• Smart Media Journal
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• v.8 no.3
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• pp.70-79
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• 2019

Implementing UX design that meets user expectations has become an important variable that determines the prominence of smart home appliances. This study addresses the UX design evaluation issues in mobile application development of smart home appliances. As an experimental research subject, the UX design evaluation contents were set up for the mobile application of , the demand of which is surging recently. The purpose of the research is to explore the significance of the UX design user evaluation method in smart home applications, and to suggest how to achieve the mixing of quantitative and qualitative evaluation methods. The main findings are as follows. First, we found that user evaluation can positively impact the direction of UX design. Secondly, we found that the mixing of 'quantitative' and 'qualitative' methods works complementarily to UX design evaluation. Research implications are as follows. The UX design evaluation process can be performed efficiently as long as we distinguish between the roles of quantitative evaluation and qualitative evaluation. For example, through qualitative evaluation such as 'Honeycomb model', can be identified in terms of 'exploratory', and through qualitative evaluation such as 'in-depth user interview', can be identified in terms of 'assessment' and 'validation'.

• The Journal of the Korea Contents Association
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• v.20 no.4
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• pp.99-110
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• 2020

Recently, as User Experience (UX) is considered as an important concept in the service design process of various fields, securing usability of Enterprise UX, UX developed for professional users, is acknowledged as an essential factor to increase work efficiency. The interface of Enterprise UX is complex and technically difficult for it is targeted for professional users. Thus, creating problems with complicated planning and relatively insufficient concerns regarding usability due to emphasis on development efficiency. It is necessary to consider various methods of usability, regarding further improvement is arduous in aspects of development and the cost. Therefore, this study aims to define the concept and specificity of Enterprise UX to improve usability and system effectively, and verify the main factors that reduce the usability of Enterprise UX. The evaluation of the research enterprise service, RDP (Research Data Platform), was conducted to establish and verify hypothesis. Furthermore, an independent evaluation standard for Enterprise UX is proposed after testing speculating factors that lower the usability of Enterprise UX. It is expected to utilize the Enterprise UX usability criteria defined through this study as a base data in enhancing usability and in designing Enterprise S/W.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.274-276
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• 2021

As artificial intelligence develops rapidly, we can experience it in our everyday life such as with medical, education, and game applications. Traditional SW services were programmed explicitly by the intention of the programmer, and we have conducted evaluation on it. However, due to the uncertianty of AI services, risk follows to the products. Therefore, UX evaluations need to be different from traditional UX evaluations. Therefore, in this paper we suggest a AI-UX framework that consideres the task delegability, UX evaluations metrics, and individual differences.

• Journal of Korean Society for Quality Management
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• v.49 no.2
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• pp.127-143
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• 2021

Purpose: Smart Safety Living Lab is a Living Lab facility, constructed and operated by KITECH in Korea, to support the user experience(UX) evaluation, planning and certification of smart safety products and services. The purpose of this study is to develop a UX evaluation methodology that accommodates the characteristics of the Living Lab and smart safety products and services for a systematic and efficient UX evaluation in the Smart Safety Living Lab. Methods: A generic model of UX evaluation was first derived based on a review of related literature. Then, the generic model is revised to accommodate the characteristics of the Smart Safety Living Lab and smart safety products and services, resulting in the UX Evaluation Methodology for Smart Safety Living Lab (SSLL-UXEM). Results: The developed SSLL-UXEM consists of a structured process for UX evaluation, a guideline for conducting each step of the process, and a set of forms for recording the major evaluation results in each step. Conclusion: SSLL-UXEM can help to enhance the efficiency of the UX evaluation process and the consistency of the UX evaluation results. SSLL-UXEM is also expected to serve as a basis for UX evaluation in various living lab environments in the future.

• International journal of advanced smart convergence
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• v.6 no.4
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• pp.26-32
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• 2017

In this study, we showed understanding and production ability of the interface about internet, operating system, contents, and devices. This study aimed to make a list of 18 items in 4 areas for basic knowledge of UI/UX, establishment of design research, design concept, and design production for 22 sophomore, junior and senior students in IT departments, and the results of understanding were divided into three groups of excellent, normal, and insufficient, and evaluated. It was found that excellent was 18.39%, average was 38.52% and insufficient was 43.07%. Therefore, 18.39% of the students understood UI/UX, and 81.61% of students did not understand UI/UX well. In particular, in the comparison analysis of four areas, the design research area was 44 points, the design content area was 29 points, and the design production area was 11 points which was found to be the lowest. Next, the 10 evaluation items in the mobile UI/UX build guide evaluation were evaluated in the same way as the UI/UX understanding, and the excellent score was 3 points, the average score was 73.3 points, and the poor score was 155 points. The UI/UX build guides showed worse evaluation than UI/UX understanding. Therefore, to cultivate UI/UX understanding and content production ability, UI/UX experts should be fostered with professional course organization and systematic curriculum.

• Journal of Korean Society for Quality Management
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• v.50 no.4
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• pp.679-700
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• 2022

Purpose: Smart lighting adjusts brightness and color temperature according to weather, the user's activity, mood, etc. This study performed user experience(UX) evaluation of smart lighting in a living lab. The purpose of evaluating UX and analyzing the evaluation results is to improve user-friendliness and market competitiveness of smart lighting Methods: A living lab is a virtual or physical space where various stakeholders participate to develop, verify, and evaluate products, services, or systems in a real-life environment. In this study, an environment of using smart lighting was established in the Smart Safety Living Lab. Subjects performed UX evaluation after interacting freely with smart lighting in the Smart Safety Living Lab. Results: As a result of UX evaluation, it was confirmed that UX was overall excellent and subjects were satisfied with setting a desired indoor mood through smart lighting. However, operating the switch of smart lighting may be difficult due to its complexity, and it is needed to improve some functionalities such as the brightness range provided by smart lighting. Conclusion: This study is expected to contribute to establishing the way of UX improvement of smart lighting. This study is also expected to contribute to developing smart lighting as a high-quality product by reflecting the subjects' needs and UX derived in a real-life environment.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.21 no.7
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• pp.1386-1392
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• 2017

With the active usage of digital media, the importance of and the interest in User Interface (UI)/User Experience (UX) have been increasing. This study proposes the development of design evaluation model to utilize the quality analysis model as a basis if there were to be a development of mobile education application. Main factors of the design evaluation model, which is based on User Value analysis, influence users' attitudes and intentions in continuing their uses of a mobile education application. The employment of the design evaluation factors onto the existing agile method's development stage, therefore, would provide an optimal UX environment for the application. This application not only will increase the satisfactions of consumers, but also will have positive impacts on their intentions in continuing their uses of a mobile education application.

• Journal of Service Research and Studies
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• v.6 no.2
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• pp.185-199
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• 2016

Smart phone market launched Apple iPhone, and mobile devices having various sizes and operating system began to be enabled. The users search the necessary contents any time and everywhere by a smart phone. And they can use various contents immediately such as information, videos, music etc. Recently, digital devices including mobile has become a large proportion of in everyday life. Therefore, UI/UX which is responsible for the communication between the user and the mobile device is very important. It has been recognized as an important factor for users to determine how easy to use the mobile device. In this paper, it is discussed how to minimize the inconvenience of use while improving the convenience of the UI / UX that make up the mobile web. Then, it is presented an evaluation criteria of Mobile Web UI/UX for improving the usability of the mobile device.

• Journal of The Korean Association of Information Education
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• v.19 no.1
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• pp.77-86
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• 2015

The purpose of this paper is to give the opportunity to explore the career in UX(User Experience) designer and presents how to teach for UX design that is stressed in IT industry recently. We develop the textbook which is for 3 class periods for STEAM career exploration of UX designer for K-3 and K-4 students considering their students' intellectual level, prior knowledge and interests. We will offer this program to K-3 and K-4 students, soon. It will be expected that students can accept the knowledge about UX design and explore the career for UX designer.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.10a
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• pp.259-261
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• 2021

In this paper, VR smart factory XR content tailored to process execution scenarios was produced to reflect the characteristics of XR content, which is highly dependent on HDM, unlike general-purpose content software for UX/UI design and usability evaluation of digital twin-based XR content in manufacturing. HMD equipment called Qculus Quest2 was used to perform the process execution task scenario for XR content, and content production was made through Unity Engine and SteamVR Plugin.