• 제목/요약/키워드: Top Management

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품질경영활동이 창업기업의 경영성과에 미치는 영향 (The Effects of the Activities of Quality Management on Business Performance for Start-ups)

  • 곽승현;이원일
    • 벤처창업연구
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    • 제9권2호
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    • pp.147-161
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    • 2014
  • 품질경영활동이 창업기업에 성공적으로 정착하기 위해서는 최고경영자의 품질에 대한 관심과 지원이 중요하다. 또한 아무리 최고경영자의 의지가 강하더라도 종업원의 품질에 대한 수용태도에 따라 기업의 품질성과는 많이 달라 질 수 있다. 품질경영에 대한 수용태도가 우수한 기업의 품질성과는 높아질 것이고 따라서 경영성과도 긍정적인 영향을 받을 것이다. 그리고 품질에 문제가 발생할 경우 해당 문제를 자발적으로 해결하려는 종원업의 의지도 기업성과에 영향을 미치는 중요한 요소가 될 것 이다. 본 연구를 통하여 다음과 같이 통계적으로 유의한 결과를 얻을 수 있었다. 첫째, 최고경영자가 품질경영이 활성화 될 수 있도록 전략적으로 자원을 지원할 경우 창업기업의 품질성과와 기업성과는 향상될 것이다. 둘째, 품질경영활동이 활발할수록 창업기업의 품질성과와 경영성과는 향상될 것이다. 셋째, 품질지향문화가 성숙할수록 창업기업의 품질성과와 경영성과는 향상될 것이다. 넷째, 종업원의 조직시민행동의 수준이 높을수록 품질성과는 높아지지만 경영성과는 크게 영향을 받지 않을 것이다. 다섯째, 품질성과는 품질경영활동과 경영성과 사이에서 매개역할을 할 것이다. 따라서 최고경영자의 전략적 지원, 품질경영활동, 품질지향문화 및 조직시민행동이 기업 내에서 활발하게 전개될 때 품질성과는 높아질 것이고 당연히 기업의 경영성과도 높아질 것 이다. 창업기업이 품질경영활동을 통하여 기업의 품질성과와 경영성과를 향상시키기 위해서는 품질경영에 대한 이해가 기본이 되어야 하며, 품질경영활동이 지속적으로 운영되고 실행되기 위해서 최고경영자는 적재적소에 필요한 자원을 배분하고 지원해야 한다. 이것이 바로 전략적 지원이다. 또한 종업원들도 고객만족은 품질에서부터 시작임을 명심하고 품질을 최우선으로 하는 품질지향문화가 형성되도록 다양한 노력을 기울여야 할 것 이다.

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보건소 정보시스템의 평가에 관한 실증적 연구 (The Evaluation of Information System Success Factors In Health Center)

  • 김미
    • 보건행정학회지
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    • 제10권2호
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    • pp.78-102
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    • 2000
  • Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

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지식 경영 활동의 혁신 역량으로의 연계 : IT 서비스 산업 중심으로 (Linking Knowledge Management Activities to Innovation Capability : Focused on IT Service Industry)

  • 김병수;허용석;한인구;이희석
    • 지식경영연구
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    • 제11권1호
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    • pp.97-113
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    • 2010
  • Given the large investment and prevalence of knowledge management (KM) in organizations, it has become important to analyze the effects of KM activities on organizational performances. A theoretical framework is proposed to investigate the impact of KM activities on innovation capabilities in the IT service industry. This study considers KM activities as the major determinant that enhances absorptive capacity. KM activities enhance employees'ability to obtain external knowledge, resulting in increasing intellectual capital. Thus, this study proposes that absorptive capacity plays a mediating role between KM activities and innovation capability. Additionally, this study investigates the key antecedents of KM activities that promote employees' knowledge sharing. Based on prior studies on KM, this study posits KM team activities and top manager support as KM activities. The proposed research model was tested by using survey data collected from 556 employees in the IT service industry. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that KM activities and absorptive capabilities play a significant role in enhancing service innovation and process innovation in the IT service industry. The results also shed light on the mediating role of absorptive capacity between KM activities and innovation capability. Moreover, both KM team activities and top manager support serve as the salient antecedents of promoting employees' knowledge sharing.

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R&D 투자 규모결정 및 자원배분에 관한 연구 -한국통신의 TOP기술발전전략을 중심으로- (A Study on the Size Determination and Resource Expenditure- A Case of the KT's TOP Strategy)

  • 백광천;서의호;서창교;이영민
    • 경영과학
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    • 제10권1호
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    • pp.81-105
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    • 1993
  • The objective of the paper is to develop models for determining the aggregate budget size in long-range R&D planning of KT(Korea Telecom.) and for allocating it by strategically adopted technologies for KT's TOP(Telecommunication-Oriented Paradise) Strategy. In the model of R&D budget size determination, the linear regression analysis is applied. In allocating the R&D expenditure, criteria weighting and technological importance ranking are determined by means of the Analytic Hierarchy Process(AHP) as a decision aid, along with hierarchical representation and pairwse comparisons. R&D budget analysis provides to basic data for the mid-and long-range R&D planning. The model then needs to be adjusted as the TOP project plan becomes specific. Resource allocation model for R&D based on AHP can be used to identify the importance of the technologies for TOP according to short-, mid-, and long-term perspectives without further modification. It is expected that the R&D budget analysis model works as the basis for planning R&D investment strategies and that the resource allocation model for R&D contributes to the effective use of the limited resource.

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DEVELOPMENT AND APPLICATION OF SUBSTRUCTURE NON SUPPORTING FORMWORK FOR TOP-DOWN CONSTRUCTION

  • Mee-Ra Jeong;Hong-Chul Rhim;Doo-Hyun Kang;Kwang-Jun Yoo
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.788-793
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    • 2009
  • Constructing substructures by using Top-Down or Downward method needs an efficient formwork system because of difficulties in supporting concrete slabs from the bottom while excavation is in process. Existing underground formwork systems can be classified by three types: graded ground supported type (Slab On Grade, Beam On Grade), suspension type (Non Supporting Top Down Method), and bracket supported type (Bracket Supported R/C Downward). Each method has its own advantages and limits. Application of a specific formwork system for a given construction site is determined by various conditions and affect construction time and cost. This paper presents a newly developed underground non-supporting formwork system, which combines the advantages of a suspension type and a bracket supported type while it overcomes limits of two types. The developed system has a moving formwork which is supported by suspension cables hanging from the bracket placed at the top of pre-installed substructure columns. Then, the moving formwork is repeatedly lowered down for the next floor below to support concrete slab during curing. The details of this bracket and cable supported system have been investigated for the improvement of easiness in construction.

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성공적 SCM 시스템 구축에 미치는 영향요인에 관한 연구 - 관계역량 매개와 경쟁강도 조절효과를 중심으로 -

  • 강성배;문태수;정윤
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2008년도 춘계학술대회
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    • pp.701-711
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    • 2008
  • SCM(Supply Chain Management) is one of the important issues in internet-based business environment. This study intends to suggest a research model to investigate the influence of environmental, organizational, technical factors on successful SCM system implementation. The purpose of this study is to analyze the influence of the organizational characteristics of SCM adoption on successful implementation of SCM systems, including the moderating effects of competitiveness. 122 companies data were collected by survey. The results of hypothesis testing showed that project management is the most important determinants to influence successful SCM system implementation. In addition to that, top management support, IS maturity have positive influence to successful implementation of SCM systems in direct effect model. Also, the results of hypothesis testing in moderating effect model show that competitiveness has a positive impact to successful implementation of SCM systems.

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전략적 품질경영시스템의 주요성공요인에 관한 연구 (A Study on the Critical Success Factors of Strategic Quality Management System)

  • 김정희;박재흥
    • 품질경영학회지
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    • 제23권3호
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    • pp.1-19
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    • 1995
  • This study sets a purpose to realize what top managements in companies think as critical success factors of QM, using CSF(Critical Success Factors) method. The methodology of this study consists of literature research and empirical analysis using data collected from interviewing and questionnaire. Medium and small sized manufacturing companies are the subject of this study. Following CSFs of QM are found. (1)Management philosophy of attaching great importance to customer and customer satisfaction. (2)Creation of atmosphere that attach great importance to technology. (3)Philosophy of honesty and faithfulness. (4)Positive thinking and creation of atmosphere that help with each other. (5)Rearmament of entrepreneur spirit. (6)Need on recognition of partnership between labor and management. (7)Participation and will of top management. (8)Principle of Participation of entire members. (9)Harmony of innovation and continuous improvement. (10)Establishment of overall quality-related system. A Recognition of need on ISO-9000 series.

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우리나라 제안제도의 현황 (Status of Korean Suggestion System)

  • 박노국;이성호
    • 대한안전경영과학회지
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    • 제10권1호
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    • pp.215-224
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    • 2008
  • Recently, product life-cycles are shortening faster than ever before, and companies with a suggestion system are in better position to overcome this shortening life-cycle and thus promote customer satisfaction. Suggestion systems, however, are not actively utilized on the production floors in many firms. This study showed that small-sized and medium-sized firms where a suggestion system is properly functioning by a strong will of top management are not many in Gangwon-do area. In considerable number of companies, a suggestion system is informally and spontaneously applied by the workers on the production floors not by company-wide systems. A suggestion system is required as a means of creating future value-added and it is a matter of course that the role of top management, together with middle-class managements' influence is quite important in the course of the successful application of it. A suggestion system, to be successful, calls not only individual efforts but also positive corporate cultures.