• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.341-356
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• 2007

We study factors that affect consumers' switching behaviors among service providers in Korean mobile telecommunications service market. For empirical analysis, quarterly time series data from the first quarter of 2004 through the second quarter of 2007 were used. We chose the number of switchers to each mobile service provider in each quarter as dependent variables. Independent variables include acquisition costs per subscriber, which play the role of subsidy to mobile handset, switching costs, time trend, structural change effect, and standby demand effects. Through the empirical analysis, we found that different providers' churn-in customers are affected by different factors. Specifically, the number of chum-in customers into SK Telecom is explained mainly by SK Telecom's customer acquisition costs and standby demand from KTF, while the number of customers switching into KTF is better explained by switching costs from the previous service provider and standby demand from SK Telecom. Those who chose LG Telecom as their new provider, on the other hand, were mainly attracted by LG Telecom's high subscriber acquisition cost.

• Proceedings of the Korean Institute of Communication Sciences Conference
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• 2004.07a
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• pp.152-152
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• 2004

• Proceedings of the Korea Information Processing Society Conference
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• 2015.10a
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• pp.277-278
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• 2015

해당 연구 시스템은 신재생에너지, 에너지저장장치를 연계하여 수용가의 전력소모기기를 효율적으로 제어할 수 있는 에너지 네트워크 고효율 시스템 기술로 수요반응 또는 사용자 설정에 따른 제어신호 생성 및 전달, 전력소모기기 사용량 분석을 통한 에너지 사용분석, ESS와 신재생에너지 투입에 대한 제어 및 분석, ESS, 신재생에너지, 에너지게이트웨이, 전력소모기기 간 분석을 통한 Load Balancing 기능을 제공하고자 한다. 현재는 연구단계로 설계 및 연계 통신은 완료상태이며, 주요 알고리즘 적용을 진행 중에 있다.

• The Journal of Asian Finance, Economics and Business
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• v.9 no.7
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• pp.153-171
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• 2022

To measure economic performance, customer satisfaction indices are constructed. This study proposes an index for banking and telecom, a significant evaluative system for comparing and enhancing customer satisfaction across the industries. The study suggests and examines amendments and improvements to the prior indices and incorporates ignored indicators to propose a punier index for Pakistan. The study is a pioneer in integrating online and offline indices into a single comprehensive model. The study is enriched by the Theory of Reasoned Action and Technological Acceptance Model. A sample of 320 respondents was used. The sample was divided based on gender and marital status. To authenticate the theoretical model, PLS-SEM was applied. We discovered nine latent variables that define customer satisfaction and conclude that a single model can be utilized for e-commerce enterprises as well. The index scores are comparable to the American index for banking and the Turkish index for telecom. Multi-group analysis (MGA) was used to comprehend the differences among the groups. This reveals that customization, design, reliability, and responsiveness induce satisfaction in telecom male and married customers. For the banking industry, the difference exists in complaint handling, customization, corporate image, perceived price, reliability, responsiveness, sentiments, convenience, and security to satisfaction links, image and complaint handling to loyalty links.

• Korean Management Science Review
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• v.9 no.1
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• pp.41-52
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• 1992

The QOS(Quality of Service) recognized by the customer will become the most important thing under the competitive telecommunications market. Korea Telecom is going to develop many system to manage the telecommunication network, to improve the level of QOS, and to increase the revenue. Operation and Maintenance Adiministration System is one of the systems developed to meet those purposes efficiently. This system gathers qualities data from telephone offices or operation centers and analyze the results of QOS improvement activities and evaluate overall QOS. And also system makes it possible to improve the cost/effectiveness of operation and maintenance of telecommunication network. Operation and Maintenance Administration System has four functional modules, i.e., the user interface module, the database management module, the QOS management module, and the database conversion module. The purpose of this study is to develop the QOS management program, one of the four functional modules of the system,using FOCUS 4GL/DBMS. Since Operation and Maintenance Administration System is developed using FOCUS 4GL, every user can handle and maintain the system very easily and reduce system backlogs.

• Journal of Information Management
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• v.24 no.1
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• pp.1-20
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• 1993

KTRC(Korea Telecom Research Center) has developed the KTRIMS(Korea Telecom Research Information Management System) to keep and share the full text of the various up-to-date research information which many research institutes in KT have produced. This paper has presented the structure and the features of the KTRIMS.

• Proceedings of the Korean Information Science Society Conference
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• 2003.04d
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• pp.551-553
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• 2003

사용자는 기존의 간단한 아날로그 음성 서비스의 수준을 넘어서, 저렴한 서비스를 이용하여 고품질의 음성 서비스, 고속의 데이타 서비스, VOD, 화상회의 등의 서비스를 요구하고 있다. 가입자 요구에 맞는 멀티미디어 등의 광대역 서비스를 제공하는 한 방법은 가입자 댁내까지 광케이블망을 구축하는 것이다, 그러나 이런 광대역 케이블링이 예상되는 모든 가입자에게 제공되는 데는 장기간이 소요될 것이며, 막대한 비용이 투자되어야 하므로 그 실현이 요원하다. 동선을 활용한 xDSL 기술 중 VDSL 는 대칭/비대칭 서비스가 가능하며 최고 50Mbps 급의 멀티미디어 서비스가 가능하다. KT에서 현재 서비스를 제공중인 xDSL 서비스에 대해서 살펴보고 이들 장비를 관리 해주고 있는 IP-xDSL 망관리시스템 구조와 관리 기능 등을 고찰한다.

• Proceedings of the Korean Information Science Society Conference
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• 2008.06a
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• pp.239-240
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• 2008

• Journal of Communications and Networks
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• v.15 no.2
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• pp.153-163
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• 2013

In recent years, more and more researches have been focusing on trust management of vehicle ad-hoc networks (VANETs) for improving the safety of vehicles. However, in these researches, little attention has been paid to the location privacy due to the natural conflict between trust and anonymity, which is the basic protection of privacy. Although traffic safety remains the most crucial issue in VANETs, location privacy can be just as important for drivers, and neither can be ignored. In this paper, we propose a beacon-based trust management system, called BTM, that aims to thwart internal attackers from sending false messages in privacy-enhanced VANETs. To evaluate the reliability and performance of the proposed system, we conducted a set of simulations under alteration attacks, bogus message attacks, and message suppression attacks. The simulation results show that the proposed system is highly resilient to adversarial attacks, whether it is under a fixed silent period or random silent period location privacy-enhancement scheme.

• Proceedings of the Safety Management and Science Conference
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• 2006.04a
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• pp.437-445
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• 2006

ISO 9000 is a management standard that provides customers with assurance thu their registered suppliers have a consistent quality system to which they adhere. this paper draws on four sources to show how ISO 9000 can lead to performance improvement. 1)theories of induces innovation and improvisation 2) the literature on ISO 9000 3) a case study of a telecom company. we find that the extent to which ISO 9000 is associated with performance improvement depends on the level of its assimilation, and the degree to which an organization goes beyond the minimal requirements of the standard.