• The Journal of the Convergence on Culture Technology
• /
• v.8 no.2
• /
• pp.343-348
• /
• 2022

This study aims to analyze the user experience of unmanned checkout counters perceived by consumers using SNS big data. For this study, blogs, news, intellectuals, cafes, intellectuals (tips), and web documents were analyzed on Naver and Daum, and 'unmanned checkpoints' were used as keywords for data search. The data analysis period was selected as two years from January 1, 2020 to December 31, 2021. For data collection and analysis, frequency and matrix data were extracted through Textom, and network analysis and visualization analysis were conducted using the NetDraw function of the UCINET 6 program. As a result, the perception of the checkout counter was clustered into accessibility, usability, continuous use intention, and others according to the definition of consumers' experience factors. From a supplier's point of view, if unmanned checkpoints spread indiscriminately to solve the problem of raising the minimum wage and shortening working hours, a bigger employment problem will arise from a social point of view. In addition, institutionalization is needed to supply easy and convenient unmanned checkout counters for the elderly and younger generations, children, and foreigners who are not familiar with unmanned calculation.

• Proceedings of the Korea Information Processing Society Conference
• /
• 2018.10a
• /
• pp.975-977
• /
• 2018

본 논문은 대형마트와 같은 유통업계에서 무인계산시스템의 자동화로 소비자의 계산 편리성 증대를 위한 딥러닝과 영상처리를 활용한 무인계산시스템을 제안한다. 소비자가 무인계산시스템의 컨베이어 벨트 위에 계산할 물품을 올리면 벨트 끝에 위치한 카메라로 이동하여 촬영한 물품의 이미지를 딥러닝과 영상처리로 분석하여 제품의 리스트를 제공, 결제가 완료되면 서버에 전송하여 재고를 관리하고 발주가 필요한 제품은 자동으로 발주하는 시스템이다.

• The Journal of the Convergence on Culture Technology
• /
• v.8 no.4
• /
• pp.375-380
• /
• 2022

The purpose of this study is to find out consumers' perception and meaning of convenience store convenience food by using big data. For this study, NNAVER and Daum analyzed news, intellectuals, blogs, cafes, intellectuals(tips), and web documents, and used 'convenience store convenience food' as keywords for data search. The data analysis period was selected as 3 years from January 1, 2019 to December 31, 2021. For data collection and analysis, frequency and matrix data were extracted using TEXTOM, and network analysis and visualization analysis were conducted using the NetDraw function of the UCINET 6 program. As a result, convenience store convenience foods were clustered into health, diversity, convenience, and economy according to consumers' selection attributes. It is expected to be the basis for the development of a new convenience menu that pursues convenience and convenience based on consumers' meaning of convenience store convenience foods such as appropriate prices, discount coupons, and events.