• 제목/요약/키워드: Value-Based Methodology

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서비스 산업의 콜 센터 라우팅 룰의 수익성 평가 방법 및 가치 기반 라우팅의 적용 예제 (Evaluation of Call Routing Rules in Call Centers Using Simulation and its Application of Value Based Routing)

  • 공주회;최병규
    • 산업공학
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    • 제22권1호
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    • pp.56-62
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    • 2009
  • This paper presents a methodology of evaluating call routing rules in call centers using simulation. The proposed methodology enables the call centers to reduce trial and error costs from applying different routing rules. Additionally, a Value Based Routing (VBR) has been evaluated with the proposed methodology in terms of profit, and finally compared it with a Homogeneous Routing (HR).

식스 시그마 DFSS 와 VE 를 이용한 경량 파렛트 설계 (The Development of pallet based on the DFSS Methodology and Value Engineering for Lighter Logistics)

  • 윤민수;황정필
    • 대한기계학회:학술대회논문집
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    • 대한기계학회 2007년도 춘계학술대회A
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    • pp.1334-1337
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    • 2007
  • A steel pallet to carry lighter logistic articles is developed based on the DFSS(design for Six Sigma) methodology. Combining the conventional DFSS(Design For Six Sigma) methodology with that of VE(Value Engineering) is the novel feature of this paper to achieve maximum cost reduction. In this paper, systematical steps to achieve the required structural spec's are presented by conventional DMEDI(Define-Measure-Explore-Develop-Implement) process. To imply the target costing, evaluation of functions consisting of the pallet has been performed by value methodology. Then best design concept is selected in the Explore step, following structural optimization utilizing FEM. Finally the performance of prototype is investigated by pilot test in the Implement step. The developed steel pallet is being commercialized in the fields of automated ware house.

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온라인 고객 리뷰에 대한 텍스트마이닝을 활용한 고객가치제안 방법 (Customer Value Proposition Methodology Using Text Mining of Online Customer Reviews)

  • 한영경;김철민;박광호
    • 산업경영시스템학회지
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    • 제44권4호
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    • pp.85-97
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    • 2021
  • Online consumer activities have increased considerably since the COVID-19 outbreak. For the products and services which have an impact on everyday life, online reviews and recommendations can play a significant role in consumer decision-making processes. Thus, to better serve their customers, online firms are required to build online-centric marketing strategies. Especially, it is essential to define core value of customers based on the online customer reviews and to propose these values to their customers. This study discovers specific perceived values of customers in regard to a certain product and service, using online customer reviews and proposes a customer value proposition methodology which enables online firms to develop more effective marketing strategies. In order to discover customers value, the methodology employs a text-mining technology, which combines a sentiment analysis and topic modeling. By the methodology, customer emotions and value factors can be more clearly defined. It is expected that online firms can better identify value elements of their respective customers, provide appropriate value propositions, and thus gain sustainable competitive advantage.

가치산정법에 의한 전력품질비용 산정 및 단일화지수의 개발 (Evaluation of Power Quality Cost Based on Value-Based Methodology and Development of Unified Index)

  • 이범;김경민
    • 전기학회논문지
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    • 제60권7호
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    • pp.1293-1298
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    • 2011
  • This paper presents an Unified Index which can evaluate a performance of a distribution system based on value-based methodology. Reliability cost and voltage sags cost are calculated for each load point using Reliability Sector Customer Damage Function(SCDF). Aging cost is calculated for each load point using Aging SCDF. Power loss cost and operation cost are calculated for the system. By summation of each cost of load point and system, power quality cost can be obtained. Finally, this paper developed an unified index which can show the performance of a distribution system. Presented method has been applied to a real system, the usefulness of the method has been verified.

가치평가법을 사용한 정전관련비용의 산정 (Power Interruption Cost Calculation based on Value-based Methodology)

  • 이범;김경민;최남섭
    • 한국전자통신학회논문지
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    • 제16권2호
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    • pp.293-300
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    • 2021
  • 본 연구에서는 SCDF를 사용하여 전력공급의 가치를 산정하고, 부하점별 중요도를 다면적인 평가를 하는 방법을 제시한다. 이의 방법으로 지속정전, 순간정전, 전압 Sag/Swell에 대응할 수 있는 SCDF를 제공하고, 이 SCDF를 사용하여 정전과 관련하여 어느 부하점에 어느 정도의 비용이 발생하는지를 계산하였으며, 이들 비용을 다면평가를 통해 어느 부분이 어느정도 취약한지를 평가하고 어느 부분의 확장이 필요한 지를 수치적으로 설명할 수 있도록 하였다. 본 연구를 우리나라의 실배전계통에 적용하여 평가하고 유용성을 검증하였다.

스마트 그리드 배전계통에서 인공신경회로망을 이용한 DSP 기반 실시간 고장 판단 방법론 기초 연구 (DSP based Real-Time Fault Determination Methodology using Artificial Neural Network in Smart Grid Distribution System)

  • 김진언;이유림;최정우;노병훈;고윤석
    • 한국전자통신학회논문지
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    • 제18권5호
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    • pp.817-826
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    • 2023
  • 본 논문에서는 스마트 그리드 배전 계통에서 선로상의 고장으로부터 계통을 보호하기 위한 인공 신경 회로망을 기반으로 하는 고장 판단 방법론을 제안하였다. 제안된 방법론에서는 먼저 전류 실효값 크기를 기반으로 일반 고장 여부를 판단하고 다음, 정상 전류로 판단되는 경우 인공 신경 회로망을 기반으로 하는 normal/HIF classifier를 이용하여 고 임피던스 지락 고장 여부를 판단하도록 설계하였다. 반복적인 DSP 모듈 기반 알고리즘 검증 시험들 중에서, 실효 값 크기가 최소 동작전류보다 작은 정상 전류 파형 시험인 경우에 normal/HIF classifier가 전류 파형을 정상상태로 인식하여 부 동작하였으며, 반면에, 저 임피던스 고장의 경우는 고장 상태로 인식하여 정해진 절차에 따라 재폐로 동작을 보임으로써 제안된 방법론의 유효성을 확인할 수 있었다.

Re-Evaluation of Free Trade Agreement: Changes in Global Value Chain and Regional Value Contents

  • Lim, Byeong-Ho;Ji, Seong-Tae;Yoo, Jeong-Ho
    • Journal of Korea Trade
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    • 제26권2호
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    • pp.65-83
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    • 2022
  • Purpose - The purpose of this study is to evaluate the economic effects of FTAs using the concept of value-added exports. So far, the economic effects of FTAs have been dependent on decrease in import prices due to tariff cuts in importing countries, but the actual tariff reduction need to consider the value added of the exporting countries. Design/methodology - Value-added export refers to the added value created in the exporting country out of total exports. Among value-added exports, direct value-added export is interpreted as the Regional Value Contents (RVC), from which the economic effect of the FTA can be analyzed. A modified GTAP-VA model takes into account RVC in order to estimate accurate effects of FTAs. Findings - By the re-evaluation of the FTA based on the RVC, this paper makes it clear that the economic effects of the existing FTA methodology have the possibility of overestimation. In addition, as a new FTA with a strengthened Rules of Origin (ROO) is being initiated, a negative impact on international trade and GVC utilization may occur. Originality/value - This study introduces the concept of value-added export in analyzing the effects of FTAs. The new analysis methodology of this paper emphasizes the importance of value-added exports. Re-organization of GVCs would change regional trade agreements and empower ROO by weakening existing GVCs and transforming the value chain from global into regional scope.

두 특성의 가치함수를 이용한 사출성형의 최적 설계 (Optimization of Injection Molding Design Using Two-Characteristic Value Function Methodology)

  • 박종천;김경모
    • 한국기계가공학회지
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    • 제14권1호
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    • pp.36-43
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    • 2015
  • Optimizing multiple design characteristics which are usually in conflict with each other in the injection molding process is frequently becoming a critical problem for designers who work in this area. The purpose of this work is to develop an automated design methodology for optimizing two such design characteristics found in injection-molded parts. A value function based on decision-making theory is used as a means of evaluating the performance of a two-characteristic design alternative. Also, a design space reduction algorithm based on Taguchi's orthogonal arrays is utilized to discover an optimal design alternative. Verification of the developed design methodology is carried out for an actual model with two design characteristics, the weld line and the gate location, to be optimized in computer simulation experiments.

반응표면분석법에 의한 늙은 호박 추출조건의 모니터링 (Monitoring on Extraction Conditions of Old Pumpkin Using Response Surface Methodology)

  • 정용진
    • 한국식품영양과학회지
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    • 제30권3호
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    • pp.466-470
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    • 2001
  • Response surface methodology was used for monitoring extraction conditions, based on quality properties of old pumpkin extracts. Hunter's color L value of extracts was maximized at 101℃, 2.6 hr and decreased gradually after maximum point. The polynomial equation for Hunter's color L value showed 10% of significance level and 0.8799 of R². Hunter's color a value was minimized at 117℃, 3.9 hr and R² of polynomial equation was 0.9852 within 1% significance level. Hunter's color b value and ΔE value increased as the extracting temperature and time increased. Extraction yield of old pumpkin was maximized at 110℃, 4 hr and increased in proportional to the extracting temperature and time, but decreased after 113℃ and 2 hr. Viscosity of pumpkin extracts were maximized at 120℃, nearly 3 hr. R² of polynomial equations for yield, viscosity and sugar content were 0.9532, 0.9812 and 0.8869, respectively. Optimum ranges of extraction conditions for quality properties of old pumpkin were 102∼109℃, 2.5∼3.5 hr, respectively. Predicted values at the optimum extraction condition agreed with experimental values.

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가치-부가적 성과 관점에 따른 효과적인 목표설정과 실사례 (The Effective Goal-Setting and The Practice based on Value-Added Results(VAR))

  • 신택현
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2004년도 추계학술대회 논문집
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    • pp.1731-1736
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    • 2004
  • The purpose of this article is to introduce a useful methodology of effective goal-setting for the team-level units. As a way to overcome some common symptoms in terms of Strategic Performance Evaluation System such as lack of knowledge on goal-setting, disconnection of process, problem of judging the degree of difficulty about objectives, limits of staff departments evaluation, fairness and authority of evaluators, weakness in coaching technique, and quantity or figure-oriented evaluation, to name a few, and to seek a more plausible goal-setting methodology, the author suggests a persuasive goal-setting concept: VAR(Value-Added Results). VAR, as the end-results, is the team contributions that add value to the organization, and it results from the team's activities. In addition to these goal-setting technique based on the concept of value-added results, several aspects should be improved for Strategic Performance Evaluation System to be implemented more effectively. They are: 1) shift from MBO to MP & D(Managing Performance & Development), 2) impartial exercise of evaluation authority as a organizational public assets, 3) reinforcement of maternal leadership and servantship instead of paternal leadership, 4) utilization of IT-based evaluation system.

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