• Journal of Service Research and Studies
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• v.14 no.2
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• pp.138-157
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• 2024

Due to recent developments in smartphones, lifestyles centred around their use are rapidly changing across many societal areas. Mobility apps, widely used by a large number of people, have also become popular among tourists for travel purposes. This trend is exemplified by the premium taxi industry, which champions smart mobility services-an essential component of smart tourism-to attract tourists as customers. This study investigates how smart mobility service attributes influence memorable user experiences from the perspective of both residents and tourists. It also examines the consequent image of smart mobility and users' intentions to reuse these services. To this end, a survey and analysis were conducted with 320 registered customers of domestic premium taxi companies, which are expanding their services to cater to both residents and tourists. The analysis confirmed all hypotheses. Among the attributes of smart mobility, involvement played a crucial role in shaping the image of smart mobility, more so than refreshment or novelty. Furthermore, the image of smart mobility significantly impacted the intention to reuse it. Based on these findings, this study presents practical implications regarding which empirical factors should be managed from a smart mobility perspective to foster a positive image and encourage reuse.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.9
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• pp.1666-1672
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• 2016

In recent years, smart technology has been applied to various information system fields. Especially, traditional library service area is changing to Smart-Library from Digital-Library. In this environment are need to library service software platform for supporting variety content, library services, users and smart-devices. Due to this, existing library service has a limitation that inhibits semantic interoperability between different heterogeneous library systems. In this paper, we propose Linked-Open-Data based smart library as an archetype of future-library system that provide a variety content and system interaction and integration of services. It is an innovative system of the cutting-edge information intensive. Therefore, we designed system environments according to various integration requirements for smart library based on Linked-Open-Data. And, we describe the functional requirements of smart-library systems by considering the users' demands and the eco-systems of information technology. In addition, we show the reference framework, which can accommodate the functional requirements and provide smart knowledge service to user through a variety of smart-devices.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.241-247
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• 2021

As a way to solve the side effects of urban development, a smart city with information and communication technology converges in the city is being built. For this, a smart city platform should support the development and integration of smart city services. Therefore, the underlying technology and the functional and non-functional requirements that the smart platform must support were analyzed. As a result of this, we classified the Internet of Things, cloud computing, big data and cyber-physical systems into four categories as the underlying technologies supported by the smart city platform, and derived the functional and non-functional requirements that can be implemented and the reference model of the smart city platform. The reference model of the smart city platform is used for decision-making on investment in infrastructure technology and the development scope of services according to functional or non-functional requirements to solve specific city problems for city managers. It provides platform developers with guidelines to identify and determine the functional and non-functional requirements and implementation technologies of software platforms for building smart cities.

• Journal of Internet Computing and Services
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• v.15 no.1
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• pp.113-123
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• 2014

Many people expect remarkable growth in Cloud Computing industry because of it's effectiveness. But Cloud Computing industry is still at an early stage. Especially, people who in the public sector hesitate to adopt Cloud Computing Services due to security issues and their conservative views. Also, they just have limited understanding, so we need to investigate what they really know and understand. The purpose of this study is to propose Improvement plans on cloud-based smart work service of a quasi-governmental agency based on the view point of preference and tendency. To discover three types of cloud-based smart work issues and interpret theoretical definitions of those, we conducted a subjectivity analysis through qualitative methodology. At the result, the study draws three elements of typology: convenience type, concentration type, and collaboration type, and provides directions to strategic-policy studies for future cloud-based smart work services of quasi-governmental agency.

• Journal of Information Technology Services
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• v.22 no.3
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• pp.141-165
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• 2023

With the advent of the fourth industrial revolution, technologies such as the Internet of Things, artificial intelligence and cloud computing are developing rapidly, and smart homes enabled by these technologies are rapidly gaining popularity. To gain a competitive advantage in the global market, companies must understand the differences in consumer needs in different countries and cultures and develop corresponding business strategies. Therefore, this study conducts a comparative analysis of consumer reviews of smart homes in South Korea and China. This study collected online reviews of SmartThings, ThinQ, Msmarthom, and MiHome, the four most commonly used smart home apps in Korea and China. The collected review data is divided into satisfied reviews and dissatisfied reviews according to the ratings, and topics are extracted for each review dataset using LDA topic modeling. Next, the extracted topics are classified according to five evaluation factors of Perceived Usefulness, Reachability, Interoperability,Trustness, and Product Brand proposed by previous studies. Then, by comparing the importance of each evaluation factor in the two datasets of satisfaction and dissatisfaction, we find out the factors that affect consumer satisfaction and dissatisfaction, and compare the differences between users in Korea and China. We found Trustness and Reachability are very important factors. Finally, through language network analysis, the relationship between dissatisfied factors is analyzed from a more microscopic level, and improvement plans are proposed to the companies according to the analysis results.

• Smart Media Journal
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• v.2 no.3
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• pp.17-22
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• 2013

The growth of the propagated NFC provides the various services with respect to internet applications, which it can be predicted from the simple internet services to the privated services. This paper proposes the clustering of information retrieval system model using NFC tag of access information for utilizing the similar information of the tag. The proposed model can search the similar information of the tag using the access information of NFC tag. In addition, it can cluster the similar retrieval information into topic cluster for utilizaing users.

• Journal of the Korean Institute of Landscape Architecture
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• v.47 no.5
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• pp.41-48
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• 2019

Our daily lives are changing at a rapid pace and the concept of smart city is spreading, as the information communication technologies apply to various fields. However, efforts to prepare for changes in society due to technological evolution are insufficient in the field of landscape architecture. The purposes of this study are to explore the concept of smart parks, to investigate how smart technology has been applied to parks, and to identify the users' perception and satisfaction on smart park services. To this end, we conducted literature review, focus group interviews with experts, and a questionnaire survey with 180 users of the IoT See pilot smart park in Daegu. Smart parks can, as a result, be defined as sustainable parks that improve users' experience in parks and solve social and environmental problems faced by utilizing various high technology. Smart technologies introduced at the park so far have been mostly focused on safety and environmental areas, including AI CCTV, smart street lamp, and fine dust warning devices. The results of survey showed that not many users were aware of the smart services the park provided due to the lack of public communication as well as the nature of maintenance-oriented smart services. The survey also found that AR services for the education of historic parks were the least utilized, while solar power benches and WiFi service were most preferred by the park users. In conclusion, smart technologies need to be integrated with diverse park contents more centered user needs, providing services to enhance safety and environmental management in order to develop user-oriented smart parks.

• The Journal of Korean Institute for Practical Engineering Education
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• v.5 no.1
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• pp.28-33
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• 2013

In this paper, we proposed a smart learning model that reflects the environment of information and communication that rapidly changing with the advent of smart devices. There are varieties of screen size and performance of smart devices, but they can be classified smart phones, smart pads, personal computer(PC) and Smart TV. In this paper, we look for appropriate services model with method of interaction and educational content as per each device type, then present the development direction of smart learning that reflects the information communication environment and future smart learning service model according to the characteristics of each device.

• Journal of Information Technology Services
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• v.19 no.5
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• pp.1-14
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• 2020

Mankind has been attempting to live a happy and safe family life in a residential space. Due to the advent of the mobile phone in the 1990s and the smart phone in the 2000s, when the information and communication age came, human life has been innovatively changed. The revolution of human civilization led to the Neolithic Revolution and the Iron Age, followed by a smart phone revolutionizing human life, and the revolution faces with the era of info-communication, smart phones became a daily life and the fourth industrial revolution. The fourth industrial revolution is an era of info-communication technology (ICT), creating a new paradigm across human life through technological developments such as artificial intelligence (AI), IoT, big data, mobile, and cloud. The smart home is actively researched in a direction to support the overall human life as a representative future residential culture paradigm. However, the study considering the needs according to the lifestyle, functional characteristics of each living space and human lifestyle of the Phono Sapiens era where smart phones live like daily life was relatively insufficient. In addition, research on smart home service design should be considered from the apartment residential space planning stage. Therefore, this study has significance in suggesting the direction of research on human-centered smart home service design considering the characteristics of each living space and resident's life-style in the smart phone era.

• Journal of Smart Tourism
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• v.1 no.2
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• pp.27-36
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• 2021

As a popular concept, smart tourism is widely used as a strategic tool to improve the competitiveness of world tourism destinations. Taking Macao as a case study, this research explores the relationship between government, academic research, and smart destination applications, with a view toward investigating the utilization of smart technology to achieve service innovation, effective communication with tourists, and enhance the travel experience. The study summarizes the current situation of smart tourism in Macao, finding that most of the smart services in Macao rely on users to obtain information spontaneously and do not achieve real interaction and service demand. Suggestions and advice for smart development are provided.