• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2008년도 춘계학술대회
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• pp.1072-1077
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• 2008

This study is aimed at proposing a new approach to designing UDSS (Ubiquitous Decision Support System) which allows context-awareness and connectivity. In the previous studies, the need to design UDSS and analyze its performance empirically was raised. However, due to the complexity of empirical approaches, there is no study attempting to tackle this research issue so far. To fill this research void, this study proposes a Mobile Delivery System (MDS) as a form of UDSS, empirically analyzing how users perceive its context-awareness and connectivity functions. Especially, to add more rigor to the proposed approach to know how much it works well in the decision-making contexts, we considered three decision making phases (intelligence, design, choice) in the research model. With the valid questionnaires collected from 340 users of the MDS, we induced statistically proven results showing that both context-awareness and connectivity of the proposed UDSS (or MDS) influence the decision making steps positively and then contribute to improving the decision making quality.