• Title/Summary/Keyword: Service orientation

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Job Analysis of Hospital Administrator Based on the DACUM Method (DACUM 법에 의한 병원행정사 직무분석)

  • Yoo, Hyeong-Sik;Kim, Young-Hoon;Kim, Key-Hoon
    • Korea Journal of Hospital Management
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    • v.16 no.1
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    • pp.124-141
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    • 2011
  • The purpose of this study was to analyze of hospital administrator based on the DACUM(Developing A Curriculum) method. The contents of this study were to extract the duties, tasks consisting of job of hospital administrator and to investigate levels of importance, difficulty, frequency and entry level on each task, and to make out a job model of hospital administrator. A DACUM committee was composed to analyze job of hospital administrator and the committee members were total 9, a facilitator, 7 hospital administrator and a recorder. The major findings of this study were as the followings; first, duties in job of hospital administrator were total 13, which were organization of hospital administration affairs, health insurance review & assessment, general affairs, personnel management, hospital planning & management, medical quality improvement, hospital financial affairs, logistics management, facilities management, computerized system management, education & study supports, medical staffs' perceptions of service quality both directly and indirectly through their perceptions of patient orientation. These findings implied that HPWS would be a way of survival in drastically changing hospital environments.

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A Study on the Fire Hazards of Puzzle Mats in Group Day Care Home (놀이방 퍼즐매트의 화재위험성에 관한 연구)

  • Park, Hyung-Ju
    • Journal of the Korean Society of Safety
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    • v.23 no.5
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    • pp.73-78
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    • 2008
  • The fire hazards and combustion heat of puzzle mats in group day care home were analysed using variable external irradiation level. The fire hazards such as ignition time, ignition temperature, mass loss rate, and flame temperature profile were measured. Incident heat fluxes of $15kW/m^2$, $20kW/m^2$, $25kW/m^2$, $35kW/m^2$, $50kW/m^2$ and $75kW/m^2$ were selected for these experiments. All samples were tested in the horizontal orientation and were wrapped in a single layer of aluminium foil. Each sample was nominally 20mm thick and 100mm square. Five samples of puzzle mat were tested in the study : Type A, B, C, D and E. Type A, B and C are all general grades whereas Type D and E are both Flame retardant grades. As results, Type E of FR-grade showed the best characteristics in safety of the early fire from ignition time, critical heat flux, and ignition and flame temperature data of this study. All specimen of G-grade(Type A, B and C), however, showed the weak in safety of fire.

A Study on the Burning Rate of Puzzle Mats (퍼즐매트의 연소속도에 관한 연구)

  • Park, Hyung-Ju
    • Journal of the Korean Society of Safety
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    • v.23 no.6
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    • pp.84-90
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    • 2008
  • The mass loss rate and heat release rate of puzzle mats were analysed using variable external irradiation level. Five samples of puzzle mat were tested in this study : Type A, B, C, D and E. Type A, B and C are all general grades whereas Type D and E are both Flame retardant grades. Incident heat fluxs of $25kW/m^2$, $35kW/m^2$, $50kW/m^2$ and $70kW/m^2$ were selected for these experiments. All samples were tested in the horizontal orientation and were wrapped in a single layer of aluminum foil. Each sample was nominally 20mm thick and 100mm square. The combustion heat and mass loss rate were carried out from Oxygen bomb calorimeter and mass loss calorimeter according to ISO 5660-1 respectively. Heat release rates were calculated using the equation ${\dot{Q}}=A_f{\dot{m}}"_X{\Delta}H_c=0.75A_f{\dot{m}}"{\Delta}H_c$. where $A_f$ is the horizontal burning area of the sample, $\dot{m}"$ is mass loss rate per unit area, ${\Delta}H_c$ is complete heat of combustion and 0.75 is combustion efficiency.

A Study on the Orientation for Problems and Support in Grandparent and Grandchildren Family (조손가족의 문제점과 지원에 대한 정향성 연구)

  • Cho, Soo-Jung;Kim, Jong-Jin
    • Journal of Wellbeing Management and Applied Psychology
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    • v.1 no.1
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    • pp.21-26
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    • 2018
  • Modern society has become an aging society, and the National Statistics Office(NSO) expects that Korea will be also an aging society by 2019, that is, people over the age of 65 will account for 14 percent from the total population. In addition, the increase of labor flexibility is also one of the dramatic features in modern society. However, this social shift have unpredictable results, that is, the advent and increase of grandparent and grandchildren family. Modern medical technology has given Koreans longer expectancies, and structural and economic changes in society have brought early retirement. One of the main reasons that grandparent and grandchildren family increase is below an average of two children per family. There are various services available such as Health support center, Dream start center, Youth support center, Community child center, and Community welfare center. Besides, schools operates various programs for grandparent and grandchildren family with social workers and school counselors. But, most of all, what is necessary is a change of perspective on them. Basically, we need to develop a clear perspective on grandparent and grandchildren family as a not dismantling family type but alternative family type with creating a separate program or service

The Analysis of segmented Group Characteristics about Beer Customer's Purchase Motivation (맥주 소비자의 구매동기에 따른 시장세분화)

  • Min, Ha-Na;Kim, Youn-a;Heo, Youngji
    • Journal of the Korean Society of Food Culture
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    • v.34 no.3
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    • pp.277-283
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    • 2019
  • This study explore the market segmentation based on beer consumers' purchase motivation 1) to analyze beer consumers and markets more closely and 2) to demonstrate the characteristics of each market segment and contribute to marketing strategies with beer consumer segment. Using -administrated questionnaires asked questions recognizable beer purchase within 6 months by over 20-years-olds, this study 201 surveys online 22 days. The results as follows: beer consumers' purchase motivation consisted of three factors enhancement, social orientation, and value enhancement. Cluster analysis based on beer purchase showed that there were three groups motivation multi-motivation and motivation group based on average value of beer purchase motive factors and relative load per factor. demographic,beer drinking characteristics and group difference according to cluster gender and monthly average income, and beer drinking characteristics also significantly different by preferred beer, preferred beer type, occasion and drinking place.

Value Recognition and Intention to Adopt Smart City Services: A Public Value Management Theory Approach

  • Lee, Seung Ha;Lee, Jung Hoon;Lee, Young Joo
    • Journal of Contemporary Eastern Asia
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    • v.18 no.1
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    • pp.124-152
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    • 2019
  • Smart city, which employs information and communication technology (ICT) to resolve urban problems, is gaining more research attention in the innovation research. However, most previous studies regard citizens as merely passive accepters of the smart city services, focusing on individual private values. The present study aims to expand existing limited perspectives by applying public value management theory. Drawing from the literature review, we developed a dual perspective that a smart city service should encompass: private and public value. Then we set up a causal relationship between the value recognitions and intention to adopt smart city services. We further related antecedent variables to the dual value recognition in terms of citizens' characteristics: prior knowledge, personal innovativeness, and citizenship. Two case subjects among currently operating smart city services in South Korea were selected to empirically investigate our hypothesis. Results confirm the recognition of both public and private value is significantly related to the citizens' personal characteristics and resultant attitude towards acceptance and support for diffusion of the smart city services. This study is expected to provide useful implications for a new angle for the recipient of the smart city services, value orientation of the services, citizen's participation, and method selection for promotion.

Evaluation of the Use of Inertial Navigation Systems to Improve the Accuracy of Object Navigation

  • Iasechko, Maksym;Shelukhin, Oleksandr;Maranov, Alexandr;Lukianenko, Serhii;Basarab, Oleksandr;Hutchenko, Oleh
    • International Journal of Computer Science & Network Security
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    • v.21 no.3
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    • pp.71-75
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    • 2021
  • The article discusses the dead reckoning of the traveled path based on the analysis of the video data stream coming from the optoelectronic surveillance devices; the use of relief data makes it possible to partially compensate for the shortcomings of the first method. Using the overlap of the photo-video data stream, the terrain is restored. Comparison with a digital terrain model allows the location of the aircraft to be determined; the use of digital images of the terrain also allows you to determine the coordinates of the location and orientation by comparing the current view information. This method provides high accuracy in determining the absolute coordinates even in the absence of relief. It also allows you to find the absolute position of the camera, even when its approximate coordinates are not known at all.

How to Measure Relationship Value in Principal-Retailer Context

  • PRASETYA, Prita;NAJIB, Mukhamad;SOEHADI, Agus W.
    • Journal of Distribution Science
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    • v.19 no.1
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    • pp.37-47
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    • 2021
  • Purpose: This study aims to review existing research on the definition, conceptualization, and measurement of relationship values to guide future research. This study specifically measures the relationship value between principals and retailers, which is still not widely discussed in previous research. Besides, to broaden our knowledge of the value-based determinants of competitive advantage, satisfaction, and retailer loyalty in business-to-business relationships. Research design, data, and methodology: This research assessed three alternative models of the relationship value construct's dimension structure and then tested for reliability, validity, and confirmatory factor analysis. The research sample is 185 retailers-data analysis using Structural Equation Modeling (SEM). Results: The results showed that product-based values and relationship-based values positively influenced competitive customer advantage, satisfaction, and loyalty. Conclusions: Relationship value construct can be measured and consist of five dimensions: product quality, delivery performance, customer orientation, service support, and personal interaction. They are key factors that maintain the relationship between principal and retailers. This study indicates that principals must invest more time and effort in building valuable relationships with their retailers. Finally, the value of relationships is a determinant of retailer performance: satisfaction and loyalty.

Online Food Delivery App Distribution and Determinants of Jakarta's Gen Z Spending Habits

  • INDRIYARTI, Eko Retno;CHRISTIAN, Michael;YULITA, Henilia;RUMINDA, Marthaleina;SUNARNO, Sunarno;WIBOWO, Suryo
    • Journal of Distribution Science
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    • v.20 no.7
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    • pp.73-86
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    • 2022
  • Purpose: Considering the COVID-19 pandemic and the increasing number of online food delivery applications (OFDA), this study aims to assess the distribution of the presence of Indonesian OFDA and to measure the factors that influence the spending habits of OFDA users. Research design, data and methodology: Two hundred and nine OFDA users from Jakarta's Generation Z were surveyed via a questionnaire. The data were analyzed using Structural Equation Modeling and SMART PLS 3.0. Results: OFDAs were introduced into Indonesia in the recent past with varying degrees of popularity determined by the number of downloads. Users' intention to use was not determined by the speed of the introduction of an OFDA. This study also reveals that previous experience of the service, the orientation of time and price savings had a significant effect on spending habits. A moderating role of the saving variable on time and price was not demonstrated. Conclusions: The results of the study suggest that, in COVID-19 pandemic conditions, the spending habits of Generation Z are not based on impulse, thrift, or extravagance. The pandemic shaped specific motivations in spending habits, namely prioritizing need. This study has limitations, including the small sample size and the use of internal variables.

Virtual Internship Experiences of Library and Information Science Students During the Pandemic

  • Daniel Jr. Soriano Balbin;Russell Battad Dolendo
    • Journal of Information Science Theory and Practice
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    • v.11 no.3
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    • pp.58-78
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    • 2023
  • This study aimed to discover the notable experiences of Library and Information Science students in a virtual internship program. It employed qualitative descriptive research design by thematically analyzing the monthly internship journal of the interns. Using Colaizzi's method to identify themes from their experiences, the study revealed that interns expected to gain knowledge and skills on operations, services, and new information communication technologies in libraries. Orientation was found helpful in identifying the things interns needed to prepare. The interns faced issues from procrastination and technical difficulties, which they coped with employing avoidance strategies. Overall, the internship was viewed as an opportunity to learn and navigate the online digital system of the library despite the coronavirus disease 2019 pandemic. They realized their capacity and reflected on which competencies need improvement. In conclusion, students still learned the necessary knowledge and skills of a librarian; experienced the challenges faced in an actual library and were provided with various opportunities and realizations regarding the practice of librarianship. This study proposed a three-stage framework that outlines the involvement of the supervising instructors, librarians, and interns in the internship program from the preparation to the process and post-assessment.