• Title/Summary/Keyword: Stakeholder Management

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Finding Pluto: An Analytics-Based Approach to Safety Data Ecosystems

  • Barker, Thomas T.
    • Safety and Health at Work
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    • v.12 no.1
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    • pp.1-9
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    • 2021
  • This review article addresses the role of safety professionals in the diffusion strategies for predictive analytics for safety performance. The article explores the models, definitions, roles, and relationships of safety professionals in knowledge application, access, management, and leadership in safety analytics. The article addresses challenges safety professionals face when integrating safety analytics in organizational settings in four operations areas: application, technology, management, and strategy. A review of existing conventional safety data sources (safety data, internal data, external data, and context data) is briefly summarized as a baseline. For each of these data sources, the article points out how emerging analytic data sources (such as Industry 4.0 and the Internet of Things) broaden and challenge the scope of work and operational roles throughout an organization. In doing so, the article defines four perspectives on the integration of predictive analytics into organizational safety practice: the programmatic perspective, the technological perspective, the sociocultural perspective, and knowledge-organization perspective. The article posits a four-level, organizational knowledge-skills-abilities matrix for analytics integration, indicating key organizational capacities needed for each area. The work shows the benefits of organizational alignment, clear stakeholder categorization, and the ability to predict future safety performance.

ESTABLISHMENT OF DECISION MAKING FRAMEWORK FOR SUPPORTING COOPERATION AMONG STAKEHOLDERS IN MEGA PROJECT

  • Jee Hee Lee;June Seong Yi;Seung Woo Shin;Kyung Rog Park
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1288-1293
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    • 2009
  • Performing 'Mega Project' in which various stakeholders are involved is difficult to control due to the respective conflicting objectives. Urban regeneration which is being challenged issue in various ways can be defined as the mega project. Since the mega project like urban regeneration a long-continued project and includes a lot of participants whose benefits conflict, cooperation among stakeholders is essential. Moreover, as the project goes, diverse decision making situations which require collaboration happen, and if proper decision making cannot be given at that time, the whole project would have critical effects. Also, since each activity concerns numerous stakeholders, prompt decision making is difficult in the mega project. Therefore, the objective of this study is to support stakeholder's cooperative decision making in order for conducting successful project. For the purpose of the paper, the concept of cooperation in mega project is redefined and a cooperative decision making framework is suggested. Also, the term of governance, which means cooperative mechanism based on the mutual trust, information sharing and partnership, is applied to the newly defined cooperation. The suggested cooperative decision making framework contains the structure of stakeholders in urban regeneration project which enables participants to understand the relationship among bodies and checklists for supporting decision making appropriately. The application of the framework proposed in this research is expected to contribute subjects' suitable decision making by providing proper information in a timely manner.

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PMG : Project Management Negotiating Model and Process among Stakeholders in Project Development Phase (PMG : 프로젝트 개발단계에서 Stakeholder 간의 문제점 협상모델 및 프로세스)

  • Moon, Jae-Hyun;Kim, Jin-Hyung
    • Proceedings of the Korea Information Processing Society Conference
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    • 2008.05a
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    • pp.300-303
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    • 2008
  • IT 관련 프로젝트를 진행 시 프로젝트 진행 도중 예상치 못한 많은 문제에 봉착하게 된다. 본 논문에서는 IT 프로젝트 대부분이 도입, 사용하는 요구사항분석-설계-개발-테스트-배포-유지보수단계 중 개발단계 및 유지보수 단계에서 발생할 수 있는 문제점에 초점을 맞추었다. PMG 란 Project Management Negotiator 의 약자로서 개발 시 고객의 요구사항이 변경되면 고객과 개발자 간의 개발에 소요되는 난이도, 일정, 비용에 따른 관점이 다를 수 있으므로, 이러한 차이점을 서로 이해 할 수 있는 범위 내에서 감소시킬 수 있는 모델을 제시한다. 또한 제시한 모델에 근거한 매핑테이블과 프로세스를 개발하고 실제 pilot 시스템을 구축하여 효용성을 검증한다. 제시한 프로젝트 관리 협상 모델을 통하여 일정에 차질 없는 프로젝트가 수행 가능하며 비용절감 및 고객만족 효과를 거둘 수 있다. 결과적으로 일정, 비용 측면 및 고객 만족 세 가지 측면에서 기존의 프로젝트 개발 방법론보다 더 나은 일정준수, 효율성, 정확성 등의 정량적, 정성적 만족을 확보할 수 있다.

Sustainability Criteria Identified in the Global Sourcing Practices of Global Fashion Retailers (글로벌 패션 기업의 해외 소싱 프로세스에서 나타난 지속 가능성 기준)

  • Lee, Ji Yeon
    • Fashion & Textile Research Journal
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    • v.24 no.2
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    • pp.206-216
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    • 2022
  • This study sought to examine the sustainability criteria found in the global sourcing practices of global fashion retailers. Sustainable supply chain management, with a particular focus on the sustainability criteria of global sourcing, was analyzed. This qualitative study was based on a focus group interview and corporate social responsibility (CSR) annual reports. Eight master categories, 18 middle categories, and 37 bottom categories were extracted. The key categories and their middle categories were as follows: (1) Social compliance (working conditions, employment, safety); (2) Environment concerns (environmental pollution management, eco-friendly production, supply chain environment); (3) Energy efficiency (energy saving program, store environment); (4) Consumer protection (restricted substances management, consumer product safety improvement); (5) Management system (code of conduct, triangle audit system); (6) Community social activities (local community service, voluntary activities, charitable activities); (7) External stakeholder engagement (media & non-governmental organization management, maintenance of relationship with local authority); (8) Brand protection (respect for companies' intellectual property). The findings of this study offer academically significant insights into the sustainability criteria that can be encountered by companies under diverse global sourcing scenarios, revealing that global sourcing by fashion retailers is not merely a means of reducing costs, but a way of generating new jobs and making a social contribution to developing countries. The study's findings also have practical significance, offering guidelines for general CSR activities in the global sourcing process.

Three Apologies: A Study of the Evolution of Crisis Communication Strategies by the Arts Council Korea (ARKO) in Response to the Blacklist Case (세 번의 사과 - 한국문화예술위원회 블랙리스트 사건의 위기 커뮤니케이션 사례 -)

  • Jung, Yong Sung;Hyun, Eun Jung
    • Korean Association of Arts Management
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    • no.60
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    • pp.93-119
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    • 2021
  • How an organization communicates to relevant stake-holders in a crisis is critical to gain continued social acceptance and legitimacy. In this paper, we examine the evolution of crisis communication strategies by the Arts Council Korea(ARKO) in response to the Blacklist case that unfolded from 2017 through 2019. In doing so, we focused on the 'Pop-up Theater case', where ARKO officials had exercised their discretion to have the play produced by theater artists be discontinued because they had viewed that the play was engendering the imagery of the Sewol-Ho tragedy. Using a case study methodology, we follow a series of events that occurred during this crisis management process, analyzing three apologies issued by the ARKO. In doing so, we draw on Hearit (2006)'s crisis management theory to evaluate how ARKO's crisis communication was managed. Overall, our study highlights that without incorporating truthfulness and sincerity congruent with stakeholder expectations, an organization's crisis communication is likely to be less successful.

The Study of Designer's Approaching Procedure by Applying Value Evaluation Method to improve Degree of Owner's Satisfactions in Design Phase (설계단계에서 건축주 만족도 증진을 위해 가치평가방법을 활용한 설계자 접근절차에 대한 연구)

  • Lee, Do-Hyung;Park, Chan-Sik
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.117-122
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    • 2006
  • In spite of various approaching method to satisfy with the owner's requirements in schematic design phase, it is insufficient to evaluate intermediate process of design arithmetically with participating in design process. So the numerous changes of design after completion of design development cause a lot of loss to the design company. The designer arranges owner's requirements to prevent from this loss at the initial stage of schematic design phase systematically and lets owner and stakeholder to evaluate the value of schematic design to satisfy with owner's and stakeholder's requirements. If the evaluated value for schematic design is above a definite value index, the next design phase should be advanced. By this method, the design company can reduce the additional expenses remarkably by preventing with re-design which is occurred by not reflecting owner's intention or by changing owner's intention. Also the designer have the owner to evaluate the result of design and construction. The designer let the owner know whether the owner's requirement should well have been reflected on drawing or not. There is a strong point to be able to minimize the criticism which can be occurred after completion of construction by evaluating for owner's satisfactory degree and by having owner and designer confirm the result of design and construction arithmetically. This paper presents that the loss of design company can be minimized by going over at next step if the value is over a definite value index after evaluating value for each design from design process.

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Development of Business Model for Partnership Support Management (PSM) in Private Infrastructure Projects (민간투자사업 파트너쉽지원관리(PSM) 업무모델 개발)

  • Jung, Pyung Ki;Baek, Hyeon Gi;Seo, Jong Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.1D
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    • pp.99-109
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    • 2011
  • In order to maintain construction industry and to improve efficiency, the Korean government legislated private investment system. Private sector takes advantages by adopting CM (Construction Management) project system, however, public sector has relatively less capability and experience than private sector. In this paper, PSM (Partnership Support Management) is addressed in order to actively strengthen the project capabilities for public sector. PSM maintains existing CM project system because it is a concept of expended business model of CM. PSM needed to categorize the private participated project into 5 phases; project development phase, project announcement phase, project evaluation phase, project agreement phase and agreement changing phase. PSM business structure and business process considering stakeholder's interrelationship and participation are suggested in this research. Suggested PSM business model may not only increase a comprehensive understanding of government and project capability, but also may reduce work load and responsibilities for project momentum of private participation in infrastructure.

A Study on The Conflict Management for Apartment Reconstruction Project (공동주택 재건축사업의 갈등관리에 관한 연구)

  • Lee, Ro-Na;Lee, Hak-Ki
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.467-470
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    • 2008
  • Apartment Reconstruction project causes lots of conflicts among stakeholders who don't have professional knowledge on a complicated work-flow In case these conflicts occur, the project might not be well by the damage passed to parties, and so the project cost might be increased, the project might be delayed and hazy as well if the conflicts are not resolved quickly. However, the damage would be indirectly and directly brought to the main parties in apartment reconstruction project because the conflicts aren't managed. Thus, an effective conflict assessment should be preceded, and a process and a system for managing the conflicts should be developed to prevent and settle the conflicts. The purpose of this study classifies the conflicts which are occurred on each phase of the project based on principal facts, and presents the process to develop conflict management system through conflict assessment to each stakeholder.

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A Qualitative Study on Public management of the Admission and Discharge of mental hospital (정신장애인의 정신의료기관 입·퇴원과 국가관리에 관한 질적 연구)

  • Lee, Yong-pyo;Chung, Hyun-ju
    • Korean Journal of Social Welfare Studies
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    • no.37
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    • pp.369-397
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    • 2008
  • The purpose of this study is to understand the context of mental hospital admission and discharge related with the stakeholder and to find out issues about public management on mental health disabilities. To this process, the more effecive alternative policies for mental health will be offered. As a research tool, the qualitative study was used, and the 6 case were analyzed. Through this study, we find 5 theme such as admission type occurred outside public management, uneffective public management in mental hospital treatment, long-term treatment mechanism occured in mental hospital, helplessness and role distortion of public follow-up system. According to the mental health law, mental hospital admission and discharge on mental health disabilities is to managed public system. But public management with mental health disabilities did not work on. In this results, we are find infringement on mental health disabilities. According to these findings, several suggestions are offered for better policies about admission and discharge procedures managed by public system.

ESG Management Practice Led by BYN Black Yak: The Resource Circulation System for Recycling Domestic Transparent PET Bottle ((주)BYN블랙야크의 ESG 경영 실천 사례 : 국내 투명 페트병 자원순환 시스템을 중심으로)

  • Kang, Tae Sun;Kim, Youn Sung;Jung, Dexter
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.433-446
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    • 2021
  • Purpose: The main purpose of this study is to analyze the case of the transparent PET bottle resource circulation project of BYN Black Yak Co., Ltd., present implications, and propose ways to spread it in the future. Methods: In this study, the logic of the Double Diamond Model is applied to analyze the development process of sustainable fashion made from BYN Black Yak Co., Ltd.'s PET Bottle Resource Circulation System. Results: The K-rPET Resource Circulation Project of BYN Black Yak Co., Ltd. is recognized as a best example for its contribution to eco-friendly activities, solving social problems, raising consumer awareness, and sharing recycling habits. Before the plastic bottle becomes a garment, five steps are taken (discharge of PET bottle → collection of PET bottle → recycling of PET bottle → fabrication of yarn → production of the finished product out of the fabric). BYN Black Yak Co., Ltd. has successfully commercialized it by recycling reverse-recovery PET bottles by making solutions to problems that have not been solved at each stage. Conclusion: In addition to efforts to find and strengthen weak links presented in the Theory of Constrains (TOC), it appears to have systematically carried out activities to convert stakeholder discomforts into a package of gain points. As shown in the slogan "We are all in!" the proposal and implementation for the completion of a true environmental system is judged to have truly performed ESG management well for the company's business. ESG management activities at BYN Black Yak Co., Ltd. are expected to continue.