• Title/Summary/Keyword: Service Product Integration

Search Result 62, Processing Time 0.025 seconds

Integration of Manufacture and Commerce for a Product Learning System in the Service Industry

  • Liao, Shih-Chung;Pan, Ying-Ju Angela
    • The Journal of Industrial Distribution & Business
    • /
    • v.5 no.2
    • /
    • pp.5-12
    • /
    • 2014
  • Purpose - The purpose of this thesis is to assess the product design digital learning status of universities that are currently involved in learning environment projects in manufacture and commerce integration (MCI). Thus, enterprises must keep learning and creating new inventions with revolutionary progress. Research design, data, and methodology - This study not only emphasizes the analysis of technical ability, course concepts, conducting models, and learning environments of every aspect, but also systematically probes the planning of learning, system framework, web learning, environmental activities, data statistics, and digitalized learning, among other aspects. Results - The results of this study help in finally understanding each school's manufacture and commerce integration situation, in order to evaluate product design learning. Consequently, it is essential to evaluate computer learning at schools, thereby affecting communication and the requirements of business education training. Conclusions - It is essential to focus on MCI to promote web teaching to preserve and enhance knowledge disseminating technologies, and immediately share knowledge with learners, while improving work efficiency and cultivating the talent needed by industry.

Developing Evaluation Indicators for Selecting Suppliers based on IoT Business Model in Servitization Using Delphi Method (델파이 기법을 사용한 사물인터넷 비즈니스 모델 기반의 서비타이제이션 협력업체 선정 평가지표 개발)

  • Yang, Jae-Yong;Lee, Sang-Ryul
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.42 no.1
    • /
    • pp.21-32
    • /
    • 2019
  • The flow of the $4^{th}$ Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.

Quality Management Study of Weapon System using Ontology (Ontology를 활용한 무기체계 품질경영 연구)

  • An, Youngjun;Seo, Yoonho
    • Journal of Korean Society for Quality Management
    • /
    • v.44 no.4
    • /
    • pp.735-749
    • /
    • 2016
  • Purpose: This study is addressing the establishment of the knowledge information system supplying the quality management of weapon system. It is going to support the continuous quality management through the linkages and integration between the product structure and the quality information. Methods: The interrelated relationship of the product structure information and quality information of weapon system would be expressed explicitly by taking advantage of the ontology concept. The quality information of distributed systems would be integrated through the SOA(Service Oriented Architecture)-based Web services. After defining the inference rules, which could be utilized in the quality management, in the constructed knowledge information system, the quality information would be inferred through the queries. Results: By building the integrated quality information knowledge system through the ontology and SOA, the connectivity between the product structures and dispersed quality information was enhanced. The utility and applicability of this study were checked up through the inferences on the products and quality information by using the information built by the semantic relationship of facts. Conclusion: We established the knowledge and information system as a systematic approach to support the quality management of weapon system. This is not affected by the organizations and systems, and it seems that it could be utilized across the quality management as the efficient knowledge sharing architecture supporting the quality management of weapon systems in the aspect of the product integration.

Development Strategies of Sustainable PSS in Manufacturing (제조업의 지속 가능한 제품-서비스 시스템 개발 전략 연구)

  • Sohn, Jong-Min;Lee, Hyun-Chan
    • Korean Journal of Computational Design and Engineering
    • /
    • v.16 no.1
    • /
    • pp.31-40
    • /
    • 2011
  • Product-service system (PSS) is a system of products and service, supporting networks and infrastructure that is designed to be competitive. PSSs satisfy customers' needs more effectively and have a lower environmental impact than traditional business models. Therefore, many companies and governmental institutes are eager to implement the PSSs as a new business model. In this paper, we focus on industrial practices as new business models for the company. PSS, especially, is popular in electronic industry, so one can often observe such examples as iPod, iPhone, e-Book and etc in the field. We first thoroughly investigate the current practices of PSS in Korean electronic industry. The examples are surveyed and projected directions are given. Then, non-electronic PSSs are surveyed. Especially mechanical PSSs are intensively discussed. Based on the survey results, we propose several major development strategies of Sustainable PSS (SPSS). SPSS will bring a competitive edge for company as realization of sustainable development of PSS considering economy, society, and environment.

A Study on Web based Integration of Design Resources with a Knowledge Based Engineering Technique (KBE 기법이 적용된 설계 자원 웹 기반 통합에 관한 연구)

  • Kim J.G.;Lee S.H.;Chun H.J.
    • Korean Journal of Computational Design and Engineering
    • /
    • v.10 no.1
    • /
    • pp.1-10
    • /
    • 2005
  • This paper presents an embodiment of design integration framework corresponding to changes in the latest manufacturing environment. The embodied system is named by 'WEB-KBE System' because it supports a product design with a KBE technique based on web environment. The final purpose of the work is to implement a web-based integration design environment with a KBE technique to support non-skillful designers. The framework of the system Is designed to support necessary items in user-centric design environment. Two case studies were applied to the WEB-KBE system to evaluate the efficiency, flexibility, extensibility, and reusability of the system. The examples are [1] CART integration design environment construction and (2) Exhaust Duct Saddle Support integration design environment construction. In the former case, it took a period of 8 months for modeling and implementation of the WEB-KBE prototype system. However, with the high extensibility and reusability of WEB-KBE system, the second case required only a period of one month for modeling and implementation of the system. We conclude that the presented WEB-KBE system can bring fair effects on implementing a knowledge based design environment in aspect of time and expense.

CPC Framework for B2B Electronic Commerce (B2B 전자거래를 위한 협업적 제품거래 프레임워크)

  • 김형선;박진섭
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.26 no.2
    • /
    • pp.29-34
    • /
    • 2003
  • With the recent trends of electronic commerce moving from B2C to B2B, Collaborative Product Commerce (CPC) is widely adopted as a part of B2B in the virtual collaborative environment. This paper proposes an integrated CPC framework supporting collaborative works between businesses by sharing product data and collaborative process between global enterprises and their customers, who are related to product life cycle, and integrating application systems in order to realize a true B2B electronic commerce. To integrate into a loosely coupled structure, various web service technologies such as XML, SOAP, WSDL and UDDI are utilized as its fundamentals and on that basis, a CPC integration framework is implemented through the Internet to support real-time operation providing interoperability among all the different applications operated on various platforms which have been developed using different languages and adopted by different companies.

Integration of Products and Services of Korean Firms and Innovation Policy Directions

  • Jang, Pyoung Yol
    • STI Policy Review
    • /
    • v.3 no.2
    • /
    • pp.111-129
    • /
    • 2012
  • The integration of products and services is being expanded in both manufacturing and service companies such as in Apple's iPod & iTunes, Amazon's Kindle, and Hyundai Motor Company's Mozen. This phenomenon has recently accelerated due to multiple factors including market change, lessening of differences in quality of products or services, the paradigm of participation and sharing, and deindustrialization and evolution toward becoming a service economy. The objective of this paper is to investigate and analyze the status and characteristics of integration of products and services in Korean firms and to suggest policy directions promoting this integration. Towards this purpose, income statements from the Korea Listed Companies Association (KLCA) database of companies listed on the Korea Stock Exchange are analyzed regarding the servitization of manufacturing firms as well as the productization of service firms. In addition, this research investigates the Korean Innovation Survey 2011 database for the service sector and 2010 database for the manufacturing sector in order to evaluate R&D activity in each. In the manufacturing sector, the average ratio of service sales (servitization) was low at 0.208, with bias in the level and distribution of ratios associated with the manufacturing sector. 18 out of a total of 23 sectors (78%) have low servitization, showing there's a long way to go for servitization in the Korean manufacturing sector. In the service sector, the average ratio of product sales (productization) was 9.53%, which is relatively high compared to that of the manufacturing sector. However, the distribution of ratios is also biased, as with the manufacturing sector. Based on this analysis, policy directions are proposed in terms of 1) R&D, 2) concept boost, 3) R&D result spread, 4) statistics, 5) infrastructure and 6) green growth.

Exploring Opportunities of IoT for Product-Service System Conceptualization and Implementation

  • Mohammad R. Basirati;Jorg Weking;Sebastian Hermes;Markus Bohm;Helmut Krcmar
    • Asia pacific journal of information systems
    • /
    • v.29 no.3
    • /
    • pp.524-546
    • /
    • 2019
  • Product-service systems (PSS), integrating physical products and services, currently play a crucial role in sustainable economies. In addition to the highly competitive global economy, the emergence of new digital paradigms is supporting the shift toward servitization. Although the great potential of such paradigms is recognized by both practice and research, their implications for PSS are not yet clear. In particular, features of Internet of Things (IoT), such as total connectedness and ubiquity of smart sensors and actuators, provide various new opportunities for PSS. This study explores such opportunities by conducting structured literature review and 13 interviews. We organize the findings in two folds: First, we introduce four degrees of IoT involvement in PSS business models and elaborate the opportunities that they create for different types of PSS. Second, we present the key technologies and approaches that IoT provides concerning PSS lifecycle management.

A Study on the Web-based Integrated Environment for Design Systems (웹 기반 통합 설계 환경 구축에 관한 연구)

  • 이창근;이수홍;방건동
    • Korean Journal of Computational Design and Engineering
    • /
    • v.7 no.2
    • /
    • pp.110-120
    • /
    • 2002
  • This paper presents the method that allows easy and rapid integration of legacy resources within the company and between departments. The proposed system can easily construct a distributed environment for collaborative design between departments in the companies. It supports knowledge-based integration system, which allows designers to develop product with deep knowledge about product design. For the purpose, DOME (Distributed Object-based Modeling Environment)-which has been developed through various studies-was used in this paper. To overcome its problems and insufficiency, the Web-Integrator is proposed. The Web-Integrator is very suitable for an Internet environment because it uses HTTP (Hyper Text Transfer Protocol) and XML (extensible Markup Language) as its main communication method. By supporting the remote object access via URL (Uniform Resource Locator), the implementation of the integrated system makes the Web-Integrator systematic and intuitive. All the functions and resources provided by DOME could be used with the interface that enables bi-directional communication with the DOME system. Web-Integrator provides full web-based environments for the general designers, who do not have a full design knowledge and experience, and the proposed system allows design operations to happen at any place and anytime. Also it provides XML-RPC(Remote Procedure Call) based web service framework, which allows other systems to use easily the service that the DOME system supplies regardless the location and the platform.

A Study on the Application of Engineering Design Problem using Web Service (웹 서비스를 이용한 공학설계 적용에 관한 연구)

  • Park, Chang-Kyu
    • Journal of the Society of Naval Architects of Korea
    • /
    • v.47 no.6
    • /
    • pp.831-835
    • /
    • 2010
  • Currently, engineering design is carried out in a distributed manner geographically or physically. This imposes new requirements on the computational environments, such as efficient integration and collaboration in the Internet and network environments. Meanwhile, Web-based distributed design has led new paradigms in design and manufacturing fields. For example, Web-based technologies have reduced the product development time and to ensure a competitive product in order to exchange and interact of real-time design information that integrates the distributed design environment between departments as well as companies via Internet and Web. Hence, efficient data communication for design information sharing is the basis for collaborative systems in the distributed environments. Design data communication techniques such as CORBA, DCOM, and JAVA RMI have been considered in the existing research, but these techniques have some disadvantages such as limitations of interoperability and firewall problems. This paper presents the application of engineering design problems in which distributed design information resources are integrated and exchanged using Web Service for supporting XML and HTTP without interoperability and firewall problems.