• 제목/요약/키워드: User Acceptance Model

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모바일 웹 브라우징 서비스 수용에 관한 연구 (An Empirical Study on Mobile Web Browsing Service Adoption)

  • 류성렬;김문오;김효진
    • 한국콘텐츠학회논문지
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    • 제9권2호
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    • pp.270-278
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    • 2009
  • 모바일 웹 브라우징 서비스는 컴퓨터 환경에서의 인터넷 경험을 고객의 휴대기기에서 가능하게 해 주는 새로운 서비스이다. 본 연구는 모바일 웹 브라우징 서비스의 사용 의도를 조사하기 위하여 정보기술 수용을 설명하는데 가장 많이 사용되고 있는 기술수용모형(TAM)을 기반으로 하여, 최근 기술수용 문헌에서 중요한 요인으로 인식되고 있는 자기효능감을 컴퓨터 자기효능감과 모바일 자기효능감으로 구분하여 실증 분석을 실시하였다. 특히, 본 연구에서는 기존의 문헌에서 제시되지 않았던 모바일 자기효능감의 개념을 명확히 하고, 이 개념을 측정하기 위한 측정 도구를 개발하였다. 연구 결과는 컴퓨터 자기효능감과 모바일 자기효능감이 사용 용이성에 영향을 미친다는 것을 제시해 주었으며, 기존의 TAM에서 제시한 연구가설이 모두 유의한 것으로 나타났다. 따라서 본 연구에서 제시한 모바일 효능감에 대한 연구 결과는 향후 지속적으로 출현할 다양한 모바일 서비스에 대한 고객의 사용 의도를 분석함에 있어 중요한 변수로서 활용될 수 있을 것이다.

멀티모달 상호작용 중심의 로봇기반교육 콘텐츠를 활용한 r-러닝 시스템 사용의도 분석 (A Study on the Intention to Use a Robot-based Learning System with Multi-Modal Interaction)

  • 오준석;조혜경
    • 제어로봇시스템학회논문지
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    • 제20권6호
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    • pp.619-624
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    • 2014
  • This paper introduces a robot-based learning system which is designed to teach multiplication to children. In addition to a small humanoid and a smart device delivering educational content, we employ a type of mixed-initiative operation which provides enhanced multi-modal cognition to the r-learning system through human intervention. To investigate major factors that influence people's intention to use the r-learning system and to see how the multi-modality affects the connections, we performed a user study based on TAM (Technology Acceptance Model). The results support the fact that the quality of the system and the natural interaction are key factors for the r-learning system to be used, and they also reveal very interesting implications related to the human behaviors.

인터넷 쇼핑몰의 정보기술적 특성이 사용자의 방문 및 이용 빈도에 미치는 영향 (Effects of Informational Technological Characteristics of Internet Shopping Mall on User's Visiting and Buying Frequency)

  • 서창교;김지연;이형석
    • Asia pacific journal of information systems
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    • 제13권3호
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    • pp.195-211
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    • 2003
  • The technology acceptance model(TAM) has been widely studied in IS research in order to gain a better understanding of the adoption and use of information systems. Based on the TAM, we explored acceptance of internet shopping mall. 261 questionaries were collected and analyzed. The results of this study showed that the internet shopping mall characteristics such as information quality, system design quality, and communication are important factors in affecting user's visiting and buying frequency at the internet shopping mall. Therefore, the internet shopping mall providers should make the product's information more informative and design shopping mall sites more effectively and interactively.

모바일 콘텐츠 FLOW경험이 재 구매 의도에 미치는 영향에 관한 실증 연구 (An Empirical Study on the Influence of Flow Experience of Mobile Contents on Repurchase Intention)

  • 선창훈;문태수
    • 디지털융복합연구
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    • 제9권4호
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    • pp.131-141
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    • 2011
  • 본 연구는 모바일 콘텐츠 서비스의 활성화 및 사용자 수용을 보고자 기술수용 모델을 기본으로 Flow경험 변수를 추가해 사용자의 재 구매 의도를 연구하고자 하는데 그 목적을 두고 있으며, 360명의 모바일 사용자를 대상으로 변수 간의 영향관계를 분석하고자 실증적 연구를 진행하였다. 본 연구는 향후 모바일 콘텐츠의 애플리케이션 시장에 대한 전략적 접근을 용이하게 해줄 것으로 기대하며 모바일콘텐츠의 고객수용과 행위에 대한 통찰력을 제시할 것으로 기대된다.

인터넷 쇼핑의 사용자 수용 결정요인: 신뢰와 정보시스템 품질에 관한 실증 연구 (Determinants of User Acceptance of Internet Shopping: An Empirical Study of Trust and Information Systems Quality)

  • 허명숙;천면중
    • 한국정보시스템학회지:정보시스템연구
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    • 제14권2호
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    • pp.101-132
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    • 2005
  • There is a need for research to identify the integrated, rather than fragmented, factors that determine users' acceptance of Internet shopping. Using the newly revised technology acceptance model (TAM) as a theoretical framework, this study investigates the effect of a set of information systems quality (information quality and system quality) and trust on intention to use Internet showing through perceived ease of use and perceived usefulness. Using structural equation modeling, the results strongly support the utilization of TAM in predicting users' intention to use Internet shopping, and demonstrates the effects of critical external variables on behavior intention through perceived ease of use and perceived usefulness. Systems quality such as response time, accessibility, and usability has significant effects on perceived ease of use of Internet shopping. Futhermore, trust has also a significant effect on perceived usefulness, perceived ease of use, intention to use Internet shopping, and actual usage of Internet shopping. Based on these results, this study suggests managerial implications of new Internet shopping strategies, focusing on the integration of information systems quality and trust in order to achieve sustainable competitive advantage in Internet shopping.

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기술수용모형과 전환비용의 관계 분석 (An Analysis of the Relationships between the Technology Acceptance Model and Switching Costs)

  • 이웅규;권정일
    • 한국경영과학회지
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    • 제37권1호
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    • pp.89-104
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    • 2012
  • As the generalization of using computer and the internet, most people, who would decide the acceptance of new information technology (IT), may consider the current systems which have been used so far. The objective of this study was to analyze the relationships between technology acceptance model (TAM) and the switching costs which may incur during switching from the current system into another on. For this purpose, this study suggested the hypotheses, in which continuity cost and setup cost, two types of switching costs in IT adoption, would influence perceived usefulness and perceived ease of use respectively. Moreover, the moderation effects of system types, hedonic system and utilitarian system, on the relationships between switching costs and TAM, were also suggested as the hypotheses. In order to prove the validity of the hypotheses, two groups were surveyed. Before surveying, to the one group who were believed to be a user of 'Cyworld', a new blog service, Naver Blog, was introduced. Similarly, to another group, Google Docs was introduced. The analysis by Partial Least Square (PLS) approach showed that most hypotheses in this study were statistically supported.

모바일 간편 결제 서비스의 고액 결제 사용의도 집단과 소액 결제 사용의도 집단 간 차이 연구 (The Study of Mobile Convenient Payments According to the Type of High and Low Value Payment Intentions)

  • 김기호;이형용
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권2호
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    • pp.181-200
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    • 2019
  • Purpose In order to find out the influential factors to accept the mobile convenient payment service like Apple pay or Samsung Pay based on the Unified Theory of Acceptance and Use of Technology according to the type of High and Low value payments. Design/methodology/approach This research model is designed on the factors of Unified Theory of Acceptance and Use of Technology and simultaneously analysed, or performed the empirical analysis of the PLS-SEM(Partial Least Squares structural equation model) in order to forage for the association among mobile convenient payment service's features. Findings According to the empirical analysis consequence, this research confirmed that the adoption of mobile convenient payment services is influence by features on the basis of Unified Theory of Acceptance and Use of Technology, mobility, and trust. Also, this paper figure out that the behavior of an user acceptance of mobile convenient payment services according to the type of high and low value payments.

기술 및 개인적 특성이 헬스케어 웨어러블 디바이스 수용의도에 미치는 영향에 관한 연구 (An Empirical Study on Acceptance Intention Towards Healthcare Wearable Device)

  • 이상일;유왕진;박현선;김상현
    • 한국정보시스템학회지:정보시스템연구
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    • 제25권2호
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    • pp.27-50
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    • 2016
  • Purpose The purpose of this study is to examine the effect of the acceptance intention towards healthcare wearable device in Korea. Specifically, this study attempted to identify the relationships among the acceptance intention towards healthcare wearable device, technical characteristics and user's personal characteristic based on UTAUT(Unified Theory of Acceptance and Use of Technology) model. Design/methodology/approach For this purpose of research, we conducted against consumers who use the wearable devices and we collected data from 219 wearable device users. The analyses were conducted using SPSS and AMOS19.0 which is powerful structural equation modeling (SEM) software. Findings The main findings are as followed; First, functional diversity, wearability, trend sensitivity and health perception are significantly related to performance expectancy, while visual aesthetic and enjoyment are not significantly related. Second, performance expectancy and effort expectancy are significantly related to acceptance intention towards healthcare wearable device. Third, effort expectancy is significantly related to performance expectancy.

Factors Influencing Use of Social Commerce: An Empirical Study from Indonesia

  • RAHMAN, Arief;FAUZIA, Refika Nurliani;PAMUNGKAS, Sigit
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.711-720
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    • 2020
  • This research aims to analyze the factors affecting the acceptance of social commerce, including performance expectancy, effort expectancy, social support, facilitating conditions, hedonic motivation, habitability, price saving orientation, and privacy concerns using the Unified Theory of Acceptance and Use of Technology (UTAUT2). UTAUT2 has been examined and modified in various contexts. The research model studies the acceptance and use of technology in the context of customers. This study adopts a quantitative method using the partial least squares regression (PLS) approach involving 244 respondents. The respondents are users of social commerce in Indonesia. The result of this research indicates that social influence, facilitating conditions, hedonic motivation, habit, price value orientation, and privacy concerns have a significant effect on behavioral intention. On the other hand, performance expectancy and effort expectancy does not affect behavioral intention. Furthermore, price value has a significant effect on social commerce user behavior. Lastly, facilitating conditions and habits does not affect social commerce user behavior. This research contributes to the development of theory by examining an additional variable, which is privacy concern. This study is significant since social media and social commerce have grown exponentially nowadays. Implications of the results for the development of the theory (UTAUT2) and practice are discussed in the article.

모바일 결제 서비스의 수용-저항 동기에 대한 실증연구: 다변인 판별분석을 중심으로 (An Empirical Study on the Acceptance-Resistance Motivation to Use A Mobile Payment Service : Applying Multivariate Discriminant Analysis)

  • 정지영;정하영;조현
    • 한국정보시스템학회지:정보시스템연구
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    • 제27권2호
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    • pp.115-134
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    • 2018
  • Purpose In recent years, mobile payment service users have been rapidly increasing. Previous researchers focused on the mobile usage situation such as the elements of mobile payment service, usage pattern, and user behaviors, and the research that is approached from the viewpoint of the user is still insufficient. The aim of this study is to suggest a acceptance-resistance motivation model of choosing a mobile payment service based on the Herzbergs Two-Factor Theory by investigating users' motivation and hygiene factors. Design/methodology/approach For the purpose, literature reviews on factors of choosing a mobile payment service were conducted and classified motivation and hygiene factors. Two hypotheses were set as follows: Hypothesis I is that motivation factors have a positive impact on the choice of mobile payment service, and Hypothesis II is that hygiene factors have a negative impact on the choice of mobile payment service. To test two hypotheses, this study conducted an online questionnaire survey and a multivariate discriminant analysis. Findings The result found that mobile payment service is more likely to be replaced with mobile by improving convenience, simplicity, and ease of use that affect the acceptance motivation of mobile payment service. This result supported the Hypothesis I but not Hypothesis II and contributed to provide implications for future mobile payment service development and marketing utilization.