• Asia pacific journal of information systems
• /
• v.14 no.1
• /
• pp.59-77
• /
• 2004

Even though B2B EC is becoming popular, there have been not so much studies about performance evaluation methodology for B2B systems. In this paper, after analyzing buyer-carts systematically focusing on the buyer's interactional efforts on the typical buying processes of each buyer-cart, we propose a quantitative performance evaluation model. For this, we categorize buyer-carts in B2B EC as s-cart, i-cart, and b-cart depending upon its residing sites: seller, intermediary, and buyer sites. And after proposing the desired features of buyer-carts in B2B EC as identification, collection, trashing, ordering, payment, tracking, recording, purchasing decision support, and transmission of records to e-procurement systems, we derive a performance evaluation model by calculating detail sub-processes from the desired features' viewpoints. By setting variables from a survey on the actual condition of using buyer-carts in companies in Korea, we try to evaluate the performance of buyer-carts in B2B EC. In this paper, we suggest a new methodology of performance evaluation for B2B systems, and show that the b-cart platform is more efficient than other buyer-carts especially in B2B EC.

• Journal of the Korea Safety Management & Science
• /
• v.26 no.3
• /
• pp.29-38
• /
• 2024

The purpose of this study is to use an evacuation simulation program to measure the change in evacuation time according to the width of the evacuation route due to the installation of an intermediate sales counter and the placement of a shopping cart between the sales counters of a large supermarket and to analyze the results. Currently, the "Distribution Industry Development Act" does not regulate the size and installation method of intermediate sales counters installed between sales counters that serve as practical evacuation routes in the event of a fire at a large supermarket, the size of shopping carts, etc. Considering this, we set evacuation route widths of 40, 50, 60, 70, 80, and 100 cm and compared and analyzed evacuation times according to various variables in the facility space. As a result of the experiment, as the width of the evacuation route was expanded, there was a significant difference in the evacuation time, from a maximum of 468.3 seconds to a minimum of 320.8 seconds. Considering the safety of evacuees in large supermarkets used by many people, it is time to regulate the size of intermediate sales stands installed between sales counters in large supermarkets and shopping carts that can become obstacles in an emergency.

• Journal of Distribution Science
• /
• v.18 no.3
• /
• pp.87-97
• /
• 2020

Purpose: The aim of this study is to understand the internal and external responses that consumers experience when they are exposed to an innovative system in retail stores. This study considered the SST(Self-Service Technology) system in a retail setting as a type of functional environmental stimuli and selected a smart shopping cart as an example of SST system. The influences of functional environmental stimuli on consumers' emotional, cognitive, and behavioral responses were examined by applying S-O-R model. In addition, this study attempted to extend the traditional S-O-R model by (a) incorporating personal characteristics variables such as time pressure and perceived crowding and (b) considering not only emotional but also cognitive aspects of consumers' internal responses. Research Design, Data, and Methodology: This study used a video-scenario technique. Participants watched a video about grocery shopping situations using a smart shopping cart and responded to their emotional, cognitive, and behavioral responses. An online survey was conducted using Amazon's Mechanical Turk (N = 185). All participants were US consumers over 20 years old and had been shopping at the grocery store in the last month. Data were analyzed through structural equations modeling with AMOS 20. Results: Test results showed that consumers who perceived higher levels of time pressure and perceived crowding in usual shopping situations were more likely to evaluate the SST system favorably. The results showed that personal characteristics have a significant impact on consumers' evaluation of functional environmental stimuli in retail setting. As consumers evaluated the SST system favorably, they experienced more positive affect and less negative affect during their shopping behaviors. Positive affect led to good service quality inference, which further increased patronize intention. However, negative affect did not show a significant impact on service quality inference, but only on patronize intention. Conclusions: This study attempted to investigate the influence of SST system by extending the traditional S-O-R model. This study classified the SST system as functional environmental stimulus of retail stores and analyzed the effect of stimulus on consumers' internal and external responses. The results of this study showed that the introduction of innovative SST can serve as an effective store differentiation strategy in an increasingly competitive retail environment.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2006.05a
• /
• pp.648-661
• /
• 2006

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2023.07a
• /
• pp.665-667
• /
• 2023

본 논문에서는 효율적인 쇼핑 경험을 제공하기 위해 숏카트라는 자동화된 쇼핑 카트 시스템을 제안한다. 숏카트는 사용자의 편의성을 높이기 위해 자동화 기술을 활용하며, 사용자가 상품을 선택하면 카메라를 통해 바코드를 인식하고, Python을 활용하여 바코드값을 읽어온다. 읽어온 바코드 값을 데이터베이스의 바코드 값들과 비교하여 동일한 값을 가진 상품을 사용자의 장바구니에 자동으로 추가한다. 이를 통해 사용자는 편리하게 상품을 선택하고, 계산 과정을 자동화하여 시간을 절약할 수 있다. 또한, GUI 프로그램을 PyQT로 개발하여 사용자에게 시각적으로 장바구니 내용을 표시해 준다.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2024.01a
• /
• pp.265-266
• /
• 2024

본 논문은 대형 마트에서의 쇼핑 편의성을 향상시키기 위한 스마트 쇼핑 카트 시스템을 제안하고 구현한 것을 다룬다. 현재의 쇼핑 환경에서 소비자들이 물품을 찾는데 불편함과 계산하는 과정에서 발생하는 대기시간의 문제점들이 있다. 본 시스템은 이 문제점을 해결하기 위해 카트 디스플레이를 활용하여 물품의 위치를 실시간으로 안내하고, 데이터베이스와 라즈베리파이를 활용하여 물품을 개별적으로 다시 스캔하지 않고도 계산대와 카트를 연결하여 자동 결제 기능을 제공한다. 이를 통해 쇼핑 과정을 효율적으로 만들어 고객들이 보다 신속하고 편리하게 쇼핑을 마칠 수 있도록 한다. 연구 결과로는 쇼핑 계산과정에서 대기시간의 감소와 물품 위치의 정확한 안내가 고객들에게 높은 효율성과 편의성을 제공한다는 점을 강조하며, 이로 인해 마트의 고객 회전률이 상승하여 지역 활성화에 기여할 것으로 기대된다.

• The Journal of the Korea Contents Association
• /
• v.9 no.6
• /
• pp.37-44
• /
• 2009

In this paper, we present a switched beamforming RFID reader and propose a convenient shopping system using it. The smart gate with the switched beamforming RFID reader(s) improves tag detection probability, tag false alarm probability, automatic detection functionality of shopping system compared to existing RFID based systems. The proposed system consists of a smart gate to read and verify the tags within cart, a check-out counter to approve customer purchase, and a central server to manage inventory & delivery and to analyze customer purchase trend. The proposed shopping system is more practical, convenient, and cost-effective to A/S than existing RFID shopping systems.

• The Journal of the Korea Contents Association
• /
• v.14 no.7
• /
• pp.407-426
• /
• 2014

This study analyzed the effects of situational factors and perceived uncertainty on purchase delay behaviors of internet consumers. The survey was conducted from internet consumers in the Seoul Metropolitan areas, and 394 responses were used in the data analysis. The results of this study were as follows. First, the negative experience and avoid regrets of the situational factors had a positive impact on overall purchase delay. The time pressure, changeability about purchase, negative experience and avoid regrets had a positive impact on payment stage delay. Also, the time pressure, negative experience and avoid regrets had a positive impact on shopping cart abandonment. Second, all factors of perceived uncertainty had a positive impact on overall purchase delay and payment stage delay. In addition, the information uncertainty and psychological uncertainty had a positive impact on shopping cart abandonment. Therefore, this study is contributing to the diversification of internet study, and it is provide useful information on the customer management and marketing strategy of internet shopping malls.

• Journal of the Korean Society of Clothing and Textiles
• /
• v.35 no.6
• /
• pp.621-634
• /
• 2011

This study analyzed the influencing factors on consumer purchase deferrals for internet clothing shopping. In addition, based on consumer demographics, it compared the differences of purchase deferrals with respect to clothing items, prices, and types of shopping malls. For an empirical study, 405 questionnaires were answered by respondents in their 20s and 30s with internet clothing purchase deferral experience. Data were analyzed using: SPSS for Windows 12.0 and descriptive statistics, reliability analysis, factor analysis, $X^2$-test, and regression analysis. The results of this study were as follows. First, the order of items with many purchase deferrals in internet clothing shopping were casual T-shirt>casual skirts>pants, one-piece>suits>sportswear>blouse/shirts and 58.3% of purchase deferrals happened when the price was below \50,000. Second, the significant differences in products, prices, and shopping malls for purchase deferrals were identified according to consumer demographics. There were significant differences in clothing items according to gender, age, marriage, and education; however, there were significant differences only according to gender in terms of price. There were significant differences according to gender, age, marriage, education, and income in terms of the used shopping malls. Third, for the analysis of the influence of diverse factors that can affect purchase deferrals for internet clothing shopping, the more information search, purchase deferral habits, perceived risks, and deficiency in shopping mall supply conditions were when higher purchase deferrals occurred. For a strong competitive online market, this study can help internet clothing shopping mall entrepreneurs manage products and customers by analyzing the lists of purchase deferrals indicated in "cart" and by administrating the influential factors for purchase deferral.

• Proceedings of the Korea Information Processing Society Conference
• /
• 2005.05a
• /
• pp.1513-1516
• /
• 2005

백화점이나 대형할인점과 같은 기존 매장에서의 쇼핑은 고객이 구매할 물건을 카트에 담아 이동하며 쇼핑을 마친 후 값을 지불하는 방식으로 구성되어 있다. 카트를 이용하는 쇼핑 방식은 여러가지 장점을 가지고 있으나 공간의 부족으로 카트가 다른 고객들의 진로에 방해가 되기도 하고 또한 무거운 카트를 끌고 다녀야 하는 등의 불편한 문제점들도 가지고 있다. 본 논문에서는 카트를 제공하는 기존 매장의 문제점을 살펴보고 그 문제점을 해결하기 위한 방법으로 카트가 없는 매장 아이디어를 제안한다. 본 논문에서 제시하는 Cart-free Mart 는 Bluetooth, RFID, 휴대전화 등을 이용하여 카트 없이 고객이 원하는 상품을 구매할 수 있도록 도와주는 시스템이며, 미래의 유비쿼터스형 매장 시스템에 적용되면 고객들은 물론 매장의 운영 효율 측면에 있어서도 유익할 것으로 기대된다.