• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.93-100
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• 2012

Objective: This study is to review the current state of services offered to pharmacy users, and develop a service design converging a prescription service and a smart phone application service in order to enhance patients' experience at pharmacies and home. Background: Under the new medical system; separation of prescribing and dispensing drugs, a doctor writes a prescription to their patients and patients have their prescription filled at the pharmacy. As the number of flue, allergy and atopy patients has increased, waiting lines have been longer at pharmacies. Besides, the current medical service system lacks of providing proper information on prescribed pills to patients. There are already services offered during waiting times such as offering free drinks, magazines or suggesting general drugs which you can buy without prescription, however they neither cover the current medical service's shorts nor shorten the waiting time. Method: I researched objective and perceived waiting times reduction methods, the current service status at pharmacies, and the government's policy direction in a medical service. Also, I observed a patient's journey from the hospital to pharmacy and then home. I examined the circumstance at pharmacies, patients' behaviors and their thoughts during their journey, and extracted three main goals to design a service in order to help patients have positive perception during the waiting time; (1) to reduce the perceived time by the way of visualizing time and offering readings about what patients consider necessary, (2) to educate patients what they are into and how to get through, (3) to establish trust among patients, doctors and pharmacists. Based on three goals, I designed a structure and a wireframe for a new service application of smart phones. Results: With a new service design for pharmacy users, users can track their medical record and visit the information about their current medical treatments anytime. Also the service helps patients build reliable relationships with doctors and pharmacists. Conclusion: Experience is not just an activity but series of multiple activities. The serving range of a medical service should not be determined by stakeholders but user's holistic experience. By approaching a service design with a holistic vision, it can enrich not only a temporary experience but also a whole life well being. Application: Since there are already many service applications advising patients about their illness and finding right doctors, this service design is focused on the experience from getting a prescription till feeling better. The next move is to combine those two parts medical services and design an integrated service application. As a prescription is going to be coded in numbers, we might consider to design an un-attended pharmacy which can shorten huge amount of time for filling prescriptions.

• Journal of the Korean housing association
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• v.27 no.5
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• pp.25-35
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• 2016

he objective of this study was to investigate home network systems presently applied in multi-housing complexes and resident's usage to improve the utilization of these systems and services as well as maintenance methods. Subjects were 27 housing complexes equipped with home network systems in west Pangyo area. The investigation methods of communal network systems were observed and photographed. Unit systems were investigated through photography, interviews, and observation focusing on the utilization of Wall-Pads by visiting one unit of each housing complex. The results are as follows: (1) Most housing complexes that we investigated were built with high-grade IT infrastructure. Also, remote meter reading, electronic security, vehicle access, and building access systems were established. Wall-Pads with similar functions were installed in 23 housing complexes, excluding private rental housing complexes. (2) Even though people were well aware of the need for common systems within their housing complexes, only 10~20% of Wall-Pad menus were used. (3) Low utilization rates of home network stem from Wall-Pad menus which were user-unfriendly, and a lack of user training for the complex's common system and unit system. Therefore, to promote active use of home network systems, the systems must be diversified in accordance with user characteristics. In addition, the Wall-Pad menus should be reorganized to be user-friendly.

• Journal of Information Technology Services
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• v.12 no.2
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• pp.301-319
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• 2013

Wireless and mobile communication technologies enable individuals who trade stocks and bonds to use mobile-based trading services. Due to rapidly developing mobile technologies and adoption of the advanced/smart mobile devices such as smart phones and tablets, the use of mobile trading systems (MTS) have increased at an unexpected rate. Although many prior studies measured service quality on various service-related fields, there are few studies that is related to mobile trading systems compared to more traditional PC-based home trading systems. This research searches determinants of service quality for mobile trading systems and examines the effects of these factors on the intention to mobile trading systems' continuous use. Through an extensive literature review, this research finds three dimensions for mobile trading systems : interaction quality, service environment quality, and service outcome quality. The result of analysis shows that personalization, connectivity, ease of use, informativeness, and monetary value enhance the intention to continuous use. Considering environmental conditions such as the high rate of MTS adoption among individual users and stiffer competition among securities firms, these findings may help practically securities firms' shaping MTS system development strategies for individual users' continuous use and for increasing new users adoption.

• Journal of Multimedia Information System
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• v.3 no.4
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• pp.111-118
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• 2016

Today, the proliferation of various mobile devices, such as smart phones and tablet PC, brought changes in the existing TV viewing behavior. People use smart devices as secondary device while watching TV. Researches on a wide range of services linked with second-screen devices around the smart TV in the home network have been actively conducted. While there exist several Web-related technologies for connections between devices, specialized techniques for a second screen service are quite insufficient. There are still some problems related to the display of contents from multiple devices and the efficient transfer of these contents. Considering the characteristics of broadcasting systems In this study, we focus on a second screen service that permits a dynamic transfer of contents by connecting a television (TV) with mobile devices. Here, we propose a second screen service model to enable the personalization of TV contents by combining the existing broadcasting and Web-related techniques.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.488-493
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• 2007

최근 정보통신 기술의 발전으로 인하여 어느 장소에서든 컴퓨터 또는 무선장치를 사용하여 집안의 지능형 가전기기들을 점검하고 제어 할 수 있는 수준까지 이르렀다. 이와 같은 서비스를 제공하기 위한 요소기술 중에 마이크로소프트사에서 발표한 UPnP(Universal Plug & Play)는 TCP/IP 프로토콜을 기반으로 하여 각 지능형 가전기기에 IP주소를 할당하여 어느 곳에서나 누구나 편리하게 지능형 가전기기의 서비스를 이용할 수 있도록 해준다. 본 논문에서는 UPnP 미들웨어 기반의 홈 네트워크에서 웹 기반의 인터페이스를 통해 지능형 가전기기를 쉽게 관리할 수 있는 홈 게이트웨이와 지능형 가전기기 간 연동 시스템을 설계하고 구현한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2023.05a
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• pp.101-103
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• 2023

With the recent advances in communication technology and Internet of Things (IoT) infrastructure, home automation systems have emerged as a new paradigm for providing users with convenient smart home services. The IoT ecosystem has merged digital systems with the physical world, dramatically changing the way people live and work. However, at the same time, security remains one of the most significant research issues in IoT, as the deployment and application of high-availability systems come with various security risks that cause serious threats to users. Among them, the security issues arising from the interaction among devices/applications should not be underestimated. Attackers can exploit interactions among devices/applications to hack into the user's home. In this paper, we present a survey of research on detecting various types of interactions among devices/applications in IoT.

• Journal of Digital Convergence
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• v.18 no.2
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• pp.439-445
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• 2020

This is a user experience study of factors that should be considered in designing home appliances experience service. Untact services are emerging, but the development of home appliances sector is in early stage. Based on the six factors of Stephen P. Anderson's Creating Pleasurable Interface Model, this study conducted surveys, 1:1 in-depth interviews, and participation observations to measure and analyze user experience. In this study, I compared 4060s and 2030s's user experience in that the untact services raise the digital alienation among middle-senior-aged. As a result, there were significant differences between the two, including the opposite satisfaction in terms of reliable, usable and pleasurable factors. I hope that this study will be of strategic help in designing future home appliance experience services.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.7 no.11
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• pp.2853-2873
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• 2013

Over the last few years, one of the most common purposes of smart homes is to provide human centric services in the domain of u-healthcare by analyzing inhabitants' daily living. Currently, the major challenges in activity recognition include the reliability of prediction of each classifier as they differ according to smart homes characteristics. Smart homes indicate variation in terms of performed activities, deployed sensors, environment settings, and inhabitants' characteristics. It is not possible that one classifier always performs better than all the other classifiers for every possible situation. This observation has motivated towards combining multiple classifiers to take advantage of their complementary performance for high accuracy. Therefore, in this paper, a method for activity recognition is proposed by optimizing the output of multiple classifiers with Genetic Algorithm (GA). Our proposed method combines the measurement level output of different classifiers for each activity class to make up the ensemble. For the evaluation of the proposed method, experiments are performed on three real datasets from CASAS smart home. The results show that our method systematically outperforms single classifier and traditional multiclass models. The significant improvement is achieved from 0.82 to 0.90 in the F-measures of recognized activities as compare to existing methods.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.42 no.4
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• pp.904-914
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• 2017

For efficient energy usage, the concept of demand response has been emerged and thereby Open Automated D emand Response(OpenADR) protocol is developed as a standard protocol to provide automated demand response. There have been emerging trends on the demand response services using the Internet of Things(IoT) for smart h ome energy management. In this smart home energy IoT environment, a lightweight protocol is needed rather tha n the existing HTTP/ XML based OpenADR protocol for demand response services since many small devices wi ll be interconnected. In this paper, we propose a lightweight OpenADR protocol based on CoAP protocol for pro viding demand response service in Smart Energy IoT environment, implement the proposed CoAP-based protocol, and analyzed the performance compared to existing HTTP/ XML-based OpenADR 2.0b protocol.

• Journal of the Korean Institute of Intelligent Systems
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• v.17 no.2
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• pp.244-251
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• 2007

Intention reading technique is essential to provide personalized services toward more convenient and human-friendly services in complex ubiquitous environment such as a smart home. If a system has knowledge about an user's intention of his/her behavioral pattern, the system can provide mote qualified and satisfactory services automatically in advance to the user's explicit command. In this sense, learning capability is considered as a key function for the intention reading technique in view of knowledge discovery. In this paper, ore introduce a personalized media control method for a possible application iii a smart home. Note that data pattern such as human behavior contains lots of inconsistent data due to limitation of feature extraction and insufficiently available features, where separable data groups are intermingled with inseparable data groups. To deal with such a data pattern, we introduce an effective engineering approach with the combination of fuzzy logic and probabilistic reasoning. The proposed learning system, which is based on IFCS (Iterative Fuzzy Clustering with Supervision) algorithm, extract probabilistic fuzzy rules effectively from the given numerical training data pattern. Furthermore, an extended architectural design methodology of the learning system incorporating with the IFCS algorithm are introduced. Finally, experimental results of the media contents recommendation system are given to show the effectiveness of the proposed system.