• Title/Summary/Keyword: Technical Performance Measurement

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Effective Management Education in the Cyber Space: An Exploratory Investigation (사이버 환경에서의 효과적인 경영 교육에 관한 탐색적 연구)

  • Park Byoung-Jin;Yum Ji-Hwan
    • Journal of Information Technology Applications and Management
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    • v.13 no.3
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    • pp.89-105
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    • 2006
  • Information revolution shifted the meaning of education from traditional face-to-face education to technology integrated virtual one, namely cyber education. A new way of education, however, has not constituted its methodological standards either performance measurement scheme. The study probes the critical factors that influence students' achievement and satisfaction especially in the cyber education environment. Using hierarchical regression, important factors for students' achievement and satisfaction in the management education environment are presented. The results indicate that students' individual characteristics are relatively less influential for cyber education success. Rather, institutional supports including provision of in-depth interaction among students and with the instructor are more critical. We can infer that cyber education essentially requires three factors: in-depth interactions with instructor collaborative environment among peer students technical support from the institution.

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Software Performance Assessment Using Goal-Question-Metric Approach

  • Mahmood, Tariq;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.11 no.6
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    • pp.891-902
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    • 2008
  • The software once developed enters in to the $2^{nd}$ phase of its useful operational life, where it performs its functions for which it has been developed. This is an important phase of software life, wherein the developers and users have to assess the performance of the software to prolong its operational life with efficiency, effectiveness and economy. Performance of the software is based on the measurement of the quality characteristics to ascertain that it is meeting or exceeding the needs of customers in terms of its functionality, usability, efficiency, reliability, availability, maintainability, portability etc. These software quality attributes defined under ISO 9126 provide an overall good framework for assessing the performance of the software. This paper describes a Software Performance Assessment (SPA) model using the Goal-Question-Metric (GQM) paradigm which has been applied to the operational software in real context with successful results.

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Optics of Refractometers for Refractive Power Measurement of the Human Eye

  • Ko, Dong-Seob;Lee, Byeong-Ha
    • Journal of the Optical Society of Korea
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    • v.10 no.4
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    • pp.145-156
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    • 2006
  • In the field of ophthalmology, many diagnostic instruments based on optical technology have been developed, such as refractometer, keratometer, corneal mapper, tonometer, fundus camera, slit lamp, laser scan ophthalmoscope and optical coherence tomography. Among them, the refractometer that is used for measuring the refractive power of the human eye has the long research history and various types have been developed. However the efforts to realize more accurate and precise measurement are still in progress. The wavefront analyzer commercialized in recent years is an excellent outcome of such efforts. In this paper, a brief account of the developmental history of various refractometers including the wavefront analyzer is summarized, and the underlying measurement principle is introduced in the view of optics. Finally, the technical issues that should be solved for getting better performance are discussed.

Measurement Feasibility Assessment of Coating Film Thickness using Dual Sensor (이중센서를 이용한 코팅막 두께 측정 가능성 평가)

  • 김주현;김성렬;김정욱;김화영;안중환
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.78-81
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    • 2004
  • A technical performance of the coating depends greatly on the thickness of painting film or coating film. Therefore the confirmed report of the technique to measure accurately is essential to the coating film thickness for the assessment about a coating quality performance. In this paper, two gap sensors - eddy current gap sensor and capacitance gap sensor - which has a different operating principle were used to measure the thickness of a nonmagnetic substance coating film such as paint, enamel or ceramic that was coated on the metallic material. A capacitance gap sensor was used to measure the distance between the sensor head and a coating film and an eddy current gap sensor to measure the distance between the sensor head and a base metal. Then the thickness of a coating film was obtained by the difference of two measurement value. At this result, the suggested dual sensor can measure an arbitrary film thickness to be coated on a base metal as the measurement value of coating thickness exists accurately within the 2% error.

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An Analysis on Correlation Relationship between Informatization and Business Performance of Architecture and Engineering Firms (설계.엔지니어링 분야의 정보화와 기업성과의 상관관계 분석)

  • Shim, Hyung-Bo;Yoon, Su-Won;Kim, Kyung-Rai;Jung, Young-Soo;Kim, Yea-Sang;Chin, Sang-Yoon
    • Korean Journal of Construction Engineering and Management
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    • v.8 no.1 s.35
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    • pp.159-168
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    • 2007
  • The importance of informatization of architectural/engineering firms has been addressed since technical problems caused by owner and users$^{\circ}{\O}s$ needs and requirements increased. However, the investment and the human resource support have not been enough, and the effectiveness and efficiency of jnformatization has not been verified and validated, either. Therefore, the objective of this paper is to analyze the effectiveness and efficiency of informatization based on the corporation performance through considering the present status of corporation performance and jnformatization of architectural/engineering firms and analyzing the correlations between them. In addition, this study proposed the performance measurement framework to evaluate the performance and jnformatization level on architectural/engineering firms based on the previous studies.

Estimation of BOD in wastewater treatment plant by using different ANN algorithms

  • BAKI, Osman Tugrul;ARAS, Egemen
    • Membrane and Water Treatment
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    • v.9 no.6
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    • pp.455-462
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    • 2018
  • The measurement and monitoring of the biochemical oxygen demand (BOD) play an important role in the planning and operation of wastewater treatment plants. The most basic method for determining biochemical oxygen demand is direct measurement. However, this method is both expensive and takes a long time. A five-day period is required to determine the biochemical oxygen demand. This study has been carried out in a wastewater treatment plant in Turkey (Hurma WWTP) in order to estimate the biochemical oxygen demand a shorter time and with a lower cost. Estimation was performed using artificial neural network (ANN) method. There are three different methods in the training of artificial neural networks, respectively, multi-layered (ML-ANN), teaching learning based algorithm (TLBO-ANN) and artificial bee colony algorithm (ABC-ANN). The input flow (Q), wastewater temperature (t), pH, chemical oxygen demand (COD), suspended sediment (SS), total phosphorus (tP), total nitrogen (tN), and electrical conductivity of wastewater (EC) are used as the input parameters to estimate the BOD. The root mean squared error (RMSE) and the mean absolute error (MAE) values were used in evaluating performance criteria for each model. As a result of the general evaluation, the ML-ANN method provided the best estimation results both training and test series with 0.8924 and 0.8442 determination coefficient, respectively.

Evaluating the Technical Efficiency of Service Operations Using DEA Models: An Application to Contact Center Services (DEA 모형에 의한 서비스 운영의 기술적 효율성 평가: 컨택센터 서비스를 중심으로)

  • Cho, Geon;Lee, Kyoung-Jae;So, Soon-Hu
    • Journal of Korean Society for Quality Management
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    • v.37 no.2
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    • pp.1-11
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    • 2009
  • Recently, many companies have been very interested in CRM(Customer Relationship Management). Most companies have been also considering the contact center as a key CRM channel, because it is a contact point between customers and companies. It turns out that the contact center handles over 70% of all customer-company interactions and the success or failure of a company can be determined by the customer satisfaction with contact center experiences. Despite of the strategic importance of the contact center, there has been few empirical study on the efficiency of contact center operations in the literature. One of the main purposes of this study is to evaluate the efficiency of contact centers so as to not only identify the current status of contact center operations, but also suggest ways to improve operational efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to 57 domestic contact centers in order to compare their relative efficiency. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, outsourcing service management, and the productivity analysis of service personnel.

Modern Paper Quality Control

  • Komppa, Olavi
    • Journal of Korea Technical Association of The Pulp and Paper Industry
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    • v.32 no.5
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    • pp.72-79
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    • 2000
  • On the other hand, the fiber orientation at the surface and middle layer of the sheet controls the bending stiffness of paperboard. Therefore, a reliable measurement of paper surface fiber orientation gives us a magnificent tool to investigate and predict paper curling and cockling tendency, and provides the necessary information to fine-tune the manufacturing process for optimum quality. Many papers, especially heavily calendered and coated grades, do resist liquid and gas penetration very much, being beyond the measurement range of the traditional instruments or resulting inconveniently long measuring time per sample. The increased surface hardness and use of filler minerals and mechanical pulp make a reliable, non-leaking sample contact to the measurement head a challenge of its own. Paper surface coating causes, as expected, a layer which has completely different permeability characteristics compared to the other layers of the sheet. The latest developments in sensor technologies have made it possible to reliably measure gas flow n well controlled conditions, allowing us to investigate the gas penetration of open structures, such as cigarette paper, tissue or sack paper, and in the low permeability range analyze even fully greaseproof papers, silicon papers, heavily coated papers and boards or even detect defects in barrier coatings! Even nitrogen or helium may be used as the gas, giving us completely new possibilities to rank the products or to find correlation to critical process or converting parameters. All the modern paper machines include many on-line measuring instruments which are used to give the necessary information for automatic process control systems. Hence, the reliability of this information obtained from different sensors is vital for good optimizing and process stability. If any of these on-line sensors do not operate perfectly as planned (having even small measurement error or malfunction), the process control will set the machine to operate away from the optimum, resulting loss of profit or eventual problems in quality or runnability. To assure optimum operation of the paper machines, a novel quality assurance policy for the on-line measurements has been developed, including control procedures utilizing traceable, accredited standards for the best reliability and performance.

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Improved Mold Level Control for Continuous Steel Casting by Fuzzy Logic Control

  • Kueon, Yeongseob;Xiao, Wendong
    • Transactions on Control, Automation and Systems Engineering
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    • v.1 no.1
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    • pp.1-7
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    • 1999
  • This paper gives a simulation study of a new fuzzy logic control(FLC) approach for the mold level control in continuous casting processes. The proposed FLC is PID type hybridizing the conventional fuzzy PI control and Fuzzy PD control with a simplified design scheme. It is shown that, compared with the conventional control, this new control strategy can achieve superior performance for steady-state response and is more robust against process parameter variations and disturbances.

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On-orbit Micro-vibration Isolation Performance Verification for Spaceborne Cryocooler Passive Vibration Isolator Using SMA Mesh Washer (SMA 메쉬 와셔를 적용한 우주용 냉각기 수동형 진동절연기의 궤도 미소진동 절연성능 검증)

  • Kwon, Seong-Cheol;Jeon, Su-Hyeon;Oh, Hyun-Ung
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.25 no.1
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    • pp.24-32
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    • 2015
  • Pulse tube-type spaceborne cryocooler is widely used to cool down the infrared sensor of observation satellites. However, such cryocooler also generates micro-vibration which is the one of main sources to seriously affect the image quality during its on-orbit operation. Therefore, to comply with the mission requirement of high resolution observation satellite, additional technical efforts have been required. In this study, we proposed a spaceborne cryocooler passive vibration isolator using SMA mesh washer, which guarantees the structural safety of both the micro-vibration disturbance source and itself under harsh launch vibration loads without an additional holding mechanism and the micro-vibration isolation performance on orbit environment. To verify the micro-vibration isolation performance of the proposed vibration isolator, we performed the micro-vibration isolation measurement test using the dedicated micro-vibration measurement device proposed in this study.