satisfaction and turnover intention have a negative correlation. Factors influencing turnover intention are job satisfaction, career and current duty satisfaction, also the full explanatory power of the model was 24.4%. Conclusion: The results indicate factors that influence turnover intention are job satisfaction, career, and current job satisfaction. We hope these result help to provide effective intervention strategies for reducing ED nurses' turnover.

The Job Stress, Job Satisfaction, and Health of Women Who Work in the Professional Job: Nurses and Teachers (전문직 여성의 직무 스트레스, 직업 만족도, 건강 : 간호사와 교사 그룹을 중심으로)

  • 홍경자;탁영란;강현숙;김금순;박호란;곽월희;김정은;최정례
    • Journal of Korean Academy of Nursing
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    • v.32 no.4
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    • pp.570-579
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    • 2002
  • This research study explores the job stress, job satisfaction, and health of women who works in the professional work place and identify the influence of the job stress and job satisfaction on the mental health status focused on the social and psychological structure of the workplace. Method: 535 participants of registered nurses and teachers from 10 General Hospitals and 15 Middle and High School located in Seoul, Korea were completed the modified version of the short form Work-family stress inventory of questionnaire as used for job stress and mental health problems and perceived overall health status and job satisfaction. Result: Job stress was significantly correlated with job satisfaction, overall health, and mental health. There were also significant group differences in job stress and job satisfaction between nurses and teachers. Multiple regression only moderately supported the effect of job stress and job satisfaction on the mental health of professional working women. Also marital status demonstrated a significant factor of group differences in job stress, work-family stress, job satisfaction, and mental health problem. Conclusion: These results suggest that job stress in the work place has profound impact on job satisfaction and health of women who work in the professional job. This study also identified major sources and types of work-related stress on women's health which should be considered in a management for health promotion.