The Effects of Contact Intensity and Relationship Termination Cost as Mediators of Long-Term Relational Retention -Focusing on Relationship between Fashion Retail Store and Customer- (장기적 관계유지의 매개변인으로서 접촉강도와 관계단절비용의 효과 -패션점포와 고객간의 관계를 중심으로-)
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- Journal of the Korean Society of Clothing and Textiles
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- v.31 no.7
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- pp.1107-1118
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- 2007