• Title/Summary/Keyword: Tourists

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Effect of Service Education of Korean Restaurants' Employees on Service Orientation and Organizational Effectiveness (한식당 종사원의 서비스 교육이 서비스 지향성과 조직유효성에 미치는 영향)

  • Song, Kyeong-Suk
    • The Journal of the Korea Contents Association
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    • v.11 no.5
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    • pp.433-448
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    • 2011
  • In this study, an empirical analysis was made with intent to establish an appropriate marketing business strategy for customers by inquiring into the effect of service education of 250 Korean restaurant employees, who provide services for foreign tourists in Seoul area as professional customers, on service orientation and organizational effectiveness. The result is summarized as follows. The effect of service education of Korean restaurants' employees on service orientation showed that the typicality, reliability, confidence and empathy have a positive effect on the service orientation. For the effect of service orientation on organizational effectiveness, the service orientation had a positive effect on the job satisfaction and organizational effectiveness. In other words, it was proven that the typicality, reliability, confidence and empathy of employees education are key mechanisms in improving their behaviors and attitudes to aim for important customer-centered services. Consequently, the backup of these attitudes and customer-oriented behaviors can be connected to the increase of productivity, which enhances the organizational effectiveness.

Implementation of smart chungbuk tourism based on SNS data analysis (SNS 데이터 분석을 통한 스마트 충북관광 구축)

  • Cho, Wan-Sup;Cho, Ah;Kwon, Kaaen;Yoo, Kwan-Hee
    • Journal of the Korean Data and Information Science Society
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    • v.26 no.2
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    • pp.409-418
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    • 2015
  • With the development of mobile devices and Internet, information exchange has actively been made through SNS and Blogs. Blogs are widely used as a space where people share their experience after their visit to tourist attractions. We propose a method of recommending associated tourist attractions based on tourists' opinions using issue analysis, association analysis, and sentimental analysis for various online reviews including news in order to help to develop tour products and policies. The result shows that north area of Chungbuk province has been selected as issue attractions, and associated attractions/keywards have been identified for given well-known attraction. Positive/negative opinion for review texts has been analyzed and user can grasp the reason for the sentiments. Multidimensional analysis technique has been integrated to derive additional sophisticated insights and various policy proposal for smart tourism.

A Study on Traditional Landscaping Method in the Water Space of Unrestored in Suwon Hwaseong (수원 화성 미복원 수(水) 공간의 전통조경 조성방법 연구)

  • Paek, Chong-Chul
    • Journal of the Korean Institute of Traditional Landscape Architecture
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    • v.38 no.1
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    • pp.21-27
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    • 2020
  • Completed in September 1796, Suwon Hwaseong Fortress is a defense facility with 49 facilities spanning 5,744m. During the Japanese occupation and the Korean War, many buildings and walls were damaged, and in 1975, it was restored to its current state through the restoration and restoration project in Suwon. Six of the entire facilities have not been restored by urbanization, of which the restoration of water spaces, including ditches buried in the ground, could be used as a place of rest and viewing for visitors. Tourists visiting Suwon Hwaseong, are satisfied with exploring the historic sites, but feel insufficient for enjoying the natural scenery around the castle. The best way to create a natural landscape in Suwon Hwaseong, where urbanization has been developed, is to create a water space to make you feel the traditional garden. Therefore, the location, shape, and functions of the unrestored water space of Hwaseong Fortress were analyzed through the analysis of 『Hwaseong Seongyeog Uigwe』 and 『Hwaseong Full Map』. The purpose of this study is to derive the traditional landscaping method by analyzing the characteristics of water space.

Personalized Itinerary Recommendation System based on Stay Time (체류시간을 고려한 여행 일정 추천 시스템)

  • Park, Sehwa;Park, Seog
    • KIISE Transactions on Computing Practices
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    • v.22 no.1
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    • pp.38-43
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    • 2016
  • Recent developments regarding transportation technology have positioned travel as a major leisure activity; however, trip-itinerary planning remains a challenging task for tourists due to the need to select Points of Interest (POI) for visits to unfamiliar cities. Meanwhile, due to the GPS functions on mobile devices such as smartphones and tablet PCs, it is now possible to collect a user's position in real time. Based on these circumstances, our research on an automatic itinerary-planning system to simplify the trip-planning process was conducted briskly. The existing studies that include research on itinerary schedules focus on an identification of the shortest path in consideration of cost and time constraints, or a recommendation of the most-popular travel route in the destination area; therefore, we propose a personalized itinerary-recommendation system for which the stay-time preference of the individual user is considered as part of the personalized service.

A floristic study of Donggeom-do (Isl.), Ganghwa-gun, Korea

  • Kim, Sun-Yu;Lee, Byoung Yoon;Kim, Jung-Hyun
    • Journal of Species Research
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    • v.2 no.2
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    • pp.203-222
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    • 2013
  • The district of Ganghwa-gun in the western coast (Seohae) of the Korea is consisted of several islands, Ganghwa-do, Seokmo-do, Gyodong-do, Jumun-do, Boreum-do, Seogeom-do and Donggeom-do. Since several islands of them were connected to mainland of Korea by bridges, the islands attract a lot of tourists from Seoul, Incheon and Gyeonggi-do areas. Construction of new roads, pensions, resort areas and restaurants provided economical benefits to local residents while natural vegetation of these islands has deteriorated continuously. Before biodiversity of vascular plants in these regions is damaged seriously by human impacts, it is needed to conserve original vegetation of the islands for restoration and monitoring in the future. Therefore, the primary purpose of the study is to clarify the flora of Donggeom-do, belonging to Ganghwa-gun. From the 15 times of field trips to the island, we have collected a number of vascular plants, 512 taxa in total, including 110 families, 329 genera, 449 species, six subspecies, 52 varieties, four forms and one hybrid. Of 512 taxa investigated, we have identified 12 taxa to be endemic to Korea. Six taxa were endangered or rare species which were designated by the Ministry of Environment and Korea Forest Service, respectively. 25 taxa were recognized as floristic regional indicator species designated specially by the Ministry of Environment. Seven species have shown their northern or southern distributional limit ranges, and 29 taxa were recognized as halophytes. The naturalized plants were identified as 55 taxa, and their naturalization ratio was 10.7%.

A Study on the Development of Apron Design for Cultural Tourism Souvenirs - Focused on Jeonju Makgeolli Research Center - (관광 기념품용 앞치마 디자인 개발 - 전주막걸리연구센터 사례를 중심으로 -)

  • Kim, Juyeon;Lee, Hyojin;Yang, Arang
    • Korean Journal of Human Ecology
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    • v.21 no.6
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    • pp.1161-1172
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    • 2012
  • The recent trend in tourism souvenirs has shifted from traditional products to modern, practical, and budget oriented products. As a result, tourism souvenirs that meet the changing demands of consumers need to be studied and developed. Aprons are one of the most important accessories worn for housework, and are also an important part of uniforms worn at restaurants and hotels. As a result, aprons typify the characteristics of makgeolli - practical products that meet the needs of modern consumers. Therefore, the development of tourism souvenirs targeting tourists that seek Jeonju Makgeolli is expected to bring substantial social and economic benefits. The purpose of the study is to develop designs for aprons for promotional and tourism souvenirs for the Jeonju Makgeolli Research Center. The research has been conducted with a survey on design preferences of aprons, design proposals, production of actual aprons, and selection of the final design. The study is empirical in nature and realistic in scope since it is anticipated that the trial and manufacture of aprons will be commercialized as tourism souvenirs. It is expected that aprons, which can be produced at low cost, will meet the needs of recent consumers who prefer elegant, modern, and practical goods as compared to simple and bland folk crafts or traditional products. More studies and research on the development of designs of aprons as tourism souvenirs is expected to be conducted based on this study.

Prosperity of Korea Casino Industry (한국 카지노산업의 발전 방안)

  • Lee, Jung-Chul;Shin, Chul-Ho
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.218-225
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    • 2008
  • The flow of world casino industry come to function of resort, theme park and convention. Thus, Current casino industry coming to total entertainment. But our casino industry impose legal controls on speculation industry till now. So, This is study on the casino industry with tourism. Result of this study presents thirds proposals. First, We have to a correct understanding about casino industry is not speculation industry but tourism industry. Seconds, We have to strengthen the competitiveness of our casino on international markets. For example, Introduce new advanced technology, Improve the nation’s foreign investment environment and Strengthen the competitiveness. Thirds, Constant efforts of casino business and government for attract foreign tourists to casino business.

Effect about Medical Tourism's Choice Attributes of Involvement on the Hallyu (한류관여도의 의료관광속성에 관한 영향)

  • Lee, Jong-Joo;Jung, Min-Eui
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.463-475
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    • 2014
  • Medical tourism which is considered a new growth engine of the 21th century has been rapidly developing in the both quantity and quality. However, medical tourism products offered by our country are not enough to be differentiated according to the need of medical tourists. This study tried to search for the solutions in the medical tourism attributes. This confirmed whether the involvement of Hallyu(Korean wave) which has been growing steadily since 2000 affects medical tourism or not. For these purposes, there were 5 hypotheses set and empirical analysis was conducted through a survey. SPSS 20.0 statistical program was used for the empirical analysis and the established hypotheses were all adopted as a result of verification. It was thus confirmed that the involvement of Hanrye affected medical tourism attributes, satisfaction and behavioral intentions. Also, medical tourism attributes affected satisfaction and behavioral intentions.

New Mathematical Model for Travel Route Recommendation Service (여행경로 추천 서비스를 위한 최적화 수리모형)

  • Hwang, Intae;Kim, Heungseob
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.3
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    • pp.99-106
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    • 2017
  • With the increased interest in the quality of life of modern people, the implementation of the five-day working week, the increase in traffic convenience, and the economic and social development, domestic and international travel is becoming commonplace. Furthermore, in the past, there were many cases of purchasing packaged goods of specialized travel agencies. However, as the development of the Internet improved the accessibility of information about the travel area, the tourist is changing the trend to plan the trip such as the choice of the destination. Web services have been introduced to recommend travel destinations and travel routes according to these needs of the customers. Therefore, after reviewing some of the most popular web services today, such as Stubby planner (http://www.stubbyplanner.com) and Earthtory (http://www.earthtory.com), they were supposed to be based on traditional Traveling Salesman Problems (TSPs), and the travel routes recommended by them included some practical limitations. That is, they were not considered important issues in the actual journey, such as the use of various transportation, travel expenses, the number of days, and lodging. Moreover, although to recommend travel destinations, there have been various studies such as using IoT (Internet of Things) technology and the analysis of cyberspatial Big Data on the web and SNS (Social Networking Service), there is little research to support travel routes considering the practical constraints. Therefore, this study proposes a new mathematical model for applying to travel route recommendation service, and it is verified by numerical experiments on travel to Jeju Island and trip to Europe including Germany, France and Czech Republic. It also expects to be able to provide more useful information to tourists in their travel plans through linkage with the services for recommending tourist attractions built in the Internet environment.

A Study on the Influence Factor Relationship of the Railway Tourism Policy for Job Satisfaction (철도관광정책 직무만족도 영향요인 연계성 분석)

  • Kim, Jung-Phyung
    • Journal of the Korean Society for Railway
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    • v.18 no.4
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    • pp.391-400
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    • 2015
  • This research used a survey of 350 staff members working at Korail with the purpose of analyzing influence factors for the railway tourism policy for job satisfaction; results were presented for the proposed factor. First, we selected the influence factor through precedent research related to the railway tourism policy. Second, the selected influence factor and the extent of satisfaction were used to determine whether or not any kind of difference existed according to individual attributes of the railway employees. Finally, we analyzed what the influence factor was between the category factor and the sub-category factor. In conclusion, it was found that government subsidy had a meaningful correlation with infrastructure expansion and the improvement of the railway business as it is connected to tourism efficiency. Human resources have a meaningful correlation with the needs of educational institutions and the retaining of talent. Railway tourism production has a meaningful correlation with railway tour production as it is conducted to satisfy tourists and the consortium. The shift of viewpoint has a meaningful correlation with the escape from the peace-at-any price principle and demand forecasting.