• Title/Summary/Keyword: Voice service

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A Study on Realization of Speech Recognition System based on VoiceXML for Railroad Reservation Service (철도예약서비스를 위한 VoiceXML 기반의 음성인식 구현에 관한 연구)

  • Kim, Beom-Seung;Kim, Soon-Hyob
    • Journal of the Korean Society for Railway
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    • v.14 no.2
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    • pp.130-136
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    • 2011
  • This paper suggests realization method for real-time speech recognition using VoiceXML in telephony environment based on SIP for Railroad Reservation Service. In this method, voice signal incoming through PSTN or Internet is treated as dialog using VoiceXML and the transferred voice signal is processed by Speech Recognition System, and the output is returned to dialog of VoiceXML which is transferred to users. VASR system is constituted of dialog server which processes dialog, APP server for processing voice signal, and Speech Recognition System to process speech recognition. This realizes transfer method to Speech Recognition System in which voice signal is recorded using Record Tag function of VoiceXML to process voice signal in telephony environment and it is played in real time.

Performance Analysis of Packet CDMA R-ALOHA for Multi-media Integration in Cellular Systems with Adaptive Access Permission Probability

  • Kyeong Hur;Eom, Doo-Seop;Tchah, Kyun-Hyon
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.25 no.12B
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    • pp.2109-2119
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    • 2000
  • In this paper, the Packet CDMA Reservation ALOHA protocol is proposed to support the multi-traffic services such as voice and videophone services with handoff calls, high-rate data and low-rate data services efficiently on the multi-rate transmission in uplink cellular systems. The frame structure, composed of the access slot and the transmission slot, and the proposed access permission probability based on the estimated number of contending users for each service are presented to reduce MAI. The assured priority to the voice and the videophone handoff calls is given through higher access permission probability. And through the proposed code assignment scheme, the voice service can be provided without the voice packet dropping probability in the CDMA/PRMA protocols. The code reservation is allowed to the voice and the videophone services. The low-rate data service uses the available codes during the silent periods of voice calls and the remaining codes in the codes assigned to the voice service to utilize codes efficiently. The high-rate data service uses the assigned codes to the high-rate data service and the remaining codes in the codes assigned to the videophone service. Using the Markov-chain subsystem model for each service including the handoff calls in uplink cellular systems, the steady-state performances are simulated and analyzed. After a round of tests for the examples, through the proposed code assignment scheme and the access permission probability, the Packet CDMA Reservation ALOHA protocol can guarantee the priority and the constant QoS for the handoff calls even at large number of contending users. Also, the data services are integrated efficiently on the multi-rate transmission.

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Study on the Situational satisfaction survey of Smart Phone based on voice recognition technology (스마트 폰 음성 인식 서비스의 상황별 만족도 조사)

  • Lee, Yoon-jeong;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.351-357
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    • 2017
  • The purpose of this study is to analyze the relationship between users' expectation and satisfaction through analyzing smart phone voice recognition service and surveying the situational satisfaction of voice recognition service. First, the concept and current status of speech recognition service were investigated through literature research, and the questionnaire survey was carried out through questionnaires based on the second and third principles. As a result, the user is most likely to use the smartphone voice recognition service when making a telephone call. Also, it was found that the service is the most used at home and the service is used most when the hand is not available. Through these results, various methods such as personalization service, condition recognition function, automatic emergency recognition, unlocking by voice could be derived. Based on this research, it is expected that it will be used effectively for improving smartphone voice recognition service and developing wearable device in the future.

Voice Service Architecture in IMT-2000 using Voice Gateway

  • Kim, Moo-Wan;Kim, Kwang-Sik
    • Proceedings of the IEEK Conference
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    • 2000.07b
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    • pp.757-759
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    • 2000
  • This paper proposes a new voice service network architecture for initial IMT-2000 and describes the features of Voice Gateway which is a core entity of the proposed architecture. Also describes a system configuration of the prototype of the proposed architecture and software configuration of Voice Gateway in the prototype.

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A Study on VoiceXML Application of User-Controlled Form Dialog System (사용자 주도 폼 다이얼로그 시스템의 VoiceXML 어플리케이션에 관한 연구)

  • Kwon, Hyeong-Joon;Roh, Yong-Wan;Lee, Hyon-Gu;Hong, Hwang-Seok
    • The KIPS Transactions:PartB
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    • v.14B no.3 s.113
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    • pp.183-190
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    • 2007
  • VoiceXML is new markup language which is designed for web resource navigation via voice based on XML. An application using VoiceXML is classified into mutual-controlled and machine-controlled form dialog structure. Such dialog structures can't construct service which provide free navigation of web resource by user because a scenario is decided by application developer. In this paper, we propose VoiceXML application structure using user-controlled form dialog system which decide service scenario according to user's intention. The proposed application automatically detects recognition candidates from requested information by user, and then system uses recognition candidate as voice-anchor. Also, system connects each voice-anchor with new voice-node. An example of proposed system, we implement news service with IT term dictionary, and we confirm detection and registration of voice-anchor and make an estimate of hit rate about measurement of an successive offer from information according to user's intention and response speed. As the experiment result, we confirmed possibility which is more freely navigation of web resource than existing VoiceXML form dialog systems.

The Development of Heuristics for Voice Shopping Service through Voice Interface with Display (디스플레이 탑재형 음성 인터페이스를 통한 음성쇼핑 서비스 휴리스틱 개발)

  • Gwon, Hyeon Jeong;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
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    • v.39 no.2
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    • pp.1-33
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    • 2022
  • Voice shopping is gaining attention following the trend of non-contact E-commerce by enabling people to shop via voice command. Therefore, in this study, voice shopping service heuristics using a display-mounted voice interface were developed in preparation for the future where voice shopping becomes a part of daily life in the world. First, as a theoretical approach, a literature survey of 50 papers on the design principles of 'visual interface,' 'voice interface,' and 'shopping service' was conducted to produce a total of 29 draft design principles. Second, as an empirical approach, a focus group interview was conducted on consumer decision-making processes in shopping experiences and information-seeking behavior within the context of shopping to draft the heuristics. This was to supplement the user experience, a weak part of the literature research. Finally, a Delphi survey asked 20 experts in UX, service planning, artificial intelligence development, and shopping to evaluate the heuristics draft developed through the above two stages. After three rounds of Delphi surveys, the final heuristics were proposed.

A Case of Voice Therapy for Patient Who Voice Changed after Total Thyroidectomy Using Contactless Voice and Speech Therapy Service Platform (갑상선 수술 후 음성 변화에 대한 비대면 음성언어치료 증례)

  • Lee, GilJoon;Park, Su Na
    • Journal of the Korean Society of Laryngology, Phoniatrics and Logopedics
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    • v.32 no.1
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    • pp.43-47
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    • 2021
  • Voice therapy is effective in many voice and speech disorders. However, patients have low accessibility to therapeutic facilities due to disease-unrelated reasons such as lack of time and pandemic of COVID-19. Contactless voice therapy could be an alternative and may helpful to all patients with voice and speech problems. We developed contactless voice and speech therapy program on the necessity of improving accessibility. Herein, we report the first case of voice therapy to 30 year-old female patient who complained voice change after total thyroidectomy using contactless voice and speech therapy service platform in Korea.

An acoustic study of feeling information extracting method (음성을 이용한 감정 정보 추출 방법)

  • Lee, Yeon-Soo;Park, Young-B.
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.10 no.1
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    • pp.51-55
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    • 2010
  • Tele-marketing service has been provided through voice media in a several places such as modern call centers. In modern call centers, they are trying to measure their service quality, and one of the measuring method is a extracting speaker's feeling information in their voice. In this study, it is proposed to analyze speaker's voice in order to extract their feeling information. For this purpose, a person's feeling is categorized by analyzing several types of signal parameters in the voice signal. A person's feeling can be categorized in four different states: joy, sorrow, excitement, and normality. In a normal condition, excited or angry state can be major factor of service quality. In this paper, it is proposed to select a conversation with problems by extracting the speaker's feeling information based on pitches and amplitudes of voice.

Voice Quality Criteria for Heterogenous Network Communication Under Mobile-VoIP Environments

  • Choi, Jae-Hun;Seol, Soon-Uk;Chang, Joon-Hyuk
    • The Journal of the Acoustical Society of Korea
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    • v.28 no.3E
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    • pp.99-108
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    • 2009
  • In this paper, we suggest criteria for objective measurement of speech quality in mobile VoIP (Voice over Internet Protocol) services over wireless mobile internet such as mobile WiMAX networks. This is the case that voice communication service is available under other networks. When mobile VoIP service users in the mobile internet network based on packet call up PSTN and mobile network users, but there have not been relevant quality indexes and quality standards for evaluating speech quality of mobile VoIP. In addition, there are many factors influencing on the speech quality in packet network. Especially, if the degraded speech with packet loss transfers to the other network users through the handover, voice communication quality is significantly deteriorated by the transformation of speech codecs. In this paper, we eventually adopt the Gilbert-Elliot channel model to characterize packet network and assess the voice quality through the objective speech quality method of ITU-T P. 862. 1 MOS-LQO for the various call scenario from mobile VoIP service user to PSTN and mobile network users under various packet loss rates in the transmission channel environments. Our simulation results show that transformation of speech codecs results in the degraded speech quality for different transmission channel environments when mobile VoIP service users call up PSTN and mobile network users.

APPLICATION OF KOREAN TEXT-TO-SPEECH FOR X.400 MHS SYSTEM

  • Kim, Hee-Dong;Koo, Jun-Mo;Choi, Ho-Joon;Kim, Sang-Taek
    • Proceedings of the Acoustical Society of Korea Conference
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    • 1994.06a
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    • pp.885-892
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    • 1994
  • This paper presents the Korean text-to-speech (TTS) algorithm with speed and intonation control capability, and describes the development of the Voice message delivery system employing this TTS algorithm. This system allows the Interpersonal Messaging (IPM) Service users of Message Handling System (MHS) to send his/her text messages to user via telephone line using synthetic voice. In the X.400 MHS recommendation, the protocols and service elements are not specified for the voice message delivery system. Thus, we defined access protocol and service elements for Voice Access Unit based on the application program interface for message transfers between X.400 Message Transfer Agent and Voice Access Unit. The system architecture and operations will be provided.

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