• 제목/요약/키워드: Usability Survey

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IT업계에서의 사용성 및 사용자 중심설계에 관한 현황조사 (A Survey of Usability and User-Centered Design Practice in IT industry)

  • 지용구
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2003년도 추계학술대회 논문집
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    • pp.1231-1232
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    • 2003
  • This paper reports results of a recent survey of 184 Information Technology(IT) development practitioners and 90 User Interface (UI)/usability practitioners. This survey covered a broad range of issues including the respondents' profile, current development environment, usability and user-centered design (UCD) adoption issues in development, overall assessment of usability/UCD in Korea, and the most widely used methods and techniques. The results of this study are expected to provide an empirical basis for usability and UCD planning, training, adoption and execution in IT industry of Korea.

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IT 개발환경에서의 사용성 및 사용자 중심 설계의 전략적 접근을 위한 현황연구 (A Survey of Usability and User-Centered Design Practice in IT Industry for Strategic Usability)

  • 지용구
    • 산업공학
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    • 제17권4호
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    • pp.490-498
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    • 2004
  • This paper reports results of a recent survey of 184 Information Technology (IT) development practitioners and 90 User Interface (UI)/usability practitioners. This survey covered a broad range of issues including the respondents' profile, current development environment, usability and user-centered design (UCD) adoption issues in IT development practice, overall assessment of usability/UCD, and the most widely used usability/UCD methods and techniques. The results of this study are expected to provide an empirical basis for usability and UCD planning, training, adoption and execution in IT industry.

VR 기반 메이커 교육용 모바일 앱 개선을 위한 사용성 평가 도구 개발 및 적용 (Developing and Applying Usability Testing Instrument to Improve the VR-based Mobile Application for Maker Education)

  • 박태정;차현진
    • 한국IT서비스학회지
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    • 제21권2호
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    • pp.127-143
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    • 2022
  • In this study, a usability evaluation tool was developed for "ICANDUINO", a VR-based mobile application for maker education, and usability evaluation was conducted with a heuristic survey method for experts. The usability evaluation tool was derived through literature review and validated by two experts. It consisted of seven domains (effectiveness, efficiency, satisfaction, learnability, memorability, error, and cognitive load) and twenty-five sub-items. As a result of the usability evaluation conducted for six experts, it received the highest score in the domain of efficiency and the lowest score in the domain of error. The improvements of ICANDUINO were derived by analyzing the qualitative opinions of experts in each of the four stages (training, coding, tinkering, and testing) of making. the results of this study can be used as a guideline when evaluating the usability of a mobile app for education.

UML-ITS Usability Evaluation of Intelligent Tutoring System

  • Sehrish Abrejo;Amber Baig;Mutee U Rahman;Adnan Asghar Ali
    • International Journal of Computer Science & Network Security
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    • 제23권3호
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    • pp.123-129
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    • 2023
  • The most effective tutoring method is one-on-one, face-to-face in-person human tutoring. However, due to the limited availability of human tutors, computer-based alternatives have been developed. These software based alternatives are called Intelligent Tutoring Systems (ITS) which are used to tutor students in different domains. Although ITS performance is inferior to that of human teachers, the field is growing and has recently become very popular. User interfaces play key role in usability perspective of ITS. Even though ITS research has advanced, the majority of the work has concentrated on learning sciences while mostly disregarding user interfaces. Because of this, the present ITS includes effective learning modules but a less effective interface design. Usability is one approach to gauge a software's performance, while "ease of use" is one way to assess a software's quality. This paper measures the usability effectiveness of an ITS which is designed to teach Object-Oriented (OO) analysis and design concepts using Unified Modeling Language (UML). Computer Supported Usability Questionnaire (CSUQ) survey was conducted for usability evaluation of UML-ITS. According to participants' responses to the system's usability survey, all responses lie between 1 to 3 scale points which indicate that the participants were satisfied and comfortable with most of the system's interface features.

언어적 프로토콜 분석을 이용한 쇼핑몰 웹사이트 사용성 측정방법에 관한 연구 (Measuring the Usability of Shopping Mall Web Sites Using Verbal Protocol Analysis)

  • 조휘형;홍일유
    • 한국정보시스템학회지:정보시스템연구
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    • 제18권3호
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    • pp.111-134
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    • 2009
  • Today many owners of Web sites are looking to user's satisfaction survey as a key means of measuring the usability of a Web site. While it is preferred for it simplicity and ease of use, this survey method is not without potential risks. This paper focuses on showing that the existing practice of questionnaire-based usability measurement is subject to human recall errors, and that such flaws can be reduced when the questionnaire survey is followed by the users hands-on experience of the site. An empirical study was conducted, and the results indicate that the above speculation holds true. Even if respondents felt highly confident about their responses on a recall survey, a hands-on experience with a focal Web site increased the extent to which the respondents were satisfied with the shopping mall site. This indicates that a user's perception of the quality of a Web site may be distorted or lost as time goes by. In addition, the findings have shown that the use of the verbal protocol analysis method can reveal critical information that can help track the root causes of Web site usability problems, thereby helping to develop site enhancement strategies. The paper concludes with directions for future research.

건설현장배치 수준의 정량적 평가: 사용성평가 방법을 활용하여 (Quantitative Analysis of Construction Site Layout: A Usability Evaluation Study)

  • 박성훈;김태완;손보식
    • 한국건설관리학회논문집
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    • 제23권5호
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    • pp.34-42
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    • 2022
  • 건설현장배치는 프로젝트 공기와 비용에 큰 영향을 미치므로 이에 대한 최적화 및 자동화 연구가 수행되고 있다. 하지만, 이러한 연구의 목표변수인 건설현장배치의 수준을 평가하는 근거는 매우 제한적이다. 본 연구는 사용성평가 방법을 활용하여 건설현장배치의 수준을 평가하고 향후 건설현장배치 자동화 및 최적화 연구에서 초점을 맞추어야 하는 부분을 확인하고자 하였다. 설문결과 국내건설현장배치 사용성은 효과와 작업환경 항목에서 낮은 점수를 받았으며, 작업자가 관리자에 비해 낮게 평가하였다. 또한 작업환경 항목에서 낮은 점수를 받았으며 현장접근성과 시설 편의성이 낮음을 확인하였다. 이 연구는 건설현장배치 현황을 파악하고 개선방향을 제시함으로써 건설현장배치 자동화 및 최적화 연구의 진행을 위한 지식에 기여한다.

Usability Evaluation of Mobile Banking Applications in Digital Business as Emerging Economy

  • Hamid, Khalid;Iqbal, Muhammad Waseem;Muhammad, Hafiz Abdul Basit;Fuzail, Zubair;Ghafoor, Zahid Tabassum;Ahmad, Sana
    • International Journal of Computer Science & Network Security
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    • 제22권2호
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    • pp.250-260
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    • 2022
  • Mobile Banking Applications (MBAPs) is one of the recent fads in mobile trading applications (Apps). MBAPs permit users to execute exchanges of money and many more whenever it might suit them; however, the primary issue for mobile banking Apps is usability. Hardly any investigation analyzes usability issues dependent on user's age, gender, exchanging accomplices, or experience. The purpose of this study is to determine the degree of usability issues, and experience of mobile banking users. The survey employs a quantitative method and performs user experiment on 240 participants with six different tasks on the application's interface. The post experiment survey is done with concerning participants. On the other hand, banking experts and Information Technology (IT) expert's group is also involved after the experiment. Expert's opinions about existing mobile banking Apps and suggestions for improving usability of MBAPs are collected through physical means (like questionnaire and interview) and online means like Google form. After that comparison of the opinions of users and experts about MBAPs is performed. The experimentation measures the tasks usability of various mobile banking apps with respect to its effectiveness, efficiency, trustfulness, learnability, memorability and satisfaction. The usability testing was led at different Universities and the outcomes acquired show that there are privacy and trust issues with their mobile banking apps. There is also a gap between users and experts which should be minimized by applying customized usability models, modes concept like other application software and also by adding complete features of banking in MBAPs. It will benefit mobile banking apps users, developers and usability engineers by providing user-friendly which are up to the mark of user's requirements.

Usability Test for Motion Tracking Gait Assistive Walker

  • Daon Hwang;Ki Hun Cho
    • 대한물리치료과학회지
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    • 제30권4호
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    • pp.1-8
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    • 2023
  • Background: This study evaluates the usability of the Motion-Tracking Gait Assistive Walker (MTGAW) designed for elderly individuals and those with disabilities, identifying areas for improvement through interviews with physical and occupational therapists. Design: A survey study involves the usability test for MTGAW. Methods: Usability evaluations were conducted with 37 physical therapists and occupational therapists. The process included explanation, product usage, satisfaction surveys, and interviews. A satisfaction survey covering 19 items across safety, maneuverability, usability, and management areas was administered. Individual interviews identified areas for improvement. Results: Overall, high satisfaction was reported across the four areas, but interviews highlighted the need for improvements, such as addressing discomfort due to slow speed and enhancing safety measures to prevent rear-end falls. Adjusting the walker's height and width to suit the user's physique was also suggested. Conclusion: MTGAW enhances walking support and hand movement freedom but needs refinement in speed control, fall prevention, and customization based on the user physique. Future efforts should focus on developing an improved MTGAW, considering recommendations from physical therapy experts, and conducting studies to analyze its clinical effectiveness for commercialization.

고령자의 사용편의성을 위한 웹 네비게이션 디자인에 관한 연구 (A Study of Web Navigation Design to Improve Usability of Old-aged Users)

  • 배윤선;이현주
    • 디자인학연구
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    • 제19권1호
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    • pp.129-140
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    • 2006
  • 본 연구는 지식과 정보가 경쟁력이 되고 있는 현대 사회에서 고령자들이 웹을 통하여 보다 쉽게 정보를 찾을 수 있는 웹 네비게이션 디자인의 유형을 개발하고자 하였다. 예비조사를 통하여 고령자를 위한 웹 네비게이션 디자인의 유형을 제안하였고 30명의 고령자 그룹을 대상으로 정보 검색소요 시간, 오류 발생 측면, 웹 네비게이션 디자인 요소의 크기와 위치, 레이아웃에 관한 조사를 하였다. 측정된 정보 검색소요 시간은 반복측정 이원변량분석에 의하여 분석하였고 비디오 분석과 사후 설문조사를 실시하였다. 고령자에겐 이상적인 정 네비게이션 디자인은 페이지의 상단에 가로로 길게 위치한 글로벌 메뉴 아래에 세로로 서브 카테고리 메뉴가 나타나는 유형이며 롤오버 메뉴와 단계적으로 분류된 메뉴, 크게 처리된 본문과 레이블, 움직이지 않는 이미지는 고령자가 정보를 쉽게 찾을 수 있도록 하였다. 이상에서 제시하는 바와 같이 사용편의성이 향상된 웹 네비게이션 디자인에서는 고령자가 효율적으로 오류 없이 정보를 쉽고 편하게 찾을 수 있으며 고령자를 위한 웹 네비게이션 디자인의 개발은 고령화 사회에서 노인 계층의 인터넷 사용을 활성화시킬 수 있을 것이다.

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Development of Evaluation Perspective and Criteria for the DataON Platform

  • Kim, Suntae
    • Journal of Information Science Theory and Practice
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    • 제8권2호
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    • pp.68-78
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    • 2020
  • This study is a preliminary study to develop an evaluation framework necessary for evaluating the DataON platform. The first objective is to examine expert perceptions of the level of DataON platform construction. The second objective is to evaluate the importance, stability, and usability of DataON platform features over OpenAIRE features. The third objective is to derive weights from the evaluation perspective for future DataON platform evaluation. The fourth objective is to examine the preferences of experts in each evaluation perspective and to derive unbiased evaluation criteria. This study used a survey method for potential stakeholders of the DataON platform. The survey included 12 professionals with at least 10 years of experience in the field. The 57 overall functions and services were measured at 3.1 out of 5 for importance. Stability was -0.07 point and usability was measured as -0.05 point. The 42 features and services scored 3.04 points in importance. Stability was -0.58 points and usability was -0.51 points. In particular, the stability and usability scores of the 42 functions and services provided as of 2018 were higher than the total functions were, which is attributed to the stable and user-friendly improvement after development. In terms of the weight of the evaluation point, the collection quality has the highest weight of 27%. Interface usability is then weighted 22%. Subsequently, service quality is weighted 19%, and finally system performance efficiency and user feedback solicitation are equally weighted 16%.