• Title/Summary/Keyword: Service Export Model

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A Study on strengthening the global competitiveness of Korea's IT industry through exporting the IT package-type service (패키지형 해외진출을 통한 정보통신분야 글로벌 경쟁력 강화 방안에 대한 고찰)

  • Kim, Sun-Bae
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.6
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    • pp.279-286
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    • 2008
  • The IT industry plays the engine role in Korean economy which reaches up to 17% of Korean GDP. However the current global economic depression which stems mainly from the US has caused insufficient demand in IT industry. The decreased demand leads to a drug in the market, to fierce price competitions and increasing fear on the world IT market depression. Considering the facts, there are strong demands for the diversification of the products of exports and the countries Korea exports to. These need differentiated strategies which can be summarized in various IT package-type overseas expansion model including the consideration in strategic items, countries, connecting large and small-medium size companies or businesses and related industries. The importance of IT industry in Korean economy will grow constantly and the IT package-type overseas expansion models will preside the movements.

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An Empirical Study on the Influence of Shipping companies' Service Quality on Customer Satisfaction and Loyalty (해운서비스 품질이 고객만족과 충성도에 미치는 영향에 관한 실증연구)

  • Kim, Kwang-Ik;Shin, Han-Won;Lee, Soon-Hwan
    • Journal of Korea Port Economic Association
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    • v.25 no.1
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    • pp.223-248
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    • 2009
  • The purpose of this empirical study is to examine and explore the relationships between three variables; shipping companies' service quality, customer satisfaction and customer loyalty. Special features of this study could be summarized as following. First, this is empirical study based on market research according to the definition of 'customer' as freight forwarders and actual exporter/importer together contrary to previous studies. Second, to evaluate shipping companies' service quality, 5 components of SERVPERF model was used. Third, to test correlations between 3 variables; service quality, customer satisfactions and customer loyalty, statistical analysis was used with tools of SPSSWIN ver 15.0 and AMOS ver 7.0. For effective study, many thesis have been obtained through literature survey. However, major results were compiled from directly structured questionnaire, which were collected from Korean import/ export companies and freight forwarders.

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A study on the success factors of EDI information system: Focused on medical industry (EDI 정보 시스템의 성공 모형 도출: 의료 산업을 중심으로)

  • Jo, Hyeon;Kim, Soung-Hie;Lee, Seok-Kee
    • Journal of the Korean Data and Information Science Society
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    • v.22 no.2
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    • pp.323-333
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    • 2011
  • Recently, Electronic Data Interchange (EDI) systems are widely used. Many organizations exchange the documents by using EDI, and EDI is used in various industries such as physical distribution, export and import business, custom, and medical care. However, there have been little attempt to empirically investigate the success factors of EDI system. In this paper, we identify the influencing factors which determine the success of typical information system and then suggest the additional factors characterized to the EDI system. Our research model, mainly based on the system success model, is tested by analyzing the empirical data acquired from the companies in the medical industry. As a result, the system quality, information quality, service quality, and the perceived sacrifice turned out to be significant to the success of EDI system while data security does not. The result of this research is likely to help providing useful guidelines for the successful EDI implementations.

An Empirical Study on the Effects of Learning Competences and Dynamic Capabilities of Korean Small-sized Enterprises for Export-oriented to the Competitive Advantages (한국수출중소기업의 학습역량과 역동적 역량이 해외시장 경쟁우위에 미치는 영향에 관한 실증연구)

  • Huh, Young Ho;Cho, Yeon Sung
    • International Area Studies Review
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    • v.14 no.3
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    • pp.388-419
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    • 2010
  • The aim of the study is to create a theoretical model and hypotheses on competitive advantages of exporting SMEs. For this we have proposed an integrated model in which learning competences and dynamic capabilities should have an influence on competitive advantages of the SMEs. This study have examined the influence of integrating and reconfigurating capability respectively. As a result, the learning competences had positive influences in dynamic capabilities and to the cost and service competitive advantage. To integrating capabilities had positive influences in competitive advantage. Besides, dynamic capabilities playing significant intermediate role only for the cost advantage through the analysis of intermediate effects of learning competence to the dynamic capabilities.

The Characteristics of Reality Dynamic Counseling in Real Counseling Process (상담사례 과정에 반영된 현실역동상담의 특성)

  • Sung-sook Chang
    • Korean Journal of Culture and Social Issue
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    • v.14 no.1_spc
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    • pp.349-365
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    • 2008
  • The Reality Dynamic Counseling which reflects Korean culture and Korean sensibilities has been introduced as a model of Korean counseling approach. This is a qualitative study to examine how the characteristics of Reality Dynamic Counseling appear upon the real counseling process for the clients who were physically attacked by their own son and were brought to this counseling export from juvenile counseling service center. The major properties of Reality Dynamic Counseling are grasping the problem with connecting whole context, dealing with an external world as well as an internal world, emphasizing a role in relation with others, serving as a fosterer or an educator for counselor, confronting a client to awake from a disillusion, restoring to the good relationship between a parent and a child, and pulling a client to the relation with people. These properties are well brought out in the real counseling process. The Manual written by a counselor which gives us detailed commentary on counseling process was selected and analyzed in this study because the protocol between a counselor and a client was too large quantity and it could not show on how to change like facial expression and voice.

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A study on antecedents of relationship strength in a B2B environment: Focusing on export manufacturing corporations (B2B 관계강화에 영향을 미치는 선행요인에 관한 연구: 수출 제조기업을 중심으로)

  • Choi, Jong-Hwa;Lee, Hyun Ju;Kang, Gi-Du
    • International Commerce and Information Review
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    • v.16 no.4
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    • pp.3-34
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    • 2014
  • Nowadays to thrive on the intensively competitive environments based on drastic and rapid technical evolutions, exporting manufacturing companies need to keep very stable relationship with suppliers. Thus, analyzing key factors of strengthening relationship with suppliers in a B2B environment is important. In this regard, this study develops a research model to deeply understand key antecedents of relationship strength between B2B companies. Relationship quality was considered as the key factor affecting to the relationship strength. This study considers relationship satisfaction, trust, and relationship commitment as the factors of relationship quality. Moreover, technical service quality and relational service quality were considered to be the antecedents of relationship satisfaction, while communication and information exchange, relationship policies and practices, and opportunistic behavior were regarded as the antecedents of trust. The PLS method was applied for the empirical analysis of 107 companies data. The results indicated that the relationship commitment has a significant impact on relationship strength. Moreover, relationship satisfaction and trust had indirectly impact on relationship strength through relationship commitment. Although the quality of technical service quality had a significant impact on relationship satisfaction, relational service quality did not have a significant impact. While communication and information exchange, relationship policies, and practices had positively significant impacts, opportunistic behavior had a negative impact.

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Multi-modal Representation Learning for Classification of Imported Goods (수입물품의 품목 분류를 위한 멀티모달 표현 학습)

  • Apgil Lee;Keunho Choi;Gunwoo Kim
    • Journal of Intelligence and Information Systems
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    • v.29 no.1
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    • pp.203-214
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    • 2023
  • The Korea Customs Service is efficiently handling business with an electronic customs system that can effectively handle one-stop business. This is the case and a more effective method is needed. Import and export require HS Code (Harmonized System Code) for classification and tax rate application for all goods, and item classification that classifies the HS Code is a highly difficult task that requires specialized knowledge and experience and is an important part of customs clearance procedures. Therefore, this study uses various types of data information such as product name, product description, and product image in the item classification request form to learn and develop a deep learning model to reflect information well based on Multimodal representation learning. It is expected to reduce the burden of customs duties by classifying and recommending HS Codes and help with customs procedures by promptly classifying items.

Understanding the Trilemma in Inter-Korea Economic Cooperation (남북한 경제협력의 불가능 삼각정리와 실천적 협력방안)

  • Han, Hongyul
    • Analyses & Alternatives
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    • v.2 no.1
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    • pp.5-29
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    • 2018
  • Models of South-North Korean economic integration have the problem of circular reasoning. While many studies argue that South-North Korean economic integration would contribute to alleviate security risks in the Korean peninsular, they emphasize the success of any economic model of inter-Korean economic integration is subject to favorable geo-political and security environment. It is a failure in distinguishing between goals and constraints. After identifying three major goals of South-North Korean economic cooperation, this study shows the trilemma among the goals; they are 1) formation of a complete economic community, 2) maintaining independent sovereignty of the two Koreas, 3) promotion of mutual economic interests. The trilemma suggests that it is theoretically impossible to achieve the above three goals at the same time. Only two goals are achievable simultaneously. This study argues that the most practical option is to pursue the combination of goals 2) and 3) considering the complex political and security environment around the Korean peninsular. Recognizing that North Korea is the least developed country in the Northeast Asia region, South Korea's initiatives for inter-Korean economic cooperation should focus on assisting industrialization and integration of the North Korea economy into the Northeast Asian regional production sharing structure. In view of the 'flying geese model' of the sequential industrialization in the region, the least developed economic status of North Korea can partially be explained by its failure to participate in the production network in the region as well as lack of effective implementation of appropriate industrial policy. Therefore, promotion of industrialization of North Korea should be the immediate goal of economic cooperation between North and South Korea. It is an interesting fact that North Korea has rapidly expanded its apparel exports in recent years. It could mean that the North Korean economy is actively responding to the dynamics of international comparative advantage structure, although the production activities are limited to exports to China since the closure of the Gaesung Industrial Complex. The recent increase in apparel export is a starting point for incorporating the Easy Import Substitution fulfilling both domestic and neighboring regional demand of North Korea. It could help integrate North Korea's industry into the production network of Northeast Asia. An immediate policy implication is that the economic cooperation between the two Koreas should focus on facilitating this process and supporting North Korea's industrial policy through South Korea's contribution of capital, technology, and service intermediary inputs.

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Design and Implementation of an Embedded Spatial MMDBMS for Spatial Mobile Devices (공간 모바일 장치를 위한 내장형 공간 MMDBMS의 설계 및 구현)

  • Park, Ji-Woong;Kim, Joung-Joon;Yun, Jae-Kwan;Han, Ki-Joon
    • Journal of Korea Spatial Information System Society
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    • v.7 no.1 s.13
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    • pp.25-37
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    • 2005
  • Recently, with the development of wireless communications and mobile computing, interest about mobile computing is rising. Mobile computing can be regarded as an environment where a user carries mobile devices, such as a PDA or a notebook, and shares resources with a server computer via wireless communications. A mobile database refers to a database which is used in these mobile devices. The mobile database can be used in the fields of insurance business, banking business, medical treatment, and so on. Especially, LBS(Location Based Service) which utilizes location information of users becomes an essential field of mobile computing. In order to support LBS in the mobile environment, there must be an Embedded Spatial MMDBMS(Main-Memory Database Management System) that can efficiently manage large spatial data in spatial mobile devices. Therefore, in this paper, we designed and implemented the Embedded Spatial MMDBMS, extended from the HSQLDB which is an existing MMDBMS for PC, to manage spatial data efficiently in spatial mobile devices. The Embedded Spatial MMDBMS adopted the spatial data model proposed by ISO(International Organization for Standardization), provided the arithmetic coding method that is suitable for spatial data, and supported the efficient spatial index which uses the MBR compression and hashing method suitable for spatial mobile devices. In addition, the system offered the spatial data display capability in low-performance processors of spatial mobile devices and supported the data caching and synchronization capability for performance improvement of spatial data import/export between the Embedded Spatial MMDBMS and the GIS server.

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A Basic Study on NCS Development and Professional Training Activation for DP Operators (DP운항사 NCS개발 및 전문인력양성 활성화 방안에 관한 기초연구)

  • Kim, E-Wan;Lee, Jin-Woo;Lee, Chang-Hee;Yea, Byeong-Deok
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.23 no.6
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    • pp.628-638
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    • 2017
  • In response to difficult employment conditions in the maritime industry and a desire to expand their career options, domestic mates are persuing DP operator training at institutions both domestically and abroad based on their shipboard experience. However, since the offshore plant service industry has not yet been established in Korea, those seeking to enter this field have difficulty acquiring qualifications and most seek work overseas for offshore shipping companies. Individuals wishing to work as DP operators are likely to face more conservative recruitment processes with overseas offshore shipping companies, focusing on career language restrictions as they will be non-native speakers relative to the foreign company, difficulty living in a multi-cultural environment, and lack of systematic information on essential job requirements. For these reasons, domestic mates have difficulty seeking jobs. Therefore, this study analyzes the capabilities and qualification required to be a DP operator to provide basic data for developing NCS standards representing a minimum level of competency. These standards can be applied by the government to develop plans for professional training for DP operators. In study, job classifications, competency standards and career development paths for DP operators have been proposed along with joint use of DP training vessels, to train specialized DP instructors. An NCS export model led by the government to activate professional training for DP operators is also presented.