• 농촌지도와개발
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• 제21권4호
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• pp.909-937
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• 2014

본 연구의 목적은 생태체험마을 속성이 방문객의 만족에 미치는 영향을 분석하는 것이다. 이를 위해 전국 8개의 생태체험마을에 방문한 20세 이상의 방문객 254명과 초등학생 방문객 252명을 대상으로 분석하였다. 요인분석결과 생태체험마을의 속성은 프로그램 서비스, 시설, 마을환경으로 나타났다. 생태체험마을 방문 만족에 영향을 미치는 속성을 분석하기 위해 다중회귀분석을 실시한 결과, 생태체험마을을 방문한 성인과 초등학생의 만족을 향상시키기 위해 마을사람들의 친절성, 체험 지도자의 설명, 재미있는 프로그램, 유익한 프로그램, 맛있는 음식, 도시에서 경험할 수 없는 좋은 프로그램과 이용하기에 편리한 시설, 깨끗한 시설, 체험과 관련하여 잘 준비되고 갖추어진 시설, 다치지 않도록 안전한 시설 등이 중요함을 알 수 있다. 그리고 초등학생의 경우, 마을환경도 만족에 영향을 미치는 것으로 나타나 아름다운 풍경, 신선하고 깨끗한 공기, 편리한 교통 등도 중요하다는 것을 알 수 있다. 생태체험마을 운영자들은 방문객의 연령을 고려한 생태체험마을의 프로그램 서비스, 시설, 마을환경에 대한 전략을 차별화하여 수립 운영할 필요가 있다.

• 복식문화연구
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• 제24권6호
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• pp.854-872
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• 2016

The purpose of this paper is to examine the effect that Chinese tourists' perceptions of beauty products and their friendliness toward Korean culture have on beauty tourism, particularly on Chinese tourists' intent to purchase, re-purchase, and recommend beauty products. Between the 10th and 21st of June, 2016, a total of 277 questionnaires were distributed in Seoul, Busan, and Daegu using SPSS 21.0. Cronbach's ${\alpha}$ was undertaken to test the reliability of the questions and an analysis of the frequency, factors, t-test, and Sobel test used in the study. Korean beauty was derived from two factors: "product favorability" and "product excellence and credibility." Product favorability had a significant effect on the intent to purchase, as did participants' friendliness toward Korean culture. Re-purchases and the intent to recommend beauty products were also significantly affected. In the relationship between the perception of beauty products and the intent to purchase, the study revealed partial mediation effects of the participants' friendliness toward Korean culture on product favorability and complete mediation effects on product excellence and credibility. Friendliness toward Korean culture had partially mediated the effect that product favorability had on the intent to re-purchase and recommend. Tourists' friendliness toward Korean culture had complete mediation on the effect that product excellence and credibility had on the intent to re-purchase and recommend. According to the Gender Equality and Family Act, the difference between buying and selling beauty depends on the difference between purchase and intentions. Friendliness toward Korean culture has become an important variable thanks to product superiority and reliability.

• 디지털융복합연구
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• 제16권2호
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• pp.327-334
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• 2018

본 연구는 평창 동계올림픽 이후 올림픽 배후시설을 활용하여 평창지역축제와 연계한 관광객 재유치 방안에 관한연구로서 국내외 성공적인 축제사례분석을 통하여 지역축제 발전방향 제안에 목적이 있다. 1차연구 방법으로는 선행사례 및 문헌연구로 국내외 유명축제 사례를 분석하였으며 2차적으로 통계청, 문화관광부 등 통계자료를 활용하여 내용을 보완하였다. 따라서 사례분석을 통해 도출한 축제 전략의 필수적 요인을 올림픽 배후시설과 활용과 연계하여 기존 평창지역의 송어 축제 및 눈꽃축제에 도입하는 방안을 제시하고자 한다. 이를 통해 올림픽 배후시설 활용도 증가와 지역축제 발전과 더불어 나아가 평창의 지역경제 활성화에도 이바지할 수 있다. 또한, 본 연구를 바탕으로 평창동계 올림픽 이후에 지역 축제를 통한 관광객 재유치 방안을 위한 참고 자료로 사용될 것을 기대하며, 이후에 진행될 후속연구에 도움이 되길 기대한다.

• 한국의류학회지
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• 제39권4호
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• pp.625-639
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• 2015

The number of Chinese tourists visiting Korea has rapidly increased over the last decade. It is important to understand Chinese consumption patterns and shopping behavior because they have become major customers in the Korean fashion market. This study focuses on how Chinese tourists feel while shopping in Korea and how emotions influence their attitude towards purchased products. We examine how planned purchase and unplanned purchase impact shopping emotions and product usage satisfaction. A survey was conducted on 550 women between 20 and 60 years of age who have visited Seoul more than once with an online panel from an international survey firm. Data are analyzed using structural equation modeling by AMOS 20.0. Respondents were asked to recall most impressive fashion product that they bought in Korea during their recent visit and to answer if it was a planned or unplanned purchase. This study also measures emotions during product purchases and usage satisfaction. The respondents are categorized into heavy and light buyers according to purchasing power to determine the moderating effects of purchase amount. The results indicate that planned purchases tend to deliver positive emotions that enhance product usage satisfaction. In the case of unplanned purchases, without the mediating role of positive shopping emotions, it has a negative impact on product attitude and shows the importance of positive emotions during shopping. The influence of unplanned purchases on shopping emotions or product attitude in light buyers is not significant for the moderating effect of purchasing power. Only planned purchases trigger product usage satisfaction when it is mediated by positive emotions.

• 한국항해항만학회지
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• 제33권10호
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• pp.757-769
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• 2009

본 연구는 어촌지역의 미래 관광수요를 예측하고 어촌지역 관광을 활성화시킬 수 있는 지방정부의 정책적 방안을 탐색하는 것을 목적으로 하고 있다. 연구는 강원도 동해안 지역을 중심으로 이루어 졌다. 분석은 시계열 분석과 그 지역 관광객을 대상으로 한 설문조사를 통해 수행되었다. 분석결과, 동해안 어촌지역의 내국인과 외국인 관광객은 모두 증가되어 왔지만, 그 지역은 그러한 증가되는 관광수요를 지역경제 성장으로 흡수할 정도로 충분히 수용하지는 못해왔다. 그 지역의 미래 내 외국인 관광수요는 꾸준히 증가될 것으로 예측 되었다. 그러나 과거의 증가율에 비하면, 그 증가율은 특히 외국인 관광객의 증가율은 그다지 긍정적으로 평가되기 어렵다. 이런 분석 결과를 통하여, 그 지역의 관광 활성화에 도움이 될 수 있는 지방정부의 정책적 시사점을 몇 가지 발견 하였다.

• 한국콘텐츠학회논문지
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• 제11권11호
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• pp.444-456
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• 2011

본 연구의 목적은 크게 3가지로 요약할 수 있다. 첫째, 한국을 방문한 미국, 일본, 중국관광객들 사이에 한국에서의 신기성 경험, 심리적 거리, 만족도에 대한 차이가 존재하는지 조사하기 위한 것이다. 둘째, 신기성 경험이 관광객들의 관광경험 만족도에 어떠한 영향을 미치는지 조사하기 위해서이다. 셋째, 관광객들이 한국에 대해 인식하는 심리적 거리가 신기성 경험에 어떠한 영향을 미치는지 이해하기 위해서 이다. 이러한 연구목적들을 달성하기 위해 한국방문을 마치고 떠나는 미국, 일본, 중국관광객들을 대상으로 인천공항 출국장에서 설문조사를 실시하였고, 최종적으로 307개의 유효한 설문지를 회수하였다. 실증 분석결과에 따르면, 관광객들이 인식하는 한국에 대한 심리적 거리, 신기성 경험정도, 만족도는 국적별로 유의한 차이가 있는 것으로 나타났다. 덧붙여, 관광객이 인식하는 심리적 거리는 신기성 경험에 영향을 미치는 것으로 나타났으며, 신기성 경험은 관광객의 만족도에 긍정적인 영향을 미치는 것으로 나타났다. 이 연구의 결과는 재정립된 신기성 개념을 통하여 관광객 행동을 이해하는데 기여하고 있다.

• 디지털융복합연구
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• 제14권2호
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• pp.115-122
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• 2016

부가가치세 사후면세제도(Tax-Refund System)는 외국인 관광객을 대상으로 부가가치세, 개별소비세, 교육세를 면세해주는 제도로 상품 할인 효과가 있어 이를 이용하는 외국인 관광객의 수도 지속적으로 증가하고 있는 추세이다. 그러나 Tax-Refund 서비스를 이용하려면 물품 구매 후 종이로 발급된 환급전표를 보관해야 하고, 환급창구에서도 절차가 복잡하고 접근성이 떨어져 Tax-Refund 서비스를 이용하는데 불편함이 존재해 왔다. 이러한 문제점을 인식한 K사는 Tax-Refund 서비스의 불편을 해소할 수 있도록 정보시스템(Information Systems)을 구현하여 Tax-Refund 서비스의 복잡하고 불편한 절차를 간소화시키고 개선하여 외국인 관광객의 쇼핑 편의를 도모할 수 있게 하였다. 이러한 K사의 사례는 정보시스템이 경쟁우위를 달성하는데 필수적인 요소임을 보여주고 있는 좋은 사례이다.

• 산경연구논집
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• 제10권7호
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• pp.83-89
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• 2019

Purpose - It is a very important issue for the Korean tourism industry to increase tourism revenue by attracting foreign tourists. Although Japanese tourists have been an important part of the Korean tourism industry for a long time, the level of tourist satisfaction including accommodation has been at the worst compared to other foreign visitors, which strongly requires concrete solutions. Therefore, this study focuses on improving the satisfaction level of Japanese visitors in the use of accommodation, and find out the influence of the managerial response. Research design, data, and methodology - In this study, customer review and managerial response of hotels in Seoul were collected from "Rakuten Travel" which is the most representative online travel agency in Japan. As a result of collecting data from 2016 to 2018, 6,190 customer reviews and 1,241 managerial responses from 120 hotels were used for analysis. In addition, information on the properties of 120 hotels, such as the number of rooms, classification, types of hotel facilities, types of room facilities, accessibility and prices, were collected. To test the hypotheses, moderated multiple regression analysis was conducted with SPSS 22.0. Results - It was found that only 25 sites, 20.8% of the total 120 sites, were implementing managerial response and average response rate was 66.42% among them. As a result of examining the main effects of the hotel attributes on the ratings, accessibility and price are confirmed as effective variables. We also found that the response rate has a significant moderate effect in both the accessibility and price. In other words, there was a significant difference in the influence of accessibility and price on the ratings depending on the response rate. Also, it was confirmed that the response rate is not a pure moderator variable but a quasi moderator variable. Overall, the evidences partially supported the hypothesis. Conclusion - It was possible to provide important suggestions to the hotel managers who were concerned about managing tourist satisfaction with accessibility problems. It was found that the accessibility problem could be overcome by increasing the response rate. It was also confirmed that high ratings can be more effectively achieved for high priced hotels by increasing the response rate.

• 한국농촌건축학회논문집
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• 제18권2호
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• pp.47-54
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• 2016

The objective of this study is to propose the principle and method of the spatial system modification for the compatibility of habitability and tourism convenience in cultural property villages. Based on the field survey on tourists' routes, activities and their durations in Oeam-maeul, the problems of conflict, between habitability/residents and tourism/tourists, and their causes are analyzed. And the modification principle and method of spatial system is proposed as follows; The basic principle of the spatial system modification is to respect the traditional hierarchy in village roads, between the main road and sub-roads, and the territoriality of settlement space that is typically differentiated as the social, individual, and ceremonial domains, from the front to rear part of settlement. With this principle, it is recommended to restrict the tour route to one that is composed of the main road and the periphery road of housing area, and some connecting sub-roads. based on the surveyed tourists's routes. And it is suggested that the tourist facilities, whether they are existing houses or newly built buildings, and the tourist programs are necessary for experience tourism to cultural property villages, and they are proposed to be placed along the restricted tour route.

• 동아시아경상학회지
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• 제1권2호
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• pp.29-41
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• 2013

Purpose: Today, travelers are provided large amount information which includes Web sites and tourist magazines about introduction of tourist spot. Many approaches have been proposed to analyze the large amount of available information with the aim of discovering the most popular Points of Tourist Interest and routes. However, it is not easy for users to process the information in a short time. Therefore travelers prefer to receive pertinent information easier and have that information presented in a clear and concise manner. Research Design, Data and Methodology: Whether you are looking for banks by company, foreign exchange services, free wireless hotspots, touristic attractions, campsites, supermarkets, restaurants, cinemas, The aim of POI Tourism Services is to enable tourists to find spots that only the locals know, giving the tourists opportunity to the tourists to explore new areas of the place like never before. This paper proposes find the scope for a personalized service for tourist "Special Interest Tourism" recommendation for tourists who travel within India & for the benefit of Foreign Nationals who visit the country. Results: The major focus of the study is to understand the demand for such a service being integrated into the conventional tour package. The major findings made during the course of the show that the market for "Special Interest Tourism" based services stands at approximately 63%. Travel today is mainly for the people from the middle income group having a fixed budget while traveling and would like economic travel solutions that fit their budget. Conclusion: This accounts for a major part of the market for the service. Most tourist prefer to go on week end getaways or trips that last more than a week, this means that a specialized trip plan based on the travelers interests is feasible with these type of travelers. Maximum demand for "Special Interest Tourism" based services would be during the festive seasons.