• Title/Summary/Keyword: Service-desk

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Location Tracking and Remote Monitoring system of Home residents using ON/OFF Switches and Sensors (ON/OFF 스위치와 센서를 이용한 홈 거주자의 위치추적 및 원격모니터링 시스템)

  • Ahn Dong-In;Kim Myung-Hee;Joo Su-Chong
    • Journal of KIISE:Computing Practices and Letters
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    • v.12 no.1
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    • pp.66-77
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    • 2006
  • In this paper, we researched the searching and tracking locations of a home resident using ON/OFF switches and sensors and designed a remote monitoring system. As an implementation environment, this system is developed on the base of the distributed object group framework we have developed from previous works. In order to trace the moving locations of a home resident, we firstly showed a home structure which attaches ON/OFF switches and sensors to home appliances and indoor facilities being fixed in home. Whenever a home resident opens/closes these objects, the signals operated from ON/OFF switches and sensors are sent to a home server system. In this time, the real locations of ON/OFF switches and sensors that the signals are being occurred must be the current location that he/she stays. A home server system provides the functionalities that map the real location of a resident in home to virtual location designed on remote desk-tops or terminals like PDAs, and that construct a healthcare database consisted of moving patterns, moving ranges, momentum for analyzing the given searching locations and times Finally, this system provides these information for remotely monitoring services.

The Impacts of News Lasciviousness, News Anchor's Mention and Attractiveness on Viewers (앵커 멘트의 선정성이 시청자에 미치는 영향: 앵커 매력성과 시청자 성별의 조절효과를 중심으로)

  • Park, Dongmin;Yoon, Sungwook
    • Journal of Service Research and Studies
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    • v.10 no.2
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    • pp.59-76
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    • 2020
  • The purpose of this study is to analyze the impacts of the lasciviousness of news anchor's mention on viewers'negative emotions, news reliability and their attitude towards the broadcasting company. This study also analyzed the moderating effect of anchor's attractiveness and viewers' sex. First, the more lascivious anchor's mention in news report gets, the more negative the viewers felt. Second, stronger lascivious expressions of news anchor's mention in news report had a negative effect on news reliability. Third, the moderating effect of the anchor attractiveness was found when news anchor's mention influences the viewers' attitude towards the broadcasting company : those who thought news anchor attractive showed less negative emotions and their news reliability and attitude towards the broadcasting company were higher compared to those who thought news anchor less attractive. Fourth, the moderating effect of the viewers' sex was found when news anchor's mention influences on viewers' negative emotions and the viewers' attitude towards the broadcasting company. This study has an academic and practical implication by studying the lasciviousness of news anchor's mention and anchor's attractiveness. This study is also a new approach of integrating the fields of journalism : News report and Anchor into the marketing fields : Attractiveness and Reliability. This can be meaningful for both journalism and marketing field.

General Characteristics and Satisfaction of Out-patients of University Hospitals in Seoul, Korea (대학병원 외래환자의 일반적 특성과 만족도 - 서울시내 5개 대학병원을 대상으로 -)

  • Chang, Sung-Goo;Ha, Hun-Young;Shin, Young-Jun;Lee, Jong-Gil
    • Quality Improvement in Health Care
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    • v.2 no.2
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    • pp.130-145
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    • 1996
  • Purpose : the management of University Hospital is being challenged in maintenance of reasonable level of income and high ranked reputation by domestic competition with each other and emergence of enterprised owned hospitals. It is imperative that University Hospitals have to make management for patient satisfaction. Furthermore, increased patient's requirement for qualified hospital services (quality assurance) and low-estimated service fee also repress the hospital management condition as well as medical markets open following with Urguay Connection. Due to these unforable conditions surrounding hospital management, -University Hospitals are being pressed to seek improved management strategies. To develope the strategies, we need to have basic understanding about the problems on hospital management and detail information for various patient's requirement. Methods: For this study, we have analysed out-patients from five different University Hospitals located in Seoul, Korea. To obtain the data, we have carried out personal interviews with patients who patients who visit the Out-Patient Clinics of five different University Hospitals using a previously prepared questionnaire. Result: Around 65.7 percent of the visits to University Hospitals were indwelt in the vicinity of 1 hour and motuvation of visiting University Hospital was expending high wuality medical csre in 49.3 percent. The 79.3 percent of the patients have experienced inconvenience during medical care in University Hospital. The most inconvenient condition was waiting for doctors. The 57.2 percent of total patient have experienced rudness. The most rudness condition was registration and receipt desk in 44.4 percent. Patient expect that doctors working in University Hospitals as professors have high and updated medical knowledge(50.4%) and University Hospitals have a high quality medical care system(79.4%). The patient satisfaction was relatively low in 61.1 percent of total patient and revealed high frequency of again visit University Hospital in satisfaction group. Comparison of interhospital analytical study showed quite difference on various problems. Conclusion: Almost patients who visit to Out-Patient Clinic of University Hospital havevisiting motivation to high quality medical care. University Hospitals have several different unsatisfactorial factors and revealed different degree of patient satisfaction. In a future day, University Hospitals have to make use of another University Hospital's merits for approach of Benchmarking and also should be studied decision factors of patient satisfaction and interhospital difference of them.

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A Study on the Environmental Radiation Dose Measurement in the Nuclear Medicine Department (핵의학과에서 환경방사선량 측정에 대한 연구)

  • Kang, Bo-Sun;Lim, Chang-Seon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.6
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    • pp.2118-2123
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    • 2010
  • Korean individual occupational exposure control is focused on the retrospective service to the over-exposed person by the reading of personal dosimeter. Since the radiophamaceuticals using in the nuclear medicine department are uncontained radiation sources, the potential exposure at working environment is very high. Moreover, a patient remains radioactive for hours or even days after the administration of a radiopharmaceutical for diagnosis or treatment. Thus, the proper working environmental exposure control must be established and executed to protect not only the affiliated employees, but also guardians accompanying patients and temporarily visiting public from the exposure by the patients. Japanese radiation protection law regulates working environmental radiation exposure by regularly measuring and filing the environmental dose for years. This study was aimed at measuring working environmental radiation dose in the nuclear medicine department of an university hospital located in Daejeon, Korea. We measured the accumulation radiation dose in air at 8 locations in the nuclear medicine department by using the same method as in Japan with glass dosimeters. The highest dose rate, 0.23 mSv per month, was measured at the waiting room, and the second one is at reception desk. Even though the doses were lower than the Korean constraint dose rate (0.3 mSv/week) at the boundary of the radiation controlled area, it was over the dose limit of public (1 mSv/y) and environment (0.25 mSv/y). Conclusionally, it was found that the new or additional procedure was necessary to less the exposure dose to the receptionist and guardians by the environmental radiation dose in the nuclear medicine department.

Analysis of Space Use Patterns of Public Library Users through AI Cameras (AI 카메라를 활용한 공공도서관 이용자의 공간이용행태 분석 연구)

  • Gyuhwan Kim;Do-Heon Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.57 no.4
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    • pp.333-351
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    • 2023
  • This study investigates user behavior in library spaces through the lens of AI camera analytics. By leveraging the face recognition and tracking capabilities of AI cameras, we accurately identified the gender and age of visitors and meticulously collected video data to track their movements. Our findings revealed that female users slightly outnumbered male users and the dominant age group was individuals in their 30s. User visits peaked between Tuesday to Friday, with the highest footfall recorded between 14:00 and 15:00 pm, while visits decreased over the weekend. Most visitors utilized one or two specific spaces, frequently consulting the information desk for inquiries, checking out/returning items, or using the rest area for relaxation. The library stacks were used approximately twice as much as they were avoided. The most frequented subject areas were Philosophy(100), Religion(200), Social Sciences(300), Science(400), Technology(500), and Literature(800), with Literature(800) and Religion(200) displaying the most intersections with other areas. By categorizing users into five clusters based on space utilization patterns, we discerned varying objectives and subject interests, providing insights for future library service enhancements. Moreover, the study underscores the need to address the associated costs and privacy concerns when considering the broader application of AI camera analytics in library settings.