• Title/Summary/Keyword: Ubiquitous Business Service

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Service Science: Theory Review and Development of Analytical Framework (서비스사이언스: 이론적 고찰과 분석 프레임워크 개발)

  • Nam, Ki-Chan;Kim, Yong-Jin;Nam, Jung-Tea;Bae, Young-Woo;Byun, Hee-Sun;Lee, Nam-Hee
    • Information Systems Review
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    • v.10 no.1
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    • pp.213-235
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    • 2008
  • Recent reports about economic structure and changes show that global economy changes to rely on service rather than manufacturing. This phenomenon can be explained in two ways: the growth of service industry itself and the increasing reliance on service by other industry areas. The importance of service is indicated by the fact that the contribution of research and development, marketing, and finance to the revenue generation of companies is getting greater than that of manufacturing. This change in the economic structure calls for researchers' attention on the importance of service and the service-based economy. In the service-based economy, firms are considered value proposition providers and consumers actual value creators so that the concept of co-value creation becomes a key thesis to study. However, there are a variety of definitions of service and diversified measurements of service anchored in the supplier-oriented understanding of service yet. This lack of understanding of the service and the economic paradigm change causes a lot of problems in the areas of service productivity, service quality, and service innovation. Even though a new movement called service science started and rigorously pursues the way of enhancing the understanding of the economic change and service productivity, there is no framework that provides a unified view about the new role of service, service productivity, service quality, and thus service innovation. This study proposes a unified framework to provide a structured view about service provision and to facilitate the research on service. The framework is built on the concepts from previous studies about service marketing and service science: service life cycle and service networks including value activity network, resource integrator network, and capability network. We hope this study can be used as the basis for future studies on service science.

Applying Ubiquitous Computing Technology to Proactive and Personalized Decision Support System (유비쿼터스 컴퓨팅 기술을 적용한 차세대형 의사결정지원시스템)

  • Kwon, Oh-Byung;Yoo, Kee-Dong;Suh, Eui-Ho
    • Asia pacific journal of information systems
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    • v.15 no.2
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    • pp.195-218
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    • 2005
  • The emergence of ubiquitous computing environment will change the service architecture of business information systems such as Decision Support System(DSS), which will be a new application. Recent mobile DSSs allow the decision makers to be benefited from web and mobile technology. However, they seldom refer to context data, which are useful for proactive decision support. Meanwhile, ubiquitous applications so far provide restricted personalization service using context and preference of the user, that is, they do not fully make use of decision making capabilities. Hence, this paper aims to describe how the decision making capability and context-aware computing are jointly used to establish ubiquitous applications. To do so, an amended DSS paradigm: CKDDM(Context-Knowledge-Dialogue-Data-Model) is proposed in this paper. What will be considered for the future decision support systems when we regard ubiquitous computing technology as an inevitable impact that enforces the change of the way of making decisions are described. Under the CKDDM paradigm, a framework of ubiquitous decision support systems(ubiDSS) is addressed with the description of the subsystems within. To show the feasibility of ubiDSS, a prototype system, CAMA-myOpt(Context-Aware Multi Agent System-My Optimization) has been implemented as an illustrative example system.

Implementation of Business Logic Framework for Collaboration of Heterogeneous Service Systems in RFID/USN Environment (RFID/USN 환경에서의 이기종 서비스 시스템 간 협업지원을 위한 비즈니스 로직 프레임워크 구현)

  • Chang, Jun-O
    • The Journal of Society for e-Business Studies
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    • v.14 no.3
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    • pp.71-85
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    • 2009
  • Nowadays the research and development of various middleware for the ubiquitous computing environment has been demanded and many application services have been provided. The practical ubiquitous computing environment is the world where a variety of services based on RFID/USN devices are integrated with each other and make synergy effects all together. In the end user perspectives, there should be a middleware platform and business logic framework collaborating various services all together to satisfy the user requirements. In addition, the platform should provide the user to describe a scenario based on various event to maximize the collaboration. In this paper, we have proposed business logic framework which is supporting collaboration between heterogeneous service systems based on the user's scenario. We have also tried to show the efficiency and scalability of the proposed framework by providing the result of a couple of tests.

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A Study on the Characteristics of Methods for Experiencing Contents and Network Technologies in the Exhibition space applied with Location Based Service - Focus on T.um as the Public Exhibition Center for a Telecommunication Company - (위치기반서비스(LBS) 적용 전시관의 콘텐츠 체험방식과 기술특성에 관한 연구 - 이동통신 기업홍보관 티움(T.um)을 중심으로 -)

  • Yi, Joo-Hyoung
    • Korean Institute of Interior Design Journal
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    • v.19 no.5
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    • pp.173-181
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    • 2010
  • Opened on November 2008, as the public exhibition center of a telecommunication company, T.um is dedicated for delivering the future ubiquitous technologies and business vision of the company leading domestic mobile communication business to the global expected clients and business partners. Since the public opening, not only over 18,000 audiences in 112 nations have been visiting T.um, but also the public media have been releasing news regarding the ubiquitous museum constantly. By the reasons, T.um is regarded as a successful case for public exhibition centers. The most distinguished quality of the museum is established by the Location Based Service technology in the initial construction stage. A visitor in anyplace of T.um can be detected by digital devices equipped GPS systems. The LBS system in T.um allows visitors to get the information of relevant technologies as well as the process of how to operating each content at his own spots by smart phone of which wireless network systems make it possible. This study is focusing on analyzing and defining the T.um special qualities in terms of technologies to provide the basic data for following exhibition space projects based on LBS. The special method of experiencing contents can be designed by utilizing the network system applied to T.um in the planning stage.

A Study on the Improvement of the Raw and Institution for Construction and Operation of u-City Service (u-City 서비스 구축 및 운영을 위한 법제도 개선에 관한 연구)

  • Park, Soon-Hyung
    • 한국IT서비스학회:학술대회논문집
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    • 2009.05a
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    • pp.449-452
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    • 2009
  • The vision of u-City is an implementation of ubiquitous environments that makes anybody to be able to access the source of information and knowledge in anywhere and anytime with any methods. It is necessary to study the law and institution of u-City about a role of the government and local governments to have a new growth power. We need to improve the related law and institution with standardization of u-City service to regulate and coordinate diversity of main organ and business area. In this paper, we select service modes to consider the priority order of service and suggest a reform measure of law and institution classified by service models

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Design and Implementation of Ship Application System for Maritime Service Utilizing onboard Ship Collected Data (선내 수집데이터를 활용하는 선박 및 육상 서비스를 위한 선박용 어플리케이션 시스템 설계 및 구현)

  • Kang, Nam-seon;Kim, Yong-dea;Kim, Sang-yong;Lee, Bum-seok
    • Journal of Advanced Navigation Technology
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    • v.20 no.2
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    • pp.116-126
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    • 2016
  • In this study, has designed the ship application system for efficient data integration management of onboard ship and shore application/service utilizing data collected onboard ship, and has implemented the module. In order to supports onboard ship and shore service utilizing onboard ship collected data and provide a easy to access among individual devices, the ship application system applied the XML structure of ISO 16425 and the data sharing system model discussed in IALA, and the common module for system operation, a windows service for data collection/integral management, and web service module for management has been implemented.

Factors Affecting User Acceptance of Mobile Commerce Services

  • Jun, Jungho;Lee, Kyoung Jun;Kim, Byung Gon
    • Asia pacific journal of information systems
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    • v.26 no.4
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    • pp.489-508
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    • 2016
  • Growth in the use of mobile commerce services (MCS) as an enabler to conduct business more effectively has been phenomenal. Technology acceptance model (TAM) has been applied in different contexts to examine a wide range of information technology. As more and more companies are finding ways to utilize MCS, an important issue is to understand what factors will affect the decisions of consumers in adopting the services. Based on TAM with two additional groups of external factors (i.e., service-related factors [ubiquitous access and contextual service] and technology-related factors [perceived security risk and network connectivity]) that are theoretically justified to affect both perceived usefulness and perceived ease of use, which are also considered, a research model for the investigated technology acceptance was developed and empirically examined. The major results of this study are as follows. First, ubiquitous access affects perceived usefulness and perceived ease of use. Contextual service affects perceived usefulness. Second, perceived security risk affects perceived usefulness and perceived ease of use. Finally, network connectivity affects perceived usefulness and perceived ease of use.

Connectivity and Mobility: Two Dimensions in Tapping the Opportunities for Mobile Business

  • Park, Chul-Woo;Yang, Hee-Dong;Ahn, Joong-Ho
    • Proceedings of the CALSEC Conference
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    • 2004.02a
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    • pp.355-377
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    • 2004
  • Mobile business, noticed as a constructive alternative for e-commerce and e-business, has been diversely defined and conceptualized. This study develops a comprehensive framework for the sake of clearing such a havoc of conceptual deluge. The framework for the comprehensive understanding of e-business (including m-business) consists of two dimensions: connectivity and mobility. These two dimensions represent to overcome the constraints of time and place in business transactions, respectively. Various cases for each combination of these two components are explained for clear understanding of this framework. By this framework, we can understand the value that Location-Based Service (LBS) brings anew to e-business services.

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New Paradigm of e-Logistics System Management - An Proactive u-Logistics System Based on Ubiquitous Technology -

  • Hwang Heung-Suk;Cho Gyu-Sung
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.05a
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    • pp.153-158
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    • 2006
  • The emergence of ubiquitous autonomic computing and network environment will change the service architecture information system which will be a new application area in SCM/logistics systems. In this study we surveyed the technical trend map of ubiquitous and its application in SCM/logistics support system design. We described the evolutional model of ubiquitous computing community for SCM/logistics system. It is consisted of three view points; self-growing, autonomic, and context-aware, which will allow the decision makers to be benefited from web and mobile technology and are useful for proactive SCM/logistics support system. Finally, we suggested a cooperative research planning for the development ubiquitous system between the government research center, university, and industry research activities.

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