• 제목/요약/키워드: User study

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인터넷 웹기반 가상강의 홈페이지 자동개설 툴킷의 구현

  • 곽재홍;김정헌;최재원
    • 한국정보통신학회:학술대회논문집
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    • 한국해양정보통신학회 1999년도 추계종합학술대회
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    • pp.372-378
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    • 1999
  • The main purpose of this paper is a study on the automatically implementing a Multi user server education system and homepage via web browser from toolkit embedded Multi user server unix server Perl programming language and c language was used to make this toolkit. With using window based web browsers, the user can make they own classroom homepage. In this paper, we propose the single user server version and Multi user server version of this toolkit. With use of ftp, the Multi user server version of this toolkit can make homepage to other unix server workstation

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모바일 복합 단말기 사용자 만족: 기대-불일치 접근 (User Satisfaction of Mobile Convergence Device: The Expectation and Disconfirmation Approach)

  • 이승창;서응교
    • 유통과학연구
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    • 제10권11호
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    • pp.89-99
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    • 2012
  • Purpose - Mobile devices, especially mobile terminals capable of telecommunication and wireless connectivity, are leading the advancements in consumer electronics. Digital convergence drives the functions of various devices, such as cellular phones, MP3 players, personal digital assistants, and gaming, into a single device. This trend would continue and applications such as digital audio and video streaming (including personalized content delivery mechanisms) would soon be on a handheld device. As customers want mobile convergence devices, manufacturers are driving new initiatives in the emerging mobile device market. Given the roles played by device design and service content in user satisfaction of a mobile convergence device, this study focuses on identifying and measuring the constructs for the process by which user satisfaction is achieved. This study synthesizes the expectation-disconfirmation paradigm with empirical theories in user satisfaction. Device and service levels are separated, and nine key constructs for user satisfaction of mobile convergence devices are proposed. Insight into this process could help web-based businesses to improve user satisfaction, thus enhancing the effectiveness of e-commerce for sellers and buyers. Research design, data, methodology - This study draws on three users of mobile convergence devices as examples. To test there search model and hypotheses, survey questionnaires were sent to 607 mobile device users. Mobile device users were initially identified from several members, and subjects were randomly drawn. Data from 577 survey responses were finally analyzed. The unit of measurement and analysis in this research study is at a personal level. Results - The measurements for the constructs were developed and tested in a two-phase study. In the first phase, the device and service dimensions were identified, and instruments for measuring them were developed and tested. In the second phase, using the salient dimensions of the device and service as the formulating first-order factors, instruments were developed and empirically tested to measure satisfaction of the device and service. In measuring satisfaction of mobile convergence devices, the critical tasks are to identify the key constructs of such user satisfaction and to develop validated instruments to measure them. Hence, the results of this study have immediate implications for businesses and for research in user satisfaction of mobile convergence devices. Conclusions - This study provides reliable instruments for operationalizing key constructs in the analysis of user satisfaction of mobile convergence devices within the expectation-disconfirmation paradigm. Hence, convergence device makers will be able to examine whether their websites meet their customers' expectations by examining the device aspect of the mobile convergence device customers, and the service aspect expectations and disconfirmation. Moreover, the introduction of expectation and disconfirmation constructs brings the marketing aspect of convergence devices into focus for such retailers, an aspect crucial to the effective design of websites for online businesses. In addition,this study provides the metrics required to initiate future studies on user satisfaction of mobile convergence devices.

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A Study on the Relationships among SNS Characteristics, Satisfaction and User Acceptance

  • Ko, Changbae;Yoon, Jongsoo
    • 한국컴퓨터정보학회논문지
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    • 제20권11호
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    • pp.143-150
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    • 2015
  • Social network services can be defined as an individual web page which enables online, human-relationship building by collecting useful information and sharing it with specific or unspecific people. Recently, as the social network services(SNS) such as Twitter and Facebook have been paid attention in many fields of the society. SNSs are also one of the fastest channels to get news which people may not be able to see on TV or newspaper. The number of people who feel they are benefiting from social network services are increasing dramatically. A number of researches about SNS are underway. The study based on the Technology Acceptance Model empirically investigates the relationship between characteristics of SNS (system, service, information, and emotional) and user satisfaction of SNS. The study also analyzes how the relationshipa between SNS characteristics, satisfaction and user acceptance are moderated by country type of SNS users and inclination toward SNS acceptance. To achieve these research purposes, the study conducted various statistical analyses using questionnaire of the Korean and Chinese SNS users. The results of the study are followings. First, SNS characteristics have a positive effect to the user satisfaction. Second, SNS satisfaction have a positive effect to the user acceptance. Third, the relationship between SNS characteristics and user satisfaction is moderated by the country type of SNS users and inclination toward SNS acceptance. The study results could provide some implications to researchers who have interest in studying SNS, also could help business managers to operate and develop their SNS site more effectively.

레저활동을 위한 액션캠 사용자 경험 디자인 연구 (A study on action cam user experience design for leisure activities)

  • 이용준;김승인
    • 디지털융복합연구
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    • 제19권2호
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    • pp.373-378
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    • 2021
  • 이 연구는 최근 증가하는 레저활동에서 사용되는 액션캠의 기능에 관한 사용자 경험 디자인 연구이다. 사용하기 편리하게 발전하는 동영상 플랫폼과 함께 액션캠의 시장규모도 함께 커지고 있다. 하지만, 어떤 기능의 품질이 사용자 경험을 높여 주는지에 관한 연구가 미비하다. 따라서 카노 모델(Kano Model)의 분석 방법과 심층 인터뷰를 실행하여 사용자 경험 요소에 따른 액션캠 기능을 분류하였고, 기능별로 만족도 조사를 진행하여 액션캠의 기능에 따른 품질의 정도가 사용자의 경험에 어떠한 영향을 미치는지 분석하였다. 연구 결과, 어떤 기능이 먼저 개선되어야 하고, 또한 어떤 기능이 지속적인 연구와 투자가 이루어져야 하는지를 알 수 있었다. 본 연구가 사용자 중심의 액션캠 개발 시 유용한 정보로 활용되기를 기대한다.

3차원 서비스품질 모형을 적용한 공공도서관 서비스품질이 이용자 만족도와 이용자 충성도에 미치는 영향 (A Study on the Effect of Public Library Service Quality on User Satisfaction and User Loyalty according to Brady & Cronin's Three-Dimensional Service Quality Model)

  • 정미옥
    • 한국문헌정보학회지
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    • 제58권2호
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    • pp.289-316
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    • 2024
  • 본 연구는 3차원 서비스품질 모형을 적용한 공공도서관 서비스품질이 이용자 만족도와 이용자 충성도에 어떻게 영향을 미치는가를 파악하기 위해 연구모형을 설계하고 검증하였다. 이를 위해 지역 및 도서관 특성을 고려하여 서울 및 경기도 21개의 공공도서관에서 이용자 설문조사를 실시하여 유효표본 353부를 연구에 사용하였다. 분석 결과, 서비스품질의 물리적환경품질(PQ), 상호작용품질(IQ), 결과품질(OQ)은 이용자 만족도(US)에 영향을 미치는 것으로 나타났다. 서비스품질의 결과품질(OQ)은 이용자 충성도(UL)에 영향을 미치는 것으로 나타났다. 이용자 만족도(US)는 이용자 충성도(UL)에 영향력이 있음을 파악하였다. 이용자 만족의 선행요인으로 품질의 향상은 이용자의 만족도 향상에 직접적으로 영향을 주고, 이용자 충성도에 영향을 주는 핵심요인은 이용자 만족도이며, 서비스 결과에 대한 품질 인식은 이용자 만족도와 이용자 충성도에 직·간접적으로 영향을 주었다. 변화하는 공공도서관 이용자의 욕구에 대한 대응을 할 수 있는 연구가 활발히 이루어져야 할 것이다.

GIS 구축을 위한 사용자 인터페이스 개발에 관한 연구 (A Study on Developing an User Interface for GIS Construction)

  • 남인길;부기동
    • 한국산업정보학회논문지
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    • 제4권4호
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    • pp.25-31
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    • 1999
  • 본 논문에서는 로컬 서버 자동화를 이용한 GIS의 사용자 인터페이스를 개발하는 방법을 제시하였다. 사용자 인터페이스의 개발에 있어서는 윈도우즈 프로그래밍 기술과 컴포넌트 소프트웨어 제작 기술의 적용이 중요하다. 본 논문에서는 컴포넌트 소프트웨어 제작 기술인 로컬 서버 자동화와 비주얼 베이직 언어를 이용하여 사용자 인터페이스를 개발하는 방법을 제시하고, 사례 연구로서 주제도 중첩, 속성 테이블 조회, 그래프 분석, 분포도 분석 등의 기능을 수행할 수 있는 사용자 인터페이스를 개발하였다.

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User Perceptions of Uncertainty in the Selection of Information Retrieval System: Implications for System and Service Improvement

  • Kim, Yang-Woo
    • International Journal of Contents
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    • 제5권3호
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    • pp.40-49
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    • 2009
  • While numerous studies have suggested the significance of uncertainty during the process of information-seeking, less research has investigated user uncertainty in the actual search process using a real system. This study investigated user perceptions of uncertainty in the process of the selection of information retrieval system in the real information-seeking process. Considering the role of commercial Web search engines as supplementary tools for traditional bibliographic databases in academic research environments, this study analyzed the selection behavior of scholarly researchers, who use such search tools for their academic study. The researchers were limited to the discipline of science in order to understand user perceptions in this field. The findings revealed various dimensions, types, and incidents of uncertainty. Variations appeared in different incidents of uncertainty relating to the unique characteristics of the subjects' information-seeking context. The identification of three principal origins of uncertainty based on the different types of uncertainty generated implications to improve information systems and services.

사용자 만족도를 고려한 터치 버튼 사이즈에 대한 연구 (A User Satisfaction Based Touch Button Design)

  • 김진;최광수
    • 산업공학
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    • 제20권4호
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    • pp.539-546
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    • 2007
  • This study has been conducted on touch screen interface design for mobile devices. It was intended to measure user’s satisfaction on one-handed thumb input mobile devices. Recent studies proposed the optimal touch button size, but it is inappropriate for mobile devices. Therefore, this study was focused on four touch key factors-width, height, the horizontal and vertical distance between touch keys-as independent variables. The ANOVA results showed that the user satisfaction of four touch key factors was significantly affected by the thumb input. It also apparent that the interactions between four factors were significant. As a result, the horizontal and vertical distance as well as the width and height affected the satisfaction of users. In addition, this study suggested satisfaction models which represent the top 30%, 50%, 70% of user satisfaction measurement. The results of this study could be used to design touch keys that are able to enhance the usability on touch screen based mobile devices.

휴대용 디지털 전자제품의 사용성 향상을 위한 청각적 피드백의 고려 (Design Considerations of Auditory Feedback for Enhancing The Usability of Portable Digital Electronic Products)

  • 김형석;박민용
    • 대한인간공학회지
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    • 제19권3호
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    • pp.51-60
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    • 2000
  • Non-verbal sound feedback, called earcon, has been used for portable digital electronic products to give appropriate information for the selected function. This study evaluated usability based on user cognition time, error rate, and subjective satisfaction using 20 male and female subjects. The study compared five major user functions from a portable digital electronic product with currently available earcons and the same functions from the product with the new earcons (suggested by this study) which considered user cognitive characteristics, such as loudness, pitch, melody, and length. For subjective evaluation, the study assessed various earcons by subjective impression of sounds using the seven-point rating scales. Major statistical results indicated that the new earcons significantly reduced user error rates and generally improved user performance functions, such as 'play, off, stop, fast forward, and rewind.'

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OLE 자동화를 이용한 GIS의 사용자 인터페이스 개발에 관한 연구 (A Study on Developing GIS User Interface using OLE Automation)

  • 부기동
    • 한국지리정보학회지
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    • 제2권1호
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    • pp.63-72
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    • 1999
  • 본 논문에서는 OLE 자동화를 이용한 GIS의 사용자 인터페이스를 개발하는 방법을 제시하였다.사용자 인터페이스의 개발에 있어서는 윈도우즈 프로그래밍 기술과 컴포넌트 소프트웨어 제작 기술의 적용이 중요하다. 본 논문에서는 컴포넌트 소프트웨어 제작 기술인 OLE 자동화와 비주얼 베이직 언어를 이용하여 사용자 인터페이스를 개발하는 방법을 제시하고, 사례 연구로서 주제도 중첩, 속성 테이블 조회, 그래프 분석, 분포도 분석 등의 기능을 수행할 수 있는 사용자 인터페이스를 개발하였다.

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