• Title/Summary/Keyword: Top Management

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The Effects of the Activities of Quality Management on Business Performance for Start-ups (품질경영활동이 창업기업의 경영성과에 미치는 영향)

  • Kwak, Seung Hyun;Lee, Won Il
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.2
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    • pp.147-161
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    • 2014
  • This paper's purposes is to study the effects of the strategic support of top management, the activities of quality management, the quality-oriented culture and the organizational citizenship behavior on business performance for Start-ups. In order to settle quality management activitiesa successfully in start-up companies, Concern and support of Top manangement for the quality is important. Although Top management's commitment to a strong, According to the employee's attitude, the quality performance of company may be much different. the quality performance of company that acceptace attitude for quality management is excellent will increase. And business performance will be affected positively. Also when the company has any problems with the quality, the employee's will trying to solve the problem voluntarily is the important factor for business performance. Through this study, the following statistically significant conclusions were drawn. First, If top management supports the resource strategically for the activation of the quality management, The quality and business performance of start-ups will be improved. Second, If the quality management is activated, The quality and business performance of start-ups will be improved. Third, if quality-oriented culture is matured, the quality and business performance of start-ups will be improved. Fourth, if the level of organizational citizenship behavior is getting higher, the quality performance of start-ups will be improved. Fifth, the quality performance has a mediation effect on the relationship between the quality management and business performance. So when strategic support of Top management, quality management, quality-orented culture and OCB are activated in the organization, the quality performance will be higher than before, so that the business performance will be higher too. To improve the quality performance and business performance in start ups, It is needed to understand the quality management in organization, to implement the quality management constantly. And top management should supports the resource strategically and the employee has to do his best to form quality-oriented culture in the company.

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The Evaluation of Information System Success Factors In Health Center (보건소 정보시스템의 평가에 관한 실증적 연구)

  • Kim, Mee
    • Health Policy and Management
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    • v.10 no.2
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    • pp.78-102
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    • 2000
  • Factors influencing the success or failure of information systems9IS) have been discussed in many literes. However, little thertical development or empirical research has examined effectiveness of information systems in health center. This study evaluates several model that contribute to IS success in bealth center. In this study, we propose a process model that exhibits several variables influence one after another. These can be classified into six different dimensions. These inclube system aspect, invidual effect. The system aspect is classified by system quality, information quality and service quality. On individual and organizational aspect, this study uses computer self-efficacy and support of top management. The results of this study are as follows: according to multiple regression analysis of user satisfaction, information quality and support of top management are statistically significant influence on user satisfaction. System quality and service quality are a partially significant influence on user satisfaction. Hypothesis 5, proposing that computer self-efficacy would relate positively to user satisfaction, ws not supported by the questionnaire results. Based on these results, information quality and support of top management are very important variables for IS success.

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Linking Knowledge Management Activities to Innovation Capability : Focused on IT Service Industry (지식 경영 활동의 혁신 역량으로의 연계 : IT 서비스 산업 중심으로)

  • Kim, Byoungsoo;Hau, Yong-Sauk;Han, Ingoo;Lee, Heeseok
    • Knowledge Management Research
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    • v.11 no.1
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    • pp.97-113
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    • 2010
  • Given the large investment and prevalence of knowledge management (KM) in organizations, it has become important to analyze the effects of KM activities on organizational performances. A theoretical framework is proposed to investigate the impact of KM activities on innovation capabilities in the IT service industry. This study considers KM activities as the major determinant that enhances absorptive capacity. KM activities enhance employees'ability to obtain external knowledge, resulting in increasing intellectual capital. Thus, this study proposes that absorptive capacity plays a mediating role between KM activities and innovation capability. Additionally, this study investigates the key antecedents of KM activities that promote employees' knowledge sharing. Based on prior studies on KM, this study posits KM team activities and top manager support as KM activities. The proposed research model was tested by using survey data collected from 556 employees in the IT service industry. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that KM activities and absorptive capabilities play a significant role in enhancing service innovation and process innovation in the IT service industry. The results also shed light on the mediating role of absorptive capacity between KM activities and innovation capability. Moreover, both KM team activities and top manager support serve as the salient antecedents of promoting employees' knowledge sharing.

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A Study on the Size Determination and Resource Expenditure- A Case of the KT's TOP Strategy (R&D 투자 규모결정 및 자원배분에 관한 연구 -한국통신의 TOP기술발전전략을 중심으로-)

  • 백광천;서의호;서창교;이영민
    • Korean Management Science Review
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    • v.10 no.1
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    • pp.81-105
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    • 1993
  • The objective of the paper is to develop models for determining the aggregate budget size in long-range R&D planning of KT(Korea Telecom.) and for allocating it by strategically adopted technologies for KT's TOP(Telecommunication-Oriented Paradise) Strategy. In the model of R&D budget size determination, the linear regression analysis is applied. In allocating the R&D expenditure, criteria weighting and technological importance ranking are determined by means of the Analytic Hierarchy Process(AHP) as a decision aid, along with hierarchical representation and pairwse comparisons. R&D budget analysis provides to basic data for the mid-and long-range R&D planning. The model then needs to be adjusted as the TOP project plan becomes specific. Resource allocation model for R&D based on AHP can be used to identify the importance of the technologies for TOP according to short-, mid-, and long-term perspectives without further modification. It is expected that the R&D budget analysis model works as the basis for planning R&D investment strategies and that the resource allocation model for R&D contributes to the effective use of the limited resource.

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DEVELOPMENT AND APPLICATION OF SUBSTRUCTURE NON SUPPORTING FORMWORK FOR TOP-DOWN CONSTRUCTION

  • Mee-Ra Jeong;Hong-Chul Rhim;Doo-Hyun Kang;Kwang-Jun Yoo
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.788-793
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    • 2009
  • Constructing substructures by using Top-Down or Downward method needs an efficient formwork system because of difficulties in supporting concrete slabs from the bottom while excavation is in process. Existing underground formwork systems can be classified by three types: graded ground supported type (Slab On Grade, Beam On Grade), suspension type (Non Supporting Top Down Method), and bracket supported type (Bracket Supported R/C Downward). Each method has its own advantages and limits. Application of a specific formwork system for a given construction site is determined by various conditions and affect construction time and cost. This paper presents a newly developed underground non-supporting formwork system, which combines the advantages of a suspension type and a bracket supported type while it overcomes limits of two types. The developed system has a moving formwork which is supported by suspension cables hanging from the bracket placed at the top of pre-installed substructure columns. Then, the moving formwork is repeatedly lowered down for the next floor below to support concrete slab during curing. The details of this bracket and cable supported system have been investigated for the improvement of easiness in construction.

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성공적 SCM 시스템 구축에 미치는 영향요인에 관한 연구 - 관계역량 매개와 경쟁강도 조절효과를 중심으로 -

  • Kang, Seong-Bae;Mun, Tae-Su;Jeong, Yun
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.701-711
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    • 2008
  • SCM(Supply Chain Management) is one of the important issues in internet-based business environment. This study intends to suggest a research model to investigate the influence of environmental, organizational, technical factors on successful SCM system implementation. The purpose of this study is to analyze the influence of the organizational characteristics of SCM adoption on successful implementation of SCM systems, including the moderating effects of competitiveness. 122 companies data were collected by survey. The results of hypothesis testing showed that project management is the most important determinants to influence successful SCM system implementation. In addition to that, top management support, IS maturity have positive influence to successful implementation of SCM systems in direct effect model. Also, the results of hypothesis testing in moderating effect model show that competitiveness has a positive impact to successful implementation of SCM systems.

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A Study on the Critical Success Factors of Strategic Quality Management System (전략적 품질경영시스템의 주요성공요인에 관한 연구)

  • Kim, Jeong Heui;Park, Chae Heung
    • Journal of Korean Society for Quality Management
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    • v.23 no.3
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    • pp.1-19
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    • 1995
  • This study sets a purpose to realize what top managements in companies think as critical success factors of QM, using CSF(Critical Success Factors) method. The methodology of this study consists of literature research and empirical analysis using data collected from interviewing and questionnaire. Medium and small sized manufacturing companies are the subject of this study. Following CSFs of QM are found. (1)Management philosophy of attaching great importance to customer and customer satisfaction. (2)Creation of atmosphere that attach great importance to technology. (3)Philosophy of honesty and faithfulness. (4)Positive thinking and creation of atmosphere that help with each other. (5)Rearmament of entrepreneur spirit. (6)Need on recognition of partnership between labor and management. (7)Participation and will of top management. (8)Principle of Participation of entire members. (9)Harmony of innovation and continuous improvement. (10)Establishment of overall quality-related system. A Recognition of need on ISO-9000 series.

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Status of Korean Suggestion System (우리나라 제안제도의 현황)

  • Park, Roh-Gook;Lee, Sung-Ho
    • Journal of the Korea Safety Management & Science
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    • v.10 no.1
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    • pp.215-224
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    • 2008
  • Recently, product life-cycles are shortening faster than ever before, and companies with a suggestion system are in better position to overcome this shortening life-cycle and thus promote customer satisfaction. Suggestion systems, however, are not actively utilized on the production floors in many firms. This study showed that small-sized and medium-sized firms where a suggestion system is properly functioning by a strong will of top management are not many in Gangwon-do area. In considerable number of companies, a suggestion system is informally and spontaneously applied by the workers on the production floors not by company-wide systems. A suggestion system is required as a means of creating future value-added and it is a matter of course that the role of top management, together with middle-class managements' influence is quite important in the course of the successful application of it. A suggestion system, to be successful, calls not only individual efforts but also positive corporate cultures.