• Title/Summary/Keyword: Various by-product

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Hotel Reservation Service, Customer Expectations, Brand Attachment, and Brand Loyalty: Effects of Package Product Reservation

  • Chang, Jae-Hyup;Yoon, Ki-Chang;Park, Chang-Soo
    • Journal of Distribution Science
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    • v.12 no.12
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    • pp.27-41
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    • 2014
  • Purpose - This study examines various reservation service components that would increase customers' brand attachment and loyalty, while discussing how reservation service components would affect the customer behaviors. Research design, data, and methodology - This study theoretically analyzed the hotel package product reservation system, the customer expectations, the brand attachment, and the brand loyalty, while reviewing previous studies. Results - This study analyzed the distribution channels of the hotel package products from various angles and, as for more extensive research, the study explained the different results caused by each different reservation system type that may be preferred by each individual customer. Conclusions - It was confirmed that, of the hotel reservation service components, the convenience factors, the reliability factors, the information factors, and the other factors other than the human factors, have a significant influence on the customer expectations. Further, the study also revealed that the customer expectation has an important effect on the brand attachment. In addition, the study improved the prevailing understanding on the relation between the brand attachment and the brand loyalty.

A Study on Engineering Characteristics of Geotechnical Material Using By-Product Lime and Pieces of Waste EPS Beads (석회부산물 및 폐 EPS beads를 활용한 지반재료의 공학적 특성에 관한 연구)

  • Bang, Yoon-Kyung;Park, Min-Yong;Yoon, Chang-Jin;Kim, Hong-Taek
    • Journal of the Korean Geotechnical Society
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    • v.20 no.2
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    • pp.97-105
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    • 2004
  • The purpose of this study is to provide the ways of recycling of by-product limes as lightweight fill, backfill materials, and lightweight blocks by performing experimental study. New lightweight fill materials and blocks were devised by mixing by-product lime, weathered granite soil, small pieces of waste EPS, and Portland cement. Physical, geotechnical, and environmental properties of the lightweight mixed soils and blocks were analysed by laboratory experiments for mixed samples manufactured with various mixing ratios. KMS tests were also performed to evaluate the concentration variation of the chemical components of the light weight blocks leachates. It is expected that this study will contribute to resolving the problem of by-product lime disposal as well as to recycling the by-product limes as fill materials and blocks.

Performance Evaluation of LDPC-LDPC Product Code for next Magnetic Recording Channel (차세대 자기기록 채널을 위한 LDPC-LDPC 곱 부호의 성능 평가)

  • Park, Donghyuk;Lee, Jaejin
    • Journal of the Institute of Electronics and Information Engineers
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    • v.49 no.11
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    • pp.3-8
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    • 2012
  • Two-dimensional product code has been studied for correcting burst errors on the storage systems. An RS-LDPC product code consists of an RS code in horizontal direction and an LDPC code in vertical direction. First, we detect the position of burst errors by using RS code, then LDPC code corrects the errors by using the burst error positions. In storage system, long burst errors are occurred by various reason. So, we need a strong code for correcting the long burst errors. RS-LDPC product code is good for long burst errors. However, as the storage density grows the length of the burst errors will be longer. Thus, we propose an LDPC-LDPC product code, it is strong for correcting the very long burst errors. Also, the proposed LDPC-LDPC product code performs better than RS-LDPC product code when the random errors are occurred, because a row direction LDPC code performs better than row direction RS code.

Service Dimensions of Apparel Product Salesperson and Importance of Service Dimension by Apparel Product Type (의류상품 판매원의 서비스 차원과 의류상품 유형별 중요도)

  • 이지영;김미영
    • Journal of the Korean Society of Clothing and Textiles
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    • v.25 no.5
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    • pp.933-944
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    • 2001
  • The purpose of this research was to classify service dimensions for each apparel product which was thought to be important to consumers and to examine what kind of service dimensions are assessed to be more important than others. Furthermore, whether there were significant differences in the service dimensions and importances of services dimensions were examined by apparel product type(casual, formal products). Data were collected from women who were over 20 years old that live in Seoul. A questionnaire developed based on the previous researches and data were analyzed by factor analysis, t-test, ANOVA, frequency analysis. The results of this study were as follows: First, services of salesperson were divided into six dimensions: \"focused on customers\", \"knowledge/competency\", \"courtesy\", \"appearance/image\", \"purchasing induction\", and \"concerning\". As to service dimension importance, consumers think that \"service focused on customers\" is the most important dimension of service. Second, results of examining the importance according to apparel product type showed that five of the six service dimensions in formal product sales were more important except for the \"knowledge\" related service. Last, as to demographic characteristic variables, people who were over 40 years old were likely to think \"purchasing induction\", \"appearance/image\", \"concerning\" service dimensions more important than the other ages. And it was found that consumers who spend less money on purchasing clothing in a month thought \"focused on customers\" service was more important than the other consumers. In conclusion store managers could apply these results to service education of salesperson and use on preservation and improvement of customer relationship. And according to apparel product types, the results will give some implications to various service policies.

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A Study on the aesthetic factors of product design according to user's preference - Foucsed on Jeollabuk-do, Chungcheongnam-do and Daegu - (제품디자인의 사용자 선호에 따른 심미성 요소에 관한 연구 - 전라북도, 충청남도, 대구지역을 중심으로 -)

  • Jeong Su-Kyoung;Hong Jung-Pyo
    • Science of Emotion and Sensibility
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    • v.8 no.3
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    • pp.203-212
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    • 2005
  • In the highly developing industrial society the design has been playing the central role in the managerial strategy of a company and has been one of the central agendas in determining the economical competence of a country, and it is also regarded as a means to acquire sustainable superior competence And these trends suggest that the esthetic value of a product has become more important than the technological function. In this study we review theoretically esthetic factors influencing the preference of a product, so that we can make a list of eight esthetic factors based on the various referential studies. They are simplicity, balance, unity, rhythm, style, novelty, typicality, and proportion. We research esthetic factors affecting consumers' preferences and evaluation of a product and typical esthetic factors specific to the characteristics of each product. Therefore, in this study we tried to provide available materials in developing product design by present of esthetic guideline and to put this materials to practical use in product design by finding considered elements and importance of esthetic factors which had important effects on the tastes of the consumers classified by manufactures.

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The Effect of Bakery Customers Product and Service Quality Factors on Value Perception, Customer Satisfaction and Behavioral Intentions: Focused on Famous Bakery Customers

  • HONG, Pil-Tae
    • The Korean Journal of Franchise Management
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    • v.11 no.3
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    • pp.7-18
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    • 2020
  • Purpose: Recently, information on 'Delicious Restaurants (Mat-zip)' and 'Famous Bakeries' can be obtained through various media such as TV, Internet search, and SNS, and the culture of finding and sharing them has become a trend. Since PZB's SERVQUAL, there have been many studies measuring service quality, leading to hotels, restaurants and coffee shops. These studies of service quality include product quality in the service quality dimension. Hotels, restaurants, and coffee shops are provided with intangible services while customers visit and stay, but 'Delicious Restaurants (Mat-zip)' and 'Famous Bakeries' often stop by to buy products and return home. Therefore, the study on the effect of quality on customer behavior on 'Delicious Restaurants (Mat-zip)' should consider product quality separately. In this study, we want to study how each quality element affects the perceived value and response of customers by separating product quality and service quality. Research design, data, and methodology: This study tested the structural model of how the quality of products and services of famous bakeries affect customers' perceived value and response. As the quality factors, products, tangible services, and employee services were adopted, and perceived values adopted utilitarian and hedonic values, and customer responses adopted customer satisfaction and behavior intention. For this study, 203 survey data with experience using famous bakeries were analyzed using SPSS 22.0 and AMOS 22.0. Result: The research results are as follows. First, product quality positively influenced utilitarian value, hedonic value, and customer satisfaction, tangible service quality positively influenced utilitarian value, and employee service quality positively influenced hedonic value. Second, utilitarian value had a positive effect on behavioral intention, and hedonic value had a positive effect on customer satisfaction. Conclusions: In a famous bakery, it is basic that product quality should be given priority, and for customer satisfaction, employee service quality is half as important. In addition, for Behavior Intension (revisit by the customer), in addition to product quality, the quality of tangible services and employee services should be maintained at a quarter level.

Multi-product Remanufacturing Planning on a Single Facility (단일 재생처리 설비를 이용한 다중 제품 재생계획)

  • Joo, Un Gi;Lee, Choong-ho
    • Journal of Korean Institute of Industrial Engineers
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    • v.31 no.3
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    • pp.240-247
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    • 2005
  • Today's hightech society requires thousands of different products which ultimately result in billions of tons of materials discarded, most of which end up in landfills. Therefore industrial circles could not help thinking about environmental problems by regulations of government or pressures of consumer. Generally, the related research subjects are classified into both of environmentally conscious manufacturing and product recovery, where product recovery aims to minimize the amount of waste sent to landfills by recovering materials and parts from old or outdated products by means of recycling and remanufacturing (including reuse of parts and products). In this research, we constructed a model for remanufacturing various goods using a single facility and developed a dynamic programing(DP) algorithm based upon the optimal solution characterization. We showed the efficiency of the developed DP algorithm with a numerical example.

A New Composition of Nanosized Silica-Silver for Control of Various Plant Diseases

  • Park Hae-Jun;Kim Sung-Ho;Kim Hwa-Jung;Choi Seong-Ho
    • The Plant Pathology Journal
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    • v.22 no.3
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    • pp.295-302
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    • 2006
  • The present study addressed the efficacy of nanosized silica-silver for controlling plant pathogenic microorganisms. The nanosized silica-silver consisted of nano-silver combined with silica molecules and water soluble polymer, prepared by exposing a solution including silver salt, silicate and water soluble polymer to radioactive rays. The nanosized silica-silver showed antifungal activity against the tested phytopathogenic fungi at 3.0 ppm with varied degrees. In contrast, a number of beneficial bacteria or plant pathogenic bacteria were not significantly affected at 10 ppm level but completely inhibited by 100 ppm of nanosized silicasilver. Among the tested plant pathogenic fungi, the new product effectively controlled powdery mildews of pumpkin at 0.3 ppm in both field and greenhouse tests. The pathogens disappeared from the infected leaves 3 days after spray and the plants remained healthy thereafter. Our results suggested that the product developed in this study was effective in controlling various plant fungal diseases.

Camera-Module for Mobile-Phone View Point from Module Assembly Maker

  • Muraishi, Hiroaki
    • Proceedings of the International Microelectronics And Packaging Society Conference
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    • 2006.10a
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    • pp.37-45
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    • 2006
  • The mobile-phone which Camera was put on was released at the end of 2000 and dramatically puts up the deployment ratio because not only simple Camera but also a function that the photograph which I took is dispatched was added. It is the force that demand in this year presses 600,000,000 sale of a mobile-phone is estimated to be 960,000,000 of them in 2006, and to be able to include two errands with a support model after 3G. A person of entry to a camera-module appear much. In addition, the various kinds of products open markedly which a product comes to be known widely in the world, and the application range has opened widely, and considered QCDT come to be key issues for answer to market demand. By manufacturing industry, there is peculiar culture to each industry, camera-module is the composition the various industries. The construction of true Supply-chain becomes unavoidable to make a good product. I describe the point that the situation of each supply-chain and the direction for the future by the view point of module assembly maker.

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The Trend of Damping Alloys Patent (방진합금기술의 특허동향)

  • Kim, Jong-Heon;Kim, Chang-Gyu;Kwak, Hee-Hwan
    • Journal of Korea Foundry Society
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    • v.32 no.6
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    • pp.305-312
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    • 2012
  • As the industrial civilization develops, humankind can expect to receive the convenience and richness. But the various by-product which it leaves as the pollution threatens the natural environment. Especially, noise and vibration of these pollutions are causative of the mental instability and hard of hearing. In addition, they cause the performance degradation of the precision instrument and the early rising fatigue fracture of parts of precision instrument from the industry side. So recently interest in the damping technology and damping alloy is increasing. Therefore, in order to grasp the advanced technology of the damping alloy, we analyzed global techniques and patents information in this paper.