• 제목/요약/키워드: Users Knowledge

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Consumer Behavior Toward Adoption of Mobile Payment: A Case Study in Indonesia During the COVID-19 Pandemic

  • SUNARJO, Wenti Ayu;NURHAYATI, Siti;MUHARDONO, Ari
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.581-590
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    • 2021
  • The purpose of the research was to investigate the characteristics of technology users, their knowledge about the technology and whether that affected technology adoption, and, through the measurement utilitarian value as a mediator, to find out whether the behavior toward mobile payment technology adoption is considered most effective during the COVID-19 pandemic, especially at this research locus, Central Java Province, Indonesian Batik SME consumers. The research methodology was quantitative with data processing using Structural Equation Modeling (SEM) with the final sample of 294 respondents' answers. To the best of the researcher's knowledge, this was an initial attempt toward a holistic and integrative approach to explain the adoption of mobile payment in Indonesia with different consumer characteristics in each region of Indonesia and varying levels of knowledge about mobile payment applications. The results show that the utilitarian value as a mediating variable only affected the relationship between the characteristics of technology users and adoption behavior. The findings of this study suggest that the stronger the knowledge of technology users, the more influential the adoption behavior of the mobile payment technology for Indonesian Batik small-, and medium-sized enterprise (SME) consumers during the COVID-19 pandemic in the new normal era.

지식 프로세스와 지식관리시스템의 성과 (The Knowledge Process and Performance of Knowledge Management Systems)

  • 강인원;이건창;이상재
    • 지식경영연구
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    • 제9권3호
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    • pp.43-57
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    • 2008
  • This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

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음성형 지식의 자율적 관리 및 서비스를 위한 애플리케이션 스위트 개발 (Application Suite for Autonomous Management and Service of Verbal Knowledge)

  • 유기동
    • 한국전자거래학회지
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    • 제21권1호
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    • pp.79-90
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    • 2016
  • 문제 상황에 처한 사용자가 정보기술 역량을 활용하여 언제 어디서든 문제의 해결에 필요한 정보 및 지식을 완전히 자동화된 방식으로 제공받을 수 있도록 하는 자율적 지식서비스는, 사용자의 지적 탐구욕구의 증가와 더불어 정보기술 인프라의 고도화에 따라 더욱 많은 관심을 받고 있다. 기존의 지식서비스는, 지식의 획득과 분배 과정을 모두 다루는 것이 아닌, 지식의 분배 과정에 편향되어 집중되는 문제점을 갖고 있어, 사용자에게 분배되는 지식의 품질요건에 입각한 지식의 획득이 이루어지지 못한다. 따라서 본 연구는 지식이 획득되는 단계부터 사용자에게 분배되는 단계까지 일련의 과정을 완전 자동화하는 자율적 지식서비스의 프레임워크를 제시한다. 또한 이를 구성하는 요소기술을 도출 및 명세하여, 자율적 지식서비스의 프로토타입 시스템인 ASKs(Application Suite for Knowledge Service)를 개발한다. 본 연구를 통해, 특정 기술에 국한되어 정의되는 지식서비스의 범위를 확장하여, 보다 사용자 친화적이며 현실적 적용가능성이 높은 지식서비스의 구현이 촉진될 수 있다.

온라인 커뮤니티에서 조직시민행동의 영향요인이 지식공헌에 미치는 영향 (The Effect of Antecedents of Organizational Citizenship Behavior on Knowledge Contribution in Online Communities)

  • 김경규;신호경;장항배;공영일
    • 지식경영연구
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    • 제10권2호
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    • pp.105-119
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    • 2009
  • This study addresses the following questions : how does organization citizenship behavior(OCB) affect knowledge contribution in online communities? does the antecedents of OCB, cohesiveness and affection similarity, influence knowledge contribution in online communities? In order to test our hypotheses with an empirical study, we have conducted a survey which resulted in 192 valid response in the final sample. The PLS analysis results indicate that OCB affects knowledge contribution and coherence and affection similarity of online community users have influence on OCB. Further, knowledge contribution is influenced by community users' affection similarity. Practical implications of these findings and future research implications are also discussed.

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Knowledge Transfer between Users and Producers in the Accumulation of Technological Capability

  • Lim, Chai-Sung
    • 기술혁신연구
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    • 제13권2호
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    • pp.179-205
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    • 2005
  • This study reveals that the user industry has a limited role in being a source of technological capability in the case of the machine tool industry in Korea where the user industry is relatively more advanced than other capital goods industries. This study examines the sources of technological capability in terms of migration of workforces and flow of product development knowledge. Although the capital goods sector is generally regarded as being the sector where user-producer interaction is important, the user industry is not the seed-bed of technological capability for machine development. Users and producers interact in terms of expressing 'needs', mainly in the form of specifications. As a result of receiving unique specifications from users, the producer learns to react by making specific customised special purpose machines. The user's specification could include information o the imported machine originally used. When confronted with technical problems in developing a new machine, the producer accesses foreign sources of knowledge. This study's finding reveals that users of special purpose machines have a significantly clearer role in providing specifications than do users of general purpose machine tools. Most intensive interactive learning between users and producers in the production process is found in special purpose machine tools. From the empirical findings, policy implications are discussed.

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추상화 정보 데이터베이스 기반 협력적 질의 응답 (Cooperative Query Answering Based on Abstraction Database)

  • 허순영;이정환
    • 한국경영과학회지
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    • 제24권1호
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    • pp.99-117
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    • 1999
  • Since query language is used as a handy tool to obtain information from a database, a more intelligent query answering system is needed to provide user-friendly and fault-tolerant human-machine Interface. Frequently, database users prefer less rigid querying structure, one which allows for vagueness in composing queries, and want the system to understand the intent behind a query. When there is no matching data available, users would rather receive approximate answers than a null information response. This paper presents a knowledge abstraction database that facilitates the development of such a fault-tolerant and intelligent database system. The proposed knowledge abstraction database adepts a multilevel knowledge representation scheme called the knowledge abstraction hierarchy(KAH), extracts semantic data relationships from the underlying database, and provides query transformation mechanisms using query generalization and specialization steps. In cooperation with the underlying database, the knowledge abstraction database accepts vague queries and allows users to pose approximate queries as well as conceptually abstract queries. Specifically. four types of vague queries are discussed, including approximate selection, approximate join, conceptual selection, and conceptual Join. A prototype system has been implemented at KAIST and is being tested with a personnel database system to demonstrate the usefulness and practicality of the knowledge abstraction database in ordinary database application systems.

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지식경영시스템의 사용자 성과에 영향을 미치는 요인: 실행공동체 특성요인을 중심으로 (The Factors Affecting the Performance of Knowledge Management Systems: Focused on the Quality of Community-of-Practice)

  • 유일;고준;김재전;박성종
    • 지식경영연구
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    • 제7권1호
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    • pp.31-47
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    • 2006
  • In order to manage organizational knowledge efficiently, Knowledge Management System(KMS) is considered as mandatory. This study aims at developing a KMS performance model to predict user satisfaction as well as KMS usage, considering the unique features of KMS. By analyzing 261 surveys with LISREL, we found that community of practice(CoP) characteristics - participation and interactivity among users - significantly affects KMS user satisfaction. This implies that the development of KMS should focus on facilitating users' interactivity and participations such as CoP activity, which differs from the general information system context. We also found that KMS usage is influenced by CoP interactivity, not by CoP participation, and that KMS usage as well as user satisfaction leads to user performance. Interpretations and implications of the findings are discussed.

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기술축적과정에서의 사용자-생산자 관계 : 우리나라 기계제어 컴퓨터 사례

  • 임채성
    • 기술혁신연구
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    • 제9권1호
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    • pp.149-165
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    • 2001
  • This paper analyses characteristics of the numerical controller industry in market formation and the flow of information between users and producers and the characteristic of knowledge base of the industry and discuses the difficulties derived, from the characteristics, in accumulation of technological capability. In market formation between users and producers, the multi-layered market is not favorable to domestic producers in that lower end market is not large enough to provide cradle market to them which produce inferior quality and lower price than imported products. The credibility of the performance of a product is different to prove until a critical mass of products are sold. Therefore gaining market share is deterred by unproven credibility of the performance of the product. The flow of information between users and producers is limited. The flow of information on users environment through mass market to producers is essential for improving credibility of a product. The nature of knowledge base is tacit and the means of knowledge transmission is limited. Technological licensing and reverse engineering, which have been conventional means of knowledge transmission, are not useful in the numerical controller industry. These characteristics provide conditions of vicious circle in accumulation of technological capability of the numerical controller industry. This paper argues that these characteristics of the industry challenge existing approach to R&D management and framework of science and technology policy.

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IT 바탕으로 한 ′기술수렴′(Technological Convergence)과 기술추격의 장애: 기계 제어 컴퓨터 사례

  • 임채성
    • 한국기술혁신학회:학술대회논문집
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    • 한국기술혁신학회 2001년도 춘계학술대회:발표자료
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    • pp.411-430
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    • 2001
  • This Paper analyses characteristics of the numerical controller industry in market formation and the flow of information between users and producers and the characteristic of knowledge base of the industry and discusses the difficulties derived, from the characteristics, in accumulation of technological capability In market formation between users and producers, the multi-layered market is not favorable to domestic producers in that lower end market is not large enough to provide cradle market to them which produce inferior quality and lower price than imported products. The credibility of the performance of a product is difficult to prove until a critical mass of products are sold. Therefore gaining market share is deterred by unproven credibility of the performance of the product. The flow of information between users and producers is limited. The flow of information on users environment through mass market to producers is essential for improving credibility of a product. The nature of knowledge base is tacit and the means of knowledge transmission is limited. Technological licensing and reverse engineering, which have been conventional means of knowledge transmission, are not useful in the numerical controller industry. These characteristics provide conditions of vicious circle in accumulation of technological capability of the numerical controller industry. It is conjectured that these characteristics are derived from the fact that the numerical controller is the result of IT based technological convergence in controlling machining process. This paper argues that these characteristics of the industry challenges existing approach to R&D management and framework of science and technology Policy.

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Creating Makerspaces in Nigerian Public Libraries as a Strategy for Attaining National Integration and Development

  • Aiyeblehin, James Afebuameh;Onyam, Ijeoma Dora;Akpom, Chinwendu Chizoba
    • International Journal of Knowledge Content Development & Technology
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    • 제8권4호
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    • pp.19-31
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    • 2018
  • The recognition of public libraries as development partners places an onus on public libraries to provide services that will enhance national integration and development. Whereas libraries have been known to provide information resources in various formats, recent developments around the world have shown that it is no longer enough to provide information to users. Users are being encouraged to become knowledge producers and not just consumers. In this regard, libraries are rethinking their strategies. One of the consequences of this, is the creation of makerspaces: a space for creating things within the library. This paper explores the prospects of makerspaces in Nigerian public libraries. The paper identified how makerspaces could lead to national development by providing access to technology, providing opportunity for users to work together thereby promoting unity and togetherness among the citizenry of a given society as well as providing an enabling environment for people to be creative. The paper argued that makerspaces in Nigerian public libraries will lead to increased patronage and users' satisfaction, change in perception of librarians by the public, promote synergy among citizens and result in economic development.