• 제목/요약/키워드: Supporting Services

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ebXML 지원 솔루션의 표준적합성 테스트 시스템 구축 (Standard Conformance Test System for e-Business Solutions Supporting ebXML)

  • 김동수;윤정희
    • 한국IT서비스학회지
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    • 제2권1호
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    • pp.85-97
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    • 2003
  • This research has designed and implemented the standard conformance test system for e-Business solutions that supports the ebXML, which is currently being focused on as the leading electronic commerce framework. The adoption of standards such as ebXML is probably the best way to achieve interoperability among electronic commerce systems, and more and more e-Business solutions around the world are supporting ebXML. This research primarily discusses the concept and needs for the standard conformance tests on e-Business solutions. The standard conformance test system is developed based on the detailed specifications of the ebXML framework. This system was used to test commercial e-Business solutions supporting ebXML. The system implemented in this research will provide a significant basis for the standard conformance certification of e-Business solutions, and could also provide clear decision criteria for e-Business solutions currently in market, thus activate the overall e-Business market.

원주시 성인남녀의 지역복지서비스 필요도 및 관련요인 (A Study on Welfare Service Needs and Related Factors in Wonju City)

  • 강유진;신철오
    • 한국지역사회생활과학회지
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    • 제18권1호
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    • pp.21-37
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    • 2007
  • The purpose of this study is to investigate factors that explain the degree of need for community welfare services designed for the residents of Wonju City. For this purpose, we identify five categories of community welfare services : employment no income supporting programs, residence supporting programs, public health programs, family programs and welfare facilities for enhancing quality of life. The data come from 234 adults living in Wonju city, Major findings can be summarized as follows. Firstly, we find that participants are well aware of needs for community welfare service, and that the degree of need for public health services is the highest among the five types of welfare programs. Secondly, we find differential effects of the individual factors such as predisposing, enabling, and need, and the community factors such as quality of environmental facilities which make daily lives convenient, and residential region. Particularly, environmental facilities appear to have a strong association with high needs for the majority of welfare services. Finally, differences between urban and rural areas are still observed. These results suggest that the responsibility of Wonju city for providing diverse and adequate welfare services should be emphasized. Priorities for welfare policies based on the empirical data are also taken into consideration in the process of developing community welfare policies.

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통합 서비스를 지원하는 B-ISDN 정합 장치의 구현 (Implementation of a B-ISDN terminal adapter supporting for integrated services)

  • 성정식;유재호;이문우;김도영
    • 한국정보통신학회논문지
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    • 제1권1호
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    • pp.35-46
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    • 1997
  • 이 논문에서는 ATM을 기반으로 하는 B-ISDN을 통하여 기존의 음성, 영상 및 비연결형 데이타 서비스를 각각, 그리고 동시에 지원하는 B-ISDN 정합 장치에 관해 논한다. B-ISDN 정합 장치에서는 ATM망에 N-ISDN 단말기를 정합하고, NTSC 방식의 TV, VTR등을 DS3급의 코덱을 거쳐 ATM망에 정합함으로써 기존의 음성 및 영상을 B-ISDN에서 지원할 수 있도록 하였다. 또한 이더네트 LAN을 ATM망에 정합하여 비연결형 서비스를 제공할 수 있도록 하였고, N-ISDN 및 DS3 트래픽을 실시간으로 처리하기 위해 AAL 1을 사용하고, LAN 트래픽을 처리하기 위해 AAL 3/4 또는 AAL 5를 사용하였다.

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외국학술지 지원센터의 학술지 및 원문복사서비스의 만족도 분석 (Assessing Satisfaction on Scholarly Journals and Document Delivery Services at Foreign Journal Supporting Center)

  • 최재황
    • 한국문헌정보학회지
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    • 제42권2호
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    • pp.69-85
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    • 2008
  • 본 연구의 목적은 2007년 K대학교 도서관 내에 설치된 외국학술지 지원센터에서 제공하는 학술지와 원문복사서비스의 이용자 만족도를 분석하는데 있다. 학술지의 품질에 대한 분석에서는 72명, 원문복사서비스의 품질에 대한 분석에서는 69명이 설문에 응하였다. 학술지의 품질에 대한 만족도에서는 학술지의 최신성, 유용성, 전문성에 대한 조사를 하였고, 원문복사서비스의 품질에 대해서는 원문전달의 신속성, 원문신청절차의 용이성에 대한 조사를 하였다. K대학교 외국학술지 지원센터에서 제공하는 학술지 및 원문복사서비스의 품질에 대하여 현재 이용자들의 대부분은 만족하고 있는 것으로 조사되었다.

AHP를 이용한 외식프랜차이즈 가맹본부의 지원서비스의 중요도 및 경쟁력 분석 (Analysis on the Importance and Competitiveness of Support Services of the Food Service Franchise Headquarters AHP Technique)

  • 최채봉;이상석
    • 한국프랜차이즈경영연구
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    • 제10권4호
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    • pp.7-18
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    • 2019
  • Purpose: This study identifies the relative importance of the sub - factors of initial services and continuous services using AHP (Analytic Hierarchy Process) method, and calculates the competitive index for the detailed factors. The purpose of this paper is to propose the establishment of long - term and short - term management strategy for expansion of business of food service franchise, franchisors, long - term and win - win relationship with franchisees, and rationalization of operating system. Research design, data, and methodology: The population for the survey is 92 franchisees in 46 foreign brands and 46 domestic brands in the Seoul metropolitan area (Seoul / Gyeonggi / Incheon). The survey was conducted from July 1 to August 31, 2018 through the survey agency with a telephone interview and a surveyor's direct visit. A total of 100 questionnaires were collected, but a total of 92 parts were used for analysis except 8 parts that were considered to contain false information. Using the AHP method, relative importance and competitiveness index were calculated for the details of initial services and continuous services. Results: The results shows continuous services were significantly higher for both foreign brand franchises, domestic brand franchises, and overall than initial services, This suggests that the continuous services of the affiliated franchisors has a higher relative importance than the initial services. Among the continuous services, brand reinforcement and promotion were significantly higher for both foreign brand merchants and domestic brand franchises. This can be regarded as the most important factor in brand reinforcement and promotion when selecting a food service franchisors. Conclusions: In the Standard Terms and Conditions governed by the Fair Trade Commission, the franchisors should increase the fairness by creating manuals for supporting services, especially after opening, and regularly checking whether the supporting services have been carried out like manuals since the establishment of franchisees. In addition, the Brand Strengthening and Public Relations Committee (tentative name) jointly participated by the franchisors and franchisees for the purpose of strengthening and promoting the brand, suggesting a system for transparent and efficient execution of the brand reinforcement and promotion budget and monitoring afterwards.

상황 온톨로지를 활용한 QoS 제공 상황인식 프레임워크 (Context-Aware Framework Using Context Ontology for Supporting QoS-based Services)

  • 서동우;이재열
    • 산업공학
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    • 제21권1호
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    • pp.65-74
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    • 2008
  • In the future, the ubiquitous computing environment will provide users with context-aware services, intelligently interacting with omnipresent resources and surrounding environments at any location and time. Therefore, the ubiquitous computing environment requires context-aware applications in order to gather and analyze context information in various situations. However, existing context-aware applications have mainly focused on providing services and adapting themselves to users based on user related contexts. But this environment requires not only user related contexts but also Quality-of-Service (QoS) related contexts. In this paper we propose a frame-work for supporting user-oriented QoS in ubiquitous environments. The proposed approach adopts a semantic ontology and a neural network algorithm in order to reason about explicit and uncertain contexts. We also show the possibility of applying the framework to real environments such as collaborative engineering service, automobile maintenance service and ubiquitous home service.

EPON의 DBA 방안에서 실시간 트래픽의 패킷 손실률과 지연 성능 분석 (Packet Delay and Loss Analysis of Real-time Traffic in a DBA Scheme of an EPON)

  • 심세용;박철근
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2004년도 학술대회 논문집 정보 및 제어부문
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    • pp.86-88
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    • 2004
  • As the rapid incensement of the number of internet users has occurred recently, many multimedia application services have been emerging. To improve quality of service, traffic can be suggested to be classified with priority in EPON(Ethernet Passive Optical Network), which is supporting the multimedia application services. In this paper, multimedia application services treat bandwidth classifying device in serving both delay sensitive traffic for real-time audio, video and voice data such as VoIP(Voice over Internet Protocol), and nonreal-time traffic such as BE(Best Effort). With looking through existing mechanisms, new mechanism to improve the quality will be suggested. The delay performances and packet losses of traffic achieved by supporting bandwidth allocation of upstream traffic in suggested mechanism will be analyzed with simulation.

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프로세스 중심의 동적 엔지니어링 웹서비스 지원 방법에 대한 연구 (A Study on Supporting Process-Centric Dynamic Engineering Web Services)

  • 이재열;윤장혁;이순재;김현;김광수
    • 한국CDE학회논문집
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    • 제9권4호
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    • pp.361-372
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    • 2004
  • Collaborative and distributed engineering web services are emerging as a viable alternative to the traditional design and engineering process automation. Existing approaches have limitations in supporting long-running engineering transactions, automatic engineering process orchestration and choreography, synchronous and asynchronous conversation, and geometric abstraction for transmission and sharing. In this paper, we present a process-centric engineering web service methodology to overcome these limitations by utilizing BPEL-based (Business Process Execution Language) process templates and coordination broker-based conversation support. This paper discusses the synchronization of engineering web services which can be either peer-centric or process-centric to support long-running engineering transactions and conversation. The process orchestration and choreography broker works as a service dispatching and aggregation mediator for executing process templates, which enables the individual activity or the engineering process to dynamically select and invoke one of the alternative web services through the run-time process brokering. Further, the paper presents how to support collaboration over the running process using conversation policy.

와이브로 망에서 긴급 서비스 지원을 위한 구조 (An Architecture Supporting Emergency Services in WiBro Networks)

  • 이계상
    • 한국정보통신학회논문지
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    • 제15권1호
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    • pp.51-56
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    • 2011
  • 우리나라 주도의 와이브로 기술은 가장 먼저 4G 고지에 도달한 무선 인터넷 기술로, 유망한 차세대 이동통신 기술 중 가장 유력한 주자 중 하나이다. 모바일 와이맥스로 국제 표준화 되었으며 우리나라를 비롯해 해외 많은 나라에서 구축되고 있다. 와이브로 망에서 긴급 서비스 지원은 대국민 기반 서비스일 뿐 아니라, 번호 이동을 통해 다른 통신망의 음성 가입자를 유인하는데 전제가 되는 긴요한 서비스가 될 것이다. 본 논문은 모바일 VoIP 서비스를 제공하는 와이브로 망에서 긴급 서비스 지원을 위한 네트워크 구조를 제안한다. 제안된 구조는 국제 호환성을 위해 WiMAX Forum (WMF)에서 표준화한 구조를 기반으로 하되, PSAP (Public Safety Answering Point)과의 인터페이스는 우리나라 긴급 교환망 구조 및 현 긴급 서비스 시스템과 무리 없이 연동되도록 고안되었다.

호스피스 자원봉사활동의 실태 및 지원에 관한 연구 - 대전ㆍ충청권을 중심으로

  • 황영숙;모선희
    • 호스피스학술지
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    • 제5권1호
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    • pp.14-25
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    • 2005
  • This study was conducted to examine the present state, types of services, difficulties, education programs, motivation, satisfaction and attitude of hospice volunteers and also to suggest supporting programs for the volunteer. For these purposes, a questionnaire was distributed among the 200 hospice volunteers in ten hospice organizations in Daejeon and Chungcheong province. In this research, 85.5% of the respondents were women and most of them were housewives in their forties and fifties. The majority of hospice volunteers had an education background of more than high school. Christianity (94%) was the dominant religion of volunteers. Among the service area of the hospice, emotional caring, such as listening closely and establishing empathy were the most frequently done by the respondents and the next one was spiritual care. Hospice volunteers who had started with altruistic motivation show more dynamic activities in emotional, spiritual, physical caring and so on, than those with non-altruistic motivation. Most of the respondents expressed that they felt a hospice volunteer was valuable. However they had a hard time to overcome the sorrow coming from sharing empathy with the dying patients. Those who had started with altruistic motivation usually took part in two times per a week and had more positive attitude. Volunteers who had been working more than five years showed better attitude than those who had been working less than three years. The longer the voluntary services, the more positive attitude experienced by volunteers. Hospice volunteers encountered the most considerable difficulty with lack of background knowledge and their actual capability. Insufficiency of time was the next reason for the considerable difficulty of the hospice volunteer. On the other hand, those who served more than twice per week replied that lack of background knowledge and their capability were the least considerable difficulty. Insufficiency of time was the reason of difficulty for male volunteers, as well as for females under thirty and those in their forties and fifties respectively. Generally most of the hospice volunteers (70%) were satisfied with their services and they usually satisfied with physical caring, spiritual caring, hospice's family caring. The less difficulty in voluntary services, more satisfaction for the volunteers in the end. There is a positive correlation between a attitude of the hospice volunteer and frequency of voluntary services while the volunteers' difficulty affect negatively their attitude as well as the frequency of voluntary services. Most of the hospice volunteers want to have more education about basic skills, volunteer's attitude and role, spirituality, the way of attending on the hospice and so on. Most of them considered discussion and sharing different cases as the most effective method. They also wish to had more supporting programs for the hospice volunteers(in the order of their needs) such as regular events, newsletters, personal concern, social meetings among the volunteers, insurance and minimum expenses. Based on the study results, more programs should be run in order to activate the voluntary services regardless of their gender and education background. A continuous practical supporting policy and education programs are required in order to provide special education and training courses considering every field of voluntary services. Expanding the role of the volunteers allows them more opportunities to take part in voluntary services and th activate participation. It is necessary to establish a new hospice system as a part public medical system, which can not only facilitate the voluntary services for a hospice but also enhance professional hospice volunteers. Finally, experts are needed to operate the voluntary services effectively.

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