• Journal of the Korea Fashion and Costume Design Association
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• v.11 no.3
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• pp.153-162
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• 2009

The purpose of this study was to examine the differences in the service quality evaluation on the skill and expert, the shop facilities and atmosphere, the time and access, and the price and benefit of a nail care shop by age, income, spendings of appearance and a nail care, and a regular nail care. The survey was performed with questionnaires and the subjects were was 240 consumers who used the nail care. The data were analyzed by frequencies, F-test, T-test, Factor Analysis, one way ANOVA. The results of the study were as follows: Service quality evaluation were classified four factors- the price and benefits, the skill and expertness, the facilities and atmosphere, the time and access. There were no statistically significant differences in the price and benefits by age, income, spendings of appearance and a nail care, and a regular nail care, but there were statistically significant differences in the skill and expertness, the facilities and atmosphere, and the time and access. The service quality on the time and access was evaluated as high by the consumer in the 30s, with more income, and with high appearance and nail care spendings. The service quality on the shop facilities and atmosphere was evaluated as high by the consumers with high nail care spending. The consumers with a regular nail care evaluated the service quality on the skill and expertness, the time and access, the shop facilities and atmosphere as high.

• Journal of the Korean Recycled Construction Resources Institute
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• v.4 no.1
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• pp.10-18
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• 2016

RC(Reinfored Concrete) structures exposed to carbonation in urban city have durability degradation with extended service life and cracks in concrete causes a local accelerated carbonation. In the present work, crack effect on carbonation depth is investigated and the service life of RC structure is evaluated considering cracks from early age and time-dependent cracks based on the previous field investigation. DFP(Durability Failure Probability), safety index, and the related service life are calculated considering the time to crack width reaches to maximum crack width(0.3mm). The results with time effect on crack width show lower DFP and longer service life, which seems to be reasonable compared with conservative results from crack effect from initial stage. Furthermore, crack effect is evaluated to be insignificant on DFP and service life. The technique with time-dependent crack effect on carbonation can be effectively used for RC structure containing cracking in use.

• Journal of the Korean Operations Research and Management Science Society
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• v.37 no.4
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• pp.73-93
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• 2012

In recent years, service delivery systems employing a self-service approach have been rapidly spreading. Since a self-service system provides a lower product price, it attracts more customers. However, some system managers are still hesitant to accept a self-service system, because there is no systematic model to predict its performance. Therefore, this research attempts to provide a systematic and quantitative model to predict the performance of a self-service system, focused specifically on a self-service gas station. Under this model, the traditional queuing theory was adopted to describe the general self-service process, but it is also assumed that some changes occur in both the customer arrival rate and the service performance rate. In particular, the price elasticity was introduced to capture the change in the customer arrival rate, and the existence of learning effect and helpers were assumed to design the changed service performance rate. Under these assumptions, a simulation model for a self-service gas station is established, and three performance measurements, such as average number of customers, average waiting time, and Utilization are observed, depending on the changes in price difference and helper-operating time. In this research, the optimal operation strategy for price differentiation and helper-operating time is proposed in accordance with the level of the customer learning rate. Although this research confines the scope of the study to the self-service gas station model, the results of this research can be applied to any type of self-service system.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.11
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• pp.3913-3934
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• 2021

Real-time prediction of Web service of quality (QoS) provides more convenience for web services in cloud environment, but real-time QoS prediction faces severe challenges, especially under the cold-start situation. Existing literatures of real-time QoS predicting ignore that the QoS of a user/service is related to the QoS of other users/services. For example, users/services belonging to the same group of category will have similar QoS values. All of the methods ignore the group relationship because of the complexity of the model. Based on this, we propose a real-time Matrix Factorization based Clustering model (MFC), which uses category information as a new regularization term of the loss function. Specifically, in order to meet the real-time characteristic of the real-time prediction model, and to minimize the complexity of the model, we first map the QoS values of a large number of users/services to a lower-dimensional space by the PCA method, and then use the K-means algorithm calculates user/service category information, and use the average result to obtain a stable final clustering result. Extensive experiments on real-word datasets demonstrate that MFC outperforms other state-of-the-art prediction algorithms.

• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.402-411
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• 2013

Mobile contents market is growing with the rapid adoption of smart-phones. Online access via mobile compared to PC-based online access, has distinctive service delivery characteristics which are ubiquitous connectivity and contextual offer. In addition, this study includes characteristics which are relatively disadvantageous for mobile services compared to PC-based services. These are response time and supporting non-verbal informations. This study investigates the influence of service delivery characteristics to perceived interactivity and mobile service attitude. The results show that mobile services' ubiquitous connectivity and contextual offer showed a positive relationship with the perceived interactivity of the mobile service. And the response time also showed a positive relationship with the perceived interactivity, but non-verbal information didn't. When the trade-off is met between response time and nonverbal information, mobile service developer should choose response time since it has positive effect on perceived interactivity and attitude.

• Journal of Families and Better Life
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• v.19 no.5
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• pp.83-99
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• 2001

The propose of this study was to investigate the influences of adolescent’s volunteer service activity on perception toward the elderly. The subjects of this study were 556 students who were selected at random from the second grade of high school in the city of Daegu. A questionnaire was used as survey method. Factor analysis and ANOVA were employed for data analysis and Scheffe test for post-hoc analysis. The main findings were as follow: First Adolescent’s perception toward the elderly was hardly different according to the adolescent’s overall volunteer service activity. The participation attitude, the whole participation time, and the voluntary participation time of the adolescent’s overall volunteer service activity had no effect on the adolescent’s perception toward the elderly. But adolescents who were high in the degree of the participation satisfaction with overall volunteer service activities had a more positive perception on social aspect of the elderly than those who were low in it. Second, adolescent’s who participated in volunteer service activities for the elderly showed a noticeable difference in their perception toward the elderly. adolescents who participated in volunteer service activities for the elderly, those who had a enthusiastic participation attitude over volunteer service activities for the elderly had a more positive perception of the family-relationship and social aspects of the elderly than those who had a passive participation attitude in it. Futhermore, adolescents who were high in the degree of the participation satisfaction over volunteer service activities for the elderly had a more positive perception of the family-relational and social aspect of the elderly that those who were low in it. Also adolescents, who spent a lot of time in whole and voluntary participation over volunteer service activities for the elderly, had a more positive perception of the social aspect of the elderly than those who spentless time.

• The KIPS Transactions:PartB
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• v.15B no.6
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• pp.585-594
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• 2008

The issues that we should consider in the process of providing mobile web service using a mobile device are seamless service and QoS-guaranteed service. HMIPv6 has MAP because of improving packet loss and transmission delay due to disconnection. However, a load is concentrated on HMIPv6 because of receiving and delivering packet for MN. Owing to this, real time data fails to be processed quickly, and also adaptive mobile service is required for QoS guaranteed service. However, this method demands the response time cost of contents service owing to the hardware differences of various devices. Therefore, we improve the process performance of real time data by applying a queue in MAP for seamless service in this paper. For decreasing response time cost, we propose mobile web service method which has reusable cache of contents using the elements of contents. The result of a numerical formula and simulation shows that our proposed method is superior under various system conditions.

• The KIPS Transactions:PartB
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• v.15B no.3
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• pp.219-228
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• 2008

For real-time social networking service, mobile interaction in a usable-unified-ubiquitous (U3) web service was studied. Both as a convenient mobile HCI for real-time social networks and as indexing keys to metadata information in ubiquitous web service, the multi-lingual single-character domain names (e.g. 김.net, 이.net, 가.net, ㄱ.net, ㄴ.net, ㅎ.net, ㅏ.net, ㅔ.net, ㄱ.com, ㅎ.com) are convenient mobile interfaces when searching for social information and registering information. We introduce the sketched design goals and experience of mobile interaction in Korea, Japan and China, with the implementation of real-time social networking service as an example of U3 Web service. We also introduce the possibility of extending the application to the metadata directory service in IP-USN (IP-based Ubiquitous Sensor Network) for a unified information management in the service of social networking and sensor networking.

• The Journal of the Korea Contents Association
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• v.16 no.3
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• pp.575-585
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• 2016

This study aimed to prove that the effect of waiting environment on perceived waiting time and service quality evaluation of airline service procedure. Survey was conducted by questionnaires that were distributed to international airlines passengers who arrived at the airport. Totally, 300 samples were circulated, and 231 samples among those were collected. According to the results, the suggested hypotheses were accepted except the regulation effect of waiting acceptability. Physical environment has positive effect on the airport and boarding gate, and human environment has more positive effect in-flight service procedure. Thus, variables are correlated among waiting environment, perceived waiting time, and service quality evaluation of airline service. Acceptability as moderating variable has no effect due to passenger's pre awareness of estimated arrival and departure travel time certainly. At the end of this study, the results of this research can be conjugable on the airline industry, however, some limitations should be discussed by further study directions.

• Journal of Korea Multimedia Society
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• v.20 no.9
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• pp.1527-1540
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• 2017

Recently, due to the rapid development of the internet, the production and demand of high capacity contents are rapidly increasing. In order to accommodate the changing trend of internet usage, researches on CCN, the future internet architecture, are actively being conducted. Mobility support is an important challenge in CCN real-time services, given that today's internet environment is changing to mobile and real-time services are increasing. In CCN real-time services, the mobility problem can be largely divided into consumer mobility, provider mobility, and intermediate-node mobility. Among them, when the intermediate-node moves in the CCN real-time services, the service disconnection occurs and the QoS degradation is caused. In this paper. we propose Intermediate-Node Mobility Support(INMS) to support the intermediate-node mobility in CCN real-time services. Experimental results show that the proposed scheme shows better performance than CCN in terms of service disconnection time and packet loss.