• International Journal of Internet, Broadcasting and Communication
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• 제15권1호
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• pp.70-78
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• 2023

Culture is the soul of tourism, and communication is the key to the inheritance and development of tourism culture. Therefore, culture and communication are essential for the development of tourism. Digital media art is a new form of art that combines technical, artistic, and media-oriented elements. Its artistic expression and crossover communication capabilities drive its usage in cultural tourism communication. This paper examines the influence of digital media art on tourism culture communication and development by elucidating the concept and characteristics of tourism culture communication and digital media art, applying the theoretical knowledge of communication, and deriving the specific characteristics of digital media art on tourism culture in terms of the transmission-reception relationship, content, medium, and effect. The role and value of digital media art in disseminating and developing tourism culture are discussed. We aim to provide valuable insights for the dissemination of tourism culture.

• 한국콘텐츠학회논문지
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• 제12권2호
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• pp.439-452
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• 2012

본 연구는 관광마케팅커뮤니케이션 요인이 관광지 브랜드자산에 어떠한 영향을 주는가를 파악하기 위해 관광마케팅커뮤니케이션으로 관광지의 광고인식, 퍼블리시티노출, 구전경험의 세 요인을 설정하였고, 관광지 브랜드자산을 브랜드 인지도, 브랜드 이미지, 브랜드 충성도의 세 가지 요인으로 도출하여 각각의 영향관계를 파악하였다. 실증분석 결과 관광지 광고인식과 퍼블리시티 노출은 브랜드 이미지에 긍정적인 영향을 미치는 동시에, 관광지에 대한 구전경험은 브랜드 인지도, 브랜드 이미지에 모두 긍정적인 영향을 주는 것으로 도출되었다. 또한 브랜드 인지도와 이미지 모두 브랜드 충성도에 유의한 영향을 주는 것을 검증하였으며, 관광마케팅커뮤니케이션 요소 중 가장 큰 영향을 주는 주요 요인은 관광지에 대한 구전경험이라는 것을 실증분석을 통하여 확인하였다.

• 디지털융복합연구
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• 제14권4호
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• pp.193-200
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• 2016

본 연구는 체험관광객의 관광 소셜미디어 채널의 중요도를 분석하였다. 선행연구를 바탕으로 관광 소셜미디어 채널의 요인을 관광커뮤니케이션 모델, 관광협업모델, 관광콘텐츠공유모델, 관광엔터테인먼트모델 등으로 분류하였다. 계층적 의사결정 방법인 AHP를 이용하여 실증 분석한 결과, 중요도의 측정결과로서 관광커뮤니케이션모델이 상대적으로 가장 주요한 요인으로 도출되었으며, 관광콘텐츠공유모델, 관광협업모델, 관광엔터테인먼트모델 등의 순으로 중요도가 높은 것으로 나타났다. 또한 관광 소셜미디어 채널의 유형 14개의 전체평가요소 우선순위에서 관광커뮤니케이션영역의 소셜네트워킹의 중요도가 가장 높게 나타났으며, 다음으로 관광협업영역의 소셜뉴스, 관광커뮤니케이션영역의 마이크로블로그 등의 순으로 나타났다. 분석결과를 통해 체험관광객의 소셜미디어 채널 효율성 증대 및 활용 전략에 기여할 수 있을 것이다.

• International journal of advanced smart convergence
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• 제13권3호
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• pp.300-305
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• 2024

Smart tourism enhances communication between tourists and residents, improves quality of life, increases the utilization of local tourism resources, and helps manage cities efficiently. This paper analyzes recent issues and trends in smart tourism, derives key factors for activating smart tourism based on the analyzed data, and conducts research on promoting smart tourism. Using smart tourism as a keyword, data was collected through Textom. The collection scope included a total of 33,588 pieces of data related to smart tourism over the past year, from May 1, 2023, to May 1, 2024. The data was analyzed using text mining and social network analysis techniques. Through this analysis, the paper suggests directions for the development of smart tourism, enabling the activation of local tourism and effective urban management.

• The Journal of Asian Finance, Economics and Business
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• 제7권3호
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• pp.177-190
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• 2020

This study aims to present explicit findings from an internal perspective, namely the interaction patterns of marketing communication between pentahelix elements and testing the expectations of tourists towards tourism activities through a simulation model between variables. This study is divided into two methods of analysis, namely qualitative explorative, where the study aims to invest in communication patterns and patterns of interaction between pentahelix stakeholders in Sitiwinangun Tourism Village, West Java, Indonesia with involve 17 informants who came from pentahelix elements (Government, academics, community, business and media). Second, quantitative method to measure the extent of effectiveness rather than collaboration activities and the role of marketing communication to tourist satisfaction is done by an analytical approach involving 30 tourists through customer satisfaction surveys. The results of this study illustrate that the involvement of each pentahelix element has not been maximized. The pattern of interaction and communication between elements also shows the gap between interests, expectations, and reality. This study provides a real picture that to realize a tourism program that is profitable, holistic, and sustainable requires collaboration that is wrapped with transparent and interactive communication patterns. The marketing communication concept approach combined with collaboration theory between stakeholders can be useful for sustainable tourism.

• International Journal of Internet, Broadcasting and Communication
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• 제15권2호
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• pp.39-48
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• 2023

The purpose of this study is to revitalize ESG tourism in Bhutan by comparing and analyzing the ESG tourism status in Bhutan and the ESG tourism status in Korea. Big data analysis using text mining was performed by selecting "Bhutan ESG Tourism" and "Korea ESG Tourism" as keywords. The top 30 keywords were extracted through word purification, and based on this, data visualization was conducted through network analysis and Concor analysis between each keyword. As a result of the analysis, it was confirmed that Bhutan, unlike Korea, did not utilize it even though it had elements to incorporate ESG and the tourism industry into the country itself. As a result, since it is necessary to combine ESG elements owned by Bhutan and combine them with the tourism industry, we would like to suggest the direction of combining ESG and the tourism industry through this study.

• International Journal of Internet, Broadcasting and Communication
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• 제14권2호
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• pp.55-62
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• 2022

A smart tourism chatbot is needed as a user interface to efficiently provide smart tourism services such as recommended travel products, tourist information, my travel itinerary, and tour guide service to tourists. We have been developed a smart tourism app and a smart tourism information system that provide smart tourism services to tourists. We also developed a smart tourism chatbot service consisting of khaiii morpheme analyzer, rule-based intention classification, and tourism information knowledge base using Neo4j graph database. In this paper, we develop the Korean and English smart tourism Name Entity (NE) datasets required for the development of the NER model using the pre-trained language models (PLMs) for the smart tourism chatbot system. We create the tourism information NER datasets by collecting source data through smart tourism app, visitJeju web of Jeju Tourism Organization (JTO), and web search, and preprocessing it using Korean and English tourism information Name Entity dictionaries. We perform training on the KoBERT-CRF NER model using the developed Korean and English tourism information NER datasets. The weight-averaged precision, recall, and f1 scores are 0.94, 0.92 and 0.94 on Korean and English tourism information NER datasets.

• 융합경영연구
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• 제12권5호
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• pp.91-103
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• 2024

Purpose: This study analyses the key variables that influence tourists' intention to re-participate in wellness tourism. To this end, a theoretical model is developed that is grounded in the theories of perceived value and perceived risk. Additionally, this study segments the market based on tourists' health consciousness and health status, examining the differences in the process of forming re-participation intentions. Research Design, Data, and Methodology: An online survey of 305 Japanese respondents was conducted, and the research model and hypotheses were validated using SmartPLS 4 and SPSS. Results: The findings illustrate that perceived functional, social, emotional, and epistemic values from previous wellness tourism experiences positively influence tourists' attitudes, whereas time risk negatively affects them. Furthermore, functional value and attitudes enhance re-participation intentions, whereas financial risk decrease them. Cluster analysis identified three groups: 'Health-Conscious but Unwell'; 'Not Health-Conscious and Unwell'; and 'Health-Conscious and Well'. Those who are 'Health-Conscious and Well' are more likely to re-participate if they are satisfied with the functional value of their wellness tourism experience. Conclusions: The findings of this study offer destination marketers and service providers valuable insights into how tourists form behavioural intentions and how to strategically allocate resources to maximise the potential of wellness tourism.

• International Journal of Internet, Broadcasting and Communication
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• 제14권2호
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• pp.98-108
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• 2022

In this study, social network analysis was performed to compare and analyze changes in domestic tourism trends before and after the outbreak of COVID-19 in a situation where the damage to the tourism industry due to COVID-19 is increasing. Using Textom, a big data analysis service, data were collected using the keywords "travel destination" and "travel trend" based on the collection period of 2019 and 2020, when the epidemic spread to the world and became chaotic. After extracting a total of 80 key words through text mining, centrality was analyzed using NetDraw of Ucinet6, and clustered into 4 groups through CONCOR analysis. Through this, we compared and analyzed changes in domestic tourism trends before and after the outbreak of COVID-19, and it is judged to provide basic data for tourism marketing strategies and tourism product development in the post-COVID-19.

• International Journal of Internet, Broadcasting and Communication
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• 제14권2호
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• pp.63-69
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• 2022

We develop a smart tourism information system that provides smart tourism services to free independent tourists (FITs) through various content distribution channels such as mobile apps, Instagram, YouTube, and chatbots. The smart tourism information system provides location and storytelling-based tourism information, accommodation, restaurant information, and recommended travel products so that tourists can create a travel itinerary based on personalized situation awareness. The smart tourism information system also provides smart tourism services using commercial maps, navigation, and weather forecast APIs from the Korea Meteorological Administration to provide smart tour guide services to tourists who travel according to the travel itinerary. In this paper, we develop the React Native app that provides smart tourism services provided by the smart tourism information system. The smart tourism React Native app has implemented two methods: a method that directly connects to the smart tourism information system, and a method that provides services by interworking through the GraphQL Query Language developed by META (Facebook). The smart tourism React Native app implements OSMU (One Source Multi-use) by providing tourism information from mobile apps, photos from Instagram, and drone videos from YouTube as an integrated UI.