• Korea Journal of Hospital Management
• /
• v.8 no.3
• /
• pp.49-71
• /
• 2003

The purpose of the study is exploring the relationship among patient perceived quality of dental care, satisfaction, and royalty in dental clinics and hospitals. The observation of the study is outpatient visiting dental clinics and hospitals located in Seoul and Kyung-Gi Do area, and surveyed the outpatients. The contents of the survey are consisted with questions including quality of care perceived by the patients, costumer satisfaction, and royalty, and measurement for each question is using five point Likert scale. According to result of bi-variate analysis, there was the significant relationship among specialized care, value of the care, and kindness in quality of dental services, level of care in dentists significantly influenced on costumer satisfaction and costumer royalty, and there was the significant relationship between costumer satisfaction and royalty. According to result of regression analysis on the costumer satisfaction, the costumer satisfaction positively related with the convenience of facility, specialized care, value of care, patient age, number of visit, and spend time for treatment, and housewives and self-employees were likely to satisfy on care than regular employees. By result of full regression model and reduced model on costumer royalty, satisfaction could explain 86% on the costumer royalty such as re-visit and promoting other people, and increase of explain power is not significant when other independent variables joined model (full model). Considering efficiency of model, costumer royalty could be explained by satisfaction only rather than other independent variables used. Finally, This study shows that the social-demographic variables of patient influenced the patient satisfaction, and the patient satisfaction influenced patient royalty directly.

• Journal of The Korean Association For Science Education
• /
• v.34 no.5
• /
• pp.449-457
• /
• 2014

Recent studies have shown that teachers should have be aware of and understand students' misconceptions, which is one of the major components of PCK. However, teachers often have difficulties in understanding misconceptions and in applying appropriate instructional strategies to change misconceptions. Thus, we designed a method course for pre-service teachers (PSTs) adapting the concept of "teacher as researcher". In the course, PSTs conducted research to investigate students' misconceptions in physics. Twenty-five female PSTs participated in the study. They went through the research process including creating question items, administering items to their target populations, collecting and analyzing student responses, and writing a research paper. Data source included individual interviews with the PSTs, field notes during classroom observation and PSTs' research papers. The results were as follows. First, the PSTs confirmed students' misconceptions and learning difficulties in physics. They experienced discrepancies between their conjecture and research findings. Second, PSTs developed the sophisticated understanding of students' misconceptions and appropriate teaching strategies. Third, the research experience provided the PSTs opportunities to reexamine their physics content knowledge while creating items and explaining scientific concepts. They realized that physics teachers should develop sound understanding of physics concepts for guiding students to have less misconception. Lastly, they realized the necessity of being a teacher as a researcher.

• Journal of Science Education
• /
• v.36 no.2
• /
• pp.167-185
• /
• 2012

This study aimed at finding points of improvement in teaching expertise by analyzing the question patterns that appeared during teaching demonstrations which applied science teaching models prepared by a pre-service biology teacher. The question analysis frame for analyzing question types were categorized largely into the question types of Category 1 (questions in cognitive domain, questions with research function, questions in affective domain), Category 2 (repeated questions, questions for narrowing the range, practice questions), and Category 3 (questions on student activity progress, memory questions, and thinking questions). The results of analyzing question patterns from five different science teaching models revealed a high frequency of questions in the fields of cognition and memory. For the circular learning model, questions from the cognitive field appeared the most often, while, student activity progressive questions in particular were used mostly in the 'preliminary concept introduction stage' of the circular learning model and the 'secondary exploratory stage', in which experiments were conducted, and displayed the characteristics of these stages. The discovery learning model combined the courses of observation, measurement, classification and generalization, but, during teaching demonstrations, memory questions turned up the most, while the portion of inquisitive function questions was low. There were many questions from the inquisitive learning model, and, compared to other learning models, many exploratory function questions turned up during the 'experiment planning stage' and 'experiment stage'. Definitional questions and thought questions for the STS learning model turned up more than other learning models. During the change of concept learning model, the five concepts of students were stimulated and the modification of scientific concepts was very much aided by using many memory questions.

• Journal of Applied Tourism Food and Beverage Management and Research
• /
• v.7
• /
• pp.231-266
• /
• 1997

TQM is a whole process of systemizing, documenting and measuring of service quality scientifically to achieve zero defects in product quality and to continue to improve the body of the product quality by itself. To have this process be improved continuously, first of all it needs to prepare an ideal environment to understand and to conform to its internal and external customers', that is every guests' and employees' expectations and demands. Then it has to be followed by the next step removing some negative aspects that could be derived from the first mentioned process The third step is to cut the cost be suitable compensation rather than an attitude trying to solve the problems in an easy way. The last essential factor for setting up TQM system is to make good use of the outstanding feature or process as it is reviewed against the superior benchmark. The purpose of this study is meet the customers' expectations and to maximize the hotel's profits by searching TQM(total quality management) strategy in hotels. To attain this research's objective, it follows these three details. Firstly, it defines TQM and its contents. Secondly, it provides the standard of hotel TQM throughout some case studies. Thirdly, it suggests TQM strategic plan in tourism hotel as one of professional management strategies. Two useful methods are used together to achieve the goal of this study. To confirm its theoretical consideration, descriptive studies by the research documents its theoretical consideration, descriptive studies by the research documents published in and out of the country is used. The other is case studies of TQM execution in real hospitality industry, which present the cases of the airline, Jefferson Memorial and the hotel. This research is targeting to demonstrate the successful TQM's exercise in a hotel industry by completing the theoretical studies and case studies on service product quality with an understanding of its importance. As it is said earlier, to lead to the successful TQM's practice, it is necessary to maintain a constant training of the employees. Secondly, it also must identify where it has to focus on to deliver a professional quality management. Thirdly, effective quality management organization needs to be build up. The manager's strong will to accomplish and the employee' active participations are the last condition to be succeed. Once again this study places an emphasis on the fact that TQM is critical to maximize the customers' satisfaction and the hotel's profitability. It is also very worthwhile to have every people working on front line recognize why the TQM is important and further more how they can contribute to improve their service quality by a positive participation and a careful observation of TQM's operating in their property.

• Journal of the Korean earth science society
• /
• v.29 no.1
• /
• pp.98-115
• /
• 2008

Gwansanggam(觀象監) was a royal office in the Joseon(朝鮮) dynasty, which was in charge of astronomy(天文), geographical feature(地理), calendar-making(曆數), fortune telling(占算), meteorological observation(測候), and so forth. The royal office consisted of three divisions according to the studies (學): Astronomy(天文學), Geography(地理學), and Astrology(命課學). Among them, the Astronomy division carried out the works corresponding partly with academic fields of Earth Science nowaday. In this paper, we investigate the organization and the examination system of Gwansanggam focusing on the Astronomy division. Because Gwansanggam was one of royal offices, the organization, functions, and the rules of the government service examination(科擧試驗) were stipulated in codes published during the period of the Joseon dynasty. From various codes, official books, and records of Sillok(實錄), we firstly find that the scale of Gwansanggam in the number of officials was larger than the known one because the number of petty officials (胥吏), slaves, and artisans (匠人) were neglected in previous studies. Next, we conduct research on the textbooks used in the government service examination of Gwansanggam, particularly of the Astronomy division. Despite of the shortness in contents, we estimate that this is the first systematic attempt to the study on the examination textbooks of Gwansanggam. Finally, we also make some introductions on the regulations applied to the government service examinations of the offices belonging to manual rites (禮典) including Gwansanggam.

• Journal of The Korean Association For Science Education
• /
• v.35 no.3
• /
• pp.455-463
• /
• 2015

Korea received foreign aid for science education in 1960-70, now, Korea is one of the most advanced countries in the world and provides not only official development assistance through government grants or ODA but also private aids through voluntary services to less developed countries. Korean science teachers have been offering voluntary services in Timor-Leste since 2004, starting on personal level and now by through the Korean Science Teachers Association. This study aims to describe the voluntary activity by Korean science teachers in Timor-Leste, to analyze the conflict points revealed in the activity, and to search the meaning of the activity in respect of science education. This study used methods like document analysis, interview of the participants, participants' observation, a case study, and member check. This activity has involved various conflicts in finance, curriculum, pedagogy, educational instrument, environment, language, chronological issues, and perceptions. This activity was not a one-sided offer of aid, but an opportunity for personal development and self-reflection, and a basis for discussion on science education. There are many difficulties in this work, which is carried out at the teachers' own expense. More concern should be paid on this volunteer service from educational institutions and academic world.

• Journal of the Korea Society of Computer and Information
• /
• v.22 no.3
• /
• pp.147-153
• /
• 2017

The main subject of year 2016 Davos forum was "The 4th Industrial Revolution." Recently, interests and investment in drone market, so called industrial revolution in the sky is growing in many countries around the world. Before, drone was used for military purpose such as reconnaissance or attacking but today, it is used in various private sectors such as unmanned delivery service, agriculture, leisure activities, etc. Presently, many major countries in the world are already involved in the 'war without gunfire' to be dominant in this drone industry. Korean government also has announced an extreme relaxation of regulations for growing drone industry by opening a conference with Ministers related to economics. During the conference, business scope of drone which was limited to agriculture, photographing, and observation was expanded to all the fields except for cases hindering national safety and security. In terms of shooting purpose drone its process of receiving approval for flight and shooting is simplified to online registration. What is more, drone delivery service will be allowed in island areas such as Goheung, Yeongwol, etc from first term of year 2017. Finding the way to apply drone in criminal investigation is also speeding up. Recently, Public Safety Policy Research Center in Korean National Police University has inquired for research service and its result will be out around November. Likewise, although more and stronger foundation for supporting drone industry is made but there are still, some opinions saying that we should take a careful approach in consideration to the side effect such as abuse in crime. One may also try terror by placing a dangerous substance. If drone falls, it may hurt any civilians. Moreover, if shopping purpose drone is hacked, it may result in violation of privacy. Compared to America, Europe, and China, we are at the very beginning stage of drone industry and it is necessary to reorganize legal issues to grow this industry. This can be thought from two perspectives; first, the growth of drone industry is blocked by difficult regulations on Aviation Law and Radio Regulation Law. The second issue is the safety and privacy that are required for operating drone. For the advanced technologies to make human life more profitable, more active and proactive actions are required by criminal law side. In preparation to the second mechanical era where man and machines should go together, I hope that responsible preparation is required in all fields including the criminal law.

• Journal of Cadastre & Land InformatiX
• /
• v.47 no.2
• /
• pp.145-157
• /
• 2017

Currently, the height of ships that can pass under Busan Harbor Bridge is limited to 60m or shorter, so that large-sized ships of 60m or taller cannot use Busan Harbor international passenger terminal. Accordingly, this study has developed a service which measures continuously the change of bridge height by water level changes and provides such in real-time for safe bridge passage of large-sized ships of 60m or taller. The measurement system comprised of high-precision laser distance measurement device, GPS sensor, optical module, and damping structure is used to measure the bridge height change according to tide level changes, and the measured information is provided in real-time through cloud-based mobile app. Also, in order to secure objective bridge height data for changes to height limits and navigation supports, the observation data was analyzed and forecast model was drawn. As a result, it became an objective evidence to revise the passage height rules of the Busan Port Bridge from 60 meters to 63 meters.

• Journal of Digital Convergence
• /
• v.15 no.3
• /
• pp.221-228
• /
• 2017

With the recent development of IoT technology, medical services using IoT technology are increasing in many medical institutions providing health care services. However, as the number of IoT sensors attached to the user body increases, the healthcare information transmitted to the server becomes complicated, thereby increasing the time required for analyzing the user's healthcare information in the server. In this paper, we propose a deep learning based health care information management method to collect and process healthcare information in a server for a large amount of healthcare information delivered through a user - attached IoT device. The proposed scheme constructs a subnet according to the attribute value by assigning an attribute value to the healthcare information transmitted to the server, and extracts the association information between the subnets as a seed and groups them into a hierarchical structure. The server extracts optimized information that can improve the observation speed and accuracy of user's treatment and prescription by using deep running of grouped healthcare information. As a result of the performance evaluation, the proposed method shows that the processing speed of the medical service operated in the healthcare service model is improved by 14.1% on average and the server overhead is 6.7% lower than the conventional technique. The accuracy of healthcare information extraction was 10.1% higher than the conventional method.

• Journal of the East Asian Society of Dietary Life
• /
• v.19 no.3
• /
• pp.444-450
• /
• 2009

This study examined the preferred salinity levels of soups by different demographic groups in order to establish desirable serving conditions for soups with respect to customer satisfaction and health. The salinity levels were measured in August and November to determine seasonal variations using a digital salinity measuring device. Four demographic groups totaling 1,723 individuals were surveyed from institutional foodservice establishments (IFEs) in elementary schools (ES: male 202/female 194), middle-high schools (MHS: 268/216), universities (UNIV: 208/238), and companies (COM: 182/215) in Seoul. Various thin or thick soups typically offered in foodservice establishments were served salty (1.2%) and less salty (0.4%) at $55{\pm}2^{\circ}C$ in a 50 mL portion. The preferred salinities of the soups were found to be 0.71%, 0.79%, 0.76%, and 0.74% for ES, MHS, UNIV, and COM, respectively. Men had 0.02~0.08% higher preferences than women in ES, MHS and UNIV. The customers also preferred higher salinity levels in November than in August, and in thick soups than in thin soups. The salinities preferred by school children were significantly (p<0.01) lower than those of soups by the IFEs. A similar observation was made for MHS, in which each IFE served the soups with significantly (p<0.01) higher salinities than those preferred by the students. Again, at two COM IFEs, the salinities of the soups served were significantly higher than those preferred by the customers. However, for one of UNIV, the salinity of the served soup was significantly (p<0.05) higher than that preferred by the students, while in the two other UNIV no significant differences were noted between the salinity of the served soup and the level preferred by customers. The surveys showed that 9 out of 12 IFEs served soups having salinities that were significantly higher than those preferred by customers. In particular, regardless of preference, the MHS group was served soups with higher salinity levels than the other demographic groups. The salinities of the soups provided by the IFEs were unnecessarily high for the levels preferred by the customers. Therefore, IFEs should make an effort to serve soups that are less salty soups to enhance public health.