• Journal of Advanced Navigation Technology
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• v.20 no.2
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• pp.116-126
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• 2016

In this study, has designed the ship application system for efficient data integration management of onboard ship and shore application/service utilizing data collected onboard ship, and has implemented the module. In order to supports onboard ship and shore service utilizing onboard ship collected data and provide a easy to access among individual devices, the ship application system applied the XML structure of ISO 16425 and the data sharing system model discussed in IALA, and the common module for system operation, a windows service for data collection/integral management, and web service module for management has been implemented.

• Journal of Fisheries and Marine Sciences Education
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• v.24 no.6
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• pp.862-871
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• 2012

The purpose of this paper is to find out the applicability of relationship marketing concept in a professional ship management context primarily on ship management service business. The dramatic growth in ship management industry leads to the intensified competition among professional ship management companies in the world. Thus they have tried to find out ways of ensuring competitiveness to be a market leader in this industry. The fundamental base of marketing is that it involves exchanges. Professional ship management involves a series of transactions and exchanges between client and ship manager. Ship management companies will ensure competitiveness by applying the concept of relationship marketing to real practices.

• Journal of Fisheries and Marine Sciences Education
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• v.28 no.5
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• pp.1378-1387
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• 2016

The purpose of this study is to extract the factors affecting service quality, customer satisfaction, and customer loyalty and to find out what effect service quality & customer satisfaction, service quality & customer loyalty, and customer satisfaction & customer loyalty respectively. The results of hypothesis testing through regression analysis showed that the hypothesis between service quality of ship management company and customer satisfaction was accepted in terms of all 5 service quality dimensions of tangibility, reliability, responsiveness, assurance and empathy. Also, the hypothesis between service quality of ship management companies and customer loyalty was accepted in terms of all 5 service quality dimensions of tangibility, reliability, responsiveness, assurance and empathy. Lastly, the hypothesis between customer satisfaction and customer loyalty was accepted.

• Journal of Navigation and Port Research
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• v.27 no.1
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• pp.9-18
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• 2003

This is a study for international competitiveness analysis if korea ship management service using the collected data from the fields in industry. making a comparison if ship management company between domestic ones in Korea and mutinational ones in international market is more suitable for it's purpose. but competitiveness level of korean ship management companies are too low to compare. Therefore in this study, ship management devision in Korea overseas shipping companies are selected as a target of camparision and the representative of Korea ship management industry. The analysis of competitiveness is divided by price competition and non-price competition. The former is consist of element likes as crew management cost, dry-docking cost, repair cos, stores & spares cost, lubricants cost and management free cost, The later os consist of element like as quality of sea & shore personnel, efficiency of company's organization, ability of management system. qualifications & certifications, know -hoe for the ship management, structure of control & support ship and office automation & IT system. According to this analysis the ship management division in korean shipping companied are superior to the foreign specialized ship management companies generally. So, it is necessary that korea ship management industry attempt level-up continously and expand into international ship management market positively.

• Journal of the Korean Institute of Navigation
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• v.20 no.2
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• pp.33-50
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• 1996

The routes of coastal passenger ships are important in the light of both economic and social view point. Islands around the Korean peninsular can be actually dominated by linking them with land by the ships. The service quality of the route is not high enough to satisfy habitants in the islands. The income of the service-users is increasing so that they expect better service in terms of ship's speed and cabin. The reality is not, however, good to motivate ship-owners to replace aged ships with new and large ones. The situation is caused by low passenger-fare and inefficient management. Therefore the fare should be raised and the fare system should be innovated. And the number of passenger ship companies should be reduced from 42 to 20 by merger and acquisition.

• Journal of Advanced Navigation Technology
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• v.28 no.2
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• pp.210-215
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• 2024

With increasing automation in ships and the development of autonomous ships, an IPMS (Integrated Platform Management System) in ship needs to integrate and process large amounts of real-time data from various equipment operating on different operating systems. A ship IPMS simulator based on data distribution service (DDS) was developed and its performance was evaluated to handle data processing similar in real ship environment. Errors were monitored while 1,000 topics/sec were asynchronously published and subscribed from data acquisitive units (DAUs) and an IPMS server operating on different operating systems. Except for the loss of some topics during the initial 4 seconds, topics were received without an error thereafter. The developed simulator demonstrates the feasibility of using DDS to integrate various control systems using different operating systems in actual ships.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.06a
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• pp.24-25
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• 2022

Based on the case of Busan Port November anchorage, which is a group anchorage, related regulations to promote group anchorage safety management, the turning radius of anchored ship, and more accurate weather information collection and safety through improvement of the supporting system for VTS operations to apply the anchorage location in accordance with reality that it is a suggestion for management improvement methods.

• Journal of the Korea Society for Simulation
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• v.11 no.4
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• pp.81-89
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• 2002

Several full mission simulators have been installed since about 10 years ago in Korea. The newly established Marine Simulation Training and Research Center at Korea Maritime University has played a key role for education and training of both cadets and in-service officers trainees, and for research on Korea ports such as Jeju international cruise port, Ulsan SBM and Kwangyang container port and many others. This study mainly focuses maritime education and training on the ship handling simulation and the bridge resource management conducted by Korea Maritime University.

• Journal of the Korean Society of Marine Environment & Safety
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• v.7 no.3
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• pp.117-127
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• 2001

On this research, recognizing that ship inspection is closely related in improving ship safety', the importance of active quality managements of ship inspection has been notified. This paper aims to explore effective ways to improve inspection service and develop customer-centered inspection administration, by carrying out a case study on K Company. The methods applied for this research project are as follows, 1) sector-based examination of the existence of the ISO 9001 system; 2) evaluation of the operation of the system; 3) conduction of a survey questionnaire with the participation of all staff and inspection companies to analyze customer satisfaction of their inspection service, and 4) statistical analysis of the data collected from the survey questionnaire.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.05a
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• pp.45-46
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• 2018

S2 module, which is one of the Korean type e-Navigation services, is a service concept that monitors the situation onboard and provides an emergency level determination and response guidance to the ship when an alarm occurs. S2 module is divided into fire/ seakeeping / navigation safety sub-module. In this paper, the concept of S2 service based on actual ship is explained through the response guidance case study of navigation safety module in case of abnormal condition in the passenger ship H.