• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.35-51
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• 2014

The popularity of Social Network Service (SNS) providing web sites has increased continuously by using a variety of mobile devices. The study results show that security of SNS, efficiency of SNS, safety, empathy of SNS quality, easy of use of SNS, assurance of SNS, service variety of SNS are having positive impact to some degree on the user satisfaction. Further, the user satisfaction of SNS users have a positive impact on the continuance usage intention of SNS users. This results show that various SNS qualities are necessary to actively explore and obtain further information that users intend to find, while they are insufficient in function to provide the information other users require or exchange information with other users through the SNS.

• Journal of Information Processing Systems
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• v.5 no.1
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• pp.25-32
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• 2009

It is absolutely essential to implement advanced IP network technologies such as QoS, Multicast, High Availability, and Security in order to provide real-time services like IPTV via IP backbone network. In reality, the existing commercial networks of internet service providers are subject to certain technical difficulties and limitations in embodying those technologies. On-going research efforts involve the experimental engineering works and implementation experience to trigger IPTV service on the premium-level IP backbone which has recently been developed. This paper introduces the core network technologies that will enable the deployment of a high-quality IPTV service, and then proposes a suitable methodology for application and deployment policies on each technology to lead the establishment and globalization of the IPTV service.

• The KIPS Transactions:PartC
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• v.16C no.2
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• pp.217-222
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• 2009

This paper proposes the number of Optical Network Unit (ONU) based priority scheduling mechanism over Ethernet Passive Optical Network (EPON) to support multicast Quality of Service (QoS) for Internet Protocol Television (IPTV) service. Multicast QoS is effected by the receivers' number of a packet because multicast efficiency is determined by how many receivers are received multiple copied packets. Therefore, the proposed mechanism assigns a priority with the number of ONUs to allocate high priority to IPTV services used by many people and firstly transmits a packet with high priority. By doing so, we show that the proposed mechanism support favorite IPTV services with better and stable QoS in spite of congestion.

• Journal of Advanced Navigation Technology
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• v.12 no.6
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• pp.591-597
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• 2008

With the established voice service, the data service is increasing in the field of mobile telecommunications in these days. Also, the data service develops into the form of multimedia service which combines various media. However, it is limited to provide QoS(Quality of Service) for the multimedia using the established network which manages all the data in sam: rule. So, this paper suggests the network architecture which assures QoS of multimedia data by applying MPLS(Multi-Protocol Label Switching) to the core network. Especially, we analyze the efficiency of the network combining Mobile IP network based on the WLAN(Wireless LAN) and core network based on MPLS through by network simulations using QualNet.

• IE interfaces
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• v.15 no.2
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• pp.209-217
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• 2002

Quality of Service(QoS) in the telecommunications can be evaluated by analyzing the opinion data which result from the surveyed opinions of respondents and quantify subjective satisfaction on the QoS from the customers' viewpoints. For analyzing the opinion data, MOS(mean opinion score) method and Cumulative Probability Curve method are often used. The methods are based on the scoring method, and therefore, have the intrinsic deficiency due to the assignment of arbitrary scores. In this paper, we propose an analysis method of the opinion data using logit models which can be used to analyze the ordinal categorical data without assigning arbitrary scores to customers' opinion, and develop an analysis procedure considering the usage of procedures provided by SAS(Statistical Analysis System) statistical package. By the proposed method, we can estimate the relationship between customer satisfaction and network performance parameters, and provide guidelines for network planning. In addition, the proposed method is compared with Cumulative Probability Curve method with respect to prediction errors.

• Journal of the Korea Society of Computer and Information
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• v.16 no.9
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• pp.107-114
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• 2011

Because of boost of communications devices furnishing diverse services and rapid expansion of mobile business, good use and management of the existing network system become very important. Also, offering service corresponding with user communication requirement grades which vary widely in each person, is vital for communication service provider. In this paper, SGOSST, a mechanism of efficient network construction with minimum cost for network QoS is proposed. In experiments, though spending 252.97% more execution times, our SGOSST QoS network consumed 5.11% less connecting costs than the network constructed by weighted minimum spanning tree method. Therefore our mechanism can work well for efficient operation and service providing in the network formed with users and communication devices of various service requirement grade as smart/mobile equipment.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2013.05a
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• pp.593-594
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• 2013

This paper proposes a scheme of SLS mapping on SLA. To consider the service quality for SLA construction SLS should be considered. Through the SLS the quality parameter of network service will be determined.

• Journal of Korea Multimedia Society
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• v.21 no.2
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• pp.188-198
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• 2018

With recent development of high-speed wide-area wireless networks and wide spread of highperformance wireless devices, the demand on seamless video streaming services in Long Term Evolution (LTE) network environments is ever increasing. To meet the demand and provide enhanced Quality of Experience (QoE) with mobile users, the Dynamic Adaptive Streaming over HTTP (DASH) has been actively studied to achieve QoE enhanced video streaming service in dynamic network environments. However, the existing DASH algorithm to select the quality of requesting video segments is based on a procedural algorithm so that it reveals a limitation to adapt its performance to dynamic network situations. To overcome this limitation this paper proposes a novel quality selection mechanism based on a Deep Q-Network (DQN) model, the DQN-based DASH ABR($DQN_{ABR}$) mechanism. The $DQN_{ABR}$ mechanism replaces the existing DASH ABR algorithm with an intelligent deep learning model which optimizes service quality to mobile users through reinforcement learning. Compared to the existing approaches, the experimental analysis shows that the proposed solution outperforms in terms of adapting to dynamic wireless network situations and improving QoE experience of end users.

• Journal of Information Technology Services
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• v.8 no.4
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• pp.17-40
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• 2009

This study is to guide to estimate service quality on ITSM operation based on ITIL(IT Infrastructure Library). ITIL v2 and v3 provide how to integrate framework of IT service and business process. It is widely used as ITSM operation base. As a latest IT trend, ITSM covers Hardware, Software, SaaS, Network, Call center, Helpdesk, ASP portal and IT operation. Servicedesk is selected as target area where valid sampling is addressable and service change is rapid. Traditional Helpdesk was focusing on technical support to solve internal IT issues passively. But it was evolved into Service Desk which focus in process and provide integrated service from customer's business view point preventively and proactively. Accordingly outsourcing types business are normally performed by group of professional capability. Service quality is measured under the SLA(Service Level Agreement). This study utilized SERVQUAL model as service quality measuring tool developed by Parasuraman, Zeitaml and Berry to find critical factors to satisfy customer. And test was processed regarding effectiveness of IT organization and customer view point thru sampling. Though valid parameters can be changed by ITSM areas under the SERVQUAL models, they naturally can be accepted as a index of service quality measurement after sampling test with acceptable significance. And I recommend to follow this study as a preparation before official SLA.

• 한국정보통신설비학회:학술대회논문집
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• 2009.08a
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• pp.63-67
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• 2009

In this paper we propose a QoS policy, which is based on both DSCP and SPQ, appropriate to TPS users on optical subscriber network. Then we experiment and evaluate QoS policy through the test bed which emulates real optical subscriber network. In order to perform effective and real experiment on test bed we make test traffic equivalent to 400 TPS users and give it to test bed. The experimental result shows that no packet loss in real time service traffic such as voice, IPTV occurs during more than 4 hours. We think that our proposed QoS policy is a proper method which guarantees the service quality of real time services on optical subscriber network.