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한국의 서비스 품질상 수상이 기업가치에 미치는 영향 : 사건연구방법론적 접근 (Effect of Korean Service Quality Awards on the Market Value by using Event Study Methodology)

  • 오병섭;박지영;정승환;최강화
    • 경영과학
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    • 제27권3호
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    • pp.161-196
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    • 2010
  • This paper empirically investigates the impact of winning a service quality award on the market value in Korea. We estimates the mean "abnormal" change in the stock prices of sample firms when information of winning a service quality award was publicly announced. To access the validity of the research question, this paper employed collected 47 firms data that received the Korean Service Quality Awards so far. Event study methodology was used to analyze the effect of Korean service quality awards. The findings are as follows; The average abnormal returns on the event date are not significant at the 0.05 level which means that the receiving Korean Service Quality Awards has no influence on the firms' market value. On the other hand successive awarded firms have an increasing effect on the market value and it is significant at the 0.05 level. Furthermore, the results show that the factors of firm size such as firm's total assets are critical to vary the firms' abnormal returns. There might be some limitations in this study. The most obvious problem is the limitation of sample size. Although 518 sample cases were found during the period from 2000 to 2008, most of the cases were deleted according to the sample criteria. We are expecting the future research with more data and more precise results. Furthermore, our research consider the only two service award institutions even though there are several different service award authorities in Korea. It is needed to expand the research scope and range to adopt the various service award institutions for the future work.

전산화된 회계정보시스템의 내부회계통제의 운영방안에 관한 연구 (A study for Internal Accounting Control Based on Computerized Accounting Information System)

  • 손명철
    • 한국컴퓨터산업학회논문지
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    • 제2권10호
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    • pp.1355-1364
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    • 2001
  • 내부회계통제는 자산을 보호하고 회계자료의 정확성과 신뢰성을 검증하고, 운영의 효율성을 촉진하며 미리 정한 경영정책의 실행을 촉진하기 위하여 경영조직의 계획과 기업이 채택한 조정방법과 조치를 포함한다. 내부회계통제는 다음과 같이 분류된다. l. 일반통제 : $\circled1$ 조직과 운영통제 $\circled2$ 시스템개발과 문서통제 $\circled3$ 하드웨어 통제 $\circled4$ 소프트웨어와 하드웨어의 접근 가능성에 대한 통제 $\circled5$ 일반적인 시스템의 보안 2.응용통제 : $\circled1$입력통제 $\circled2$처리과정 통제 $\circled3$출력통제 내부회계통제는 기업의 경영통제와 연계시킴으로서 총체적인 경영정보시스템을 구축할 수 있으며 의사결정자로 하여금 의사결정지원시스템을 구축할 수 있게 한다.

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메르스가 관광산업의 경영성과에 미친 영향에 관한 연구 (A Study on the Effect of Mers on the Management Performance of Tourism Industry)

  • 김수정
    • 한국콘텐츠학회논문지
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    • 제17권11호
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    • pp.515-524
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    • 2017
  • 본 연구는 전염병이 관광산업의 경영성과에 미치는 영향을 분석하기 위해 메르스 발생 전후 호텔업, 여행업, 항공업의 경영성과에 차이가 있는가를 분석하였다. 분석결과 호텔업의 경우 수익성 지표인 매출액세전 순이익률과 매출액영업이익률이 메르스 발생 전후 통계적으로 유의적인 차이가 있는 것으로 나타났는데 두 변수 모두 메르스 발생 이후 낮아진 것으로 나타났다. 여행업의 경우 안정성지표인 부채비율과 차입금의존도가 메르스 발생 전후 통계적으로 유의적인 차이가 있는 것으로 나타났으며 두 변수 모두 메르스 발생이후 높아진 것으로 나타났다. 또한 활동성지표 중 재고자산회전율이 메르스 발생이후 낮아진 것으로 나타났다. 항공업의 경우 수익성지표 중 매출액영업이익률이 메르스 발생 이후 약간 높아졌으며 활동성 지표 중 총자산회전율이 메르스 발생이후 낮아진 것으로 나타나 통계적으로 유의적인 차이가 있었다. 따라서 관광산업의 경영자는 업종의 특성에 맞게 전염병에 대한 부정적 인식을 완화할 수 있는 마케팅 전략의 수립 등 적극적인 대처 방안을 모색해야 한다.

DEA 및 DEA-Window를 통한 국내 게임산업의 정태적/동태적 효율성 분석: 온라인 및 모바일 게임 기업을 중심으로 (Measuring Relative Static/Dynamic Efficiency of Korean Game Companies Using DEA and DEA-Window: Focusing on Online and Mobile Game Company)

  • 이재영;임춘성;반승현
    • 한국콘텐츠학회논문지
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    • 제20권10호
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    • pp.496-509
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    • 2020
  • 본 연구는 최근 엔터테인먼트 산업의 핵심 분야로 각광받으며 향후 국가 경제의 새로운 성장 동력으로 주목을 받고 있는 게임산업 중 온라인 및 모바일 게임 기업 25곳을 대상으로 2014년부터 2018년까지 5년간의 효율성 분석을 진행하였다. 정태적 효율성 분석을 위해 DEA를, 동태적 효율성 분석을 위해 DEA-Window를 사용하였다. 투입 변수로 자산, 종업원 수, 비용을 선정하였으며 산출 변수로 영업이익과 매출을 선정하였다. 연구의 주요 결과로는 규모 효율성은 2014년을 제외하고 전체 평균이 0.85를 넘는 준수한 결과를 보였으나, 기술 효율성은 전체 기간 중 0.80을 넘은 연도가 없었다. 또한 기업 규모의 관점에서 상위 기업과 하위 기업의 효율성 차이가 큰 것으로 나타났으며, 효율성 평균의 추이는 2014년부터 2016년까지 상승하다가 2017년부터 하락하는 결과를 나타냈다.

2005년 쿠폰제 경영컨설팅 기업의 재무성과 (An Analysis on the Firms' Financial Performance of 2005 Coupon-System Management Consulting)

  • 이성환
    • 한국산학기술학회논문지
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    • 제11권8호
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    • pp.2888-2898
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    • 2010
  • 기업 경영이 점차 글로벌화 되어가는 환경 하에서 중소기업의 경쟁력강화대책의 일환으로 경영컨설팅 지원 사업이 시작된 지 10년이 되었다. 그동안 실증적인 사후자료에 의한 평가는 전무한 실정으로 본 연구에서는 중소기업 쿠폰제 경영컨설팅 사업을 통한 사업참여 중소기업의 재무적 상황을 중심으로 사업참여 전 후를 비교 분석함으로 써 본 사업의 시행성과를 분석하는 데 그 목적이 있다. 검증결과 경영컨설팅 전 후 대부분의 대립가설은 기각되고, 성장성지표의 매출액증가율 및 활동성지표의 경영컨설팅후 2년 총자산회전율은 기각되지 않아 차이가 있다고 할 수 있으나 역의 영향력(설명력)을 가진 것으로 나타나, 쿠폰제 경영컨설팅사업의 실질적인 효율성 제고가 필요하다.

감가상각누적비율함수를 이용한 감가상각방법의 활용을 위한 자료 (Data for the Application of Depreciation Method Using the Accumulated Depreciation Rate Function)

  • 손진현
    • 한국콘텐츠학회논문지
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    • 제15권1호
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    • pp.519-526
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    • 2015
  • 본 연구에서는 이전에 저자가 제안한 감가상각누적비율함수를 이용한 감가상각방법의 실질적인 활용을 위한 보다 상세한 설명을 제시한다. 감가상각누적비율함수는 상각대상금액에 대한 임의의 시점까지의 상각누적비율 값을 제공해 주는 함수로, 시간의 경과에 기반을 둔 감가상각방법에 활용될 수 있다. 이 함수를 사용하면 매 회기의 상각액이 일정하거나, 점차 감소하거나, 점차 증가하는 모든 경우의 상각금액을 체계적으로 계산해낼 수 있어, 각 자산의 특성에 맞는 다양한 감각상각형태를 합리적으로 선택하여 사용할 수 있다. 또한, 상각누적비율이 시간의 연속함수로 표현됨으로써 기중에 자산을 취득하거나 처분하는 경우에도 체계적이고 일관성 있게 감가상각비를 상계할 수 있게 된다. 다만, 함수의 매개변수 값을 얼마로 지정할 것인가 하는 문제가 존재하는데 본 연구에서 그에 대한 자료를 제공한다.

토지피복 지도를 이용한 생태계 서비스 가치 변화 분석 (Analysis of Ecosystem Service Value Change Using a Land Cover Map)

  • 박미정;전정배;최진아;김은자;임창수
    • 한국지역사회생활과학회지
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    • 제27권spc호
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    • pp.681-688
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    • 2016
  • This study examined the effective uses of an ecosystem service value assessment in the fields of rural planning and development through archiving and reviewing/analyzing existing concepts, evaluation methods and prior examples of Ecosystem services. Based on land cover analysis, this study evaluated the usability changes in the ecosystem service value for a period spanning 1975 to 2000. The results from the countrywide data survey (with an exception of Jeju island) showed a 33.15% decrease in ESV by 2000. The total ESV represented 5,385 million USD in 1975, and 3,600 million USD in 2000 of the study area. In addition, the ecosystem service value with a scale of metro cities and provinces was also examined. The ESV of most regions decreased by 2000, but Daejeon and Kyeongnam, and Kyeongbuk provinces increased. The trends of year to year changes in the ESV were very diverse throughout the country. Jeonnam showed the smallest decrease, 747 million USD, which is 59% of the ESV in 1975. Nevertheless, the despite the regional differences in available natural resources, the natural resource assets value is ultimately determined by rural development policies and regional economic attributes. Therefore, an ecosystem service must be considered as an important criterion for rural planning and development policy.

Associations of Income and Wealth with Health Status in the Korean Elderly

  • Park, Bo-Hyun;Jung, Min-Soo;Lee, Tae-Jin
    • Journal of Preventive Medicine and Public Health
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    • 제42권5호
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    • pp.275-282
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    • 2009
  • Objectives : This study aimed to verify the association between wealth or income level and health status after adjusting for other socio-economic position (SEP) indicators among Korean adults aged 45 and over. Methods : Data were obtained from the 1st wave of Korean Longitudinal Study of Ageing (households: 6,171, persons: 10,254). We used self-rated health status and activities of daily living (ADLs) as dependent variables. Explanatory variables included both net wealth measured by savings, immovables, the other valuated assets and total income including pay, transfer, property and so on. Binary logistic regression was conducted to examine the relationships. Also, in order to determine the relative health inequality across economic groups, we estimated the relative index of inequality (RII). Results : The inequality of health status was evident among various wealth and income groups. The wealthiest group (5th quintile) was much healthier than the poorest group, and this differential increased with age. Likewise, higher income was associated with better health status among the elderly. However, these effects, as measured by the odds ratio and RII, showed that wealth was more important in determining health status of elderly people. Conclusions : This study suggests that economic capability plays a significant role in determining the health status and other health-related problems among the elderly. Particularly, our results show that health status of the aged is related more closely to the individual s wealth than income.

도로시설물 자산관리를 위한 서비스수준체계 개발 (Development of Level of Service System for Road Infrastructure Asset Management)

  • 한대석;유인균;이수형
    • 한국도로학회논문집
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    • 제16권4호
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    • pp.75-86
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    • 2014
  • PURPOSES: The aim of this paper is developing user-oriented flexible Level Of Service (LOS) system for integrated asset management of various road facilities. It is essential to overcome limitations of general management systems which only focus on a type of assets (e.g. pavement, bridge etc.), and to serve a customizable LOS platform for smooth implementation and future improvement of the LOS considering various managerial environments of road agencies. METHODS: This study suggested a total framework of the LOS system as a process for self-development, operation and improvement of LOS system to conduct the PDCA (Plan-Do-Check-Act) in management process. In the process, we adopted user-customizable elements regarding asset definition, service index and evaluation method to match with the managerial environment of road agencies. In addition, we conducted an empirical study on the entire process of the suggested LOS system with a real road agency (Korea Express Highway) to prove applicability of the LOS system. RESULTS: From the empirical study, we confirmed that the suggested LOS system framework were suitable for development of customized LOS system. In addition, evaluation of asset conditions by LOS ratings, and quantification of vision achievement of the Korea Express Highway were successfully made. It would be the first trial in integrated management approach with LOS systems for numerous road facilities. CONCLUSIONS : It was recognized that easy application and sustainable improvement of the LOS was the most critical point in asset management. The suggested LOS system would be a powerful weapon as a managerial tool in preparing tight budget, aging infrastructures, and increased demands for more accountability both in Korea and internationally. Implementation of the LOS system needs to be expanded to the other infrastructure members to serve satisfactory level of service to taxpayers.

Results of Intravesical Chemo-Hyperthermia in High-risk Non-muscle Invasive Bladder Cancer

  • Ekin, Rahmi Gokhan;Akarken, Ilker;Cakmak, Ozgur;Tarhan, Huseyin;Celik, Orcun;Ilbey, Yusuf Ozlem;Divrik, Rauf Taner;Zorlu, Ferruh
    • Asian Pacific Journal of Cancer Prevention
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    • 제16권8호
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    • pp.3241-3245
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    • 2015
  • Purpose: To examine the effectiveness of mitomycin-C and chemo-hyperthermia in combination for patients with high-risk non-muscle-invasive bladder cancer. Materials and Methods: Between November 2011-September 2013, 43 patients with high-risk non-muscle-invasive bladder cancer undergoing adjuvant chemo-hyperthermia in two centers were evaluated retrospectively. Treatment consisted of 6 weekly sessions, followed by 6 sessions. Recurrence and progression rate, recurrence-free interval and side effects were examined. Analyzed factors included age, gender, smoking status, AB0 blood group, body mass index, T stage and grade, concominant CIS assets. The associations between predictors and recurrence were assessed using multivariate Cox proportional hazard analyses. Results: A total of 40 patients completed induction therapy. Thirteen (32.5%) were diagnosed with tumor recurrence. Median follow-up was 30 months (range 9-39). Median recurrence-free survival was 23 months (range 6-36). The Kaplan-Meier-estimated recurrence-free rates for the entire group at 12 and 24 months were 82% and 61%. There was no statistically significant difference between patient subgroups. Cox hazard analyses showed that an A blood type (OR=6.23, p=0.031) was an independent predictor of recurrence-free. Adverse effects were seen in 53% of patients and these were frequently grades 1 and 2. Conclusions: Intravesical therapy with combination of mitomycin-C and chemohyperthermia seems to be appropriate in high-risk patients with non-muscle-invasive bladder cancer who cannot tolerate or have contraindications for standard BCG therapy.