• 한국IT서비스학회지
• /
• 제16권2호
• /
• pp.21-32
• /
• 2017

This study analyzes the variable consumer characteristics that influence the intention to use online product reviews. In online e-commerce, where purchases take place without consumers seeing the products in person, the product reviews left by other consumers who have already purchased the product are believed to be valuable information. However, when different consumers read the same product review, their responses to it may vary. This study analyzes the characteristics of consumers who utilize product reviews for their purchases. Consumer characteristics are categorized into personal information, personality, purchasing tendency, and experience related to product reviews. These factors are examined to see if they have direct or indirect effects on a consumer's intention to use product reviews when making online purchases. We surveyed a total of 240 consumers who had experience using e-commerce and knew about online product reviews. Once the data was collected, path analysis was conducted using the statistics tool AMOS. The study results reveal that consumers who are female, extroverted, and have higher price sensitivity think that product reviews left by others are useful, and that this "perceived usefulness" has a positive effect on the intention to use product reviews for making online purchasing decisions. In addition, consumers who are agreeable to others, have high brand sensitivity, and who have left numerous reviews themselves demonstrated the tendency to trust reviews left by others more. Thus, we conclude that this "perceived reliability" makes it more likely that a consumer will use product reviews when making online purchasing decisions. Future research can be done to develop this study further by analyzing whether providing online product reviews corresponding to the personal characteristics of consumers enhances the effect of product reviews on online purchasing decisions.

• 한국콘텐츠학회논문지
• /
• 제21권6호
• /
• pp.678-686
• /
• 2021

미소 짓는 얼굴은 친근하고 따뜻한 인상을 전달하여 대인 관계에 긍정적인 효과를 가져 온다. 그러나 고정관념내용모델과 따뜻함과 유능함 인상의 보상효과에 따르면 미소를 짓는 표정은 타인에게 따뜻한 인상을 전해주지만, 반대 차원의 인상인 유능함에 대한 부정적 평가를 가져올 수 있다. 본 연구는 따뜻함과 유능함 인상평가의 상호 보상효과를 고가 제품군 브랜드의 소셜미디어 광고에 응용하였다. 구체적으로는 미소를 띠는 광고모델로 인해 브랜드의 따뜻함 인상이 증가하고 이는 소비자의 구매의도에 부정적인 영향을 끼칠 수 있음을 소비자의 자기해석 수준을 이용하여 살펴보았다. 분석 결과, 미소를 띠는 모델이 사용된 광고에 노출될 때, 독립적 자기해석을 하는 소비자는 상호의존적 자기해석 소비자보다 낮은 구매의도를 보여준 반면, 미소를 띠지 않은 모델이 사용된 광고에 대해서는 의존적 자기해석을 하는 소비자가 독립적 자기해석 소비자보다 낮은 구매의도를 보여주었다. 따라서 고가 제품군 브랜드 광고에 기용된 모델의 미소가 소비자의 구매의도에 미치는 영향에서 소비자의 자기해석 수준이 조절변수로 작용함이 증명되었다. 본 연구는 고가 제품군 브랜드 광고의 효과적인 광고모델 전략에 대한 이론적, 실무적 시사점을 제공하고자 한다.

• 패션비즈니스
• /
• 제4권3호
• /
• pp.141-155
• /
• 2000

The purpose of this study is to offer basic data to adolescents' cosmetic culture by investigating and analysing the choices made by female students who have been becoming principle consumers of cosmetics these days. Firstly, social and cultural backgrounds and concepts of N generation, and then characteristics and influencing powers of female students were reviewed. And this study also included questionnaire surveys of 500 female students in middle and high schools located in Seoul. Data were processed using a SPSS$^+$ program and analyzed by using frequency, percentage and the $X^2$-test. The major findings run as follows: Female students have the effects of spreading their words quickly and abilities of making a decision what to buy. And they accept consuming behaviors itself as a part of cultural lives. Therefore, industries have acknowledged them as new principal consumers with a powerful influence in the market. They also play an important role in active consumer as emotional generation who has distinct personalities and prefer fashion trends, changes and innovations. They show conformities with their peer groups and they also want to identify themselves with characters or stars. The cosmetic behaviors of female students relating to demographic characteristics showed a significant relation to grades, majors, school groups and places of residence. Female students have a lot of interest and knowledge about cosmetics. And they use various cosmetic products. This study demonstrated the age for using make-up for the first time has been becoming younger more and more. Recently, female adolescents tend to use face powder, lip gloss, mascara and eye shadow. It is assumed that cosmetic purchases of female students can be considered as an impulsive aspects. However, before purchases, the proportion of students having any particular cosmetic brand in mind previously has been increasing. They take into consideration skin safety, the quality of product and color, when purchasing cosmetic products.

• 한국경제지리학회지
• /
• 제17권2호
• /
• pp.296-320
• /
• 2014

축산의 산업화와 농업의 기계화로 인해 우리나라에서 소의 의미는 역우에서 육우로 변화해 왔다. 아울러 최근 수십년 간에 걸친 쇠고기에 대한 수요 증가와 글로벌화에 따른 무역의 자유화로 인해 해외로부터의 쇠고기 수입이 지속적으로 진전되어 왔다. 이러한 변화 속에서 국내 쇠고기 생산은 전업화, 대형화되기 시작하였고, 이에 따라 한우 상품사슬은 기존과는 다른 특징을 보인다. 육류등급제, 위해요소중점관리제(HACCP), 한우 브랜드화제도는 현재의 한우 생산에 가장 결정적인 영향을 미치고 있고, 이러한 거시적인 제도와 더불어 로컬 스케일에서의 미시적 제도와 행위자들은 그 지역만의 한우 상품사슬을 특징짓고 있다. 연구 지역인 함평은 낙후되고 쇠락한 농촌의 이미지가 강한 지역이었으나, 낙후한 경제적 상황을 타개하기 위해 최근 우시장의 전통성을 활용한 한우 산업이 발전되고 있다. 함평의 한우 생산은 거시적인 제도적 영향과 함께 지역의 제도적 영향이 더해져 지역의 사회적 공간적 변화에 큰 영향을 미치고 있었으며 다양한 층위의 행위자들이 상품사슬을 구성하고 있다.

• 유통과학연구
• /
• 제6권2호
• /
• pp.81-93
• /
• 2008

본 연구는 저관여 상품을 구매하는 소비자의 행동특성을 알아보기 위하여 저관여 상표로 분류되는 캔커피 구매 시 영향을 미치는 요인 및 장소 등에 관해 분석함으로서 마케팅 요소 중 어떠한 요소가 구매자의 구매결정에 영향을 미치는가를 조사하여 마케팅 믹스의 최적배합에 관한 근거를 제시하고자 하였다. 실증분석 결과 크게 영향을 미치는 요인은 제품의 만족도가 아닌, 유통이나 인지도(홍보)에 있었다. 제품의 만족도가 낮은 구매자들이 타 상표로 이동하는 것이 없는 것은 아니었으나, 이는 예상했던 것보다 상당히 낮은 수준으로 나타났고, 오히려 만족도가 낮은 고객도 다시 그 상표를 구매하겠다는 구매의사를 밝혔다. 본 연구는 저 관여상품의 구매에서 마케팅 믹스 중 유통요소나 인지도요소가 제품요소보다 중요하게 나타나 저 관여 상품 판매에 다양한 촉진요소의 필요성을 알 수 있었다.

• 패션비즈니스
• /
• 제4권4호
• /
• pp.107-121
• /
• 2000

The purpose of this study is to offer basic data to adolescents' cosmetic culture by investigating and analysing the choices made by female students who have been becoming principle consumers of cosmetics these days. Firstly, social and cultural backgrounds and concepts of N generation, and then characteristics and influencing powers of female students were reviewed. And this study also included questionnaire surveys of 500 female students in middle and high schools located in Seoul. Data were processed using a SPSS$^+$ program and analyzed by using frequency, percentage and the $X^2$-test. The major findings run as follows: Female students have the effects of spreading their words quickly and abilities of making a decision what to buy. And they accept consuming behaviors itself as a part of cultural lives. Therefore, industries have acknowledged them as new principal consumers with a powerful influence in the market. They also play an important role in active consumer as emotional generation who has distinct personalities and prefer fashion trends, changes and innovations. They show conformities with their peer groups and they also want to identify themselves with characters or stars. The cosmetic behaviors of female students relating to demographic characteristics showed a significant relation to grades, majors, school groups and places of residence. Female students have a lot of interest and knowledge about cosmetics. And they use various cosmetic products. This study demonstrated the age for using make-up for the first time has been becoming younger more and more. Recently, female adolescents tend to use face powder, lip gloss, mascara and eye shadow. It is assumed that cosmetic purchases of female students can be considered as an impulsive aspects. However, before purchases, the proportion of students having any particular cosmetic brand in mind previously has been increasing. They take into consideration skin safety, the quality of product and color, when purchasing cosmetic products.

• 한국콘텐츠학회논문지
• /
• 제12권6호
• /
• pp.475-485
• /
• 2012

본 연구는 커피전문점을 선택하는데 있어서 가장 중요한 요소로 떠오르고 있는 커피요인을 중점으로 시장세분화 한 것이다. 한달동안 커피전문점을 방문한 경험이 있는 사람들을 대상으로 2010년 9월 12일부터 10월 10일까지 807부가 조사되었으며 SPSS17.0과 Limdep(LIMited DEPendent) 8.0 프로그램은 선호하는 커피종류에 따른 시장세분화를 위하여 MNL(Multinominal logit model)을 적용하였다. 4개의 그룹은 에스프레소, 아메리카노, 카페라떼류, 카페모카류를 선호하는 집단으로 구분하였으며 각각을 선호하는 소비자들의 인구통계적 특성과 커피선택속성, 포장여부, 선호하는 커피전문점브랜드, 방문횟수등에 영향관계를 확인하였다. 나이, 직업, 포장여부 그리고 7개의 커피선택속성 중 기분을 좋게함, 멋져보임, 체중조절을 위해서, 습관적으로라는 4가지 변수들이 선호하는 커피를 선택하는데 영향을 미치는 것으로 나타났다. 본 연구는 선호하는 커피에 따라 커피선택속성 등 현실을 그대로 반영하는 것으로 커피전문점 마케팅 전략에 도움이 될 것으로 판단된다.

• 한국의상디자인학회지
• /
• 제19권1호
• /
• pp.107-120
• /
• 2017

The purpose of this study was to investigate the effects of fashion shopping orientation and mobile shopping characteristics on consumer's perceived value. In addition, mobile purchase experiences of male consumers in their 20s~30s were analyzed. Questionnaires were carried out from November 10, 2015 to November 20, 2015 and 230 useful data were analyzed by descriptive statistics, exploratory factor analysis, reliability analysis, ANOVA, duncan test, multiple regression using Spss 21. The results of this study were as follows: First, fashion shopping orientation of male consumers was composed of five factors, which were 'brand ostentatious orientation', 'pleasure/trend orientation', 'economic orientation', 'impulse orientation' and 'time-saving orientation'. Second, mobile shopping characteristics were divided into three factors including 'ease of use', 'personalization', and 'security'. Third, fashion shopping orientation factors such as 'pleasure/trend orientation', 'economic orientation', and 'time-saving orientation' had a significant influence on the perceived value, while all the factors of mobile shopping characteristics affected the perceived value significantly. Fourth, there were significant differences among the classsified groups based on the level of purchase frequency and the period of using mobile shopping mall in fashion shopping orientation factors. Fourth, there were significant differences among the group classified by the level of purchase frequency in mobile shopping characteristics factors. These results suggested the differenciated strategies for customer management to make male consumers lead to mobile purchase.

• 비교문화연구
• /
• 제44권
• /
• pp.59-85
• /
• 2016

최근 들어 라틴아메리카에서의 한류의 인기는 폭발적이다. 본 연구는 멕시코와 페루에서의 한류 현상을 2012년부터 2014년까지 3년간의 한류 현황과 미디어 분석을 통해서 살펴보았다. 멕시코는 한류가 처음으로 중남미에 진출한 나라로 중남미 한류의 연구에서 중요한 의미를 가지고 있으며 현재까지도 한류의 영향이 중남미 지역에서 큰 지역이다. 또한 페루는 2014년 이후 한류의 인기가 급증한 국가로 페루에서의 한류 현상과 미디어 분석은 향후 한류의 중남미 진출을 전망할 수 있는 좋은 기회가 될 것이다. 그리고 한류의 확장은 한국의 브랜드 이미지 제고에도 좋은 결과를 초래할 것이다.

• 경영과정보연구
• /
• 제4권
• /
• pp.349-374
• /
• 2000

With rapid advances on Interactive technology, and the growing popularity of the Internet, Internet shopping receives considerable attention in both the popular-press and academic journals. The Internet has enormous commercial possibilities. But it is a new and dynamic medium that poses special challenges for marketers. The revolutionary nature of the Internet mandates that established wisdom on consumer marketing along with marketing-mix strategies has to be reexamined and perhaps radically revised. In order to assist marketers in this endeavor it is critical to understand consumers' buying behaviors of Internet shopping. But research in this area still very much its infancy. This study examined previous researches of Internet shopping and developed conceptual framework of Internet shopping modes. Additionally, this study examined empirical investigation of Internet shopping. Preliminary results suggests that there are significant differences in individuals' perceptions of Internet shopping and traditional shopping modes. Various factors influences on consumers' buying behavior on Internet shopping. There are Individuals' factors(personality, lifestyle, prior experience, perceived risk etc), shopping mall factors(trust, vividness, security, promotion, etc), product characteristics(product category, brand, etc), situational factors(time pressure, locational constraints etc), social/cultural factors(Norms, importance of other peoples etc). Additionally, We conducted empirical study of the impact of the Internet on consumer shopping behavior. We gathered consumers' reactions via an open-ended survey using a sample of 90 shoppers. We related the reactions to the factors of consumers' satisfaction or dissatisfaction of the Internet shopping. Consequently, there are many questions regarding factors that might influence Internet shopping. From theoretical and practical perspectives, studies that examine these factors would seem to offer much to the discipline. This paper has attempted th provide insights and direction of future empirical examination of Internet shopping.