• Title/Summary/Keyword: Service Components

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Design of AT-DMB Baseband Receiver SoC

  • Lee, Joo-Hyun;Kim, Hyuk;Kim, Jin-Kyu;Koo, Bon-Tae;Eum, Nak-Woong;Lee, Hyuck-Jae
    • ETRI Journal
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    • v.31 no.6
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    • pp.795-802
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    • 2009
  • This paper presents the design of an advanced terrestrial digital multimedia broadcasting (AT-DMB) baseband receiver SoC. The AT-DMB baseband is incorporated into a hierarchical modulation scheme consisting of high priority (HP) and low priority (LP) stream decoders. The advantages of the hierarchical modulation scheme are backward compatibility and an enhanced data rate. The structure of the HP stream is the same as that of the conventional T-DMB system; therefore, a conventional T-DMB service is possible by decoding multimedia data in an HP stream. An enhanced data rate can be achieved by using both HP and LP streams. In this paper, we also discuss a time deinterleaver that can deinterleave data for a time duration of 384 ms or 768 ms. The interleaving time duration is chosen using the LP symbol mapping scheme. Furthermore, instead of a Viterbi decoder, a turbo decoder is adopted as an inner error correction system to mitigate the performance degradation due to a smaller symbol distance in a hierarchically modulated LP symbol. The AT-DMB baseband receiver SoC is fabricated using 0.13 ${\mu}m$ technology and shows successful operation with a 50 mW power dissipation.

Web contents-comparative analysis: Online shopping agencies that retail foreign apparel

  • Kim, Sung-Hee
    • Journal of Fashion Business
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    • v.13 no.6
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    • pp.99-110
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    • 2009
  • The purpose of this study is 1) to investigate the Web content of online shopping agencies and to see if differences exist in their contents and 2) to suggest strategies for online shopping agencies. For the study, the online shopping agency components of web sites were investigated, which consisted of product, information, and customer service. Each component had sub-categories. In order to analyze the Web content of online shopping agencies, nine agencies were chosen based on the rankings of www.rankey.com and www.100hot.co.kr. The content analysis was conducted from January 5th to the 30th of 2009. The results showed that the basic Web content of online shopping agencies (i.e., product, information, and customer service) was evident on most sites. However, products were similar and effective information and labor-saving functions were sparsely used. Areas where customers actively participated were limited. Therefore, most sites need to reinforce their content by providing a well-articulated product, information, and customer service for shoppers and to differentiate their Web site identities.

The Citizen Advisory Model for E-Government Service

  • Varavithya, Wanchai;Esichaikul, Vatcharaporn
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.233-246
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    • 2004
  • This paper proposes a design of a citizen advisory model under the consideration of the unique characteristics of the government, namely complex structure of goals, predominance by laws, knowledge driven organization, and the good governance objectives. The legal knowledge-based technology is explored with the aims to facilitate citizens in accessing e-government services in five phases: search, intake, decision-making, explanations, and objection and appeal phases. The design of the citizen advisory model consists of four components: specific service advice, customized form fill-in service, decision-making services, and a statement of reasons service. The prototype of the citizen advisory model is illustrated using the Thai Anti Dumping and Countervailing Act 1999 as a legal domain and e-government services example.

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An Exploratory Study on the Applicability of MNP in Uzbekistan;A Conjoint Analysis

  • Shin, Hoe-Kyun;Kim, Andrey
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.453-459
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    • 2007
  • The mobile telecommunication sector is increasingly gathering way becoming a key area for the economic development in Uzbekistan. One way to promote competition among providers is the introduction of a number portability service. This paper estimates subscriber's willingness to pay (WTP) for the MNP service in the mobile communication market in Uzbekistan. Consumer valuation was estimated using a conjoint analysis. Since number portability had not been introduced at the time of the study, stated preference data from the conjoint survey was used. Results indicate that currently subscribers do not attach a lot of importance to the MNP service, while price and service quality are most valuable components. The results of this study provide important implication for mobile network operators and policy developers on potential MNP implementation.

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Concrete mix design for service life of RC structures exposed to chloride attack

  • Kwon, Seung-Jun;Kim, Sang-Chel
    • Computers and Concrete
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    • v.10 no.6
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    • pp.587-607
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    • 2012
  • The purpose of this research is to propose a design technique of concrete mix proportions satisfying service life through genetic algorithm (GA) and neural network (NN). For this, thirty mix proportions and the related diffusion coefficients in high performance concrete are analyzed and fitness function for diffusion coefficient is obtained considering mix components like w/b (water to binder ratio), cement content, mineral admixture (slag, flay ash and silica fume) content, sand and coarse aggregate content. Through averaging the results of 10 times GA simulations, relative errors to the previous data decrease lower than 5.0% and the simulated mix proportions are verified with the experimental results. Assuming the durability design parameters, intended diffusion coefficient for intended service life is derived and mix proportions satisfying the service life are obtained. Among the mix proportions, the most optimized case which satisfies required concrete strength and the lowest cost is selected through GA algorithm. The proposed technique would be improved with the enhancement of comprehensive data set including wider the range of diffusion coefficients.

Proposing m-Government Service Architecture Design Using Enterprise Architecture in Mongolia

  • Erdenebold, Tumennast
    • Journal of Information Technology and Architecture
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    • v.11 no.3
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    • pp.261-270
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    • 2014
  • The utilization of the Mobile Government system is having more than a few challenges including complexity of different mobile technologies, determining interoperability among existing systems and infrastructures, and establishing services with secured networks. To get over those challenges, integrated standard, innovative and comprehensive system architecture is required by the M-Government. Hence this study proposed reference EA framework for M-Government system in order to avoid unnecessary duplication of infrastructure deployment and integrate services among different government instructions. The study based on literature review, and current infrastructure and mobile network situation for delivering Government services of Mongolia. The study recommends innovative m-Government system framework used EA, and scope covered mobile service delivery area centered on G4C and C2G perspectives. The Federal Enterprise Architecture Framework has used in this research, and the proposed system service architecture defines the interoperable standards, infrastructure components, applications, and technologies for government institutions in Mongolia to aid interactions necessity among them to provide m-Service.

A Study on the Effects of Service Quality of Korean Tofu Restaurants on Customer Satisfaction and Loyalty - Focused on Seoul and Gyeonggi Area- (두부 전문 음식점의 서비스 품질이 고객 만족과 충성도에 미치는 영향에 관한 연구 - 서울.경기 지역을 중심으로 -)

  • Chang, Dae-Sung;Chae, Gyu-Jin;Kim, Min-Su
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.269-282
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    • 2008
  • Quality is recognized as one of the key components of business strategies. In this respect, this study aims to investigate quality factors that influence customer satisfaction and loyalty in Korean Tofu restaurants and promote the quality improvement in their service operations. The experimental data were collected from the questionnaire answered by 130 customers in Seoul and Kyonggi area. They were statistically analyzed using SPSS Win.12.0. For statistical analysis, frequency, factor analysis, reliability analysis, and regression analyses were conducted. The results of the analyses show that two dimensions such as "empathy" and "IT use" influence the satisfaction of customers. "Empathy", "tangibles", "well-being food", and "customer satisfaction" were identified as critical factors influencing the loyalty of customers.

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A Study on the Consumer Behavior in the Cyber Shopping Mall (사이버쇼핑몰의 소비자행동에 관한 연구)

  • 유한종
    • Journal of Internet Computing and Services
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    • v.3 no.1
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    • pp.11-16
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    • 2002
  • Nowday, Cyber shopping mall increased market size. The Consumer Behavior chainged new trend. This study on the systematic access to establishment of the concept of cyber shopping mall as well as to problems to overall parts of EC service as well is required. The objectives of this study are that how service consumers perceive the quality of EC service, and that what effect the quality makes on their satisfaction and re-purchase intention. This means that the research enables a marketing manager to take the meaning of comparative weight among the components of EC service quality, and to provide very useful information to establish marketing strategies which are close to the consumers.

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A Study on System Applications of e-CRM to Enforcement of consumer Service (e-Commerce 쇼핑몰의 소비자 서비스 강화를 위한 활용연구)

  • Kim Yeonjeong
    • Journal of the Korean Home Economics Association
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    • v.43 no.3 s.205
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    • pp.1-10
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    • 2005
  • The purpose of this study was to investigate the enforcement strategy for Consumer Service marketing of an e-Commerce shopping mall. An e-CRM for a Cosmetic e-Commerce shopping mall, Data Warehousing(DW) component, analysis of data mining of the DW, and web applications and strategies had to developed for marketing of consumer service satisfaction. The major findings were as follows: An RFM analysis was used for consumer classification, which is a fundamental process of e-CRM application. The components of the DW were web sales data and consumer data fields. The visual process of consumer segmentations (superior consumer class) for e-CRM solutions is presented. The association analysis algorithm of data mining to up-selling and cross-selling indicates an association rule. These e-CRM results apply web DB marketing and operating principles to a shopping mall. Therefore, the system applications of e-CRM to Consumer services indicate a marketing strategy for consumer-oriented management.

A review of fatigue failures in LWR plants in Japan

  • Kunihiro, Iida
    • Proceedings of the KWS Conference
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    • 1996.10a
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    • pp.19-34
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    • 1996
  • A review was made of fatigue failures of nuclear power plant components in Japan, which were experienced in service and during periodical inspection. No case has been recently reported of a service fatigue failure of a reactor pressure vessel itself, excluding nozzle corner cracks, that occurred many years ago. But, service fatigue failures have been occasionally experienced in piping systems, pumps, and valves, on which fatigue design seems to have been inadequately applied. The causes of fatigue failures can be divided into two categories: mechanical-vibration-induced fatigue and thermal-fluctuation-induced fatigue. Vibration-induced fatigue failure occurs more frequently than is generally thought. The lesson gleaned from the present survey is a recognition that a service fatigue failure may occur due to any one or a combination of the following factors: (1) lack of communication between designers and fabrication engineers, (2) lack of knowledge about a possibility of fatigue failure and poor consideration about the effects of residual stresses, (3) lack of consideration on possible vibration in the design and fabrication stages, and (4) lack of fusion or poor penetration in a welded joint.

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