• Title/Summary/Keyword: Service Review

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Creation of a central public healthcare human resources management department to coordinate existing agencies (범부처 공공보건의료인력 관리조직의 필요성과 과제)

  • Yoon, Seok-Jun;Seo, Hye-Young;Park, Yoon Hyung
    • Health Policy and Management
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    • v.22 no.4
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    • pp.703-710
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    • 2012
  • Purpose : The aim of this study is to review the current status of healthcare provision and its human resources administrative management and propose a coordinated human resource management plan for the more efficient operations of healthcare organizations. Methods : We reviewed the literature and held discussions with officials from the United States Department of Health and Human Services to survey United States Public Health Service Commissioned Corps operations. In addition, we surveyed the literature to analyze the current structure and responsibilities of governing bodies involved in public healthcare in Korea. Results : In Korea, there are several administrative offices involved in public health: the Ministry of Health and Welfare, the Ministry of Defense, the Environment Ministry and others. Since these diverse agencies don't integrate their operations, it is difficult to grasp their management of both public healthcare services and their personnel. A potential model is the United States Public Health Service Commissioned Corps, a sub-group of the Department of Health and Human Services and an elite team of highly qualified, public health professionals, which coordinates and manages the overall work and personnel of diverse healthcare organizations. Conclusion : We suggest the establishment of a federal level, public health administrative department of human resource management to centralize and coordinate the existing, disparate healthcare administrative agencies.

Approximate Continuous Review Inventory Models with the Consideration of Purchase Dependence (구매종속성을 고려한 근사적 연속검토 재고모형)

  • Park, Changkyu;Seo, Junyong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.4
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    • pp.98-108
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    • 2015
  • This paper introduces the existence of purchase dependence that was identified during the analysis of inventory operations practice at a sales agency of dealing with spare parts for ship engines and generators. Purchase dependence is an important factor in designing an inventory replenishment policy. However, it has remained mostly unaddressed. Purchase dependence is different from demand dependence. Purchase dependence deals with the purchase behavior of customers, whereas demand dependence deals with the relationship between item-demands. In order to deal with purchase dependence in inventory operations practice, this paper proposes (Q, r) models with the consideration of purchase dependence. Through a computer simulation experiment, this paper compares performance of the proposed (Q, r) models to that of a (Q, r) model ignoring purchase dependence. The simulation experiment is conducted for two cases : a case of using a lost sale cost and a case of using a service level. For a case of using a lost sale cost, this paper calculates an order quantity, Q and a reorder point, r using the iterative procedure. However, for a case of using a service level, it is not an easy task to find Q and r. The complexity stems from the interactions among inventory replenishment policies for items. Thus, this paper considers the genetic algorithm (GA) as an optimization method. The simulation results demonstrates that the proposed (Q, r) models incur less inventory operations cost (satisfies better service levels) than a (Q, r) model ignoring purchase dependence. As a result, the simulation results supports that it is important to consider purchase dependence in the inventory operations practice.

Development of Instructional Model of Unplugged activities for Improving SW Educational Competency of Pre-service Teachers (예비교사 소프트웨어(SW) 교육 역량 강화를 위한 언플러그드 활동 수업모형 개발)

  • Hong, Hyeonmi;Jang, Seonyoung
    • Journal of The Korean Association of Information Education
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    • v.25 no.4
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    • pp.641-651
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    • 2021
  • The purpose of this study is to develop and validate an unplugged instructional model for pre-service teachers' SW competences in higher education. The unplugged instructional model was developed through the following procedures; 1) developing the 1st model based on the results of literature review, 2) getting test for use by one practicing instructor, 3) collecting the opinions of learners who participated in the unplugged instruction, and 4) getting model validation by 4 experts. The developed unplugged instructional model consists of 6 phases: 'stimulating of learners' motivation', 'introducing learning activities', 'constructing an activities', experiencing unplugged activities', 'extending and generating outcome of unplugged learning', and 'reflecting' in addition, each phase includes learning activities. The validation results confirm that the unplugged instructional model was both reliable.

Application of AHP to the Selection Factors of Kiosk as Technology-Based Self-Service

  • Hyun, Ho-Suk;Lee, Hyung-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.12
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    • pp.309-321
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    • 2021
  • In this study, we proposed a hierarchy process analysis model for Kiosk known as technology-based self-service, In addition, we deduced the selection factors based on the literature review and calculated the weight of the factors. To estimate the priorities of selection factors, we used the data collected from consumers who have used Kiosks at cafe or fast food restaurant. The results of the study showed that the convenience among the factors in the first stage, consisted of safety, design, convenience, informativity, and responsiveness, revealed the most important factor in both cafe and fast food restaurant. Synthetic calculation of the first stage factors and the second stage factors showed that simple procedure was the most important factor. The results of comparing the priorities between cafe and fast food restaurant showed that consumers assessed their priorities differently in simple procedures, nutritional information, and fast menu provision.

Surgical management of palatal teratoma (epignathus) with the use of virtual reconstruction and 3D models: a case report and literature review

  • Gonzalez-Cantu, Cynthia Minerva;Moreno-Pena, Pablo Juan;Salazar-Lara, Mayela Guadalupe;Garcia, Pablo Patricio Flores;Montes-Tapia, Fernando Felix;Cervantes-Kardasch, Victor Hugo;Castro-Govea, Yanko
    • Archives of Plastic Surgery
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    • v.48 no.5
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    • pp.518-523
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    • 2021
  • Epignathus is a rare congenital orofacial teratoma that arises from the sphenoid region of the palate or the pharynx. It occurs in approximately 1:35,000 to 1:200,000 live births representing 2% to 9% of all teratomas. We present the case of a newborn of 39.4 weeks of gestation with a tumor that occupied the entire oral cavity. The patient was delivered by cesarean section. Oral resection was managed by pediatric surgery. Plastic surgery used virtual 3-dimensional models to establish the extension, and depth of the tumor. Bloc resection and reconstruction of the epignathus were performed. The mass was diagnosed as a mature teratoma associated with cleft lip and palate, nasoethmoidal meningocele that conditions hypertelorism, and a pseudomacrostoma. Tridimensional technology was applied to plan the surgical intervention. It contributed to a better understanding of the relationships between the tumor and the adjacent structures. This optimized the surgical approach and outcome.

Analysis of Sales Information of Secondhand Clothing Goods on the C2C Secondhand Trading Platform - Focusing on Content Analysis Using NVivo - (C2C 중고거래 플랫폼에서의 중고의류제품 판매 정보 분석 - NVivo를 활용한 내용 분석을 중심으로 -)

  • Park, Hyun Hee
    • Fashion & Textile Research Journal
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    • v.23 no.3
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    • pp.358-369
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    • 2021
  • This study aims to classify the dimensions of the sales information of secondhand clothing goods on the C2C secondhand trading platform and to systematically analyze the components of each dimension. To this end, the NVivo 12.0 qualitative data analysis software was used. The content analysis showed that the sales information of secondhand clothing goods was classified into four dimensions: detailed information of the sale goods, information specific to secondhand clothing goods, seller opinion information, and service information. The components of each dimension were as follows. The detailed information of the sale goods included size, sale price, item, design, brand name, material, color, wearing season, fit, gender, etc. The information specific to secondhand clothing goods included the number of times the item was worn, its purchase history, and product condition. Seller opinion information included product review, sales motivation, notes for the transaction, coordination proposal, and usage proposal. The service information included the transaction mode, exchange·return·refund, and promotion. The frequency analysis showed that the highest frequencies were sale goods(37.47%), information specific to secondhand clothing goods(24.63%), seller opinion information(20.54%), and service information(17.37%). This study will help C2C secondhand trading platform managers or sellers establish clear standards for presenting sales information and developing ideas toward constructing differentiated platform contents.

An Empirical Study of the Social Adjustment stressed of Immigrant Women (결혼이주여성의 한국사회적응 스트레스 발생요인에 대한 실증연구)

  • Jung, Myung-Hee
    • International Area Studies Review
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    • v.15 no.2
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    • pp.451-481
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    • 2011
  • This study is the identify of influence in the social adjustment stress on foreign female immigrants in Korea. the study is like followings: First, offering the opportunity of employment will increase social activity of foreign female immigrants in Korea, and it will be helpful for their adaptation in Korean society. Second, the service of supporting family should be provided for settlement of foreign female immigrants in Korea, and proper education for affirmative adaptation of them in all spheres of home life, language, culture and it should be performed through their family. Third, systematic service of social welfare should be offered. The adoption of the system which overcome geographical limitation and can provide the service to needed people is required. In addition, for foreign female immigrants in Korea who cannot receive basic Korean language's education because of geographical limitation, it will be another solution which creates programs about Korean language's education. Finally, for understanding culture shock and keeping social relationship, the plans of supporting foreign female immigrants in Korea are required.

A Study on the Electronic Records Element for Full Text Opening Information Service (원문정보공개서비스를 위한 전자기록구성요소에 관한 연구)

  • Heo, Jun Seok;Hong, Deok Yong
    • The Korean Journal of Archival Studies
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    • no.50
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    • pp.351-388
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    • 2016
  • The purpose of this study was to survey the electronic records for professionals on the effectiveness of the government's 3.0 full-text open information service (FOIS). By using Authenticity, Reliability, Integrity, and Usability as criteria, the management conditions of electronic records on InterPARES were analyzed in the public sector. Through this analysis, this study provided some suggestions on how management conditions for electronic records for the government 3.0 FOIS may be improved. A direction to ensure effective electronic records management was also suggested. Based on the literature review, a questionnaire was developed. The study results were as follows. First, Authenticity and Reliability were lower than the other criteria scores. In particular, Integrity had a higher score while Authenticity, Reliability, and Usability showed average scores. Second, there were various perspectives on electronic records management depending on the individuals' backgrounds and no statistically significant differences were found. In particular, administrators who are in their thirties and archivists with two to four years of experience showed higher scores in the four criteria. Based on these results, this study suggested systematic improvement plans for functions and services based on the four criteria in the Korean government's 3.0 FOIS.

A review of the qualification criteria for the national examinations for emergency medical technicians (응급구조사 국가시험 응시 자격기준에 관한 고찰)

  • Kim, A-Jung;Park, Tae-Jun;Bak, Young-Seok;Kim, Jun-Ho;Kim, Yong-Seok;Son, Yu-Mi;Lee, Kui-Ja
    • The Korean Journal of Emergency Medical Services
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    • v.25 no.2
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    • pp.39-53
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    • 2021
  • Purpose: Emergency medical technicians (EMTs) have so far been trained as professionals under the same conditions, with no change in the 1995 Act. We aimed to find ways for them to secure expertise in accordance with social needs by strengthening the quality of the EMT education. Methods: This is a descriptive study comparing the operation status of the national emergency medical examination conducted by the Korea Health Personnel Licensing Examination Institute, and the national examinations of EMT paramedic and EMT basic. The scope of the national examinations for EMT was compared by subject and area. Results: The national written exam for EMT paramedic consists of five areas. EMT basic does not include basic medicine in three related subjects, 11 areas, and 18 detail areas. Paramedic care does not include advanced pediatric life support. In addition, nine areas and 20 detail areas are not included. Conclusion: The study suggests the need for institutional supplementation so that those who have completed EMT basic and the subjects prescribed by the ordinance of the Ministry of Health and Welfare at universities, etc., in the Higher Education Act can take the EMT paramedic national exam.

The use and demand of incentives for family friendly certified companies (가족친화인증기업의 인센티브 활용 실태 및 인센티브 수요 분석)

  • Lee, Hyun Ah;An, Jaehee;Lee, Jae Chun
    • Journal of Family Resource Management and Policy Review
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    • v.24 no.4
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    • pp.1-20
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    • 2020
  • This study aims to improve the family friendly certification system by analyzing the actual experience of family friendly certified companies with the certification's incentives and their demand for new incentives. We analyzed 2018 survey data of family friendly certified company incentives and interviewed representatives from 9 family friendly certified companies. First, the use of incentives differs according to the level of corporate classification, number of employees, industry, certification continuation training, and incentive impact. Current family friendly certification incentives indicate that the utilization rate of incentives is high when small and medium sized enterprises (SMEs) with less than 300 employees have newly received family friendly certification. Second, the use of the certification mark significantly differs by industry, certification duration, and incentive impact. Interviews with the companies' family friendly certification managers revealed that the incentives that companies use mainly are the Public Procurement Service bid points and priority immigration service. Large corporations hope for strong incentives, such as the National Tax Service's deferred tax investigation, interest rate cuts for bank loans, and corporate tax cuts. Lastly, the family friendly certification mark is a representative incentive used by 60% of family friendly certified companies. For the qualitative growth and stabilization of the family friendly certification system, the family friendly certification mark should be improved to become a more attractive incentive.