• Journal of Digital Convergence
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• v.10 no.2
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• pp.287-292
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• 2012

In this paper, user personalized services through the emotion perception required to support location-based sensing data preprocessing techniques and emotion data preprocessing techniques is studied for user's emotion data building and preprocessing in V-A emotion model. For this purpose the granular context tree and string matching based emotion pattern matching techniques are used. In addition, context-aware and personalized recommendation services technique using probabilistic reasoning is studied for personalized services based on context awareness.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2020.11a
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• pp.79-82
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• 2020

얼굴 영상으로부터 사람의 감정을 예측하는 연구는 최근 딥러닝의 발전과 함께 주목받고 있다. 본 연구에서 우리는 연속적인 변수를 사용하여 감정을 표현하는 dimensional model에 기반하여 얼굴 영상으로부터 감정 상태를 나타내는 지표인 valance/arousal(V/A)을 예측하는 딥러닝 네트워크를 제안한다. 그러나 V/A 예측 모델의 학습에 사용되는 기존의 데이터셋들은 데이터 불균형(data imbalance) 문제를 가진다. 이를 해소하기 위해, 우리는 오토인코더 구조를 가지는 얼굴 영상 생성 네트워크를 학습하고, 이로부터 얻어지는 균일한 분포의 데이터로부터 V/A 예측 네트워크를 학습한다. 실험을 통해 우리는 제안하는 얼굴 생성 오토인코더가 in-the-wild 환경의 데이터셋으로부터 임의의 valence, arousal에 대응하는 얼굴 영상을 성공적으로 생생함을 보인다. 그리고, 이를 통해 학습된 V/A 예측 네트워크가 기존의 under-sampling, over-sampling 방영들과 비교하여 더 높은 인식 성능을 달성함을 보인다. 마지막으로 기존의 방법들과 제안하는 V/A 예측 네트워크의 성능을 정량적으로 비교한다.

• Journal of Intelligence and Information Systems
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• v.23 no.1
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• pp.109-126
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• 2017

In the various kinds of intelligent services, many studies for detecting emotion are in progress. Particularly, studies on emotion recognition at the particular time have been conducted in order to provide personalized experiences to the audience in the field of exhibition though facial expressions change as time passes. So, the aim of this paper is to build a model to predict the audience's emotion from the changes of facial expressions while watching an exhibit. The proposed model is based on both sequential neural network and the Valence-Arousal model. To validate the usefulness of the proposed model, we performed an experiment to compare the proposed model with the standard neural-network-based model to compare their performance. The results confirmed that the proposed model considering time sequence had better prediction accuracy.

• Smart Media Journal
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• v.13 no.3
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• pp.9-17
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• 2024

Due to the recent pandemic and the development of ICT technology, the use of non-face-to-face and unmanned systems is expanding, and it is very important to understand emotions in communication in non-face-to-face situations. As emotion recognition methods for various facial expressions are required to understand emotions, artificial intelligence-based research is being conducted to improve facial expression emotion recognition in image data. However, existing research on facial expression emotion recognition requires high computing power and a lot of learning time because it utilizes a large amount of data to improve accuracy. To improve these limitations, this paper proposes a method of recognizing facial expressions using age and gender, which are image meta information, as a method of recognizing facial expressions with even a small amount of data. For facial expression emotion recognition, a face was detected using the Yolo Face model from the original image data, and age and gender were classified through the VGG model based on image meta information, and then seven emotions were recognized using the EfficientNet model. The accuracy of the proposed data classification learning model was higher as a result of comparing the meta-information-based data classification model with the model trained with all data.

• Journal of Convergence for Information Technology
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• v.11 no.9
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• pp.65-74
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• 2021

In this study, we further study the customer's positive emotion about the impact of different inherent service climate on the emotions and satisfaction of the customers who receive the service. Through this, the purpose was to present the direction of creating a service climate. As a research method, structural equation statistical analysis, such as measurement model analysis and structural model analysis, was performed using SmartPLS (v.3.2) for data collected in surveys. Looking at the research results, first, a company's service climate has a positive (+) impact on positive customer emotions: pleasure, pleasure, and happiness. This can be interpreted as an indication that creating a business climate for service is an important factor that elicits positive emotions from customers. Second, a company's service climate and positive customer emotion also have a positive impact on customer satisfaction. Finally, when a company's service climate affects customer satisfaction, happiness has the greatest mediating effect among several parameters. This demonstrated empirically that satisfying the happy feelings of customers is the most important of the company's service climate. Since this study is aimed at a small number of restaurant companies, there is a limit to generalizing the findings and applying them to all restaurant companies. Nevertheless, it is meaningful to study the emotions of positive customers when the service climate affects customer satisfaction, and we hope that the company's analysis of service climate will continue to improve customer satisfaction through various emotional analysis as well as positive factors.

• The Journal of the Korea Contents Association
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• v.11 no.12
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• pp.220-229
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• 2011

The present research integrates the core aspects of anger with the theory of planned behavior to investigate factors influencing online activism in a Web site. This study conducted online survey, and the sample was members who joined the V4400 Sobi-ja-heem Web site. The Web site Sobi-ja-heem was initiated by a consumer who was irritated at the cell phone manufacturer Samsung Inc. because its model, "Anycall" had major product defects such as the malfunction of the camcorder, poor tone quality, fuzziness of the screen, and broken text messages. The findings suggests that adding anger in Theory of Planned Behavior (TPB) enhances the explanatory power of the theory in predicting an intention to participate in activities to correct the issue, which indicates the possibility of combining emotion and the TPB in the prediction of online activism.

• Journal of the Korea Society of Computer and Information
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• v.25 no.8
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• pp.189-196
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• 2020

In this paper, we propose a study on the purchasing intent of the new e-commerce consumer, the coronavirus may once again drive the structural change of China's economy, and the new online marketing model will be noticed during the epidemic. Through 438 questionnaires collected on the Internet, frequency analysis, element analysis, reliability analysis and structural equation analysis were performed using SPSS V22.0 and AMOS V22.0 methods. Study the validation of hypotheses in the model to reveal the reasons why consumers in the new e-business are exposed. The results show that e-commerce features of Internet celebrities and individual characteristics of Internet celebrities can only enhance consumers' satisfaction. Quasi social relationships only increase consumer satisfaction without generating the will to purchase directly. Consumer satisfaction is the core foundation that dominates long-term consumption. E-commerce should focus on the ability of online celebrities to sell their expertise and the adaptability of value and product characteristics when conducting online celebrity marketing.