• Title/Summary/Keyword: Visitors' Behavior

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Evaluation of User Satisfaction and Image Preference of University Students for Cherry Blossom Campus Trail (대학생들의 캠퍼스 벚꽃터널 산책로 이용 만족도와 이미지 선호도 평가)

  • Lee, In-Gyu;Eom, Boong-Hoon
    • Journal of Environmental Science International
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    • v.28 no.12
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    • pp.1101-1110
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    • 2019
  • This study investigated Post-Occupancy Evaluation (POE) of cherry blossom trails 'Cherry Road' in Daegu Catholic Univ. campus, at Gyeonsan-city, Korea. The evaluation focused on image preference and satisfaction of users i.e., students, using questionnaire surveys. A total 201 questionnaire samples were analyzed and most of the respondents were in the age group of 20. Frequency analysis was conducted on demographics, use behavior, reliability, and means. Factor analysis and multiple regression analysis were conducted for user satisfaction and image preference. Over 80% of visitors came with companions during daytime. The most common motives for use were strolling and walking, event and meeting, passing. For user satisfaction the mean scores were highest for landscape beauty (4.22), image improvement (4.14), campus image (4.08). Night lighting facility received the lowest score (3.32). Factor analysis concerning user satisfaction was categorized into environment-human behavior and physical factors. Multiple regression analysis showed that the overall satisfaction of user was significantly influenced by five independent variables: 'harmonious' (β=.214), 'night lighting facility' (β=.173), 'landscape beauty' (β=.208), 'lawn care' (β=.154), and 'walking trails' (β=.123). The mean scores of image variables were highest for 'beautiful' (5.81), 'bright' (5.67), and 'open' (5.64). The lowest scores was for 'quiet' (4.47). Exploratory factor analysis led to three factors being categorized: aesthetics, comforts, and simplicity. Result of multiple regression analysis indicated that the preference of space image was significantly influenced by five variables: 'bright' (β=.397), 'refreshing' (β=.211), 'cool' (β=.219), 'clean' (β=.182), and 'natural' (β=.-142). Hence, Cherry Road has a high level of user satisfaction and image evaluation, which is interpreted as having various cultural events and value for students on campus. To improve the satisfaction of Cherry Road in the future, it is necessary to secure night lighting, to manage trash cans, and to secure rest space.

The Influence of Service Scape and Service Provider's Esthetic Labor on Customer Behavioral Intentions and Mediations of Emotional Responses in Esthetic Shop (에스테틱샵의 서비스스케이프와 서비스 제공자의 미적노동이 고객행동의도에 미치는 영향과 감정반응의 매개효과)

  • Yoon, Sukhyun;Hwang, Hae Jung
    • Journal of Convergence for Information Technology
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    • v.10 no.8
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    • pp.250-258
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    • 2020
  • This study analyzes service scape and esthetic labor, emotional reaction, coustomer behavior intention that impacts skincare coustomers' behaviors and extracts relationships of cause and effects. Using 280 surveys were conducted to estheic shop visitors in Ulsan and Geyongnam area in recent 3 months. Using 257 surveys out of the 280 surveys, the writer did actual proof analysis. The data sample is analyzed in multiple regression analysis using Statistical power analysis with 2.1 analysis. Then the statistical processing is done with SPSS 21.0 and AMOS 21.0. It is proven that customer satisfactions from that positive reactions also increase revisit intentions by creating positive ripple effects. Through discoveries of structural relationships of predisposing factors of satisfactions in esthetic and revisit intentions, this study extracts scholastic and operational implications to have positive impacts. Expanded analysis is required in further researches with consideration of various age group and regional targets.

An Empirical Study of Customer's Repeat Visit Frequency on the Internet (인터넷 이용자들의 웹사이트 재방문 빈도에 관한 실증적 연구)

  • Lee, Suke-Kyu
    • Journal of Global Scholars of Marketing Science
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    • v.11
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    • pp.129-146
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    • 2003
  • This study explores whether a NBD type of model can be applied to characterize the underlying frequency distribution of online consumer's visit behavior. In this study, the following two research questions are addressed: (1) How can we characterize the underlying distribution pattern(s) of the number of repeat i i visits to a site? (2) How can consumer's Internet usages and his/her demographics affect the average number of visits to the site? Through the empirical investigation, this study found that NBD models are directly applicable to characterize the underlying distribution of visit frequency on the Internet. Furthermore, this study addresses some managerial implications for understanding how site visits are determined. Especially this study highlights the relationship between repeated visits and the visitors' Internet Usages and demographics. The proposed models are estimated and validated by online panel data that covers more than 1000 different sites and has 800,000 observations.

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Determinant of Tourist Expenditures for Muchangpo Webfoot Octopus and Finespotted Flounder Festival (무창포 주꾸미·도다리 축제 관광객의 소비지출 결정요인)

  • Kang, Seok-Kyu
    • The Journal of Fisheries Business Administration
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    • v.52 no.4
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    • pp.1-11
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    • 2021
  • This study is to investigate the determinants of consumption expenditure by considering potential expenditure factors such as socioeconomic, fishing village tourism behavior, motivation for visits, and optional attributes of tourists at Muchangpo webfoot octopus and finespotted flounder festival in Boryeong. The analysis data are 300 questionnaires of visitors to the festival during the 2018 Muchangpo Mysterious Sea Road Webfoot Octopus and Finespotted Flounder Festival from March 17 to April 8, 2018. As a result of analyzing the factors of consumption expenditure of tourists to the festival in Boryeong, socioeconomic factors such as gender and residential groups outside Chungcheong-do have a positive (+) effect on consumption expenditure. Among the factors of fishing village tourism behavior, the only number of days of stay more than one night has a positive (+) effect on consumption expenditure. In addition, in the analysis of factors for motivation to visit the festival, fun/interest and simple rest/leisure have a significant positive (+) effect on expenditure whereas stress relief have a negative (-) effect on expenditure. In the analysis of the factors of festival selection attributes, tourism facilities has a significant positive (+) effect on expenditure, but natural scenery and excellent natural scenery show a significant negative (-) effect on expenditure. The main implications that can be obtained from the results of this study are as follows. First, it suggests that the promotion should be actively conducted outside of Chungcheong Province in order to achieve the original purpose of revitalizing the local economy from the Muchangpo webfoot octopus and finespotted flounder festival. Second, it indicates that there should be a variety of unique high-quality festival programs differentiated from other local festivals, promoting the existence of simple rest/leisure facilities rather than webfoot octopus boat fishing experiences or natural scenery (i.e., mysterious road and sunset) in order to attract festival tourists' spending at the Muchangpo webfoot octopus and finespotted flounder festival.

A Study on Improvement Plan of Guidance System of Namsan Park for Easy Wayfinding (쉬운 길찾기를 위한 남산 보행안내체계 개선방안)

  • Kang, Jun-Mo;Song, Kyu-Man;Sohn, Dong-Wook;Cho, Hee-Jung
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.30 no.6D
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    • pp.675-683
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    • 2010
  • Namsan in Seoul is major tourist attraction. However, despite of the proximity of the location to the center of the city, Namsan is not good for visitors for uncomfortable accessibility. This study proposed improvements of guidance system for easily access. Sign system and pedestrian circulation system were analyzed from the nearest public transportation around the park to where the entry of Namsan park. At first, we surveyed installation and type of sign system by field research and pedestrian way accessing to Namsan park by behavior survey. Through the analysis of current guidance system, this study suggests ways to improve following as; the reclassification of functions and types, sign installation planning and extracting main pedestrian circulation for easy access. Improved guidance system can ameliorate accessibility to Namsan and encourage greater use as the representative park of Seoul.

Health Beliefs, Preventive Behaviors, and Influencing Factors on Sexually Transmitted Diseases of Vulnerable Groups of Sexually Transmitted Infections(STI) (성매개감염병 취약군의 성매개감염병에 대한 건강신념과 예방행동 및 영향요인)

  • Jeong, Ae-Suk;Jang, Keong-Sook
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.346-356
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    • 2020
  • Purpose: This study was to identify the Health beliefs of the vulnerable group on the prevention of STI and to identify the factors that influence prevention behavior. Methods: The participants were 241 of persons vulnerable to STI. A total of 241 questionnaires were collected by mail or in person through relevant workplace, group members, and visitors to public health centers with structured questionnaires. The SPSS 21.0 program was used to perform descriptive statistics, t-test, one way ANOVA, Pearson's correlation and multiple regression. Results: As a result, the level of perceived susceptibility was 2.70, perceived severity was 3.63, perceived benefits of condom use was 3.82, Perceived barriers of condom use was 2.45, self-efficacy of condom use 3.93 and prevention behavior of STI was 3.51 based on 5-point Likert scale. Condom use self-efficacy(��=.23, p=.003), perceived barriers of condom use(��=-.15, p=.035), and level of education(��=.16, p=.018) were important factors influencing STI prevention behavior and the regression model explained 17% of STI prevention. In conclusion, it is necessary to develop a systematic education program in consideration of factors influencing and improving awareness to prevent STI.

A Study on the Influence of the Exhibition's Image on Visitor's Satisfaction and Behavioral Intention (전시회 이미지가 방문객 만족 및 행동의도에 미치는 영향 연구)

  • Kim, Si-Joong
    • Journal of the Economic Geographical Society of Korea
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    • v.20 no.3
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    • pp.419-430
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    • 2017
  • This study aims to analyze the effect of the exhibition's image toward Visitor's Satisfaction and Behavioral Intention (re-visit and recommendation), and to investigate the influence relationship between visitor's satisfaction and behavioral intention. Thus, the survey is carried out to 489 visitors from Daejeon International Wine Fair and the result shows as following. First, after the analysis of local exhibition's image, 6 factors(wonderfulness tendency, experience tendency, purchase tendency, entertainment tendency, and utility tendency) come out. Second, the impact on image of exhibition's image from 6factors is sequentially followed as wonderfulness tendency, experience tendency, purchase tendency, entertainment tendency, and utility tendency, however the local tendency have no impact on. Third, in the influence relationship between re-visit and exhibition image- as a following order- wonderfulness, purchase tendency, experiment tendency, entertainment tendency and local tendency are sequentially have an impact. Forth, the result of the analysis for influence between elements of the exhibition's image factor and the intention of recommendation shows that wonderfulness, experience tendency, entertainment tendency, and purchase tendency elements had a meaningful influence on the intention of recommendation however, local tendency and utility tendency do not have an impact. Fifth, the satisfaction of visitors have an affirmative influence on the intention of behavior(re-visit and recommendation).

An Exploration of the Relationship Between Virtual Museum Exhibitions and Visitors' Responses (미술관, 박물관 가상전시디자인에 대한 관람객의 반응연구)

  • Park, Nam-Jin
    • Archives of design research
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    • v.19 no.1 s.63
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    • pp.181-190
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    • 2006
  • This study began with an assumption that virtual museum exhibitions will continue to be created in the future and more knowledge is required about designing effective virtual exhibit designs. This study explored the relationship between virtual exhibitions and visitor's opinions following the viewing of the virtual exhibit in order to determine the components of a well-constructed virtual exhibit design. To address the research problem, this study explored two aspects of virtual exhibit design: 1) what are the components of a well-constructed virtual exhibit, 2) how does viewing the virtual exhibit change visitors' opinions about both physical and virtual museum experiences. The methodology of the study employed surveys, interviews and observations as instruments of data collection. Twenty-five participants were given a survey prior to their viewing of the on-line exhibit, then they were given the opportunity to view the web-site and finally surveyed regarding their opinions. From the 25 participants, six were selected for observation to record behavior exhibited while they viewed the site. In addition, five were interviewed for a better understanding of their responses to various aspects of the virtual exhibit experiences. Data from the surveys was tabulated for descriptive percentages in order to identify numerical patterns of relationship. Observation data was analyzed for simple frequencies in categories of responses and interview data was tape recorded and transcribed into text files. Based on study results, recommendations were made for the future role of interior design in virtual space that stands independent from a physical building and resides only on the Internet.

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Effects on Exercise Behavior and Health Status of Exercise Education Program in a Public Health Center (운동교육 프로그램이 보건소 내원자의 운동습관과 건강상태에 미치는 영향)

  • Cho, In-Hye;Lee, Tae-Yong;Seong, Shi-Gyeong
    • Journal of agricultural medicine and community health
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    • v.29 no.1
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    • pp.185-194
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    • 2004
  • Objectives: This study was performed to evaluate the effects of exercise education for the people living in the area where health promotion program has been operated. Methods: The research had been investigated at a public health center located in ChungNam-Do from April to September in 2003. The subjects of the research were the visitors at a public health center who were willing to obtain the exercise education program and the visitors at other one. 142 people learned the health program at the health center and 72 people didn't do that. These two groups had taken tests such as health condition(SF-36). blood pressure and blood test for six months. Results: The educated group got better marks in the area of knowledge and attitude than non-educated one. The educated group showed increased exercise frequency by second survey. The health status of the educated group looked better after education than the non--educated group, but it was not significant statistically. The grade of knowledge and attitude for exercise was higher in the exercise group than in non-exercise group. The exercise frequency was increased in the exercise group at second survey. The change of health status was not different between exercise group and non- exercise group. Conclusions: According to the research the author found that the exercise education program was helpful for population to improve their exercise habits. It had supposed that the education of exercise and the exercise itself had benefit on health status. But It was not significant in this study with any methodological limitations. If the exercise education would performed more adequately and more persistently, its effects on health status will be more positive.

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Vistor's Cognition Attrtude and Sandscape Analysis of Naesorak in Soraksan National Park (설악산 국립공원 내설악의 이용인지태도 및 경관분석)

  • 김세천
    • Korean Journal of Environment and Ecology
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    • v.11 no.4
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    • pp.506-522
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    • 1998
  • Visitors to Naesorak in Soraksan National Park were surveyed from July to December. During this time, 452 visitors were contacted. Of those individuals, 57.08% were males, 30.97% of respondents reported that they had gone beyond highschool, and almost one-half(49.12%) had gone as for as college, 40.93% were 10\cdot 20 years of age. The purpose of this is to suggest objective basic data for the use development and conservation management of the national park through the quantitative analysis of the visual quality included in the physical environment of the Naesorak in Soraksan National Park, for this, spatial images strusture of physical elements have been analyzed by factor analysis algorithm and degree of visual quality have been measured mainly by questionnaries. Result of this thesis can be summarized as follows. Factors covering the spatial image of the Naesorak in Soraksan National Park landscape have been found to be the overall spatial, potentiality, synthetic evaluation, physical and natural quality factors. As for the factors determining the degree of visual quality of clear of valley, peculiarity of configuration, natural of trail, harmony of suitable artificial planting and temple.

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