• Knowledge Management Research
• /
• v.4 no.1
• /
• pp.67-79
• /
• 2003

Today, corporate knowledge plays a critical role in obtaining competitive advantage. It is often pointed out that corporate knowledge is expected to be able to support various efforts for process innovation. Accordingly, it is important to establish a systematic infrastructure for the acquisition of knowledge which can support business-critical tasks effectively. From this motivation, this paper proposes a framework to guide a series of acquisition procedures for task knowledge and shows how to intemperate with activities for an innovation purpose. Moreover, the useful components of task knowledge are proposed; the schema of the components is ultimately implemented as a repository in a system for the management of task knowledge. To demonstrate the practical usefulness of the framework and the schema components, a real-life case is illustrated.

• Knowledge Management Research
• /
• v.9 no.3
• /
• pp.43-57
• /
• 2008

This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

• Knowledge Management Research
• /
• v.13 no.4
• /
• pp.101-116
• /
• 2012

Knowledge management system is crucial for increasing organizational performance. However, despite this importance of knowledge management system, many companies fail to facilitate individual employees' knowledge sharing. One of reasons for this failure is the lack of consideration of how individual employees' characteristics and their interpersonal relationship influence on individual-level knowledge sharing. To explain individual-level knowledge sharing, this study investigates the mechanism that employees engage in knowledge sharing activities with their coworkers from the social exchange perspective. We have two purposes of study. First, we examine whether coworker's task-related help seeking affects employee's knowledge sharing with them. Second, we investigate the influence of help-seeker' characteristics as moderators on the relationship between task-related help seeking and knowledge sharing. Specifically, we considered coworker's maladjustment, LMX, and ability as moderators. Our analysis of 192 employees shows that the main effect of coworker's task-related help seeking on knowledge sharing is not significant. However, coworker's maladjustment and LMX moderate the relationship between task-related help seeking and knowledge sharing. The positive relationship between task-related help seeking and knowledge sharing is stronger when help seeker's maladjustment is high than when it is low. And the positive relationship between task-related help seeking and knowledge sharing is weaker when help seeker's LMX is high than when LMX is low. The results of this study have theoretical implications that enrich our understanding of individual-level knowledge sharing, and managerial implications that suggest employees' appropriate attitudes to facilitate knowledge sharing in a coworker relationship.

• Knowledge Management Research
• /
• v.7 no.2
• /
• pp.97-122
• /
• 2006

The purpose of this study is to investigate the relationships between knowledge sharing antecedents and knowledge sharing intention in a financial institute and knowledge sharing behavior, knowledge sharing behavior and knowledge sharing performance. This paper first reviews the influencing factors of knowledge sharing and presents the research framework on knowledge sharing with categorized four factors such as structural factors, relational factors, personal and task characteristics. Based on a research framework, survey analysis was conducted with financial institution members. This paper examined the relationship between antecedents of knowledge sharing and knowledge sharing intention, knowledge sharing intention and knowledge sharing behavior. Also it analyzed the relationship between knowledge sharing behavior and the knowledge sharing performance. As a result, the paper suggested that the knowledge sharing intention consist of two dimensions. The first is voluntary knowledge sharing intention. The second is solicited knowledge sharing intention. The former has a significant positive relationship with the innovativeness, communication, personal creative propensity and perception of the knowledge sharing. The later has a significant positive relationship with the task interdependence but has a significant negative relationship with the knowledge sharing evaluation system. Knowledge sharing intention has a significant positive relationship with the knowledge sharing behavior. Also knowledge sharing behavior has a significant positive relationship with the knowledge sharing performance. Finally, the implications and limitations of the study are discussed.

• Journal of Digital Contents Society
• /
• v.6 no.4
• /
• pp.195-200
• /
• 2005

Process-based knowledge management is `have knowledge operation system based in the task process and provide the accumulated knowledge of an organization for its members performing their task through a system in an appropriate format.' If it is embodied in the organization it is expected to significantly enhance the task process and knowledge. Meanwhile, Maier and Remus realized that if the organization`s strategy is added to the existing objective of knowledge management promotion strategy, it is in accord with major objectives of the process management such as BPR or BPM. Based on this, Maier and Remus devised a framework for promotion strategy of process-based knowledge management. As a result of analyzing their framework by applying it to examples of knowledge management promotion of the Ministry of Labor, it was found that process-based knowledge management should be applied in order to solve the problems and reflect improvement suggestions which had been constantly pointed out. Furthermore, the direction to be applied in connection with the improvement suggestions was presented in this study.

• Journal of Engineering Education Research
• /
• v.16 no.1
• /
• pp.35-44
• /
• 2013

The purpose of this study is to develop an examination system for an e-learning quality manager's certificate which is composed of subjects, criteria, method of examination. The task model of e-learning quality manager was modify and task/knowledge/skill matrix was developed to design the examination system through conferences of DACUM committee and an advisory committee. And a survey was carry out to analyze validity of contents of the examination system. The major findings were as the follow: First, occupational specification, job specification, task specification and task/knowledge/skill matrix were developed. Second, examination subjects were developed based on task/knowledge/skill matrix, which were "Basis of e-Learning and plan of service", "Expulsion and management of e-learning infrastructure", "Development of e-learning contents", "Operation and evaluation of e-learning service". Third, the criteria and methods of examination for an e-learning quality manager's certificate were developed, which is composed of test type, the sum of test items, test time and acceptable standards.

• IE interfaces
• /
• v.13 no.1
• /
• pp.17-28
• /
• 2000

As knowledge has been recognized as a new resource in gaining organizational competitiveness, Knowledge Management (KM) is suggested as a method to manage and apply knowledge for business management. KM research, however, has focused on identifying, storing, and distributing the transaction-related knowledge in an organization. There has been little research on applying the knowledge to decision-making or strategy development that is the main task of business management. The application of knowledge to decision making has higher impact on organizational performance rather than just the knowledge management for process transaction. In this research, we suggest System Dynamics (SD) for the knowledge-based decision-making. Based on the modeling method of SD, we can translate partial and implicit knowledge resident in individual's mental model into organized explicit knowledge. The simulation test of the organized knowledge model enables decision-makers to understand the structure of the target problem and its behavior mechanism, which facilitates effective decision-making. We will compare the proposed method and other KM methods and discuss this research based on the application case to a real telecommunication company.

• Proceedings of the KSME Conference
• /
• 2001.06c
• /
• pp.357-360
• /
• 2001

Design Engineering Group, LG Production engineering Research Center has been developing The Integrated Design Environment enabling engineering design task with ease, speedy and accurate for several years targeting the design departments in LG Electronics. $ezDesign^{(R)}$ System is consisted by Engineering Database Management, Engineering Knowledge Management, 3D Design Application, Design Evaluation Method and Project Management. Engineering Database Management manage the design information effectively. Engineering Knowledge Management takes control of design knowledge from design engineering activity systematically. It is possible for the engineering designer to utilized 3D CAD easily by 3D Design Application. Design Evaluation Method can evaluate several design alternatives synthetically. In Project management System, Designer can simulate the project schedule and cost. In this report, We will introduce how design process can be innovated by way of $ezDesign^{(R)}$ System.

• The Journal of Information Systems
• /
• v.16 no.1
• /
• pp.179-200
• /
• 2007

In this research, we study how task and KMS fit influences on KMS performance in large corporations during its practical use. Based on the task-technology fit theory and information system success model, we developed a research model by considering the characteristics of KMS for supporting tasks. We try to verify how individual traits, task traits, and KMS Units affect task-KMS fit and how task KMS fit influences on KMS performance. We surveyed 212 employees who were using KMS and working for the large-sized manufacturing firms. We analyzed the collected data from LISREL 8.54 for Windows, and found the following significant results. First user satisfaction is increased when KMS provides knowledge to help to perform task rather than KMS' functionality. Second, user satisfaction is increased when KMS is suitable for performing task Hence, we verified task-KMS fit is an antecedent of user satisfaction. Third, task-KMS fit and user satisfaction have significant impacts on KMS performance. And user satisfaction affected more heavily on KMS performance than task-KMS fit did. As a result, we realized an individual performance can be improved when task KMS fit is high and, consequently, user satisfaction is increased. Forth while the usefulness of task-KMS fit is demonstrated, causal factors such as individual traits, task traits, and KMS traits significantly affect task-KMS fit. Formalization and knowledge trait we significant in enhancing user satisfaction, but KMS self-efficacy, autonomy, md system trait are not. These results indicate that task-KMS fit variable is useful as a measure of KMS performance as well as that of user satisfaction. Based on these results, we conclude that when KMS supports task activity, performance can be significantly improved by coordinating the task with KMS.

• Journal of Korea Society of Industrial Information Systems
• /
• v.26 no.6
• /
• pp.17-34
• /
• 2021

As knowledge management is recognized as an important factor for organizational performance, organizations are increasing their investment in knowledge management policies and technologies. The purpose of this study is to suggest positive and negative causes on the intention to share knowledge through a using knowledge management system(KMS) and to suggest the effect of organizational sharing climate. Research models and hypotheses were presented through previous studies, and 417 samples were obtained through the survey for employees of organizations that adopted a KMS. As a result of the analysis, usefulness and ease of use of the KMS had a positive effect on the intention to share knowledge, and task conflict and ambiguity had a negative effect. The knowledge sharing climate was found to be an antecedent for the technology acceptance model and task stress. In addition, task stress moderated the effect of usefulness and ease of use with the intention to share knowledge using KMS. The results suggested the direction to be pursued at the organizational level for the continuous use of KMS.