• 제목/요약/키워드: Subjective norms

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Factors Influencing Online Shopping Intention: An Empirical Study in Vietnam

  • HA, Ngoc Thang;NGUYEN, Thi Lien Huong;PHAM, Thanh Van;NGUYEN, Thi Hong Tham
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.1257-1266
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    • 2021
  • The study examines factors that influence shopping intention of online consumers in Vietnam. Studied factors include consumers' attitude, subjective norms, perception of behavioral control, perception of usefulness, perceived risks and trust. The expansion of Theory of Planned Behavior (TPB) and Technology Acceptance Model (TAM) are used as basic theories. We have surveyed people who have experiences on online shopping. There are 836 selected questionnaires that are qualified for data processing. The collected data are analyzed through a process which starts from scale reliability test to exploratory factor analysis (EFA), correlation analysis and regression analysis. The results show that shopping intention of online consumers are positively affected by their attitude, subjective norms, perception of behavioral control, perception of usefulness and trust. In contrast, online shopping intention is negatively affected by the perceived risks that online shopping could bring. Among those factors, the perception of risk is shown to have the strongest influence to online shopping intention. The findings of this study suggest that managers and retailers can apply cash-on-delivery method and design their website with user-friendly interface to enhance online shopping intention of consumers. The Government is also recommended to fulfill the law system to reduce customers' perception of financial risks.

외래관광객의 한국문화 친숙도가 한식소비행동에 미치는 영향 (The Effect of Korean culture familiarity of foreign tourists on the Korean consumer behavior)

  • 정영미
    • 디지털융복합연구
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    • 제14권5호
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    • pp.197-205
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    • 2016
  • 본 연구의 목적은 수정된 계획행동이론을 활용하여 행동의도에 대하여 태도, 지각된 행동통제, 주관적 규범이 미치는 영향력을 한식을 적용시켜 실증분석하고 한국문화 친숙도를 추가하여 구성개념간의 영향관계를 알아보고자 하였다. 한국을 방문한 외래관광객을 대상으로 구조방정식모형을 적용시켜 분석한 결과, 한식문화 친숙도는 태도에 유의한 영향을 미치며, 주관적 규범은 태도와 지각된 행동통제 및 행동의도에 유의한 영향을 미치는 것으로 나타났다. 또한 태도와 지각된 행동통제는 행동의도에 유의한 영향을 미치는 것으로 나타났다. 연구결과 실무적인 시사점을 제시하면 경제적 능력 갖춘 현세대가 주로 이용하는 SNS의 활용을 통해 한국문화에 친숙할 수 있는 아이템의 개발은 물론 한식세계화를 위해 진행중인 세계 진출 행사에서 한국문화를 접목한 한식프로그램 개발은 외래관광객 및 외국인들에게 한국문화에 대한 친숙성을 가지게 할 것이며 이는 한식 뿐 만이 아니라 관광산업 전반에 긍정적 영향을 미칠 것이다.

성 경험이 있는 대학생의 태도, 주관적 규범, 지각된 행위통제 및 의도와 안전한 성행위 간의 관계 (The Relationship between Attitude, Subjective Norms, Perceived Behavioral Control, Intention and Safer Sexual Behavior in the Experienced University Students of Sexual Intercourse)

  • 김예진
    • 한국산학기술학회논문지
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    • 제15권1호
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    • pp.356-366
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    • 2014
  • 본 연구의 목적은 성 경험이 있는 대학생들의 태도, 주관적 규범, 지각된 행위통제 및 의도와 안전한 성행위 간의 관계를 확인하기 위한 것이다. 본 연구는 서울시 소재 일개 종합대학교에 재학 중인 남녀 학생 중 성경험이 있는 388명을 대상으로 하였다. 본 연구는 주제가 매우 사적이고 민감하므로 자료수집은 온라인과 모바일을 통해서 2013년 4월 1일부터 4월 14일까지 이루어졌다. 수집된 자료의 분석은 SPSS 21.0 프로그램을 사용하여 분석하였다. 연구 결과, 안전한 성행위는 주관적 규범(r=.235, p<.001), 지각된 행위통제(r=.286, p<.001), 안전한 성행위 의도(r=.455, p<.001)와 유의한 양의 상관관계를 보였다. 본 연구 결과를 대학생들을 대상으로 한 성교육 프로그램이나 성 상담 프로그램 등의 성건강 증진을 위한 간호중재 전략의 개발에 이용할 것을 제언한다.

기술수용모델(TAM)과 계획된 행동이론(TPB)를 바탕으로 한 모바일 기술수용에 대한 실증적 연구 (An Empirical Study on Mobile Technology Adoption based on the Technology Acceptance Model and Theory of Planned Behavior)

  • 이상근
    • 경영정보학연구
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    • 제7권2호
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    • pp.61-84
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    • 2005
  • 정보통신기술의 수용에 대한 많은 선행연구들은 기술수용이 유용성(usefulness), 사용의 용이성(ease of use) 그리고 기술에 대한 자긍심(self-efficacy) 같은 혁신적 요인에 의해 영향을 받는다고 하였다. 그러나, 이러한 선행연구들은 사회적 규범(subjective norms), 구전효과(word-of-mouth) 그리고 광고(advertising)와 같은 모방적 요인에 대해서는 간과해 왔다. 특히 수요대폭발(critical mass)을 불러일으키는 모방적 요인과 혁신적 요인의 상호간 인과관계에 대한 연구는 그다지 활발하지 않았다. 그래서 본 연구는 모바일 기술의 수용에 있어 모방적 요인의 역할에 대해 초점을 맞추었다. 이 연구의 목적은 복합적 관점에서 초기 모바일 기술 수용에 대한 의도에 영향을 미치는 요인들간의 인과관계를 실증적으로 검증하였다. 그 결과, 대량광고, 구전효과와 사회적 규범과 같은 모방적 요인이 모바일 수용의도에 직/간접적으로 영향을 미치고 있다는 것을 밝혔다. 본 연구는 기술 전파에 따른 시장변화에 있어 정보통신 장비공급업체에게 효과적으로 대응할 수 있는 전략수립에 도움을 주리라 믿는다.

The effect of image search, social influence characteristics and anthropomorphism on purchase intention in mobile shopping

  • KIM, Won-Gu;PARK, Hyeonsuk
    • 산경연구논집
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    • 제11권6호
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    • pp.41-53
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    • 2020
  • Purpose: The purpose of this study is to review the previous studies on the characteristics of the image search service provided by using artificial intelligence, the social impact characteristics, and the moderating effect of perceived anthropomorphism, and conduct empirical analysis to identify the constituent factors affecting purchase intention. To clarify. Through this, I tried to present theoretical and practical implications. Research design, data, and methodology: Research design was that characteristics of image search service (ubiquity and information quality) and social impact characteristics (subjective norms, electronic word of mouth marketing) are affected by mediation of satisfaction and flow, therefore, control of perceived anthropomorphism have an effect on purchase intention to increase. For analysis, research conducted literature review, and developed questionnaires, so that EM firm which is a specialized research institute has collected data. This was conducted on 410 people between the 20s and 50s who have mobile shopping experiences. SPSS Statistics 23 and AMOS 23 had been used to perform necessary analysis such as exploratory factor analysis, reliability analysis, feasibility analysis, and structural equation modeling based on this data. Results: first, ubiquity, information quality and subjective norms were found to have a positive effect on purchase intention through satisfaction and flow parameters. Second, satisfaction and flow were found to have a mediating effect between ubiquity, information quality, and subjective norms and purchase intentions. However, there was no mediating effect between eWOM information and purchase intention. Third, perceived anthropomorphism was found to have a moderating effect between information quality and satisfaction, and it was found that there was no moderating effect on the relationship between information quality and flow. Conclusions: The information quality of image search services using artificial intelligence has a positive effect on satisfaction, and it has been found that there is a positive moderate effect of perceived anthropomorphism in this relationship, which may be an academic contribution to the distribution science utilizing artificial intelligence. Therefore, it is possible to propose a distribution strategy that improves purchase intention by utilizing image search service and anthropomorphism in practical business and providing a more enjoyable immersive experience to customers.

기술, 개인, 상황 특성이 모바일 간편 결제서비스 이용의도에 미치는 영향 : 주관적 규범의 조절효과 (Technical, Individual and Situational Factors Affecting Intention to Use of Mobile Easy Payment Service : Focusing on the Moderating Effects of Subjective Norms)

  • 박현선;김상현
    • 디지털융복합연구
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    • 제16권6호
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    • pp.105-115
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    • 2018
  • 정보통신기술의 발달, 스마트폰의 보편화, 정부의 규제완화 등에 힘입어 모바일 간편 결제서비스가 주요한 금융서비스로 빠르게 성장하고 있다. 이에 본 연구는 모바일 간편 결제서비스 이용의도에 어떤 요인들이 영향을 미치는지를 실증분석을 통해 살펴보고자 하며, 총 386명의 자료를 수집하여 AMOS 22.0을 이용해 분석하였다. 연구결과, 기술적 특성(상대적 이점, 보안성), 개인 특성(자기효능감), 상황적 특성(기존서비스신뢰, 기존서비스만족)이 지각된 가치에 정(+)의 영향을 미치는 것으로 나타났다. 또한, 지각된 가치는 모바일 간편 결제서비스 이용의도에 정(+)의 영향을 미치는 것으로 나타났다. 마지막으로 주관적 규범은 지각된 가치와 모바일 간편 결제서비스 이용의도 간의 관계를 강화하는 것으로 나타났다. 본 연구의 결과는 모바일 간편 결제서비스 관련 기업과 관련 연구 분야에 유용한 정보를 제공할 수 있을 것으로 기대한다.

Cross Cultural Study on Behavioral Intention Formation in Knowledge Sharing

  • Bock, Gee-Woo;Lee, Jin-Yue;Lee, Ju-Min
    • Asia pacific journal of information systems
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    • 제20권3호
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    • pp.1-32
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    • 2010
  • The implementation of Knowledge Management Systems does not guarantee knowledge sharing within organizations because knowledge sharing cannot be mandated. Although previous investigations have attempted to identify the motivational factors that facilitate knowledge sharing, the results of these studies cannot be easily applied across organizations due to the highly context specific nature of knowledge sharing. Societal culture, as well as organizational culture, affects knowledge sharing behavior. This is why successful knowledge sharing initiatives in the United States, for example, may prove ineffective in another country with a very different culture like China. Therefore, it is clearly important to understand the effects of different societal cultures on individuals' knowledge sharing behaviors. The principal objective of this study is to deepen our understanding about the impact of national culture on an individual's knowledge sharing intention. In order to achieve this goal, field data was collected from 197 employees from a variety of companies and organizations in two countries-Sweden and China. In a collectivistic culture such as China, anticipated reciprocal relationships have been shown to directly affect individuals' attitudes toward knowledge sharing, and the organizational climate has also been shown to affect subjective norms to a significant degree. Subjective norms can influence intentions to share knowledge indirectly through attitudes. In the highly individualistic culture of Sweden, one's sense of self worth and anticipated reciprocal relationships have been shown to profoundly affect individuals' attitudes towards knowledge sharing. In both countries, anticipated extrinsic rewards have been shown to exert no detectable effects on respondents' knowledge sharing attitudes, and subjective norms and organizational climate have been determined not to affect knowledge sharing intentions directly. Rather, in both cases, knowledge sharing intentions have been shown to be directly affected by attitude.

혈당조절 양호군, 불충분군, 불량군간의 당뇨병 자가간호행위 관련요인 비교 - 계획된 행위이론, 습관, 가족지지를 중심으로 (Comparative Study on Self-care Behavior Related Factors for Good, Inadequate and Poor Glycemic Control Groups: Based on Variables from Theory of Planned Behavior, Habit, and Family support)

  • 김재경;구미옥
    • 기본간호학회지
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    • 제23권3호
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    • pp.245-255
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    • 2016
  • Purpose: This study was conducted to compare self-care behaviors and self-care behavior related factors for groups of patients with good, inadequate and poor glycemic control. The study was based on variables of the Theory of Planned Behavior by Ajzen, habit and family support. (1991). Methods: Participants were 134 patients with type 2 diabetes (good glycemic control group: 57, inadequate glycemic control group: 40, poor glycemic control group: 37). Self-care behaviors, intention to self-care behavior and self-care behavior related variables (attitude, subjective norms, perceived behavior control, habits and family support) were measured. Data were collected from August 12 to September 25, 2014 and were analyzed using $x^2$-test, Fisher's exact test, ANCOVA, and logistic regression with SPSS/WIN 21.0. Results: Among the three glycemic groups, there were significant differences in self-care behavior, subjective norms, perceived behavior control, family support, and habits. Multinomial logistic regression showed that poor blood glucose probability was associated with duration of diabetes mellitus, method of DM therapy, perceived behavior control and habits. Conclusion: The study findings reveal the important role of self-care behavior, subjective norms, perceived behavior control, family support, and habits in blood glucose control in adults with type 2 diabetes.

기혼여성의 유방암과 사회연결망 특성에 따른 유방촬영술 수검행위 (Mammography Screening according to Breast Cancer Disease and Social Network Characteristics of Married Korean Women)

  • 고윤희;김수;김광숙;장순복
    • 여성건강간호학회지
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    • 제17권2호
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    • pp.157-168
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    • 2011
  • Purpose: This study was done to examine differences in mammography screening according to breast cancer and social network characteristic. Methods: Data were collected from 187 married women 35 years and older who were using public health centers, health promotion centers, cultural centers, obstetrics and gynecology hospitals or other relevant community sites. Data were collected between October 24 and December 4, 2008. Data were analyzed using the SPSS/WIN 15.0 program. Results: The participation rate for mammography screening was 35.3%. The following general and breast cancer characteristics showed statistically significant differences: religion, family incomes, regular medical-care, general health examinations during past 2 years, and history of breast disease. The following social network characteristics showed statistically significant differences: social norms and subjective norms. Using logistic regression analysis, regular medical-care, breast cancer risk appraisal, social norm, and subjective norms were highly predictive of subsequent mammography. Conclusion: The results of this study indicate that it is important to develop and provide tailored intervention programs through integrated socially mediated programs. By consciously including social network and support systems, breast cancer detection efforts would not end as a one-time event, but naturally build on network structure of adults women, thus facilitating regular mammography screening.

일부 물리치료사와 작업치료사의 환자 의료정보보호 행동 이해 (Understanding the Behavior of Physical Therapists and Occupational Therapists in Protecting Patient’s Medical Information - An Application of the Theory of Planned Behavior -)

  • 이인희;신아미;손창식;박상영;박희준;윤경일;김윤년
    • The Journal of Korean Physical Therapy
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    • 제22권2호
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    • pp.55-60
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    • 2010
  • Purpose: The purpose of this study was to use the theory of planned behavior, past habit and moral obligation to better understand the behavior of physical therapists (PTs) and occupational therapists (OTs) in protecting the medical information of patients. Methods: We conducted a survey using self-writting questionnaires structured within the framework of the theory of planned behavior to understand to analyze information from 103 clinical PTs and OTs in their efforts to protect patient medical information. Results: The PTs and OTs' medical information protecting behavior was 2.85 mean points. That point failed to reach 1.0 points. Behavior intention was 3.83 mean points. That was judged to be improved. Behavioral intention was closely correlated with behavior, behavioral attitude, subjective norms, behavior control, and past habit. Variables related to the theory of planned behavior, attitude, subjective norms, and perceived behavior control all explained 50% of the behavioral intention of PTs and OTs regarding future divulgence of patient information. The past habits of PTs and OTs were also a significant predictor in explaining the behavioral intention to protect a patient's medical information (p<0.01). Conclusion: Revising the behavioral attitudes, subjective norms, perceived behavior control, and past habits of PTs and OTs helped improve their behavior regarding protection of the medical information of patents.