• Title/Summary/Keyword: Verbal Communication

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Non-verbal Emotional Expressions for Social Presence of Chatbot Interface (챗봇의 사회적 현존감을 위한 비언어적 감정 표현 방식)

  • Kang, Minjeong
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.1-11
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    • 2021
  • The users of a chatbot messenger can be better engaged in the conversation if they feel intimacy with the chatbot. This can be achieved by the chatbot's effective expressions of human emotions to chatbot users. Thus motivated, this study aims to identify the appropriate emotional expressions of a chatbot that make people feel the social presence of the chatbot. In the background research, we obtained that facial expression is the most effective way of emotions and movement is important for relationship emersion. In a survey, we prepared moving text, moving gestures, and still emoticon that represent five emotions such as happiness, sadness, surprise, fear, and anger. Then, we asked the best way for them to feel social presence with a chatbot in each emotion. We found that, for an arousal and pleasant emotion such as 'happiness', people prefer moving gesture and text most while for unpleasant emotions such as 'sadness' and 'anger', people prefer emoticons. Lastly, for the neutral emotions such as 'surprise' and 'fear', people tend to select moving text that delivers clear meaning. We expect that this results of the study are useful for developing emotional chatbots that enable more effective conversations with users.

A Study of Teens' Social Media Engagement: Focusing on the Comments for YouTube Beauty Videos (청소년의 소셜 미디어 참여에 관한 연구 - 유튜브 메이크업 영상의 댓글 창을 중심으로 -)

  • Lim, Yeojoo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.32 no.1
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    • pp.415-442
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    • 2021
  • This study analyzed YouTube beauty videos that focus on makeup for teens, based on the assumption that the main viewers of the videos are teens. Through looking at the interaction between beauty information providers and receivers, communication among information receivers, and the way people participate in comment thread, the study examined how teens engage in social media. Many teens who posted comments on YouTube beauty videos praised and envied the beauty of beauty gurus, and tried to connect with them. The comment thread shows that teens answered to each other's questions on makeup tips, shared thoughts and experiences on issues around teen wearing makeup, which helped them build a sense of community, and broaden their views on the way of life. Also observed was power dynamics among youth, such as lecturing or verbal abuse against children and pre-teens by older teens.

Mask Cognition Types of Korean in the COVID19 Era using the Q Methodology

  • Cha, Su-Joung
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.9
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    • pp.157-167
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    • 2022
  • This study attempted to investigate what kind of perception people in their 20s have about masks and to find out the characteristics of each type by categorizing the perception. The Q methodology was used for the study. The cognition types of masks were categorized into three. Type 1 was a 'always wear impact-important type' that always wears masks and thinks masks affect non-verbal communication and the wearer's image. Type 2 was a 'function-important negative recognition type' that wears masks to prevent germs and thinks that masks have a great negative impact. Type 3 was a 'concealment wear positive image type' that wears a mask to cover the face and thinks that a person looks young when wearing a mask. It is thought that the development of masks of various designs and functions reflecting the needs of consumers should be carried out. Also, it is thought that various products should be developed and sold so that consumers can choose according to important considerations such as design, fit, and function.

Classification of Infant Crying Audio based on 3D Feature-Vector through Audio Data Augmentation

  • JeongHyeon Park;JunHyeok Go;SiUng Kim;Nammee Moon
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.9
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    • pp.47-54
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    • 2023
  • Infants utilize crying as a non-verbal means of communication [1]. However, deciphering infant cries presents challenges. Extensive research has been conducted to interpret infant cry audios [2,3]. This paper proposes the classification of infant cries using 3D feature vectors augmented with various audio data techniques. A total of 5 classes (belly pain, burping, discomfort, hungry, tired) are employed in the study dataset. The data is augmented using 5 techniques (Pitch, Tempo, Shift, Mixup-noise, CutMix). Tempo, Shift, and CutMix augmentation techniques demonstrated improved performance. Ultimately, applying effective data augmentation techniques simultaneously resulted in a 17.75% performance enhancement compared to models using single feature vectors and original data.

Augmented reality based virtual humans for remote guide (증강현실 가상 휴먼 기반 원격지 가이드 상호작용 기술 개발)

  • Lee, Daeseong;Choi, Seohyun;Jo, Dongsik
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.05a
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    • pp.569-570
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    • 2022
  • Failure situations occur frequently in the industry, and the existing 2D-based manual for this purpose is not intuitive to understand and it is difficult to immediately interact with maintenance experts. In this paper, we propose a technology that enables workers to perform maintenance in real time with the help of experts without restrictions in time and place based on augmented reality when a failure situation occurs at a remote location. A local virtual human-based expert diagnoses a failure situation based on an adapted panoramic image of a remote failure situation while wearing an HMD headset, and gives instructions to a remote operator. In addition, in an augmented reality (AR) environment in a remote location, for the interaction between the operator and the expert, the HMD's microphone is used to create the expert's hand as well as verbal communication. You can use to point or draw a picture. If this technology is used, it is possible to overcome the limitations of the existing 2D-based manual, and to provide assistance in performing maintenance smoothly remotely even if an expert does not directly visit a remote location.

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The Cultural Adaptation of Korean-Chinese Working Women to South Korea (남한에서 조선족 직장여성의 문화적응)

  • Junseong Park;Sung-Ho Hu;Miyoun Jun;Taeyun Jung
    • Korean Journal of Culture and Social Issue
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    • v.21 no.1
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    • pp.21-43
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    • 2015
  • The purpose of this study was to examine cultural differences and related difficulties which KoreanChinese women in Korean society experience at work and the different styles of their cultural adaptation. For this, semi-structured interviews consisting of questions related to these issues were conducted on 17 Korean-Chinese women living in the metropolitan area (average age: 34, SD = 9.25, average stay in Korea = 4 years, SD = 2.24). After analysis of qualitative data based on Giorgi's(1985) method of phenomenological analysis, a total of 225 significant statements were found and those were grouped into 23 subcategories, which were then grouped again into 9 categories. Cultural differences and related difficulties appeared in identity, verbal communication, political and economic aspects, and relational and sexual affairs. It was also revealed that Korean-Chinese women adapted in the three ways of Active, Passive, and Avoident. Lastly, various social actions that can aid the adaptation of Korean-Chinese women to Korea based on these results were discussed.

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Enhancing Communication on Medication Side Effects: Insights from a Survey Study (의약품 부작용 정보 전달의 중요성: 설문조사 기반 고찰)

  • Ji Hye Choi;Hye Seong Han;Mi Kyong Shim;Hyun Soon Sohn
    • Korean Journal of Clinical Pharmacy
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    • v.34 no.2
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    • pp.126-133
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    • 2024
  • Background: Medication's benefits and harms require careful management. Laws mandate pharmacists to provide essential medication details since inadequate counseling may pose risks. This study explores public expectations for pharmacist-provided side effect information to enhance safety. Methods: A self-developed questionnaire was created for participant to self-report, refined through pilot surveys with experts and laypersons. Nineteen items were categorized into four sections, using closed-ended questions. Adults over 20, having obtained prescription medications within the past year, were surveyed via convenience sampling. Data analysis employed descriptive statistics and T-tests using IBM SPSS Statistics 21 and Microsoft Excel. Results: The study involved 189 participants, with a slightly higher proportion of females (59.3%) than males (40.7%), predominantly in their 20s (45.0%) and college graduates (57.1%). Health professionals represented 76.2% of respondents. Over half visited pharmacies at least 5 times yearly for prescriptions. Indirect experience with side effects was more common (30.2%) than direct experience (17.5%). Most (82.0%) showed interest in media-reported side effect events. Satisfaction with pharmacist-provided side effect explanations was low (59.7%), but importance was high (98.9%). Preferences favored combined verbal and written explanations (65.1%), with a majority desiring explanations for common but less serious side effects (82.5%). Healthcare professionals found explanations significantly more sufficient than non-professionals did. Older individuals, those living with elderly, and frequent pharmacy visitors attributed greater importance to pharmacist-provided explanations. Conclusion: Koreans view pharmacist-provided medication side effect explanations as vital but find current services lacking. Enhancements in content and delivery methods are needed in pharmacy counseling to meet public expectations.

A Study on Functional Structure in Conversation of Family Therapy (가족치료 대화의 구조와 기능에 대한 대화분석적 연구)

  • Cho, Yong-Gil;Yu, Myung-Yee;Park, Tai-Young
    • Korean Journal of Social Welfare
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    • v.60 no.4
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    • pp.253-276
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    • 2008
  • This study investigated dialog sequence prototype that was the structure of communication, which could be shown in family counseling conversation between therapists and clients. The study was intended to review the process stages of family counseling through literature review, and divided functional phases into 'atmosphere formation phase', 'family evaluation phase', 'persuasion phase of cognitive change', 'confirmation phase of change experience', and 'termination phase'. The study selected two family therapists and 30 clients for research objects. They allowed data collections for the study after the explanation about the research objects. The transcribers were trained by the consent of transcription, which used particular symbol for verbal and nonverbal contents in conversation. The transcribed data were analyzed by dialog grammar, one of the linguistic dialog analysis method developed by Hundsnurscher(1994). This study described and explained dialog sequence prototype that displayed in conversation between family therapist and client through the total sessions in family therapy. The study found three types of dialog sequence prototype in 'atmosphere formation phase', eight types in 'family evaluation phase', nine types in 'persuasion phase of cognitive change', eight types in 'confirmation phase of change experience', and eight types of 'termination phase'. Even if the dialog sequence prototype mentioned above cannot be applied to the process of family therapy at its face value, these findings may contribute to beginners in counseling and graduate students majoring family therapy to do practice in counseling. The research has a limitation in which the study investigated dialog sequence prototype of conversation in two persons. Future research needs to include dialog sequence prototype of conversation among more than three persons. Specifically, when a family therapist do family counseling, he/she treats more than three family members as usual. Therefore, the researchers hope that future study investigates dialog sequence prototype between therapist and client, client and client, among therapist, client and other family members.

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The effect of musical application to develop the emotional expression of mentally retarded adults (성인정신지체인의 감정 표현 향상을 위한 음악 활용의 효과)

  • Jin, Sun Ju
    • Journal of Music and Human Behavior
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    • v.2 no.1
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    • pp.17-33
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    • 2005
  • Music has a vital meaning in peoples' lives, mostly as a communication medium for thoughts and feelings. Because music is nonthreatening and nonjudgmental, its viability works for everyone. The purpose of this research is firstly to compare the effectiveness of existing social rehabilitation program and music integrated social rehabilitation program for people with mental retardation. Secondly, the study purported to find out if the music integrated social rehabilitation program was effective, then how various musical activities can assist communication and expression, and further assist social interactions among the people with mental retardation. The data were collected using Emotions Assessment Tool, Social Skills Assessment, and Skills development in Music were used. Also, verbal contents, voices, gestures, nonverbal expressions were observed and analyzed. As the result, it is shown that the music integrated social rehabilitation program has enhanced communicative and expressive skills of adults with mental retardation, and further improved social interactive skills. This implies that music had positive effects to the mental patients on their social relationship activities, than the program without music integration. The results support previous findings that music can be an effective communicative and expression tool.

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South Korean Elementary Teachers' Perception about Students' Mathematics Listening Ability (수학 청해력 유형에 관한 초등학교 교사의 인식 조사 연구)

  • Kim, Rina
    • Education of Primary School Mathematics
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    • v.25 no.4
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    • pp.343-360
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    • 2022
  • In mathematics classes, the verbal explanation may contain diverse mathematical concepts and principles in short sentences. It may also include mathematics symbols and terms that might not be used in everyday life. Therefore, students may need particular listening ability in order to understand and participate in mathematics communication. Unlike general listening, the listening ability for mathematics classes may require student to integrate their mathematical and linguistic knowledge. The aim of this study is to reveal the subdomains of listening ability for mathematics classes in a elementary school. I categorized listening ability for mathematics classes in a elementary school from the literature. The categories of listening ability for mathematics are Interpretive Listening, Evaluative Listening, Hermeneutic Listening, Selective Listening, Pretend Listening, and Ignored Listening. In order to develop a framework for understanding listening ability for mathematics classes, I investigated a hierarchy of 412 South Korean elementary teachers' perception. Through a web-based survey, the teachers were asked to rank order their beliefs about and students' listening ability. Findings show that teachers' perceptions about listening ability for mathematics classes are divergent from current research trends. South Korean elementary teachers perceived Interpretive Listening as the most important listening.