• Title/Summary/Keyword: Tourism Destination Switching Behavior

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The Structural Relationship between SNS Tourism Information Value, Perceived Risk, and Tourism Destination Switching Behavior (SNS관광정보가치와 지각된 위험, 관광지 전환행동 간 구조적 관계 연구)

  • Choi, Jae-Woo;Oh, Kyung-Taek;Lee, Chul-Jin
    • The Journal of the Korea Contents Association
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    • v.15 no.11
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    • pp.524-533
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    • 2015
  • This study aims to prove the value of SNS tourism information by confirming the relation between SNS tourism information and perceived risk and by verifying its influence on the intention to switch tourism destination. The data was collected from 302 tourists. For data analysis, SPSS 18.0 program and AMOS 18.0 were conducted. First, functional characteristics of SNS tourism information have been verified to have no relationship with the tourist's perception of risk, and therefore the functional tourism information is thought to cause individual motive regardless of tourist's perception of risk. Second, aesthetic value and economic benefits of SNS tourism information have been analyzed to reduce perceived risk of tourists. Third, a symbol of SNS Tourism information has proved to be an element that increases the risk perceived by tourists, indicating that various kinds of tourism information provided by other channels including SNS can serve as a momentum to make tourists recognize new risks the other way round as new tourism information is accumulated, which acts as new motivating factor.