• 제목/요약/키워드: Service Attribute

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지리정보분석시스템을 활용한 공공서비스로서의 도시공원 입지특성 평가 - 충북 청주시를 대상으로 - (Assessment on Location Characteristics of Urban Park as Public Service Using Geographic Information Analysis System: Focused on Cheongju City)

  • 배민기
    • 환경영향평가
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    • 제22권3호
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    • pp.231-240
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    • 2013
  • The Purpose of this research was to propose positioning strategies of urban park (UP) based on the assessment of location characteristics at cheongju city. To do that, this research found out urban park service area (UPSA) using GIS network analysis and built socio-economic attribute database, UP map, and other public service thematic maps such as public transportation, education, child-care, and convenience services. And this research analyzed spatial and attribute data using Pearson's correlation analysis, multiple linear regression, and binary logistic regression methods. As a result of this analysis, 1) the nearer neighborhood park and children's park, the higher land price and assumption income level (AIL). 2) children's parks were closed to living convenience facilities such as bank, hospital, and convenience store. 3) land price, AIL, population, and other public services level (PSL) in UPSA were higher than that of non-UPSA. 4) The higher land price, AIL, population, and other PSL, the higher urban park service level. The results of this research may contribute to resolve the regional UP unbalance and to improve UP service level as public service.

A Survey of State-of-the-Art Multi-Authority Attribute Based Encryption Schemes in Cloud Environment

  • Reetu, Gupta;Priyesh, Kanungo;Nirmal, Dagdee
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제17권1호
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    • pp.145-164
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    • 2023
  • Cloud computing offers a platform that is both adaptable and scalable, making it ideal for outsourcing data for sharing. Various organizations outsource their data on cloud storage servers for availing management and sharing services. When the organizations outsource the data, they lose direct control on the data. This raises the privacy and security concerns. Cryptographic encryption methods can secure the data from the intruders as well as cloud service providers. Data owners may also specify access control policies such that only the users, who satisfy the policies, can access the data. Attribute based access control techniques are more suitable for the cloud environment as they cover large number of users coming from various domains. Multi-authority attribute-based encryption (MA-ABE) technique is one of the propitious attribute based access control technique, which allows data owner to enforce access policies on encrypted data. The main aim of this paper is to comprehensively survey various state-of-the-art MA-ABE schemes to explore different features such as attribute and key management techniques, access policy structure and its expressiveness, revocation of access rights, policy updating techniques, privacy preservation techniques, fast decryption and computation outsourcing, proxy re-encryption etc. Moreover, the paper presents feature-wise comparison of all the pertinent schemes in the field. Finally, some research challenges and directions are summarized that need to be addressed in near future.

대학생의 식생활라이프스타일에 따른 레스토랑 선택속성에 관한 연구 (A Study on the Relationships between Food-related Lifestyle of Undergraduates and the Restaurant Selection Attribute)

  • 김미정;정효선;윤혜현
    • 한국식생활문화학회지
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    • 제22권2호
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    • pp.210-217
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    • 2007
  • The purpose of this study was to elicit types of food-related lifestyle of undergraduates and to examine the relationship between each ape of food-related lifestyle and an attribute of selecting a restaurant. Self-administrated questionnaires were completed by 368 students and data were analysed by frequency, factor, reliability and canonical correlation. Five factors were obtained from factor analysis of food-related lifestyle ; Factor1 'health seeking type', Factor2 'taste seeking type', Factor3 'Popularity seeking type', Factor4 'safety seeking type', Factor5 'mood seeking type'. Restaurant selection attribute were extracted into six factors, Factor1 'taste and service', Factor2 'interior‘, Factor3 'convenient for approach', Factor4 'marketing strategy', Factor5 'food quality', Factor6 ’menu and price‘ Canonical correlation analysis showed two significant functions. Canonical function1 showed that food-related lifestyles of taste seeking type and safety seeking type were indicated to have significant positive relationships with the food qualify, taste and service in the restaurant selection attributes. Canonical function2 also showed that a significant positive relationships between health seeking type and accessibility, and a significant negative relationships between health seeking type and taste & service and between health seeking type and menu & price. Finally the result of the study provide some insight into the types of marketing stratagem that can be effectively used by operator who manage restaurant.

소비자와 제공자가 지각하는 간호 서비스 질의 요인과 병원 재이용 의도에 관한 연구 (A Study of the Consumers and Providers' Perception on the Factor of Nursing Service Quality and the Hospital Revisiting Intent)

  • 이미애
    • 간호행정학회지
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    • 제10권4호
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    • pp.473-484
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    • 2004
  • Purpose: This study was performed to investigate the perception gap about the factor of nursing service quality and the hospital revisiting intend between consumers and providers. Method: The questionnaire was developed and distributed to 300 patients and 210 nurses at the three general hospitals in three provincial city, Korea. For data analysis, SPSS/PC program was used. Result: the 20 attributes of nursing service are perceived as satisfaction factors by consumers and the 14 attributes are by providers. No attributes is perceived as hygiene factor by consumers and providers. The gender of consumers' demographic characteristics has a significant difference and don't have affection for hospital revisiting intent, and the position and education level of providers' demographic characteristics have a significant difference and explain 4.5% of hospital revisiting intent. The 12 attributes of nursing service by consumers and 3 attributes by providers correlate to hospital revisiting intent, and the only 'nurse's sincerely attitude' attribute in consumers and the only 'credible nursing service' attribute in providers explain of hospital revisiting intent. Conclusion: there are definitely perception gap between consumers and providers. So nursing organization have to recognize and try to overcome these perception gaps.

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구전의 정보원천이 교육서비스 판매에 미치는 영향 (An Influence of the Source Information of Word Mouth on the Sales of Educational Service)

  • 강계영;송인암;황희중
    • 유통과학연구
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    • 제9권2호
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    • pp.73-81
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    • 2011
  • 본 연구는 구전의 정보원천 효과가 학원에 대한 기대형성에 미치는 영향을 규명해 보고자 함과 동시에, 기대형성이 실제 교육서비스 판매에 미치는 영향을 알아보기 위한 것이다. 또한 교육서비스 판매에 있어 사전에 형성된 기대가 교육서비스 판매에 있어 매개효과를 분석하는 데 그 목적이 있다. 가설검증 결과 구전정보 원천효과가 기대속성에 미치는 영향에 있어서는 전문성, 유사성, 호감성, 친숙성의 요인들이 기대속성에 미치는 영향이 유의한 결과를 보이고 있다. 그러나 진실성은 유의하지 않은 것으로 나타났다. 학원 방문전 기대속성이 교육서비스 판매에 미치는 영향에 있어서는 유의한 결과를 보이고 있어, 긍정적인 영향을 미치고 있다. 구전정보의 원천이 교육서비스 판매에 있어서 미치는 영향에 있어 기대속성의 매개역할에 대한 결과는 기대속성은 전문성이 교육서비스 판매에 미치는 영향에 있어 부분매개효과, 진실성에 있어서 완전매개효과, 유사성에 있어 부분매개효과, 호감성에 있어 완전매개효과, 친숙성에 있어 완전매개 효과가 있다는 결과가 도출되었다.

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IPTV 서비스의 기능적 속성이 채택의도에 미치는 영향 (Effects of Functional Attributes of IPTV Service on the Purchase Intention)

  • 김수현
    • 한국콘텐츠학회논문지
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    • 제9권2호
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    • pp.261-269
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    • 2009
  • 본 논문에서는 통신과 방송의 융합서비스로 인식되고 있는 IPTV 서비스에 대해 다룬다. IPTV 서비스는 인터넷을 이용하여 고품질의 방송 프로그램과 다양한 멀티미디어 콘텐츠를 TV로 볼 수 있도록 하는 서비스이다. IPTV 서비스와 같은 새로운 서비스가 등장하는 경우 서비스의 채택에 영향을 주는 서비스 속성을 규명하는 것은 매우 흥미로운 주제이다. 그러므로 본 논문에서는 IPTV 서비스의 기능적인 특징으로부터 소비자의 서비스 채택에 영향을 미칠 것으로 예상되는 속성들을 추출하고 이 속성들과 IPTV 서비스 채택의도와의 관계를 분석한다. 기술수용 모형에 근거하여 연구모형을 개발하며 설문조사를 실시하여 연구가설을 실증적으로 검증한다. 검증결과는 IPTV 서비스의 채택의도에는 콘텐츠의 다양성과 편의성이라는 속성이 긍정적인 영향을 미치는 것을 보여준다.

TOPSIS방법을 이용한 물류서비스품질 우선순위 선정에 관한 연구 (A Study on the Selection of Logistic Service Quality Priority with TOPSIS)

  • 김석철;강경식
    • 대한안전경영과학회지
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    • 제19권3호
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    • pp.137-150
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    • 2017
  • Logistic enterprises want to be competitive enterprises in fierce logistic market and worry about the securement of discriminative competitiveness for it. The standards for the judgement of logistic industry's maintenance of competitiveness are not only economic feasibility of logistic costs but also the satisfaction of users because well-established service system for variety and enhancement of logistic needs. Some of the quality attributes sufficiently satisfy expectation of customers, but not guarantee high-quality satisfaction. Therefore, it's difficult to grasp quality attributes with the existing approach of perceived service quality. Quality attribute model suggested by Kano is widely used as the concept is accurate, there is high possibility to be used at the stage of product/service planning, and it can be easily applied. Kano model has a limitation that quality attributes are classified with mode and the differences between strong property of the quality attribute and week property in quality attributes were ignored. Therefore, Timko calculated customer satisfaction coefficient with the result of Kano's survey and effects of customer satisfaction and unsatisfaction through relations between satisfaction coefficient and unsatisfaction coefficient. The purposes of this study are to use ASC, the average of satisfaction coefficient and unsatisfaction, as the satisfaction of quality characteristics, decide the importance of quality characteristics with TOPSIS, a representative multi-standard decision-making method, and calculate strategy improvement propriety of logistic service quality.

Kano 모형을 이용한 편의점 프리미엄 도시락의 서비스품질 속성 분석 (Analysis of Service Quality Attributes in the CVS Premium Packed Meal Products Based on the Kano Model)

  • 백승희;이범준
    • 한국식생활문화학회지
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    • 제34권3호
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    • pp.308-315
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    • 2019
  • This study examined the service quality attributes of the CVS (Convenient Store) packed meal products by applying the Kano model. The main survey was conducted by a research company using an online survey in the form of a self-administered questionnaire. The 499 samples were limited to customers who had experienced CVS packed meal products within the last months. A total of 14 service quality attributes of the CVS premium packed meal products were categorized as four attractive qualities, one must-be quality, three one-dimensional qualities and six indifferent qualities. According to the Better and Worse quotient designed by Timko, 'coupon and sales promotion event', 'healthy menu configuration', and 'balanced nutrition' had higher levels of the Better coefficient. On the other hand, 'hygiene and cleanliness', 'the delicious food', and 'fresh ingredients' showed a higher Worse coefficient. The results also suggest that each service quality attribute is not a single dimension but a complex attribute. As a result, this research suggests that marketing practitioners should immediately identify consumer's changing perception of quality to attract new customers and prevent existing customers from leaving in the CVS premium packed meal products segment.

Acoustic Signal based Optimal Route Selection Problem: Performance Comparison of Multi-Attribute Decision Making methods

  • Borkar, Prashant;Sarode, M.V.;Malik, L. G.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제10권2호
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    • pp.647-669
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    • 2016
  • Multiple attribute for decision making including user preference will increase the complexity of route selection process. Various approaches have been proposed to solve the optimal route selection problem. In this paper, multi attribute decision making (MADM) algorithms such as Simple Additive Weighting (SAW), Weighted Product Method (WPM), Analytic Hierarchy Process (AHP) method and Total Order Preference by Similarity to the Ideal Solution (TOPSIS) methods have been proposed for acoustic signature based optimal route selection to facilitate user with better quality of service. The traffic density state conditions (very low, low, below medium, medium, above medium, high and very high) on the road segment is the occurrence and mixture weightings of traffic noise signals (Tyre, Engine, Air Turbulence, Exhaust, and Honks etc) is considered as one of the attribute in decision making process. The short-term spectral envelope features of the cumulative acoustic signals are extracted using Mel-Frequency Cepstral Coefficients (MFCC) and Adaptive Neuro-Fuzzy Classifier (ANFC) is used to model seven traffic density states. Simple point method and AHP has been used for calculation of weights of decision parameters. Numerical results show that WPM, AHP and TOPSIS provide similar performance.

The Analysis of a Causal Relationship of Traditional Korean Restaurant's Well-Bing Attribute Selection on Customers' Re-Visitation and Word-of-Mouth

  • Baek, Hang-Sun;Shin, Chung-Sub;Lee, Sang-Youn
    • 동아시아경상학회지
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    • 제4권2호
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    • pp.48-60
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    • 2016
  • This study analyzes what effects does restaurant's well-being attribute selection have on word-of-mouth intention. Based on the result, this study aims to provide basic data for establishing Korean restaurant's service strategy and marketing strategy. The researchers surveyed 350 customers who visited a Korean restaurant located in Kangbook, Seoul. We encoded gathered data and analyzed them using SPSS 17.0 statistics package program. Following are the analyzed results. First, under hypothesis 1 - Korean restaurant's well-being attribute selection will have a positive influence on re-visitation intention - it is shown that sufficiency, healthiness, and steadiness have similar influence on re-visitation intention. Second, under hypothesis 2 - Korean restaurant's well-being attribute selection will have a positive influence on word-of-mouth intention - it is shown that sufficiency, healthiness, environment, and steadiness have similar influence on word -of-mouth intention. Third, under hypothesis 3 - Korean restaurant's re-visitation intention will have a positive influence on word -of-mouth intention - it is considered that eliciting customer's re-visitation intention also has influence on word-of-mouth intention. We will be necessary to consult how to derive customer's re-visitation intention or word-of-mouth intention by considering factors which customers of traditional Korean restaurant value.