• Journal of the Korean Society for information Management
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• v.24 no.3
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• pp.5-19
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• 2007

Organizations are investing in information systems for an ever-increasing number of end-user tasks. Extracting benefit from these investments increasingly depends on supporting effective use or information center and satisfying information center users. Information center is information intensive and the use of advanced technology may support user for delivering an unique capabilities in an organization. Information center represents an important source which seems very well suited for end-users support investigation. This research explores the end-user support factors that correlate with user satisfaction in information center. To exam user satisfaction, information supporting, service reliability, and system capabilities were identified as potential predictors of end-user support satisfaction at information center. Three hypotheses have been tested with the survey or 252 end-users examines 18 potential end-user support factors such as information supporting, service staff attitude, and system capabilities at information center. Service quality gap between perceived Importance and performance for each support factor, is computed. The relationship between these service quality gaps and user satisfaction are tested. This study presents that the level of information supporting, service reliability, and system capabilities are significantly to user satisfaction, and it is influenced by the extent of service quality gap between perceived importance and performance for each support tactor.

• Korean Institute of Interior Design Journal
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• v.18 no.6
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• pp.194-201
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• 2009

The purpose of this study is to develop basic data for the efficient space plan of the Department Store focusing on users by survey of preference to methods of plan considering the functional phase, the economical phase and the adaptable phase. The results are as follows : First, we could know that users had the low degree of satisfaction to the adaptable phase of space plan for Supporting Facilities in department stores at the present time. Second, we must have the appropriate space size by using structure, doors and windows for user's satisfaction. This is the method of plan considering the functional phase for Supporting Facilities. And we could think that the methods of using the center flow plan and the arrangement of two or three facing are good for user's satisfaction. Third, it will be efficient plan if we find methods to be cleaned the structure easily and to be changed and repaired the system furniture easily for management. that methods are to be considered the economical phase for Supporting Facilities. Forth, methods of plan considering the adaptable phase are to change the size of space by using the movable type furniture and the form of space by changing structure.

• Journal of information and communication convergence engineering
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• v.1 no.2
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• pp.74-81
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• 2003

There are many researches on visual languages, but the most of them are difficult to support various collaborative interactions on a distributed multimedia environment. So, this paper suggests a collaborative visual language for interaction between multi-users. The visual language can describe a conceptual model for collaborative interactions between multi-users. Using the visual language, generated visual sentences consist of object icons and interaction operators. An object icon represents a user who is responsible for a collaborative activity, has dynamic attributes of a user, and supports flexible interaction between multi-users. An interaction operator represents an interactive relation between multi-users and supports various collaborative interactions. Merits of the visual language are as follows: supporting of both asynchronous interaction and synchronous interaction, supporting flexible interaction between multi-users according to participation or leave of users, supporting a user oriented modeling, etc. For example, an application to a workflow system for document approval is illustrated. So we could be found that the visual language shows a collaborative interaction.

• IE interfaces
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• v.21 no.1
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• pp.65-74
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• 2008

In the future, the ubiquitous computing environment will provide users with context-aware services, intelligently interacting with omnipresent resources and surrounding environments at any location and time. Therefore, the ubiquitous computing environment requires context-aware applications in order to gather and analyze context information in various situations. However, existing context-aware applications have mainly focused on providing services and adapting themselves to users based on user related contexts. But this environment requires not only user related contexts but also Quality-of-Service (QoS) related contexts. In this paper we propose a frame-work for supporting user-oriented QoS in ubiquitous environments. The proposed approach adopts a semantic ontology and a neural network algorithm in order to reason about explicit and uncertain contexts. We also show the possibility of applying the framework to real environments such as collaborative engineering service, automobile maintenance service and ubiquitous home service.

• Journal of Korea Game Society
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• v.9 no.2
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• pp.59-68
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• 2009

This study empirically analyzes game engine supplier's licensing strategy connected with supplier's technological regime and technological innovation. The results show that game engine supplier's technological regime is heterogeneously differentiated and it's user friendliness increases. "User Friendliness" of supplier's technological regime enables supplier's efficient technological transfer and increases supporting capability. Technological knowledge factors such as modularity of game engine structure, generic capability, codifiability of tacit game engine knowledge and degree of innovation turn incomplete technological market into efficient technological market by increasing supporting capability and by reducing transaction cost.

• KIPS Transactions on Computer and Communication Systems
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• v.4 no.4
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• pp.117-124
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• 2015

As recent developing computing environments, service is provided without time or place's limitation, and it is constituted dynamically. Above all, in terms of education supporting system, there is need to conceive user's information and provide optimal service as to right with applying context awareness under Ubiquitous computing environment. It should have groundwork based on user location and time. It is requires service providing based on user location under the condition of class to offer appropriate service with the context. In addition, context information providing technology is needed to offer right education support service in the class, where are different context information. Hence, in this research it is suggested education supporting system to provide context-based for instructor. The framework of this system has a foundation within previous work about Multi-agent based Distributed Framework. To examine implementation of context-based education supporting system in Ubiquitous computing environments suggested by this report, arranging system can fit information relates to instructor's location for service applying in the class.

• Asia pacific journal of information systems
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• v.10 no.2
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• pp.51-69
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• 2000

Recently, as business problems become more complicated and require more precise quantitative results, large-scale model management systems are increasingly in demand for supporting the decision-making activities. In addition, as distributed computing over networks gains popularity, departmental computing systems are gradually adopted in an organization to facilitate collaboration of geographically dispersed multiple departments. In departmental collaborative model management systems, multiple departments share common models but approach them with different user-views depending on their departmental needs. Moreover, the shared models become evolved as their structures and the corresponding data sets change due to the dynamic nature of the operating environment and the inherent uncertainty associated with the problems. In such capacity, providing the multiple departmental users with synchronized and consistent views of the models is important to improve the overall productivity. In this paper, we propose a collaborative model management framework for coordinating model change and automatic user-view update in a departmental computing environment. To do so, we describes changes in the model and their effects occurred in departmental model management environments and identifies the constructs and processes for maintaining the consistency between a shared model and its departmental user-views. Especially, in this framework, generic model concept was adopted for accommodating diverse mathematical models in a uniform way in a modelbase and object-oriented database management systems(ODBMS) for combining the model management constructs and automatic user-view update mechanisms in a single formalism. A prototype object-oriented modeling environment was developed using an ODBMS called ObjectStore and $C^{++}$ programming language on Windows NT.

• Journal of Korea Multimedia Society
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• v.7 no.6
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• pp.832-840
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• 2004

In ubiquitous environments, context is any information that can be used to characterize the situation of an entity such as a person or an object. Many sensors and small computers collect contexts and provide applications with them. Thus, ubiquitous applications need to represent contexts and exploit them effectively. In this paper, we design and implement a context-aware messaging system, called UMS (Ubiquitous Messaging System), based on Java and Jini. UMS can represent various contexts using XML scripts, and communicate text messages regardless of user's location using the proxy mechanism of Jini.

• The KIPS Transactions:PartA
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• v.16A no.1
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• pp.43-54
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• 2009

With the emergence of ubiquitous computing era, it has become increasingly important for a middleware which takes full advantage of HCI factors to support user-centric services. Many kinds of studies on HCI-friendly middleware for supporting user-centric services have been performed. However, previous studies have problems in supporting HCI factors, which are needed for user-centric services. In this paper, we present an agent-based intelligent middleware, which is called AIM, that provides user-centric services in ubiquitous HCI environments. We describe the middleware requirements for user-centric services by analyzing various HCI-friendly middleware and design AIM middleware which effectively supports various HCI factors such as context information management, pattern inference of user's behavior, and dynamic agent generation, etc. We introduce service scenarios based on the user's modalities in smart spaces. Finally, prototype implementation is illustrated as a manifestation of the benefits of the introduced infrastructure.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.69-85
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• 2008

The purpose of this study is to analyze user satisfaction on scholarly journals and document delivery services(DDS) at foreign journal supporting center, which is founded at K University in 2007. The number of 72 users answered the quality of scholarly journals, and 69 users answered for the DDS survey. For the scholarly journal survey, up-to-date, usability, and expertness were asked, and fastness of DDS and easiness of application procedures were asked for the DDS survey. This study reveals that overall users using or visiting foreign journal supporting center are satisfied with the quality of scholarly journals and DDS.