• Title/Summary/Keyword: Social Impact Management

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The Impact of Corporate Social Responsibility on Customer Loyalty through Trust and Company-Consumer Identification (기업의 사회적 책임이 신뢰와 기업-소비자 동일시를 통해 고객충성도에 미치는 영향)

  • Kim, Bo-Gyeong;Om, Kiyong
    • Korean Management Science Review
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    • v.31 no.4
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    • pp.117-134
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    • 2014
  • Today the concept of corporate social responsibility has become an essential element for coexistence of corporations and the society. In this study the impact of four responsibilities of business organizations proposed by Archie Carroll (economic, legal, ethical, and discretionary) on customer loyalty through the mediating effect of trust and company-consumer identification is analyzed. A questionnaire survey was conducted for four well-known Korean companies (Dong Suh Food, LG Household and Health Care, Samsung Electronics, and Hyundai Motor). After factor analysis, legal and ethical responsibilities were grouped as the same factor, thus three social responsibilities were finally used for hypotheses testing. Major findings were as follows: First, economic responsibilities had positive impact on honesty trust, professionalism trust, favorableness trust, and company-consumer identification, Second, legal/ethical responsibilities were found to have significant effects on honesty trust, favorableness trust, and company-consumer identification. Third, in the case of discretionary responsibilities, professionalism trust, favorableness trust, and company-consumer identification were revealed to have a significant positive relationship. Fourth, only two trust variables (honesty and professionalism) and company-consumer identification had positive influence on the loyalty of customers. These findings are expected to help decision makers to set up corporate objectives and choose action items for corporate social responsibility. At the last part, implications of the study and future research directions were discussed.

The Influence of Corporate Social Responsibility on Business Performance: Evidence from Agricultural Enterprises in China

  • ZHOU, Zhaoxing;JIA, Hongda;YANG, Qian
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.3
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    • pp.83-94
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    • 2022
  • The aim of this research is to examine the structural linkages between social responsibility, social capital, competitive advantages, and agricultural enterprise performance in China. This research focused on the role of social capital and competitive advantages in mediating the relationship between CSR and corporate performance. 492 employees from agricultural firms in Xinjiang, China, took part in the study. Confirmatory factor analysis and exploratory factor analysis were used to assess the measurement scales' reliability and validity. The associations between these four variables were investigated using structural equation modeling, and the mediating impact was tested using the Bootstrap method. Corporate social responsibility, social capital, and competitive advantage are all positively related to business performance, according to the findings. According to the results of the mediating effect test social capital and competitive advantage partially mediated the relationship between corporate social responsibility and business success. Unlike earlier research, this study focused on the impact of social responsibility on agricultural enterprise performance in impoverished rural areas. The findings of this study, in particular, benefit agricultural company management by revealing the role of social capital and competitive advantage in mediating the relationship between corporate social responsibility and business performance.

Research and Development of Korea B(Benefit)-impact Model for Sustainable Development - in Case of Construction Sector -

  • Kwon, Sung-Sik;Lee, Myung-Sik
    • Architectural research
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    • v.21 no.2
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    • pp.41-48
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    • 2019
  • The purpose of this study is to research and development of 'Korea B(Benefit)-impact Model' for Sustainable Development. A concept evaluation model is 'B(Benefit)-impact model' in U.S.A. We use the results of surveys that examined the importance of social value issues to stakeholders in Korea to implement the benefit-impact model in Korea. In particular, in this paper, we use the KSI(Korean Sustainability Index) survey data conducted by the Korea Standards Association to evaluate the social value of the construction industry for representative stakeholders in the construction industry. The social value pool and the activity indicator pool used for the survey are created based on relevant International Standards; ISO 26000, ISO 14001, ISO 37001. As a result, Korea B-impact model for construction industry included the following five core social value issues; Strengthen transparency of corporate management, Ensure fair employment and employment relations, Efforts to prevent corruption, Conduct fair competition, Efforts to prevent environmental pollution. In addition, the US B-impact model has three limitations. First, it is unclear whether the key indicators have been derived while considering all issues of social value. Second, US B-impact model indicators are developed by the social responsibility experts, so it is necessary to review by stakeholders in each industry. Finally, it would be more effective for companies to use the B-impact model index as a more detailed activity indicator. When developing a Korea B-impact model, the following methods are used to supplement it. First, we reviewed all social value issues using international standards. Secondly, we used the KSI(Korean Sustainability index) survey results to derive the importance of the social value issue of construction industry in Korea. Finally, we have clearly matched the activity indicators by social value core issues based on the GRI Standard so that companies can actually use the Korea B-impact model for the construction sector. The detailed development stages and results of this study are as follows;.

Impact Investment into Social Enterprises and Applicability to Korea (사회적기업의 임팩트투자와 한국 적용가능성 연구)

  • Chang, Sug-In;Jin, Jae-Keun;Choi, Ho-Gyu;Jeong, Kang-One
    • Management & Information Systems Review
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    • v.39 no.2
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    • pp.163-179
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    • 2020
  • Recently, impact investment has attracted attention all over the world. This is intended to effectively solve problems by combining private capital and various financial techniques with social and environmental needs, as it is recognized that it is difficult to solve social and environmental problems. Impact investment means a mixture of financial, social, and environmental aspects. This refers to an investment focused on such a blended value, through which it simultaneously achieves financial and social values such as return on investment. The purpose of this study is to study whether impact investment, which has become a new issue, is actually applicable in Korea. This study first considers the concept and method of impact investment, and a prior study on social enterprises and impact investment that pursue social values. In particular, after analyzing in detail the social performance-related bonds (SIB) and operational cases, we intend to explore the possible applicability of impact investment to Korea. The results and implications of this study are, first, changes in the government's attitude toward impact finance. The government should entrust innovative public works to market-proven service providers to enhance the professionalism and efficiency of public service projects. Second, the legal system must innovate. Impact investment should provide an institutional foundation to pursue social problem solving simultaneously, not maximizing financial performance. Third, when investing in public works in the private sector, impact investment must clearly demand social performance and clarify the evaluation accordingly. The project execution process should create an impact environment that is more free and active.

A Study on Social Impacts of Archives through Outcome-based Evaluation (성과평가에 기반 한 기록관의 사회적 영향 분석 연구)

  • Park, Sungjae
    • Journal of Korean Society of Archives and Records Management
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    • v.17 no.1
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    • pp.73-92
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    • 2017
  • Archives identify and preserve records created by society. By making them available to people, archives can be a means of support to the community. The purpose of this study is to develop a model to measure the social impact of archives. Reviewing findings from previous research on the social impact of archives, this study's model is based on the logic model, an outcome-based evaluation model, given that impact is not only followed by outcomes but can be the outcome itself. The scope of social impact is limited to community empowerment in terms of the applicability of the suggested model. The model, which includes short-, medium-, and long-term outcomes, could be used to measure changes in the knowledge, attitudes, and skills of archive users, and the social engagement of the people who experienced those changes in the community. The proposed model could include final outcomes that indicate the increase of community empowerment according to the civil society engagement. It is expected that the model is validated through applying quantitative and qualitative methodologies to measure the social impact of archives.

Reducing Plan of Environmental and Social Conflicts for Tidal Power Plant through the Analysis of Environmental Impact (조력발전사업에서의 환경적 영향 분석을 통한 환경·사회적 갈등 저감방안)

  • Ahn, Se Woong;Lee, Hi Sun
    • Journal of Environmental Impact Assessment
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    • v.21 no.5
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    • pp.789-799
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    • 2012
  • The major causes of environmental and social conflicts were analyzed through the samples of the construction and the management for tidal power plant abroad and inland. Based on the results, the eco-friendly and socially acceptable policy instruments for decreasing the scope and intensity of the conflicts were explored. Regarding environment issues, it was found that the tidal power project resulted in decreasing in tidal range and area of intertidal zone and in damaging to tidal flat and wetland conservation area. Also there are the characteristic change of tidal current and biological effect, etc. The major environmental and social conflicts were resulted from the distrust of environmental results to environmental impact assessment and prior environmental review and the distrust of project feasibility study, and insufficient activities of public participation. In this study, introduction to joint fact-finding(JFF) was reviewed as the measure of minimizing environmental and social conflicts.

The Impact of Community-Based Forest Management on Local People around the Forest: Case Study in Forest Management Unit Bogor, Indonesia

  • Fajar, Nugraha Cahya;Kim, Joon Soon
    • Journal of Forest and Environmental Science
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    • v.35 no.2
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    • pp.102-114
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    • 2019
  • The issue of sustainable forest management (SFM) continues to emerge as part of the REDD+ mechanism mitigation efforts. Especially for some developing countries, such as Indonesia, forest management is required to provide benefits to the welfare of local communities in addition to forest conservation efforts. This study aims to identify the economic, social, and environmental impacts of community-based forest management (CBFM) implementation activities, which is one of the implementations of SFM at field level. The primary objectives were to find out the impacts of CBFM activities based on local people's perceptions and to identify what factors need to be considered to increase local people's satisfaction on CBFM activities. The data from 6 sub-villages was derived through surveys with local people involved in CBFM activities, interviews with a key informant, and supported by secondary data. The results of the study state that CBFM activities have increased the local people's income as well as their welfare, strengthening the local institution, and help to resolve conflicts in the study area. CBFM has also been successful in protecting forests by rehabilitating unproductive lands and increase forest cover area. By using binary logistic regression analysis, it found that income, business development opportunities, access to forests, conflict resolution, institutional strengthening, and forest rehabilitation variable significantly affected the local people's satisfaction of CBFM activities.

Impact of Vocational Training on Wages of Ethnic Minority Labors in Vietnam

  • DO, Ha Thi Hai;MAI, Cuong Ngoc;MAI, Anh Ngoc;NGUYEN, Nui Dang;PHAM, Toan Ngoc;LE, Huong Thi Thu;TRAN, Manh Dung;VU, Tri Tuan
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.6
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    • pp.551-560
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    • 2020
  • This research investigates the impact of vocational training on wages of ethnic minority labors in emerging countries; Vietnam is the case study. The study uses secondary data from 2014 to 2018 collected through Vietnam Household Living Standards Surveys (VHLSS) conducted by the General Statistics Office. In order to analyze the impact of vocational training on wages of ethnic minority areas in Vietnam, this research creates ethnic area variables. According to Vietnamese regulations, ethnic areas are communes of 51 different provinces, inhabited by ethnic minority people. The statistics from VHLSS in 2018, show that the proportion of labors of working age with a certificate was 22.5%. The research employs Heckman Sample Selection Model to estimate the impact of vocation training on wage of labors in ethnic minority areas. The results show that vocational training plays a crucial role in improving the wages of ethnic minorities and has a positive impact. However, apart from the achieved outcomes, vocational training and job creation for ethnic minorities are not without limitations and shortcomings. Based on the findings, some recommendations to ethnic minority labors, enterprises and the Government are proposed to encourage participation in vocational training for the purpose of promoting the efficiency of the labor market.

A Study on the Effects of Cyber Bullying on Cognitive Processing Ability and the Emotional States: Moderating Effect of Social Support of Friends and Parents

  • Yituo Feng;Sundong Kwon
    • Asia pacific journal of information systems
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    • v.30 no.1
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    • pp.167-187
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    • 2020
  • College students experience more cyber bullying than youth and cyber bullying on college students may be more harmful than youth. But many studies of cyber bullying have been conducted in youth, but little has been studied for college students. Therefore, this study investigated the negative effects of college students' cyber bullying experience on cognitive processing ability and emotional states. The social support of friends has a buffering effect that prevents stress and reduces the influence on external damage in stressful situations. But the impact of parental social support is controversial. Traditionally, the social support of parents has been claimed to mitigate the negative effects of external damage. Recently, however, it has been argued that parental social support, without considering the independence and autonomy needs of college students, does not alleviate the negative effects. Therefore, this study examined how the social support of friends and parents moderate the negative impact of cyber bullying. The results show that the more college students experience cyber bullying, the lower their cognitive processing ability and emotional states. And, the higher the social support of friends, the lower the harmful impacts of cyber bullying on cognitive processing ability and emotional states. But, the higher the social support of parents, the higher the harmful impacts of cyber bullying on cognitive processing ability and emotional states.

The Negative Effects of University's Students Smartphone Addition on Daily Life (대학생들의 스마트폰 중독이 일상생활에 미치는 부정적 영향)

  • Ahn, Hyun Sook;Kim, Hyo Jung
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.3
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    • pp.285-296
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    • 2014
  • Recently, the use of Smartphones has been widespread and changed our lives positively. Smartphones which are called as PC in the hand and spread general people rapidly are becoming a medium to use generally various functions such as internet, work, multimedia, etc. beyond the simple function of telephone communication in the past. However, the excessive use of Smartphones has also produced many side effects. The purpose of this study is to examine the Smartphone Addiction on Daily Life Impact. This model tests various theoretical research hypotheses relating to Self-Esteem, Enjoyment, Flow, Social Impact, Smartphone Addiction and Daily life impact. The proposed model is analyzed to target 299 University Students and Smart Partial Least Square(PLS) 2.0 have been utilized for deriving the study results. The Result of Hypothesis testing are as follows. First, Self-Esteem negatively influence Smartphone Addiction. Second, Enjoyment, Flow and Social Impact positively influence Smartphone Addiction. Third, Smartphone Addiction positively influence Daily Life impact. This Research makes a basic research for smart phone addiction papers that will be investigated a lot in the future.