• Title/Summary/Keyword: Service Delivery Characteristic

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The Effect of Virtual Reality Content Production Types on Customer Satisfaction (Virtual Reality 콘텐츠 제작 유형이 고객 만족에 미치는 영향)

  • Lee, Dongseon;Lim, Daehyun;Kim, Kyonghwan;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.48 no.3
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    • pp.433-451
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    • 2020
  • Purpose: The purpose of this study is to investigate how the type of virtual reality content production affects the interaction and immersion that is a virtual reality characteristic, and to provide the platform companies and content producers with the basic information necessary to provide the production and service of content suitable for VR characteristics. Methods: Based on the data collected in the survey, multiple regression analysis and hierarchical regression analysis were used. The measurement tools used in this study were studied through three-dimensional composition, including the characteristics and interaction and immersion of content produced in 2D, 3D and 360°, which are elements of virtual reality characteristics. Results: The results of this study are as follows. Among the types of content production, content produced with 2D and 360 technologies was found to affect immersion, while content produced in 3D affected interaction. Motion sickness has been investigated to affect both immersion and interaction. Conclusion: Service-provided platform enterprises and content-making enterprises should consider content-making and providing services that suit service characteristics and purposes, taking into account the characteristics of interaction and immersion in content-making investment and service delivery.

A Comparative Study of Information Delivery Method in Networks According to Off-line Communication (오프라인 커뮤니케이션 유무에 따른 네트워크 별 정보전달 방법 비교 분석)

  • Park, Won-Kuk;Choi, Chan;Moon, Hyun-Sil;Choi, Il-Young;Kim, Jae-Kyeong
    • Journal of Intelligence and Information Systems
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    • v.17 no.4
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    • pp.131-142
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    • 2011
  • In recent years, Social Network Service, which is defined as a web-based service that allows an individual to construct a public or a semi-public profile within a bounded system, articulates a list of other users with whom they share connections, and traverses their list of connections. For example, Facebook and Twitter are the representative sites of Social Network Service, and these sites are the big issue in the world. A lot of people use Social Network Services to connect and maintain social relationship. Recently the users of Social Network Services have increased dramatically. Accordingly, many organizations become interested in Social Network Services as means of marketing, media, communication with their customers, and so on, because social network services can offer a variety of benefits to organizations such as companies and associations. In other words, organizations can use Social Network Services to respond rapidly to various user's behaviors because Social Network Services can make it possible to communicate between the users more easily and faster. And marketing cost of the Social Network Service is lower than that of existing tools such as broadcasts, news papers, and direct mails. In addition, Social network Services are growing in market place. So, the organizations such as companies and associations can acquire potential customers for the future. However, organizations uniformly communicate with users through Social Network Service without consideration of the characteristics of the networks although networks have different effects on information deliveries. For example, members' cohesion in an offline communication is higher than that in an online communication because the members of the offline communication are very close. that is, the network of the offline communication has a strong tie. Accordingly, information delivery is fast in the network of the offline communication. In this study, we compose two networks which have different characteristic of communication in Twitter. First network is constructed with data based on an offline communication such as friend, family, senior and junior in school. Second network is constructed with randomly selected data from users who want to associate with friends in online. Each network size is 250 people who divide with three groups. The first group is an ego which means a person in the center of the network. The second group is the ego's followers. The last group is composed of the ego's follower's followers. We compare the networks through social network analysis and follower's reaction analysis. We investigate density and centrality to analyze the characteristic of each network. And we analyze the follower's reactions such as replies and retweets to find differences of information delivery in each network. Our experiment results indicate that density and centrality of the offline communicationbased network are higher than those of the online-based network. Also the number of replies are larger than that of retweets in the offline communication-based network. On the other hand, the number of retweets are larger than that of replies in the online based network. We identified that the effect of information delivery in the offline communication-based network was different from those in the online communication-based network through experiments. So, you configure the appropriate network types considering the characteristics of the network if you want to use social network as an effective marketing tool.

A Video Pictures-based Error Control Method for Improving Resources Efficiency over Wireless Networks (무선 네트워크 자원 효율 향상을 위한 비디오 픽처 기반 오류 제어 기법)

  • Sohn, Yejin;Lee, Woong-Jae;Paik, Jong-Ho
    • Journal of Advanced Navigation Technology
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    • v.18 no.1
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    • pp.67-73
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    • 2014
  • Due to the development of the communication technology and the high-performance mobile device, the number of video streaming service user has been increasing. Video streaming services in the restricted network environments need error control to support users for the Ultra High Definition(UHD) video delivery. Packet-level FEC method was used to control the error for delay-sensitive video service, but it has a defect in huge occupation of network resources by redundant packets. In this paper, we proposed a packet-level FEC algorithm which maintains the video quality by previous FEC methods and also reduces the occupation of network resource in the restricted network environments. The proposed algorithm controls the redundant rate with using the delivery characteristic of the video coding technology, and improves the efficiency of network resources by reducing the traffic by around 33% in comparison with the previous FEC methods.

A Study on Contents Security Method Based on a Content Delivery Network (CDN 환경에서 콘텐츠 보안 방법 연구)

  • Kim, Jeom-Goo;Kim, Tae-Eun
    • Convergence Security Journal
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    • v.8 no.3
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    • pp.51-56
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    • 2008
  • Is caused by with growth etc. of the digital contents circulation market which leads suddenly accommodates in order to control the network traffic which increases and the researches which are various are being advanced the explosive evidence and a electronic transaction of the Internet user. The present paper protects a digital contents and a copyright from CDN system environments which will appear the center of new network service with the plan for the dispersive DRM system of CDN bases plans. Respect this dispersion DRM package formats which provide a stronger security characteristic in the contents which is stored the operational process of the dispersive DRM system for to be defined, CDN system and of existing interoperability they present.

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A Study on Homepage Analysis of Family Restaurant thorough Marketing Mix (마케팅 믹스를 활용한 패밀리레스토랑의 홈페이지 분석에 관한 연구)

  • 진양호;전진화
    • Culinary science and hospitality research
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    • v.9 no.2
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    • pp.44-63
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    • 2003
  • This study is about internet marketing of family restaurant through marketing mix and we found out the way which can make to activate by means of analysis of family restaurant's homepage. This study was done as following precedure. First, we've compared between characteristic was based on contents distinctive quality of family restaurant's homepage through the marketing mix. And in the next step, we've compared and ana lysed homepage of family restaurant which was chosed by the internet surfing. In the last, we evaluate strategy of marketing mix which is going well in the each field of business and then research of the way can improve internet-marketing. We draw the findings which is seperated by goods, price, promotion, distribution, other service according to marketing constituents. As a result of study, it is found that each company has given much more weight on some part in internet marketing's field of activity. In general, they put an emphasis on activity of goods and promotion. On the other hands they don't consider prices and delivery to be important compared with other parts. One of the most important things about internet-marketing is that fast and exact feedback and community makes each firm to be able to help to communicate with customer. It's like off-line-restaurant make use of free-coupon and an anniversary service.

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The Association between Patient Characteristics of Chungnam-do and External Medical Service Use Using Health Insurance Cohort DB 2.0 (건강보험 코호트 자료를 활용한 충청남도 지역 환자의 특성에 따른 관외 의료이용과의 연관성)

  • Yeong Jun Lee;Se Hyeon Myeong;Hyun Woo Moon;Seo Hyun Woo;Sun Jung Kim
    • Health Policy and Management
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    • v.34 no.1
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    • pp.48-58
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    • 2024
  • Background: The purpose of this study was to investigate the association between external medical service use and the characteristics of Chungcheongnam-do patients. We aimed to provide evidence of external medical service use enhance the healthcare delivery system in Chungcheongnam-do. Methods: We used the Health Insurance Cohort DB 2.0 of 2016-2019, and 2,570,439 patients were included in the study. Multivariate logistic regression and multinomial logistic regression were used to identify the association between external medical service use and each patient characteristic. Generalized linear model was used to identify the association between medical costs and external medical service use area. Results: During the study period, 32.2% of inpatients and 12.5% of outpatients had external medical service use in Chungcheongnam-do. In comparison to patients living in Cheonan and Asan, the odds ratio (OR) for external medical services use was higher across all regions. Specifically, hospitalized patients from Gyeryong, Nonsan, and Geumsan (OR, 116.817) and Gongju, Buyeo, and Cheongyang (OR, 72.931) demonstrated extremely high likelihood of external medical service use in the Daejeon area. Furthermore, compared to medical expenses incurred within Chungcheongnam-do, patients with external medical service use in the capitol area (outpatient=17.01%, inpatients=22.11%) and Daejeon area (outpatient=16.63%, inpatients=15.41%) spent more on healthcare services. Conclusion: This study found the evidence of external medical service use among Chungcheongnam-do patients. Further study should be conducted taking into account variables including satisfaction of local medical services, different types of patient diseases, and others. The study's findings may serve as a foundation for policy proposals aimed at ensuring the financial stability of our health insurance system, ensuring the efficient delivery of medical care, and localization of medical care.

Proposed Message Transit Buffer Management Model for Nodes in Vehicular Delay-Tolerant Network

  • Gballou Yao, Theophile;Kimou Kouadio, Prosper;Tiecoura, Yves;Toure Kidjegbo, Augustin
    • International Journal of Computer Science & Network Security
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    • v.23 no.1
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    • pp.153-163
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    • 2023
  • This study is situated in the context of intelligent transport systems, where in-vehicle devices assist drivers to avoid accidents and therefore improve road safety. The vehicles present in a given area form an ad' hoc network of vehicles called vehicular ad' hoc network. In this type of network, the nodes are mobile vehicles and the messages exchanged are messages to warn about obstacles that may hinder the correct driving. Node mobilities make it impossible for inter-node communication to be end-to-end. Recognizing this characteristic has led to delay-tolerant vehicular networks. Embedded devices have small buffers (memory) to hold messages that a node needs to transmit when no other node is within its visibility range for transmission. The performance of a vehicular delay-tolerant network is closely tied to the successful management of the nodes' transit buffer. In this paper, we propose a message transit buffer management model for nodes in vehicular delay tolerant networks. This model consists in setting up, on the one hand, a policy of dropping messages from the buffer when the buffer is full and must receive a new message. This drop policy is based on the concept of intermediate node to destination, queues and priority class of service. It is also based on the properties of the message (size, weight, number of hops, number of replications, remaining time-to-live, etc.). On the other hand, the model defines the policy for selecting the message to be transmitted. The proposed model was evaluated with the ONE opportunistic network simulator based on a 4000m x 4000m area of downtown Bouaké in Côte d'Ivoire. The map data were imported using the Open Street Map tool. The results obtained show that our model improves the delivery ratio of security alert messages, reduces their delivery delay and network overload compared to the existing model. This improvement in communication within a network of vehicles can contribute to the improvement of road safety.

Design of Alert Message and Message Segmentation For T-DMB Automatic Emergency Alert Service Standard (지상파 DMB 자동 재난경보방송 표준을 위한 재난 메시지 및 메시지 분할 방법 설계)

  • Choi, Seong-Jong
    • Journal of Broadcast Engineering
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    • v.15 no.2
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    • pp.304-312
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    • 2010
  • This paper presents the design of alert message and message segmentation method for the Terrestrial DMB Automatic Emergency Alert Service Standard. This paper begins with the introduction of the standard and some background. The alert message contains the essential information of the alert. Structured information is represented as coded fields and the unstructured as short sentences. Design factors of each field are analyzed first. Next each field’s semantics and syntax are described. The message segmentation method is presented next. The previous study selected FIDC as the message delivery channel. However, in most cases, the size of the alert message exceeds the maximum size of FIG, which is the basic unit packet for the channel. The current T-DMB standard does not support the segmentation method for FIDC. To solve the problem, this paper proposes an elegant segmentation method that garantees reliable, flexible, and fast receiver characteristic. This paper concludes with some additional tasks that should be resolved before the full-time alert service.

Advanced On-Demand Multicast Routing Protocol For Multimedia Contents (멀티미디어 컨텐츠를 위하여 개선된 ODMRP)

  • Kim, Do-Yeon;Cho, Jin-Woong;Park, Sung-Kwon
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.8 no.5
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    • pp.13-19
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    • 2008
  • A mobile ad-hoc network routing protocols for transmission of multimedia contents need to have low delay time and to maintain the established route because it should secure quality of service(QoS) of the network. In this paper, the proposed protocol, termed HODMRP (History-based On-Demand Multicast Routing Protocol), is enhanced On-Demand Multicast Routing Protocol (ODMRP) by adding the criterion which is the session history for establishing route. The characteristic of this protocol is that data can be transmitted using the redundant route which is already selected by session history, if it occurs that the route is broken, HODMRP have better Packet Delivery Ratio (PDR) value and lower delay time than ODMRP by the simulation results.

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A study on human resources of the logistics industry in Korea (우리나라 물류 산업 인력에 관한 소고)

  • Kim, Woo-Hyun;Lim, Seong-Il;Lee, Yeon-Bog;Jung, Sung-Hoon;Kang, Kyung-Sik
    • Proceedings of the Safety Management and Science Conference
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    • 2009.11a
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    • pp.125-144
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    • 2009
  • Korean logistics industry have been focused on transportation business. However, with the expansion of the electronic commerce and on-line shopping, delivery service is now dramatically growing. Despite the expansion of logistics market, the domestic logistics industry have significant structural problems such as low productivity comparing with the advanced countries, relatively high cost and shortage of human resources and lack of professionalism of people in the industry. Logistics companies reallocate employees, use subcontractors, expand consignment and training the employees to overcome the labor shortages but it has some limits. In recognition of the importance of labor in the logistics industry, financial support and investment have increased. Logistics companies tend to hire consultants, set up logistics department or R&D center in order to establish highly productive logistics process and system so it is viewed that there will be considerable demands of human resources in the logistics industry. This study indicates implications and development direction of human resources in the logistics industry by looking into prospect and characteristic of the industry, employment status, training programs and qualification requirements.

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